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Kilsyth Road, Banknock, Bonnybridge, FK4 1TD
View Full Details of BankviewLatest Reviews for Bankview
20 November 2024
I am very happy with the care and staff. Everyone is so helpful and if you have any concerns, they are dealt with straight away. The home is well-run, a happy manager has a happy team. My aunt is well looked after and happy to be there.
20 November 2024
My aunt has been in Bankview for two years now and is being very well looked after. The care home is lovely inside. The staff are always cheerful. There is always plenty of activities and outings for the residents. Any problems or concerns are dealt with quickly. This is a great relief to us, as her family, knowing she is safe and well.
20 November 2024
From going through the door, felt at home. The receptionist was so pleasant and helpful/ Met a male member of staff who could not be more helpful. We were given tea and biscuits as we had arrived, we were shown around and shown to the room which was lovely. We were very impressed, my wife even said she would be happy to stay there.
15 November 2024
My wife has been a resident in Bankview care home for several years and the care she has received during this time has been excellent. The wellbeing of all residents are looked after by exceptional caring and competent staff. This is a well run organised care home and comes highly recommend to anymore looking to place a loved one into care.
13 November 2024
My mother was admitted into Bankview in early October. In the few weeks she has been there she has had excellent care. The staff are so pleasant and dedicated to the well-being of the residents. It is a bright and happy environment.
11 November 2024
The staff go above and beyond to suit the needs of all the residents. Nothing is a bother to them and the staff are always friendly and cheery. They encourage the residents to participate in activities even if they seem unsure there's always a welcoming hug and lots of laughs to be had, and the parties are brilliant!
11 November 2024
Bankview care home is managed extremely professionally and the staff are amazing. The home is one of the best and my sister's family feel very grateful to have her cared for here.
08 November 2024
Could not ask for a better care home. The level of care and professionalism is fantastic. All the staff are so in tune with what my mum needs, it is great... When she needs to stay in bed, they still include her in activities and they know when she is not quite her usual self and stay on top of that... By far, I couldn't ask for better.
19 July 2024
Bankview is a first-class care home, the staff and manager are very friendly, and keep you well-informed of the resident's care, health and how they are getting on, we are phoned if there are any concerns. The home is well-presented and spotless, the residents are kept active and engaged in many activities and taken on outings.
03 July 2024
Initially, I was very apprehensive about having to put my mum into care as I had read so many bad experiences about the treatment of residents in care homes. However, I researched a few different homes, and after having read more positive reviews about Bbankview, I decided to put Mum there on 11/11/23. I have been absolutely delighted with the level of care she's received. Not only have the facilities and activities have been very good, but the standard of care from staff and how they always treat her with dignity and respect has surpassed my expectations. I can't praise them enough.
21 June 2024
I feel that my friend is very well looked after. The staff are very friendly and welcoming. The home is very well-decorated and the rooms also. Generally, the home has a good atmosphere.
18 June 2024
Fantastic assistance from the first day. They are all so polite, friendly, and helpful. The staff have gone out of their way to help my mother. The games and activities are so helpful to keep the residents occupied.
17 June 2024
Like all relatives, my intention was, that I would care for my wife at home, till the end. My health made that impossible, and I researched Care Homes in our surrounding area, and Bankview came out on top. I was advised by a friend, and professional in the field of care, beforehand, that, 'No care establishment will provide the level of care that I provide', but, that they will do their best. Bankview provided a level of care that more than exceeded my expectations, to such an extent, that I was comfortable in referring to Bankview, as my wife's 'home address', where she was truly loved and respected, by all members of staff, and that from a man who would have never previously been comfortable in saying that. My wife passed away at home, in Bankview, surrounded by 'loved ones' (staff) and family. We are forever in debt to the staff for their professionalism, care, and love. I would highly recommend Bankview in such circumstances.
07 June 2024
Having viewed Bankview before my mother was placed in the facility, I have no doubt I made the right decision to place her there. It has been a rollercoaster but the staff have been brilliant in looking after my mother's needs.
29 May 2024
Bankview is kept spotless and fresh. There is a great company of staff where morale is high and the manager is hands-on and passionate about her home and residents. If there is ever anything to be dealt with, it is sorted immediately. My mother is well cared for and happy and has been a resident for almost 5 years.
29 May 2024
My mother moved within a tight timescale and the staff at Bankview could not have been more accommodating. The transition for Mum and ourselves was seamless. I cannot thank everyone enough for their support, guidance and kind words. The staff, food and activities have been great in helping Mum settle into her new surroundings.
24 May 2024
In general, the home is well run with two exceptions; 1) Shortage of staff, especially when residents ring to go to the toilet and by the time they get help, it's too late. 2) The food. Not very appetising and seems to have quite a few changes of chefs in the kitchen, I think they need more variety on the menu.
13 May 2024
Mom has been at Bankview for nearly ten years and the care she has received in that time has been excellent. Staff are cheerful, caring, compassionate and always willing to help should we need it. I feel this positive attitude stems from the managers downwards. Would highly recommend Bankview for anyone in search of care for their relatives. Well done and thank you Bankview!
02 May 2024
Found the home presentable, clean and tidy. Staff are friendly and helpful. Friend looked neat and tidy. She seems content. Has settled in well.
30 April 2024
I have visited a friend (resident) on eight occasions. I have always been made welcome by all staff. The care home is always clean and comfortable and have no criticisms to make as the standards are quite high all-round. Good attitude by all staff who work well together as a team and a good atmosphere presides.
Latest Reviews for Bankview
20 November 2024
I am very happy with the care and staff. Everyone is so helpful and if you have any concerns, they are dealt with straight away. The home is well-run, a happy manager has a happy team. My aunt is well looked after and happy to be there.
20 November 2024
My aunt has been in Bankview for two years now and is being very well looked after. The care home is lovely inside. The staff are always cheerful. There is always plenty of activities and outings for the residents. Any problems or concerns are dealt with quickly. This is a great relief to us, as her family, knowing she is safe and well.
20 November 2024
From going through the door, felt at home. The receptionist was so pleasant and helpful/ Met a male member of staff who could not be more helpful. We were given tea and biscuits as we had arrived, we were shown around and shown to the room which was lovely. We were very impressed, my wife even said she would be happy to stay there.
15 November 2024
My wife has been a resident in Bankview care home for several years and the care she has received during this time has been excellent. The wellbeing of all residents are looked after by exceptional caring and competent staff. This is a well run organised care home and comes highly recommend to anymore looking to place a loved one into care.
13 November 2024
My mother was admitted into Bankview in early October. In the few weeks she has been there she has had excellent care. The staff are so pleasant and dedicated to the well-being of the residents. It is a bright and happy environment.
11 November 2024
The staff go above and beyond to suit the needs of all the residents. Nothing is a bother to them and the staff are always friendly and cheery. They encourage the residents to participate in activities even if they seem unsure there's always a welcoming hug and lots of laughs to be had, and the parties are brilliant!
11 November 2024
Bankview care home is managed extremely professionally and the staff are amazing. The home is one of the best and my sister's family feel very grateful to have her cared for here.
08 November 2024
Could not ask for a better care home. The level of care and professionalism is fantastic. All the staff are so in tune with what my mum needs, it is great... When she needs to stay in bed, they still include her in activities and they know when she is not quite her usual self and stay on top of that... By far, I couldn't ask for better.
19 July 2024
Bankview is a first-class care home, the staff and manager are very friendly, and keep you well-informed of the resident's care, health and how they are getting on, we are phoned if there are any concerns. The home is well-presented and spotless, the residents are kept active and engaged in many activities and taken on outings.
03 July 2024
Initially, I was very apprehensive about having to put my mum into care as I had read so many bad experiences about the treatment of residents in care homes. However, I researched a few different homes, and after having read more positive reviews about Bbankview, I decided to put Mum there on 11/11/23. I have been absolutely delighted with the level of care she's received. Not only have the facilities and activities have been very good, but the standard of care from staff and how they always treat her with dignity and respect has surpassed my expectations. I can't praise them enough.
21 June 2024
I feel that my friend is very well looked after. The staff are very friendly and welcoming. The home is very well-decorated and the rooms also. Generally, the home has a good atmosphere.
18 June 2024
Fantastic assistance from the first day. They are all so polite, friendly, and helpful. The staff have gone out of their way to help my mother. The games and activities are so helpful to keep the residents occupied.
17 June 2024
Like all relatives, my intention was, that I would care for my wife at home, till the end. My health made that impossible, and I researched Care Homes in our surrounding area, and Bankview came out on top. I was advised by a friend, and professional in the field of care, beforehand, that, 'No care establishment will provide the level of care that I provide', but, that they will do their best. Bankview provided a level of care that more than exceeded my expectations, to such an extent, that I was comfortable in referring to Bankview, as my wife's 'home address', where she was truly loved and respected, by all members of staff, and that from a man who would have never previously been comfortable in saying that. My wife passed away at home, in Bankview, surrounded by 'loved ones' (staff) and family. We are forever in debt to the staff for their professionalism, care, and love. I would highly recommend Bankview in such circumstances.
07 June 2024
Having viewed Bankview before my mother was placed in the facility, I have no doubt I made the right decision to place her there. It has been a rollercoaster but the staff have been brilliant in looking after my mother's needs.
29 May 2024
Bankview is kept spotless and fresh. There is a great company of staff where morale is high and the manager is hands-on and passionate about her home and residents. If there is ever anything to be dealt with, it is sorted immediately. My mother is well cared for and happy and has been a resident for almost 5 years.
29 May 2024
My mother moved within a tight timescale and the staff at Bankview could not have been more accommodating. The transition for Mum and ourselves was seamless. I cannot thank everyone enough for their support, guidance and kind words. The staff, food and activities have been great in helping Mum settle into her new surroundings.
24 May 2024
In general, the home is well run with two exceptions; 1) Shortage of staff, especially when residents ring to go to the toilet and by the time they get help, it's too late. 2) The food. Not very appetising and seems to have quite a few changes of chefs in the kitchen, I think they need more variety on the menu.
13 May 2024
Mom has been at Bankview for nearly ten years and the care she has received in that time has been excellent. Staff are cheerful, caring, compassionate and always willing to help should we need it. I feel this positive attitude stems from the managers downwards. Would highly recommend Bankview for anyone in search of care for their relatives. Well done and thank you Bankview!
02 May 2024
Found the home presentable, clean and tidy. Staff are friendly and helpful. Friend looked neat and tidy. She seems content. Has settled in well.
30 April 2024
I have visited a friend (resident) on eight occasions. I have always been made welcome by all staff. The care home is always clean and comfortable and have no criticisms to make as the standards are quite high all-round. Good attitude by all staff who work well together as a team and a good atmosphere presides.