Submit a Review for Pentwyn House Nursing Home
166 Marshfield Road, Marshfield, Cardiff, CF3 2TU
View Full Details of Pentwyn House Nursing HomeLatest Reviews for Pentwyn House Nursing Home
06 March 2025
From the day mum moved in, she received first class care and attention by all the members of staff. In the 5 weeks that she was being cared for, my sister and I were kept updated and involved in every decision. Our mother's death was handled with treat sensitivity and compassion. We could not have wished for a better experience from a Care Home.
30 December 2024
Pentwyn House is a first-class nursing home which I would highly recommend! The level of care is outstanding where all the staff members and management treat all residents as if they are part of their own family. You will always have a very warm welcome from everyone and if there are any concerns you have, your mind is always put to rest straight away. The food is of excellent quality with lots of choice. The whole nursing home is kept immaculate with clean bedding every single day. My Nan is always kept spotless. Activities and entertainment every day which are outstanding, especially the zoo day where all residents take part in holding the animals. Family pets are always welcome too. You will have no concerns at all leaving your loved ones here, it's excellent.
23 December 2024
The thing that stands out is the level of care, love and dignity shown to my mum. The staff seem happy and are always welcoming. We have a high level of trust in the management and staff.
23 December 2024
Pentwyn House Nursing Home is so much more than a care home, it's a home that cares, my father had been cared for at home previously. The family at Pentwyn took him into their care and became an extension of our family, they treated Dad with love and respect. this was evident from the top down 24/7. He was stimulated, never patronised, I can not speak highly enough.
22 December 2024
My mother has been a resident at Pentwyn House for a few months and has settled in well. The staff are caring and compassionate and always attentive to her needs. All the staff are welcoming and always smiling and this has a positive effect on all the residents. The Management Team have been so supportive to us as a family in what has been a difficult time and continue to help us when we need it. The home is always spotless and welcoming.
03 December 2024
Facing up to the fact that your dad has to go into a care home is one of the most awful things I have ever had to do but the staff at Pentwyn House have been absolutely amazing. His treatment is first class and he has settled in and loves it there, it has been such a relief to know he is being so well taken care of and he even joins in some of the activities which Is something I never thought he would do. There isn't anything that is too much trouble for the staff. I would highly recommend.
02 August 2024
Lovely staff - so lovely to my mum. The home is always clean, as are the residents. There is entertainment every day, and the residents are really happy. Management is very professional. Staff go above and beyond to ensure all residents are included.
12 July 2024
Amazing care home, finally feel happy and content that Dad is cared for.
01 July 2024
Since Dad's been at Pentwyn, he seems happy and is regaining the weight he'd lost while in hospital. Dad seems to get on well with staff and most residents. it was terrible to have to make the choice to find a care home for Dad (he never wanted that) but we have been relieved with the way Pentwyn has worked out so far.
02 April 2024
I find the home very clean, staff are amazing, always laughing and dressing up, it's a very friendly home. if there was a problem I can go to them, they're easy to talk to I recommend this home to everyone, can't fault it, since my brother has been there I have found he's happy and that makes me happy.
08 March 2024
Mum moved into the nursing home in April 2022 and has always said that she is happy and well cared for. She often says how nice the staff are and enjoys the food. She participates in lots of activities organised by the staff. She does mention it can be noisy at night but perhaps this is just the staff clocking in on her. From my own perspective, I am very happy with the home and especially the staff who are so friendly. I would not want mum moved elsewhere.
08 March 2024
Excellent care was given. All staff go above and beyond making my mother-in-law very welcome and helping to settle in. Management always kept us updated on how my mother-in-law was settling in.
08 March 2024
My mother has been a resident at Pentwyn for more than 2 years. The level of care she receives is outstanding. All of the staff are so friendly and accommodating with mum's needs. She is always treated with utmost respect and dignity. The communication from the home is excellent I am kept well informed if there are any changes regarding mum. I am comfortable in the knowledge that mum is in safe hands.
06 March 2024
Dad moved into Pentwyn after a six-week stay in the hospital. As a family we were nervous but after one visit any fears were totally alleviated as the managers and team excelled in every facet of elderly care and family liaison. Caring, empathetic, professional and a total feeling of safety and comfort was provided for my father. We as a family were greatly comforted by the staff of Pentwyn and we recommend Pentwyn to anyone.
06 March 2024
My auntie resides in Pentwyn House. I honestly could not wish for a better environment for her. She is well looked after by everyone, a particular staff member and the team are exceptional at their jobs. I sleep at night knowing she is cared and loved for. It is always spotless and never any rubbish anywhere. A well-kept ship as my auntie used to say. Thanks to all staff.
06 March 2024
I would highly recommend Pentwyn House to anyone I know from our experience so far with our mother. The management and staff are excellent at their jobs and are very friendly, caring and professional in all they do. Any issues are dealt with straight away where possible. Mum appears happy most of the time (her illness sometimes means she's not) and is always clean and her clothes and room are kept spotless as is the rest of the home. Activities are good and her overall care is excellent! 100% recommend it!
06 March 2024
My mum has been a resident at the home for almost two years and has complex care needs. The level of care and attention she has received has been outstanding, with every member of the team exhibiting genuine concern and kindness towards her. Mum is very comfortable there and our family are comforted in knowing that she is being extremely well looked after. The facility itself is well-maintained and offers a welcoming atmosphere. The variety of choice and quality of food seems very good. Our family are extremely grateful for the outstanding care Mum has received at Pentwyn House. I highly recommend this facility to anyone seeking a caring and supportive environment for their loved ones.
06 December 2023
Just before bonfire night the staff arranged a bonfire night for residents, families and staff, we attended to see our nan like always. On arrival they had already started which we understood as we were running late due to traffic. All residents were kept in the warm by gathering in the conservatory where family were able to also join, after the fire was lit and the fireworks were set off there were refreshments offered to all including sausages and burgers. We cannot fault the care from the staff and how much of an improvement there has been so a massive thank you to all. Each time we visit we have a brief handover on how our nan is so thank you also for keeping us all in the loop.
28 September 2021
As a family we are very happy with my brothers care at Pentwyn House Nursing Home. We have found a positive improvement in staff attitudes to family queries and phone conversations over last few months. Certain staff deserves our special thanks, thank you for the concern and kindness shown to my brother.
15 September 2021
Pentwyn House Nursing Home for my Mum. She is looked after so well as the staff are wonderful. My mum can get very anxious and the staff make sure she is reassured and happy. I cannot put in words how grateful I am to all the staff at Pentwyn House. They care for my Mum with dignity, respect and love. A special mention goes to some of the staff for being so wonderful. Thank you so much.
Latest Reviews for Pentwyn House Nursing Home
06 March 2025
From the day mum moved in, she received first class care and attention by all the members of staff. In the 5 weeks that she was being cared for, my sister and I were kept updated and involved in every decision. Our mother's death was handled with treat sensitivity and compassion. We could not have wished for a better experience from a Care Home.
30 December 2024
Pentwyn House is a first-class nursing home which I would highly recommend! The level of care is outstanding where all the staff members and management treat all residents as if they are part of their own family. You will always have a very warm welcome from everyone and if there are any concerns you have, your mind is always put to rest straight away. The food is of excellent quality with lots of choice. The whole nursing home is kept immaculate with clean bedding every single day. My Nan is always kept spotless. Activities and entertainment every day which are outstanding, especially the zoo day where all residents take part in holding the animals. Family pets are always welcome too. You will have no concerns at all leaving your loved ones here, it's excellent.
23 December 2024
The thing that stands out is the level of care, love and dignity shown to my mum. The staff seem happy and are always welcoming. We have a high level of trust in the management and staff.
23 December 2024
Pentwyn House Nursing Home is so much more than a care home, it's a home that cares, my father had been cared for at home previously. The family at Pentwyn took him into their care and became an extension of our family, they treated Dad with love and respect. this was evident from the top down 24/7. He was stimulated, never patronised, I can not speak highly enough.
22 December 2024
My mother has been a resident at Pentwyn House for a few months and has settled in well. The staff are caring and compassionate and always attentive to her needs. All the staff are welcoming and always smiling and this has a positive effect on all the residents. The Management Team have been so supportive to us as a family in what has been a difficult time and continue to help us when we need it. The home is always spotless and welcoming.
03 December 2024
Facing up to the fact that your dad has to go into a care home is one of the most awful things I have ever had to do but the staff at Pentwyn House have been absolutely amazing. His treatment is first class and he has settled in and loves it there, it has been such a relief to know he is being so well taken care of and he even joins in some of the activities which Is something I never thought he would do. There isn't anything that is too much trouble for the staff. I would highly recommend.
02 August 2024
Lovely staff - so lovely to my mum. The home is always clean, as are the residents. There is entertainment every day, and the residents are really happy. Management is very professional. Staff go above and beyond to ensure all residents are included.
12 July 2024
Amazing care home, finally feel happy and content that Dad is cared for.
01 July 2024
Since Dad's been at Pentwyn, he seems happy and is regaining the weight he'd lost while in hospital. Dad seems to get on well with staff and most residents. it was terrible to have to make the choice to find a care home for Dad (he never wanted that) but we have been relieved with the way Pentwyn has worked out so far.
02 April 2024
I find the home very clean, staff are amazing, always laughing and dressing up, it's a very friendly home. if there was a problem I can go to them, they're easy to talk to I recommend this home to everyone, can't fault it, since my brother has been there I have found he's happy and that makes me happy.
08 March 2024
Mum moved into the nursing home in April 2022 and has always said that she is happy and well cared for. She often says how nice the staff are and enjoys the food. She participates in lots of activities organised by the staff. She does mention it can be noisy at night but perhaps this is just the staff clocking in on her. From my own perspective, I am very happy with the home and especially the staff who are so friendly. I would not want mum moved elsewhere.
08 March 2024
Excellent care was given. All staff go above and beyond making my mother-in-law very welcome and helping to settle in. Management always kept us updated on how my mother-in-law was settling in.
08 March 2024
My mother has been a resident at Pentwyn for more than 2 years. The level of care she receives is outstanding. All of the staff are so friendly and accommodating with mum's needs. She is always treated with utmost respect and dignity. The communication from the home is excellent I am kept well informed if there are any changes regarding mum. I am comfortable in the knowledge that mum is in safe hands.
06 March 2024
Dad moved into Pentwyn after a six-week stay in the hospital. As a family we were nervous but after one visit any fears were totally alleviated as the managers and team excelled in every facet of elderly care and family liaison. Caring, empathetic, professional and a total feeling of safety and comfort was provided for my father. We as a family were greatly comforted by the staff of Pentwyn and we recommend Pentwyn to anyone.
06 March 2024
My auntie resides in Pentwyn House. I honestly could not wish for a better environment for her. She is well looked after by everyone, a particular staff member and the team are exceptional at their jobs. I sleep at night knowing she is cared and loved for. It is always spotless and never any rubbish anywhere. A well-kept ship as my auntie used to say. Thanks to all staff.
06 March 2024
I would highly recommend Pentwyn House to anyone I know from our experience so far with our mother. The management and staff are excellent at their jobs and are very friendly, caring and professional in all they do. Any issues are dealt with straight away where possible. Mum appears happy most of the time (her illness sometimes means she's not) and is always clean and her clothes and room are kept spotless as is the rest of the home. Activities are good and her overall care is excellent! 100% recommend it!
06 March 2024
My mum has been a resident at the home for almost two years and has complex care needs. The level of care and attention she has received has been outstanding, with every member of the team exhibiting genuine concern and kindness towards her. Mum is very comfortable there and our family are comforted in knowing that she is being extremely well looked after. The facility itself is well-maintained and offers a welcoming atmosphere. The variety of choice and quality of food seems very good. Our family are extremely grateful for the outstanding care Mum has received at Pentwyn House. I highly recommend this facility to anyone seeking a caring and supportive environment for their loved ones.
06 December 2023
Just before bonfire night the staff arranged a bonfire night for residents, families and staff, we attended to see our nan like always. On arrival they had already started which we understood as we were running late due to traffic. All residents were kept in the warm by gathering in the conservatory where family were able to also join, after the fire was lit and the fireworks were set off there were refreshments offered to all including sausages and burgers. We cannot fault the care from the staff and how much of an improvement there has been so a massive thank you to all. Each time we visit we have a brief handover on how our nan is so thank you also for keeping us all in the loop.
28 September 2021
As a family we are very happy with my brothers care at Pentwyn House Nursing Home. We have found a positive improvement in staff attitudes to family queries and phone conversations over last few months. Certain staff deserves our special thanks, thank you for the concern and kindness shown to my brother.
15 September 2021
Pentwyn House Nursing Home for my Mum. She is looked after so well as the staff are wonderful. My mum can get very anxious and the staff make sure she is reassured and happy. I cannot put in words how grateful I am to all the staff at Pentwyn House. They care for my Mum with dignity, respect and love. A special mention goes to some of the staff for being so wonderful. Thank you so much.