Submit a Review for Leadon Court Care Centre
Leadon Court, Thornhill, Cwmbran, NP44 5TZ
View Full Details of Leadon Court Care CentreLatest Reviews for Leadon Court Care Centre
23 October 2024
Both my parents are full time residents at Leadon Court as my mother has vascular dementia and my dad has early onset dementia and clinical depression. They are quite immobile and need regular help to get around and Mum can be difficult as her dementia has adversely affected her character. This doesn't affect the staff at Leadon Court as they are great with my parents and clearly know them very well as Mum and Dad are so comfortable with them. Also the staff responsible for organizing entertainment etc. have to not just provide this but also raise additional funds through raffles etc. to supplement their small budget. They do this on top of focusing on the needs of each resident. Amazing. It feels like my folks have an additional family at Leadon and I can't speak highly or thank them enough.
25 September 2024
The carers are very good. The activities staff are excellent. Very caring and go over and above to help and entertain. Most nursing staff very good with the exception of two. Very poor communication between nursing staff and families and the manager.
01 August 2024
It was the most heartbreaking decision we ever had to make to pass over responsibility of caring for our dear mum but any doubt about the quality of care and attention in this care home has been dispelled in the first month of Mum being there. The home is bright and welcoming, and always smells clean (there are staff cleaning every time I visit). We are offered a cuppa whenever we visit and even lunch if we time it right! Dad is always made to feel welcome and comments on the standard of care being exceptional after his visits. We didn't want Mum to go into care but we could not have asked for a better provider. It's a real home-from-home. Thank you so much to all the staff at Leadon Court.
16 July 2024
My husband has been a resident since March 1st of this year, he is so happy and settled and loves all the staff. Not just the nursing/care staff but also the cleaners, cooks and kitchen staff along with the girls who do the laundry and the activities/entertainment staff. For my part, it is such a blessing and relief to know that he is being cared for and that all his needs are being met and that he is safe and happy as I am sadly no longer able to look after him at home. My best friend's mum is also a resident at Leadon Court and the whole family feels the same. Would recommend this lovely care home every time.
24 May 2024
My mum has been a resident at Leadon Court since December 2023. I don't think words can do justice to the appreciation that my family and I have for the compassion, high standard of care and the supportive and welcoming nature of all the staff involved in Mum's care. Nothing is too much trouble, the atmosphere in the home feels uplifting and homely and the cleanliness is excellent. As a former nurse, having worked in a number of nursing homes over the years and also having worked in the patient safety field. This is by far the best nursing home that I have ever come across and it is so reassuring to be able to entrust my lovely mum to the caring and capable hands of this dedicated and special team of people, in all roles throughout the home. A huge thank you to all at Leadon Court. You are amazing and you should all be very proud of yourselves.
30 January 2024
A nursing home wasn’t what we wanted for my dad. But the care my dad received at Leadon Court was off the scale. The staff are so welcoming and so caring. We couldn’t have asked for a nicer care home for my Dad to spend his last days. Well done to everyone.
25 January 2024
My mother has been in Leadon Court Care Centre for about a year, so I know the place fairly well. There is a constant buzz of staff purposefully going about their business, doing what needs to be done whilst laughing and joking with the residents. I believe that Leadon Court's best virtue is its staff. It is total quality management (TQM) in action. All the staff, that is, managers, cleaners, laundry staff, care assistants, hairdressers, activities staff, kitchen staff, helpers, nurses and maintenance workers, all know their jobs, do it well and take the time to speak to residents and help them whenever they can. Leadon Court has visiting entertainers, including musicians, a Welsh Elvis and nursery school children. The guests and the residents have a great time. I am forever grateful that my mother is being cared for by such warm, friendly and professional people. I have absolutely no hesitation in recommending Leadon Court Care Centre and its wonderful staff.
18 January 2024
My dad attends the Day Centre at Leadon Court twice a week. And I have to say the staff there are amazing with him. He has dementia, so needs help to keep his brain active. Which the staff do. Playing games, playing music and just general chit chat which he loves. He loves a cup of tea too and has a bite to eat. I just can't thank them enough for looking after him.
16 January 2024
Our mum has been a resident at Leadon Court for three and a half years now. During this time, she has been receiving the best of care. Nursing staff keep us up to date with her medical needs, the carers look after her everyday requirements with kindness, respect and friendliness, making sure she is well-fed, happy and comfortable. We cannot praise all the staff highly enough and alongside are the activities staff who keep the residents active and entertained. There are regular visitors in the form of choirs, singers and theatre groups, and there's a special link with the nursery next door that visits too. There are daily activities in the form of bingo, connect 4, arts and crafts, etc. Our family are grateful to everyone at Leadon Court for taking such good care of our lovely mum. Keep up the good work, and thank you!
10 January 2024
My husband has been a resident for nearly three years. We wouldn’t want him to go anywhere else. Not only are the staff extremely efficient and caring to him they have shown me the same, this year especially during my illness and the death of my brother. I was unable to visit for many weeks but the staff kept me fully informed as to his welfare. Sadly on TV we see many programmes showing poorly run nursing homes, I wish they would show how Leadon Court care for some of our most vulnerable senior citizens. Every good wish to all the staff during 2024.
05 January 2024
My wife has been a resident there for 2 and a half years and can say that the whole team, from laundry, domestic, kitchen, carers, and nursing staff, and also the management have all played a big part in making my wife's stay here very comfortable, nothing is to much trouble. If I have any concerns, if she needs the toilet, changing, refreshments or anything else they are all friendly and approachable to her needs. It is a very friendly environment and all the staff are welcoming on arrival, also the entertainment group keep the residents cheerful with various entertainment and activities.
28 December 2023
All staff do an excellent job providing top-class care for my mother and the other residents. The activities team do an amazing job organising a variety of events each week... coffee mornings, singers, games day, special dinner events are just a few. I am always made welcome. It is one big happy family and I am so happy that my mother is in such good hands.
28 December 2023
While visiting my sister yesterday, we were blessed with a visit by the real Father Christmas and Mother Christmas who brought along some young children to say hello to all the residents and put smiles on their faces. All throughout the year, it never fails to amaze us how each and every one of the staff there go far above what is expected to care for and to keep the residents entertained. Our family cannot praise Leadon Court highly enough.
28 December 2023
I’d like to say that the care home looks after my sister extremely professionally, and the staff are amazing, so polite and caring, a very clean place and happy residents, keep up the amazing work, you're very much appreciated.
07 December 2023
My mother has been at Leadon Court Care Home for one year and has received the best care our family could ask for. Nothing is too much trouble and nurses and care staff always give the very best welcome and the standard of care is to the letter, and always work to the best ability. Nothing is too much trouble, if l need to ask any questions to the nurses about my mother's health they are always ready to give me an update. And always react if she is unwell and contact me to tell me if there any concerns. Cleaning staff keep rooms and the home excellent. Plus laundry ladies also do an excellent job too. Kitchen staff always go the extra mile to give residents what they enjoy eating. And choices which is important, so my mum feels as if she is in her own home. Entertainment staff keep all the residents all involved and plenty going on, to suit all of the residents. It is a pleasure to come to the home and see my mum smile, and being involved every step of the way of this journey.
05 January 2023
My brother has been in the care home for almost a year and the care he has received has been outstanding. The staff at Leadon Court know all of the residents well and always know where my brother is and how he is feeling on a given day. We visit regularly and the home is always very clean and fresh. All of the staff are friendly, positive and professional at all times. My brother always smiles when the staff speak to him and he clearly enjoys the attention that they give him. The activities, shows and special events that Leadon Court provides are excellent and well-tailored to the residents. The staff and home provide a happy, safe and positive environment and know the residents well and are always happy to talk to us when we visit. Given my brother's health issues, he could not be in a better home. Thank you, Leadon Court!
29 December 2022
My husband has been in Leadon Court since January 2022. I couldn't wish for a better place to look after my husband. The staff are so caring and treat residents as if they are family. They are extremely well trained and so professional. It is so welcoming to relatives and they go over and above to make every occasion a special one. They organised a party for my husband's birthday and our 50th wedding anniversary. The activities team are wonderful at raising money to use for experiences for the residents. In December, they arranged Christmas afternoon teas for residents and their families with entertainment. This was one of many treats the residents experienced this month.
28 December 2022
I wouldn't want my Mother to be anywhere else, the care they give to residents is excellent. There is always something going on to keep the residents stimulated, bingo, concerts, coffee mornings and family are always made to feel welcome. I have recommended the care home to others and if I had to go in one this would be the one for me. Staff are always on hand and will go out of their way to make sure needs are met.
28 December 2022
My dad only recently moved into Leadon Court. He has been made so welcome, and me also. Every time I visit him, all the staff are happy and smiling and nothing is too much trouble. Leadon Court is a very homely environment and my dad is very happy there.
28 December 2022
Had a wonderful day today on Mum's 91st birthday. We were made so welcome and we all enjoyed the lovely tea. The attention to detail made it a very special occasion. The care our mother receives is excellent and nothing is too much trouble. We would like to thank all the staff for all their efforts to make the home a welcoming, friendly and happy place for the residents and their families.
Latest Reviews for Leadon Court Care Centre
23 October 2024
Both my parents are full time residents at Leadon Court as my mother has vascular dementia and my dad has early onset dementia and clinical depression. They are quite immobile and need regular help to get around and Mum can be difficult as her dementia has adversely affected her character. This doesn't affect the staff at Leadon Court as they are great with my parents and clearly know them very well as Mum and Dad are so comfortable with them. Also the staff responsible for organizing entertainment etc. have to not just provide this but also raise additional funds through raffles etc. to supplement their small budget. They do this on top of focusing on the needs of each resident. Amazing. It feels like my folks have an additional family at Leadon and I can't speak highly or thank them enough.
25 September 2024
The carers are very good. The activities staff are excellent. Very caring and go over and above to help and entertain. Most nursing staff very good with the exception of two. Very poor communication between nursing staff and families and the manager.
01 August 2024
It was the most heartbreaking decision we ever had to make to pass over responsibility of caring for our dear mum but any doubt about the quality of care and attention in this care home has been dispelled in the first month of Mum being there. The home is bright and welcoming, and always smells clean (there are staff cleaning every time I visit). We are offered a cuppa whenever we visit and even lunch if we time it right! Dad is always made to feel welcome and comments on the standard of care being exceptional after his visits. We didn't want Mum to go into care but we could not have asked for a better provider. It's a real home-from-home. Thank you so much to all the staff at Leadon Court.
16 July 2024
My husband has been a resident since March 1st of this year, he is so happy and settled and loves all the staff. Not just the nursing/care staff but also the cleaners, cooks and kitchen staff along with the girls who do the laundry and the activities/entertainment staff. For my part, it is such a blessing and relief to know that he is being cared for and that all his needs are being met and that he is safe and happy as I am sadly no longer able to look after him at home. My best friend's mum is also a resident at Leadon Court and the whole family feels the same. Would recommend this lovely care home every time.
24 May 2024
My mum has been a resident at Leadon Court since December 2023. I don't think words can do justice to the appreciation that my family and I have for the compassion, high standard of care and the supportive and welcoming nature of all the staff involved in Mum's care. Nothing is too much trouble, the atmosphere in the home feels uplifting and homely and the cleanliness is excellent. As a former nurse, having worked in a number of nursing homes over the years and also having worked in the patient safety field. This is by far the best nursing home that I have ever come across and it is so reassuring to be able to entrust my lovely mum to the caring and capable hands of this dedicated and special team of people, in all roles throughout the home. A huge thank you to all at Leadon Court. You are amazing and you should all be very proud of yourselves.
30 January 2024
A nursing home wasn’t what we wanted for my dad. But the care my dad received at Leadon Court was off the scale. The staff are so welcoming and so caring. We couldn’t have asked for a nicer care home for my Dad to spend his last days. Well done to everyone.
25 January 2024
My mother has been in Leadon Court Care Centre for about a year, so I know the place fairly well. There is a constant buzz of staff purposefully going about their business, doing what needs to be done whilst laughing and joking with the residents. I believe that Leadon Court's best virtue is its staff. It is total quality management (TQM) in action. All the staff, that is, managers, cleaners, laundry staff, care assistants, hairdressers, activities staff, kitchen staff, helpers, nurses and maintenance workers, all know their jobs, do it well and take the time to speak to residents and help them whenever they can. Leadon Court has visiting entertainers, including musicians, a Welsh Elvis and nursery school children. The guests and the residents have a great time. I am forever grateful that my mother is being cared for by such warm, friendly and professional people. I have absolutely no hesitation in recommending Leadon Court Care Centre and its wonderful staff.
18 January 2024
My dad attends the Day Centre at Leadon Court twice a week. And I have to say the staff there are amazing with him. He has dementia, so needs help to keep his brain active. Which the staff do. Playing games, playing music and just general chit chat which he loves. He loves a cup of tea too and has a bite to eat. I just can't thank them enough for looking after him.
16 January 2024
Our mum has been a resident at Leadon Court for three and a half years now. During this time, she has been receiving the best of care. Nursing staff keep us up to date with her medical needs, the carers look after her everyday requirements with kindness, respect and friendliness, making sure she is well-fed, happy and comfortable. We cannot praise all the staff highly enough and alongside are the activities staff who keep the residents active and entertained. There are regular visitors in the form of choirs, singers and theatre groups, and there's a special link with the nursery next door that visits too. There are daily activities in the form of bingo, connect 4, arts and crafts, etc. Our family are grateful to everyone at Leadon Court for taking such good care of our lovely mum. Keep up the good work, and thank you!
10 January 2024
My husband has been a resident for nearly three years. We wouldn’t want him to go anywhere else. Not only are the staff extremely efficient and caring to him they have shown me the same, this year especially during my illness and the death of my brother. I was unable to visit for many weeks but the staff kept me fully informed as to his welfare. Sadly on TV we see many programmes showing poorly run nursing homes, I wish they would show how Leadon Court care for some of our most vulnerable senior citizens. Every good wish to all the staff during 2024.
05 January 2024
My wife has been a resident there for 2 and a half years and can say that the whole team, from laundry, domestic, kitchen, carers, and nursing staff, and also the management have all played a big part in making my wife's stay here very comfortable, nothing is to much trouble. If I have any concerns, if she needs the toilet, changing, refreshments or anything else they are all friendly and approachable to her needs. It is a very friendly environment and all the staff are welcoming on arrival, also the entertainment group keep the residents cheerful with various entertainment and activities.
28 December 2023
All staff do an excellent job providing top-class care for my mother and the other residents. The activities team do an amazing job organising a variety of events each week... coffee mornings, singers, games day, special dinner events are just a few. I am always made welcome. It is one big happy family and I am so happy that my mother is in such good hands.
28 December 2023
While visiting my sister yesterday, we were blessed with a visit by the real Father Christmas and Mother Christmas who brought along some young children to say hello to all the residents and put smiles on their faces. All throughout the year, it never fails to amaze us how each and every one of the staff there go far above what is expected to care for and to keep the residents entertained. Our family cannot praise Leadon Court highly enough.
28 December 2023
I’d like to say that the care home looks after my sister extremely professionally, and the staff are amazing, so polite and caring, a very clean place and happy residents, keep up the amazing work, you're very much appreciated.
07 December 2023
My mother has been at Leadon Court Care Home for one year and has received the best care our family could ask for. Nothing is too much trouble and nurses and care staff always give the very best welcome and the standard of care is to the letter, and always work to the best ability. Nothing is too much trouble, if l need to ask any questions to the nurses about my mother's health they are always ready to give me an update. And always react if she is unwell and contact me to tell me if there any concerns. Cleaning staff keep rooms and the home excellent. Plus laundry ladies also do an excellent job too. Kitchen staff always go the extra mile to give residents what they enjoy eating. And choices which is important, so my mum feels as if she is in her own home. Entertainment staff keep all the residents all involved and plenty going on, to suit all of the residents. It is a pleasure to come to the home and see my mum smile, and being involved every step of the way of this journey.
05 January 2023
My brother has been in the care home for almost a year and the care he has received has been outstanding. The staff at Leadon Court know all of the residents well and always know where my brother is and how he is feeling on a given day. We visit regularly and the home is always very clean and fresh. All of the staff are friendly, positive and professional at all times. My brother always smiles when the staff speak to him and he clearly enjoys the attention that they give him. The activities, shows and special events that Leadon Court provides are excellent and well-tailored to the residents. The staff and home provide a happy, safe and positive environment and know the residents well and are always happy to talk to us when we visit. Given my brother's health issues, he could not be in a better home. Thank you, Leadon Court!
29 December 2022
My husband has been in Leadon Court since January 2022. I couldn't wish for a better place to look after my husband. The staff are so caring and treat residents as if they are family. They are extremely well trained and so professional. It is so welcoming to relatives and they go over and above to make every occasion a special one. They organised a party for my husband's birthday and our 50th wedding anniversary. The activities team are wonderful at raising money to use for experiences for the residents. In December, they arranged Christmas afternoon teas for residents and their families with entertainment. This was one of many treats the residents experienced this month.
28 December 2022
I wouldn't want my Mother to be anywhere else, the care they give to residents is excellent. There is always something going on to keep the residents stimulated, bingo, concerts, coffee mornings and family are always made to feel welcome. I have recommended the care home to others and if I had to go in one this would be the one for me. Staff are always on hand and will go out of their way to make sure needs are met.
28 December 2022
My dad only recently moved into Leadon Court. He has been made so welcome, and me also. Every time I visit him, all the staff are happy and smiling and nothing is too much trouble. Leadon Court is a very homely environment and my dad is very happy there.
28 December 2022
Had a wonderful day today on Mum's 91st birthday. We were made so welcome and we all enjoyed the lovely tea. The attention to detail made it a very special occasion. The care our mother receives is excellent and nothing is too much trouble. We would like to thank all the staff for all their efforts to make the home a welcoming, friendly and happy place for the residents and their families.