Submit a Review for Pen-y-Bont Care Home
Victoria Street, Abertillery, Abertillery, NP13 1PG
View Full Details of Pen-y-Bont Care HomeLatest Reviews for Pen-y-Bont Care Home
21 October 2024
Overall home is good. My Mother likes to stay in her room, occasionally she will visit the lounge but doesn't partake in activities. However, she needs to be encouraged to leave her room for the room to be deep cleaned. As for laundry, it is clean but unable to buy pleated skirts as the laundry person puts them in the drier, have asked not to put them in the drier as pleats come out and underwear not white must be mixed with colours. Some good carers but occasionally have found my Mum wet think Mam could be encouraged to use the toilet more often, have spoken to the manager and hopefully this will be rectified.
21 October 2024
The team here has looked after my Dad for years and knows exactly how to keep him happy and content. He knows the staff's voices and this makes everything much easier for him. I can't thank them enough for the care and patience they have.
21 October 2024
My Mum is extremely happy at Pen-y-Bont. She is well cared for and kept very busy with the daily entertainment programme. She has made lots of new friends, which is wonderful, as she is very sociable. The staff are very friendly, kind and helpful. We are very happy with the care Mum receives.
15 October 2024
My Mother has resided here for the last 3 months. I cannot fault the staff or services provided. They have put my mind at ease with her care and I know she's in a safe environment where she wasn't previously, the staff are always helpful and go out of their way to make Mum's stay a good one.
02 October 2024
Management and staff are very helpful and informative. My brother is treated with respect and dignity throughout his stay. Very happy with Pen-y-Bont Care Home.
20 June 2024
I was very impressed with the efficiency of the management and carers are very caring. Also loads of activities throughout the week.
08 March 2024
since my mother has been here we can not fault the caring staff and management for everything they do for Mam. Mam is quite happy and content and it gives us peace of mind.
07 March 2024
I have found both management and staff friendly and helpful. They provide help and support to the residents and visitors and answer any questions I may have. It is always clean and tidy. The garden is a lovely space to sit weather permitting. Entertainment is provided most days along with activities. There are excursions twice a month for those who are able to go. Hairdresser weekly visit. All satisfactory.
05 March 2024
Very friendly, helpful team not only for residents but family as well.
21 February 2024
A lovely, clean place that is very well managed. The care my mother has received since arriving here has been brilliant, all the staff are very friendly and take great care of her. The activities that the care home provides for the residents have been incredible and are a great way of keeping everyone occupied and happy. The social media page that the care home runs is also a great way of keeping up to date with activities and seeing family members enjoying themselves.
30 September 2022
Since my uncle has been living at Pen-y-Bont I am very happy with the care and support provided to him. The staff are friendly and helpfull. The home is well presented and my uncle has settled in well.
14 September 2022
My mum has been a resident at Pen-y-Bont for almost a year. She always appears well cared for and happy. I feel they meet her needs very well and the standard is very good. I am lucky I have found this home for her.
14 September 2022
My dad is cared for impeccably at Pen-y-Bont. The peace of mind this gives us as a family, to know he is being so well looked after can't be bought. Massive thanks from us all for all you do for my dad.
13 September 2022
The staff are polite and helpful. Satisfied with overall care, no complaints. All requests dealt with quickly. Thanks.
13 September 2022
Mam has received the best care. She has settled well and enjoys her time with the other residents.
13 September 2022
Although my brother is not the best person to nurse these carers are wonderful with him. We couldn't wish for him to be in a better place. It is lovely to have peace of mind knowing he is being cared for the way he is.
13 September 2022
A well-organised and caring establishment with superb staff who are all very welcoming and homely. Everyone shows affection for my mother and attended to her needs, physically and medically. The overall decoration of the home could benefit from fresh decorations. However floors done, decorating may follow.
07 September 2022
We have been happy with dad's care at Pen-y-Bont since May. Whenever we have raised a concern or have made a suggestion regarding dad's care, we have been listened to, and they have been open to discussion and responded appropriately, if necessary. The management and staff have always been friendly, caring, and extremely helpful. Dad seems as content as he could be under his circumstances. My dad said feels very secure and safe.
07 October 2020
My mother was in the home for 2 years and was looked after very well. The staff working there went above and beyond to make sure she was OK and when the lockdown started and my mam was taken ill and was in bed for 7 weeks, they were marvellous with her. They were very supportive to the family, Facetiming us every day so we could see her and speak to her.
21 September 2020
Excellent care. You can't fault them. Thank you all.
Latest Reviews for Pen-y-Bont Care Home
21 October 2024
Overall home is good. My Mother likes to stay in her room, occasionally she will visit the lounge but doesn't partake in activities. However, she needs to be encouraged to leave her room for the room to be deep cleaned. As for laundry, it is clean but unable to buy pleated skirts as the laundry person puts them in the drier, have asked not to put them in the drier as pleats come out and underwear not white must be mixed with colours. Some good carers but occasionally have found my Mum wet think Mam could be encouraged to use the toilet more often, have spoken to the manager and hopefully this will be rectified.
21 October 2024
The team here has looked after my Dad for years and knows exactly how to keep him happy and content. He knows the staff's voices and this makes everything much easier for him. I can't thank them enough for the care and patience they have.
21 October 2024
My Mum is extremely happy at Pen-y-Bont. She is well cared for and kept very busy with the daily entertainment programme. She has made lots of new friends, which is wonderful, as she is very sociable. The staff are very friendly, kind and helpful. We are very happy with the care Mum receives.
15 October 2024
My Mother has resided here for the last 3 months. I cannot fault the staff or services provided. They have put my mind at ease with her care and I know she's in a safe environment where she wasn't previously, the staff are always helpful and go out of their way to make Mum's stay a good one.
02 October 2024
Management and staff are very helpful and informative. My brother is treated with respect and dignity throughout his stay. Very happy with Pen-y-Bont Care Home.
20 June 2024
I was very impressed with the efficiency of the management and carers are very caring. Also loads of activities throughout the week.
08 March 2024
since my mother has been here we can not fault the caring staff and management for everything they do for Mam. Mam is quite happy and content and it gives us peace of mind.
07 March 2024
I have found both management and staff friendly and helpful. They provide help and support to the residents and visitors and answer any questions I may have. It is always clean and tidy. The garden is a lovely space to sit weather permitting. Entertainment is provided most days along with activities. There are excursions twice a month for those who are able to go. Hairdresser weekly visit. All satisfactory.
05 March 2024
Very friendly, helpful team not only for residents but family as well.
21 February 2024
A lovely, clean place that is very well managed. The care my mother has received since arriving here has been brilliant, all the staff are very friendly and take great care of her. The activities that the care home provides for the residents have been incredible and are a great way of keeping everyone occupied and happy. The social media page that the care home runs is also a great way of keeping up to date with activities and seeing family members enjoying themselves.
30 September 2022
Since my uncle has been living at Pen-y-Bont I am very happy with the care and support provided to him. The staff are friendly and helpfull. The home is well presented and my uncle has settled in well.
14 September 2022
My mum has been a resident at Pen-y-Bont for almost a year. She always appears well cared for and happy. I feel they meet her needs very well and the standard is very good. I am lucky I have found this home for her.
14 September 2022
My dad is cared for impeccably at Pen-y-Bont. The peace of mind this gives us as a family, to know he is being so well looked after can't be bought. Massive thanks from us all for all you do for my dad.
13 September 2022
The staff are polite and helpful. Satisfied with overall care, no complaints. All requests dealt with quickly. Thanks.
13 September 2022
Mam has received the best care. She has settled well and enjoys her time with the other residents.
13 September 2022
Although my brother is not the best person to nurse these carers are wonderful with him. We couldn't wish for him to be in a better place. It is lovely to have peace of mind knowing he is being cared for the way he is.
13 September 2022
A well-organised and caring establishment with superb staff who are all very welcoming and homely. Everyone shows affection for my mother and attended to her needs, physically and medically. The overall decoration of the home could benefit from fresh decorations. However floors done, decorating may follow.
07 September 2022
We have been happy with dad's care at Pen-y-Bont since May. Whenever we have raised a concern or have made a suggestion regarding dad's care, we have been listened to, and they have been open to discussion and responded appropriately, if necessary. The management and staff have always been friendly, caring, and extremely helpful. Dad seems as content as he could be under his circumstances. My dad said feels very secure and safe.
07 October 2020
My mother was in the home for 2 years and was looked after very well. The staff working there went above and beyond to make sure she was OK and when the lockdown started and my mam was taken ill and was in bed for 7 weeks, they were marvellous with her. They were very supportive to the family, Facetiming us every day so we could see her and speak to her.
21 September 2020
Excellent care. You can't fault them. Thank you all.