Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Thomas Gabrielle Nursing Home

stars
stars 02 January 2024
Such a positive experience at a difficult time. From the very first contact, staff were polite, helpful and very well informed. The professionalism and compassion shown from the tour of the home made the decision to choose Thomas Gabrielle very easy. The facilities and care provided were first class and nothing was too much trouble from the care assistants up to the managers and nurses.
Review from Huw B (Son of Resident/Service User)
stars
stars 20 October 2023
Our family faced the very difficult decision to move my father to a Nursing Home. His health was poor and we were unused to the services offered by Nursing Homes. After considering several we decided to approach Thomas Gabrielle Nursing Home. The Manager and Deputy were understanding and helpful. There was no pressure applied to choose them over any other but they helped us navigate the processes so expertly and with such compassion and understanding that we knew instinctively that it would be the right place for Dad. Our decision proved correct. Dad's end-of-life care was managed and conducted with the utmost respect and integrity. The reality of the circumstances was expressed to us with sensitivity and prepared us for the inevitable. Dad's final weeks provided him with the care, respect and dignity we wanted. It was never easy, but in such circumstances, I and my family will remain forever grateful to the managers and staff at Thomas Gabrielle for the care and kindness shown to us.
Review from M S (Son of Resident/Service User)
stars
stars 09 January 2020
My Mum had been resident in Thomas Gabrielle since 2015. Sadly she recently passed away, but I would like to say that I am extremely pleased with the care Mum received during the whole time she was there, and am grateful for the support for I also received. The home and all the staff are welcoming, friendly and very caring and I am so glad we were able to secure placement there. It is consistently clean and well maintained, but also continually being improved and upgraded to an even higher standard. I highly recommend it.
Review from Pauline G (Daughter of Resident/Service User)