Submit a Review for Gowrie House Care Home
18/20 West Albert Road, Kirkcaldy, KY1 1DL
View Full Details of Gowrie House Care HomeLatest Reviews for Gowrie House Care Home
05 March 2025
My mum has now been living in Gowrie House for just under 2 years. The care continues to be consistently excellent, with staff going above and beyond. Mum is cared for with genuine respect and affection, which is so important for her. The staff understand and responds to her needs. The living environment is lovely - the lounge in her unit has just been revamped to a high standard, and all the lounges are lovely. Meals are excellent, with menu changes. Diabetes is very well controlled and well catered for. Mum even had a special birthday cake made for her. Activities are excellent. We recently enjoyed a supported trip to the pantomime and have arranged a day trip to a marina (specific to mum) in the mobility car for next week. Staff and management continue to support family and friends throughout our difficult journey. I am grateful to them and highly recommend Gowrie House to anyone looking for a safe and caring home where their loved one will thrive.
20 September 2023
My wife was in Gowrie House 26th June until she died on 26th August. The end-of-life nursing and care that attended, supported and cared for my wife was of the highest. On each and every one of my visits, I was impressed and reassured as staff nursed and cared as if my wife was one of their own family. For myself and others of our family, Gowrie House was simply the best with end-of-life.
08 August 2023
I would like to praise the staff and management team for their compassion and professionalism whilst providing care to my late auntie. The team continue to provide excellent care to my uncle, this is shown in many ways through the high standard of care and understanding of individual needs. I would like to emphasise no matter the need or ask of the individual the team try their best to make it happen.
31 July 2023
My sister has been in Gowrie House for over three years and receives first-class care, and communication from staff is excellent. There are plenty of activities and always something new planned. The staff are very understanding and compassionate. We are delighted with Gowrie House and highly recommend it.
31 July 2023
The care that Mum receives is excellent. I would like to mention two particular members of staff. Mum is always well dressed when I visit her and looks really well. Her room is much nicer now that it has been refurbished. The meals that I have seen look delicious. The whole building is looking brighter and cleaner. The staff are helpful and caring. Huge improvements have been made, and it has not gone unnoticed. The manager is helpful and sorts out any concerns quickly.
31 July 2023
Our close friend has been a resident here for over 18 months now. In all of that time, I can find only good things to say regarding the levels of care that she receives. She is always well-presented, and her personal care is well taken care of. As the time she has been here has passed, she has been encouraged to take part in all activities suitable for her, which she now participates in and enjoys greatly. She loves getting her hair done and the pamper days where she has her nails done and hands massaged. Her room is kept clean, as are all areas within the home. She gets on well with all members of staff. The carers and nurses are all willing to spend time with her on a one-to-one basis if required, and she enjoys these moments hugely. A huge thanks to everyone there for doing a fantastic job.
31 July 2023
I have no complaints or points to raise with regard to my mother's care. She is happy, healthy and well cared for. She makes comments to me when I tell her to speak to a nurse or carer about something - “Oh they’re run off their feet, they’re busy folk, but they are always happy to help when they can” - I think that says it all. Cleanliness is very good. Just items going missing which I know happens in all care homes, and nothing that I’m concerned about.
31 July 2023
I am very grateful for the end-of-life care at Gowrie House, which supported my father, and his family, through the hardest of times. The staff were exceptional as they cared for Dad and for his visitors, guiding us gently and giving us confidence that everything that could be done was being done. I can’t deny that there were ups and downs during his residency, but at the most difficult time for us, many of the staff were outstanding. For anyone with a friend or relative at Gowrie, I would recommend getting to know the staff as early as possible to build up a relationship with them. You will find they are good people who want to know about the person they are looking after, and some will develop a valuable rapport with your loved one. And in the end, they all shared our grief.
31 July 2023
My Dad has been in Gowrie House for 9 months now and is very settled. From the moment I step through the door I am greeted and chatted to and this follows through to the carers, nurses, chef, maintenance person, cleaners etc etc. Most staff within the home know my Dad by name and always have a good word to say about him. Dad has great relationships with all the staff in Gowrie House and enjoys sitting own at meal times for chats and good food with the other residents. We love sitting in the garden which has loads of beautiful flowers. If I have any concerns I am able to talk to a member of staff to get my concerns across and they have always come back to me with an answer. I feel very grateful to know that my Dad has great care 24/7 and this gives me great peace of mind. Thanks to every member of staff in Gowrie.
21 June 2023
My husband has now been in a year and must say I have not had one complaint and must congratulate all staff on receiving the high marks from the recent inspection. They all include you in their activities and celebrations which myself and family have attended with gusto.
19 May 2023
Very happy with the care Dad receives. He's happy and content. Dad likes his food and there's certainly plenty on offer! All staff, from reception to caring staff to management, all welcome you with a smile and a chat. The activities team do an excellent job. The home has a nice friendly feel to it and would recommend it to anybody looking for a care home for their loved one.
23 January 2023
Delighted to have found such a lovely nursing home for my elderly and frail mum! She had a bad fall at home, resulting in a 12-week hospital stay and then began the process of visiting nursing homes (when it became apparent that she could never return home). From the first minute I visited Gowrie House, I felt a very welcoming atmosphere with warm greetings from all staff and residents! When I left thirty minutes later, I knew that this was my preferred choice for Mum and, kindly, the manager ensured a bed was available on her discharge, which was much appreciated! Mum has now been a resident for seven weeks and although she is still adjusting to her new environment, myself and family are very happy with the care Mum is receiving and the excellent home-cooked food! All the staff are very pleasant, kind and patient and we are extremely grateful for their kindness in caring for Mum. We look forward to the summer months when we can all enjoy the beautiful sunny gardens.
23 January 2023
My mum has now been in Gowrie House Care Home since September 2019. You can see that the whole team genuinely care for her and this provides great comfort to myself and all the family. The care of my mother in August 2022 when she had a stroke was beyond the call of duty. My mum is very happy, safe and settled. All of the staff are amazing, everyone speaks to me and my mum. All staff and management do an excellent job.
09 January 2023
My Dad received excellent care throughout his time at Gowrie House Care Home and sadly passed away in September but what I wanted to review was the end-of-life care he received. It's not something you want to think about for your parents but the experience at Gowrie was exceptional. All of the staff were truly amazing, always treating my dad with care, compassion and dignity and keeping us informed throughout with his condition. They went above and beyond. Not only did they look after my Dad, they looked after my sisters and I, keeping us upbeat, there to listen if we needed a chat and offering words of comfort and a cuddle when we were feeling low. We will never be able to truly express how much it meant to us. The words thank you just don't seem enough. Thank you from the bottom of our hearts.
28 November 2022
Was a bit hesitant about putting Mum into a care home, it was something I said that would never happen but to be honest it's been the best decision we as a family have made. Mum settled in quickly and I can now enjoy spending time with her as her daughter and not her carer. All of the staff from the minute you enter are always welcoming and the staff in the Lewis suite are very caring and brilliant with my mum. I have absolutely no worries about the care my mum is receiving.
24 November 2022
From the moment you enter the home until you leave, the staff are all very welcoming and always have time for a chat or to answer any questions. When we were looking for a nursing home for Dad, some people screwed up their faces at the mention of Gowrie House Care Home from their knowledge of residents' care in previous years however, we heard it was now in the hands of new owners/staff and couldn't be happier with the care and attention Dad receives. The social worker also said this was a good place to consider. There are various activities twice a day and also events relatives and friends can attend. My dad has only been in five months and we have been to several events. Even my 15 year old granddaughter was impressed with the way the staff communicated and connected with the residents when she attended one of the events with me. I would not hesitate to recommend Gowrie House.
02 November 2022
I couldn't speak highly enough about Gowrie House Care Home. My husband is very well looked after and all the staff and management do an excellent job. He is really happy there and the care and attention he receives daily from all the lovely care staff are clear to see. His room is always clean and tidy and is nice and bright for him to sit in. When I visit him, I am always greeted with a smile and a cup of tea too.
12 September 2022
Manager and carers, the best. Patients are well looked after. Plenty of entertainment. I'm kept up to date on any changes to my husband eg, medication.
30 June 2022
My parents moved to Gowrie House Care Home at the end of 2021. The transition into care was made seamless by all the staff. They are always attentive and friendly and make us feel like we have an extended family. My parents have made new friends with other residents and are well looked after.
30 June 2022
The staff are very friendly and the home is very clean. Relatives enjoy the food very much.
Latest Reviews for Gowrie House Care Home
05 March 2025
My mum has now been living in Gowrie House for just under 2 years. The care continues to be consistently excellent, with staff going above and beyond. Mum is cared for with genuine respect and affection, which is so important for her. The staff understand and responds to her needs. The living environment is lovely - the lounge in her unit has just been revamped to a high standard, and all the lounges are lovely. Meals are excellent, with menu changes. Diabetes is very well controlled and well catered for. Mum even had a special birthday cake made for her. Activities are excellent. We recently enjoyed a supported trip to the pantomime and have arranged a day trip to a marina (specific to mum) in the mobility car for next week. Staff and management continue to support family and friends throughout our difficult journey. I am grateful to them and highly recommend Gowrie House to anyone looking for a safe and caring home where their loved one will thrive.
20 September 2023
My wife was in Gowrie House 26th June until she died on 26th August. The end-of-life nursing and care that attended, supported and cared for my wife was of the highest. On each and every one of my visits, I was impressed and reassured as staff nursed and cared as if my wife was one of their own family. For myself and others of our family, Gowrie House was simply the best with end-of-life.
08 August 2023
I would like to praise the staff and management team for their compassion and professionalism whilst providing care to my late auntie. The team continue to provide excellent care to my uncle, this is shown in many ways through the high standard of care and understanding of individual needs. I would like to emphasise no matter the need or ask of the individual the team try their best to make it happen.
31 July 2023
My sister has been in Gowrie House for over three years and receives first-class care, and communication from staff is excellent. There are plenty of activities and always something new planned. The staff are very understanding and compassionate. We are delighted with Gowrie House and highly recommend it.
31 July 2023
The care that Mum receives is excellent. I would like to mention two particular members of staff. Mum is always well dressed when I visit her and looks really well. Her room is much nicer now that it has been refurbished. The meals that I have seen look delicious. The whole building is looking brighter and cleaner. The staff are helpful and caring. Huge improvements have been made, and it has not gone unnoticed. The manager is helpful and sorts out any concerns quickly.
31 July 2023
Our close friend has been a resident here for over 18 months now. In all of that time, I can find only good things to say regarding the levels of care that she receives. She is always well-presented, and her personal care is well taken care of. As the time she has been here has passed, she has been encouraged to take part in all activities suitable for her, which she now participates in and enjoys greatly. She loves getting her hair done and the pamper days where she has her nails done and hands massaged. Her room is kept clean, as are all areas within the home. She gets on well with all members of staff. The carers and nurses are all willing to spend time with her on a one-to-one basis if required, and she enjoys these moments hugely. A huge thanks to everyone there for doing a fantastic job.
31 July 2023
I have no complaints or points to raise with regard to my mother's care. She is happy, healthy and well cared for. She makes comments to me when I tell her to speak to a nurse or carer about something - “Oh they’re run off their feet, they’re busy folk, but they are always happy to help when they can” - I think that says it all. Cleanliness is very good. Just items going missing which I know happens in all care homes, and nothing that I’m concerned about.
31 July 2023
I am very grateful for the end-of-life care at Gowrie House, which supported my father, and his family, through the hardest of times. The staff were exceptional as they cared for Dad and for his visitors, guiding us gently and giving us confidence that everything that could be done was being done. I can’t deny that there were ups and downs during his residency, but at the most difficult time for us, many of the staff were outstanding. For anyone with a friend or relative at Gowrie, I would recommend getting to know the staff as early as possible to build up a relationship with them. You will find they are good people who want to know about the person they are looking after, and some will develop a valuable rapport with your loved one. And in the end, they all shared our grief.
31 July 2023
My Dad has been in Gowrie House for 9 months now and is very settled. From the moment I step through the door I am greeted and chatted to and this follows through to the carers, nurses, chef, maintenance person, cleaners etc etc. Most staff within the home know my Dad by name and always have a good word to say about him. Dad has great relationships with all the staff in Gowrie House and enjoys sitting own at meal times for chats and good food with the other residents. We love sitting in the garden which has loads of beautiful flowers. If I have any concerns I am able to talk to a member of staff to get my concerns across and they have always come back to me with an answer. I feel very grateful to know that my Dad has great care 24/7 and this gives me great peace of mind. Thanks to every member of staff in Gowrie.
21 June 2023
My husband has now been in a year and must say I have not had one complaint and must congratulate all staff on receiving the high marks from the recent inspection. They all include you in their activities and celebrations which myself and family have attended with gusto.
19 May 2023
Very happy with the care Dad receives. He's happy and content. Dad likes his food and there's certainly plenty on offer! All staff, from reception to caring staff to management, all welcome you with a smile and a chat. The activities team do an excellent job. The home has a nice friendly feel to it and would recommend it to anybody looking for a care home for their loved one.
23 January 2023
Delighted to have found such a lovely nursing home for my elderly and frail mum! She had a bad fall at home, resulting in a 12-week hospital stay and then began the process of visiting nursing homes (when it became apparent that she could never return home). From the first minute I visited Gowrie House, I felt a very welcoming atmosphere with warm greetings from all staff and residents! When I left thirty minutes later, I knew that this was my preferred choice for Mum and, kindly, the manager ensured a bed was available on her discharge, which was much appreciated! Mum has now been a resident for seven weeks and although she is still adjusting to her new environment, myself and family are very happy with the care Mum is receiving and the excellent home-cooked food! All the staff are very pleasant, kind and patient and we are extremely grateful for their kindness in caring for Mum. We look forward to the summer months when we can all enjoy the beautiful sunny gardens.
23 January 2023
My mum has now been in Gowrie House Care Home since September 2019. You can see that the whole team genuinely care for her and this provides great comfort to myself and all the family. The care of my mother in August 2022 when she had a stroke was beyond the call of duty. My mum is very happy, safe and settled. All of the staff are amazing, everyone speaks to me and my mum. All staff and management do an excellent job.
09 January 2023
My Dad received excellent care throughout his time at Gowrie House Care Home and sadly passed away in September but what I wanted to review was the end-of-life care he received. It's not something you want to think about for your parents but the experience at Gowrie was exceptional. All of the staff were truly amazing, always treating my dad with care, compassion and dignity and keeping us informed throughout with his condition. They went above and beyond. Not only did they look after my Dad, they looked after my sisters and I, keeping us upbeat, there to listen if we needed a chat and offering words of comfort and a cuddle when we were feeling low. We will never be able to truly express how much it meant to us. The words thank you just don't seem enough. Thank you from the bottom of our hearts.
28 November 2022
Was a bit hesitant about putting Mum into a care home, it was something I said that would never happen but to be honest it's been the best decision we as a family have made. Mum settled in quickly and I can now enjoy spending time with her as her daughter and not her carer. All of the staff from the minute you enter are always welcoming and the staff in the Lewis suite are very caring and brilliant with my mum. I have absolutely no worries about the care my mum is receiving.
24 November 2022
From the moment you enter the home until you leave, the staff are all very welcoming and always have time for a chat or to answer any questions. When we were looking for a nursing home for Dad, some people screwed up their faces at the mention of Gowrie House Care Home from their knowledge of residents' care in previous years however, we heard it was now in the hands of new owners/staff and couldn't be happier with the care and attention Dad receives. The social worker also said this was a good place to consider. There are various activities twice a day and also events relatives and friends can attend. My dad has only been in five months and we have been to several events. Even my 15 year old granddaughter was impressed with the way the staff communicated and connected with the residents when she attended one of the events with me. I would not hesitate to recommend Gowrie House.
02 November 2022
I couldn't speak highly enough about Gowrie House Care Home. My husband is very well looked after and all the staff and management do an excellent job. He is really happy there and the care and attention he receives daily from all the lovely care staff are clear to see. His room is always clean and tidy and is nice and bright for him to sit in. When I visit him, I am always greeted with a smile and a cup of tea too.
12 September 2022
Manager and carers, the best. Patients are well looked after. Plenty of entertainment. I'm kept up to date on any changes to my husband eg, medication.
30 June 2022
My parents moved to Gowrie House Care Home at the end of 2021. The transition into care was made seamless by all the staff. They are always attentive and friendly and make us feel like we have an extended family. My parents have made new friends with other residents and are well looked after.
30 June 2022
The staff are very friendly and the home is very clean. Relatives enjoy the food very much.