Submit a Review for Avenue Road Nursing Home
28 Avenue Road, Abergavenny, NP7 7DB
View Full Details of Avenue Road Nursing HomeLatest Reviews for Avenue Road Nursing Home
30 April 2024
My Mother has been a resident for a couple of years. She is very happy and settled here. The staff are kind and from what I have seen always treat the residents with care, dignity, and respect. My Mother is looked after, happy and safe which is important. My only issue is that I don't always feel welcomed as a visitor by some of the staff.
30 April 2024
My mother has been a resident in the Avenue since 2021 and last week celebrated her 104th birthday. We are happy with her care and she is very fond of the staff smiling whenever they come to her room. She still enjoys her meals and drinks well, if in the mood!
30 April 2024
Very caring staff. Nice atmosphere.
30 April 2024
A good service provided for three plus years. Particularly liked the way my mother's birthdays were handled.
02 January 2024
Have always found staff to be very pleasant and caring. Nursing home as a very homely atmosphere. My mother is happy living there and finds all staff very good. Her needs are being met and she is no longer anxious about her future. For me, it is a joy to see her less anxious and content. I am convinced it is due to the care she is receiving. I have no hesitation in recommending this nursing home.
06 August 2023
My uncle has settled in very well at Avenue Road Nursing Home. All of the staff are so friendly and helpful. He is being looked after very well.
07 July 2023
When visiting, my father-in-law is always clean, tidy and dressed well (all clothes match in colour). His bedroom is always clean, tidy and presentable. His personal care is exceptional, if he asked for certain things to eat, they are obtained for him. The staff are always pleasant, polite, respectful, caring and committed. We have no worries.
03 February 2023
The care myself and my wife receive is first-class. Without the care of the nurses and carers, I wouldn't be alive. Very satisfied.
09 March 2022
My mum had had a severe stroke and spent only a few weeks in Avenue Road Nursing Home after 5 months in hospital. We were made very welcome when visiting our mum by all staff. The atmosphere was very homely with all staff being friendly and professional. I would highly recommend this home. Our mum had her birthday with my 2 sisters visiting who Facetimed the rest of us. Thank you to all the staff.
09 March 2022
Nice atmosphere to the home. Mum was in the care home for a couple of weeks. Sadly passed away due to her illness, but during her time spent there we were really pleased with the level of care provided by the friendly and caring staff.
07 December 2021
Excellent standard of care from staff who are very professional and caring. Throughout the covid pandemic, the care and safety of the residents has been paramount. My wife is very comfortable and well attended by the friendly staff. The food is also excellent. During visiting, I am always made to feel welcome and at home. It means so much to be confident in the high-quality care my wife receives.
15 October 2020
Extremely relaxing 24hr care. The home has a real homely feel. Carers and nurses took great care during her stay. Very grateful for her end of life care. So supportive of us even with Covid-19. I would recommend this care home to all.
20 March 2020
Decor is in serious need of updating along with general furnishings. This is theoretically my family members home and this, apart from the care, should be a "home from home". There has been three managers in the last two years which be very unsettling for the staff. In my opinion, owners should take full responsibility for all the above.
20 March 2020
Decor very poor needs updating also furnishings. This is theoretically the resident's home apart from the care, should be home from home for the residents.
28 January 2020
Avenue Road is a wonderful place, caring and compassionate. I have no concerns and all the staff are friendly and very detailed updates. Location is nice and home is spotlessly nice and everything is excellent. I recommend this beautiful place and all people to spend time in this perfect place before the end of life.
04 December 2019
My mum was admitted to Avenue Road a few years back and she enjoyed the service they were providing. We are very pleased with the service, very good caring staff, always delicious food and homely environment.
Latest Reviews for Avenue Road Nursing Home
30 April 2024
My Mother has been a resident for a couple of years. She is very happy and settled here. The staff are kind and from what I have seen always treat the residents with care, dignity, and respect. My Mother is looked after, happy and safe which is important. My only issue is that I don't always feel welcomed as a visitor by some of the staff.
30 April 2024
My mother has been a resident in the Avenue since 2021 and last week celebrated her 104th birthday. We are happy with her care and she is very fond of the staff smiling whenever they come to her room. She still enjoys her meals and drinks well, if in the mood!
30 April 2024
Very caring staff. Nice atmosphere.
30 April 2024
A good service provided for three plus years. Particularly liked the way my mother's birthdays were handled.
02 January 2024
Have always found staff to be very pleasant and caring. Nursing home as a very homely atmosphere. My mother is happy living there and finds all staff very good. Her needs are being met and she is no longer anxious about her future. For me, it is a joy to see her less anxious and content. I am convinced it is due to the care she is receiving. I have no hesitation in recommending this nursing home.
06 August 2023
My uncle has settled in very well at Avenue Road Nursing Home. All of the staff are so friendly and helpful. He is being looked after very well.
07 July 2023
When visiting, my father-in-law is always clean, tidy and dressed well (all clothes match in colour). His bedroom is always clean, tidy and presentable. His personal care is exceptional, if he asked for certain things to eat, they are obtained for him. The staff are always pleasant, polite, respectful, caring and committed. We have no worries.
03 February 2023
The care myself and my wife receive is first-class. Without the care of the nurses and carers, I wouldn't be alive. Very satisfied.
09 March 2022
My mum had had a severe stroke and spent only a few weeks in Avenue Road Nursing Home after 5 months in hospital. We were made very welcome when visiting our mum by all staff. The atmosphere was very homely with all staff being friendly and professional. I would highly recommend this home. Our mum had her birthday with my 2 sisters visiting who Facetimed the rest of us. Thank you to all the staff.
09 March 2022
Nice atmosphere to the home. Mum was in the care home for a couple of weeks. Sadly passed away due to her illness, but during her time spent there we were really pleased with the level of care provided by the friendly and caring staff.
07 December 2021
Excellent standard of care from staff who are very professional and caring. Throughout the covid pandemic, the care and safety of the residents has been paramount. My wife is very comfortable and well attended by the friendly staff. The food is also excellent. During visiting, I am always made to feel welcome and at home. It means so much to be confident in the high-quality care my wife receives.
15 October 2020
Extremely relaxing 24hr care. The home has a real homely feel. Carers and nurses took great care during her stay. Very grateful for her end of life care. So supportive of us even with Covid-19. I would recommend this care home to all.
20 March 2020
Decor is in serious need of updating along with general furnishings. This is theoretically my family members home and this, apart from the care, should be a "home from home". There has been three managers in the last two years which be very unsettling for the staff. In my opinion, owners should take full responsibility for all the above.
20 March 2020
Decor very poor needs updating also furnishings. This is theoretically the resident's home apart from the care, should be home from home for the residents.
28 January 2020
Avenue Road is a wonderful place, caring and compassionate. I have no concerns and all the staff are friendly and very detailed updates. Location is nice and home is spotlessly nice and everything is excellent. I recommend this beautiful place and all people to spend time in this perfect place before the end of life.
04 December 2019
My mum was admitted to Avenue Road a few years back and she enjoyed the service they were providing. We are very pleased with the service, very good caring staff, always delicious food and homely environment.