Fairview Street, Danestone, Bridge of Don, Aberdeen, AB22 8ZP
View Full Details of Barchester Fairview House Care HomeDad went to Barchester Fairview House Care Home for respite last August and settled in so well he became a resident. He is very independent and all the staff are so supportive helping and encouraging him when needed. The level of care, activities and cleanliness are of a very high standard and any concerns are dealt with immediately. Overall, Fairview has a great atmosphere, is very welcoming and all the staff ensure that residents and their families are treated with compassion and respect.
Unfortunately, my experience on my visit was not good. No receptionist on at the weekend, why? I can't find anyone to speak to regarding my concerns regarding the treatment of the person I was visiting at the home, the staff that I had contact with seemed to talk at the resident and not talk with her and found they seemed unfriendly. I had a look on your website and it looks so lovely and friendly with staff sitting and talking with the residents, that is not what I witnessed on my visit. The basics of caring for people is dignity and respect, which I found lacking.
My Mum is a resident in Barchester Fairview House Care Home. She has been here for over two years now. In the past few months most of the home has been refurbished painted, papered, carpeted, new furniture, new decor. It is looking, smelling and feeling fresh and new. There are now 4 activities organisers producing up to 60 varied activities per month! (I enjoy coming in to see what's on next). The carers, nurses, the maintenance, housekeeping, laundry staff, the administration team handle up to 100 residents with many and varied special needs. Over the past 2 years I have got to know many of them and I keep discovering deeper layers of skills and sensitivities. They are very dedicated and committed to enriching everyone's lives. They make me feel more than just a visitor, more part of the team, part of the family. Generally those who work in the care sector are undervalued and underpaid. I see them as heroes in our society. Well done. Thanks. Keep up the good work!
Very good. Great knowledge of my mum and her circumstances. Very good, regular updates, offering time to get any requests that we may have dealt with.
My mother-in-law was cared for with dignity, and the staff looked after her so well, but they also looked after me as she was on end-of-life care, which was very difficult as I am her next of kin, but the staff kept me informed on her, so I would like to thank each of them.
Always been made welcome when we visit. Visiting as Mother's birthday. We booked a meal for three of us, it was delicious. The home provided a lovely chocolate cake. Can't thank everyone enough. My mum loves staying here.
My mother has been a resident for just over one year and I can honestly say that she is in the best form she's been for years. She is extremely well cared for at Fairview, medically, physically, socially and mentally. A heartfelt thanks to all the staff at Fairview for achieving this.
Mixed. Some good features e.g. activities, unrestricted access, some good caring and considerate staff, some rather abrupt some with limited English making communication difficult. Never enough staff so sometimes long waits for attention.
Since moving in in October 2023, my father has settled in well. The nurses, carers, admin staff have all been professional, approachable and always go above and beyond. Have to mention one of the carers, in particular - she is always so happy to help and nothing's too much but have to say, all the carers are friendly and helpful.
The Memory Lane staff have one of the most difficult jobs. One can only praise them all for their patience and care. Our father is not the easiest person and difficult to manage. We greatly appreciate Fairview's approach and understanding. Definitely five-star.
My brother is settling into Fairview well. He has been here a few weeks now and is enjoying the food and enjoying the company of others. There is plenty of entertainment going on throughout the day. He is also enjoying his own space in his room with staff popping in and out to see if he requires anything. All in all, we are happy with his care so far.
Highly recommend this home, it's been a godsend for my family, taking Mum into the home who's got dementia, she gets all the help she needs, place is perfect, rooms are well furnished, meals are fantastic if there's nothing they like, they go out their way and make them something, and the staff can't be any more helpful, lots for them to do activities everyday good way to get them to meet new friends, Mum's been in since Dec 2023 but she's settling in.
The staff are very friendly. Lots of activities to keep the residents amused. My grandad seems settled here and we know he’s safe. The staff are very welcoming. The food looks nice. It’s reassuring for the family, knowing that Grandad enjoys it here.
Overall, I find the staff very friendly and welcoming. The residents seem to enjoy various activities that the home have on. My dad seems settled here and he enjoys the food and gets on well with staff members.
Mum has not been placed for long enough to make a proper review yet, but so far I can comment that staff are very friendly. I'll be more equipped to comment once mum has settled.
I am very happy with the care provided.
Staff are always helpful and the facilities are of a good standard.
On the whole, the home has been getting steadily better than previous months and is settling into a better routine than there has been for a while. The staff all try their best with mum and we are grateful for that.
I have seen an improvement overall in the past four weeks. The homes welcoming and the staff are more friendly. The nursing staff are excellent. The corridors in the wings do not have that "distinctive" nursing home smell so often. Overall, quite happy with the care being provided.
Have found staff very friendly and welcoming, facilities good. My brother-in-law has settled in well and gets on well with staff.
Dad went to Barchester Fairview House Care Home for respite last August and settled in so well he became a resident. He is very independent and all the staff are so supportive helping and encouraging him when needed. The level of care, activities and cleanliness are of a very high standard and any concerns are dealt with immediately. Overall, Fairview has a great atmosphere, is very welcoming and all the staff ensure that residents and their families are treated with compassion and respect.
Unfortunately, my experience on my visit was not good. No receptionist on at the weekend, why? I can't find anyone to speak to regarding my concerns regarding the treatment of the person I was visiting at the home, the staff that I had contact with seemed to talk at the resident and not talk with her and found they seemed unfriendly. I had a look on your website and it looks so lovely and friendly with staff sitting and talking with the residents, that is not what I witnessed on my visit. The basics of caring for people is dignity and respect, which I found lacking.
My Mum is a resident in Barchester Fairview House Care Home. She has been here for over two years now. In the past few months most of the home has been refurbished painted, papered, carpeted, new furniture, new decor. It is looking, smelling and feeling fresh and new. There are now 4 activities organisers producing up to 60 varied activities per month! (I enjoy coming in to see what's on next). The carers, nurses, the maintenance, housekeeping, laundry staff, the administration team handle up to 100 residents with many and varied special needs. Over the past 2 years I have got to know many of them and I keep discovering deeper layers of skills and sensitivities. They are very dedicated and committed to enriching everyone's lives. They make me feel more than just a visitor, more part of the team, part of the family. Generally those who work in the care sector are undervalued and underpaid. I see them as heroes in our society. Well done. Thanks. Keep up the good work!
Very good. Great knowledge of my mum and her circumstances. Very good, regular updates, offering time to get any requests that we may have dealt with.
My mother-in-law was cared for with dignity, and the staff looked after her so well, but they also looked after me as she was on end-of-life care, which was very difficult as I am her next of kin, but the staff kept me informed on her, so I would like to thank each of them.
Always been made welcome when we visit. Visiting as Mother's birthday. We booked a meal for three of us, it was delicious. The home provided a lovely chocolate cake. Can't thank everyone enough. My mum loves staying here.
My mother has been a resident for just over one year and I can honestly say that she is in the best form she's been for years. She is extremely well cared for at Fairview, medically, physically, socially and mentally. A heartfelt thanks to all the staff at Fairview for achieving this.
Mixed. Some good features e.g. activities, unrestricted access, some good caring and considerate staff, some rather abrupt some with limited English making communication difficult. Never enough staff so sometimes long waits for attention.
Since moving in in October 2023, my father has settled in well. The nurses, carers, admin staff have all been professional, approachable and always go above and beyond. Have to mention one of the carers, in particular - she is always so happy to help and nothing's too much but have to say, all the carers are friendly and helpful.
The Memory Lane staff have one of the most difficult jobs. One can only praise them all for their patience and care. Our father is not the easiest person and difficult to manage. We greatly appreciate Fairview's approach and understanding. Definitely five-star.
My brother is settling into Fairview well. He has been here a few weeks now and is enjoying the food and enjoying the company of others. There is plenty of entertainment going on throughout the day. He is also enjoying his own space in his room with staff popping in and out to see if he requires anything. All in all, we are happy with his care so far.
Highly recommend this home, it's been a godsend for my family, taking Mum into the home who's got dementia, she gets all the help she needs, place is perfect, rooms are well furnished, meals are fantastic if there's nothing they like, they go out their way and make them something, and the staff can't be any more helpful, lots for them to do activities everyday good way to get them to meet new friends, Mum's been in since Dec 2023 but she's settling in.
The staff are very friendly. Lots of activities to keep the residents amused. My grandad seems settled here and we know he’s safe. The staff are very welcoming. The food looks nice. It’s reassuring for the family, knowing that Grandad enjoys it here.
Overall, I find the staff very friendly and welcoming. The residents seem to enjoy various activities that the home have on. My dad seems settled here and he enjoys the food and gets on well with staff members.
Mum has not been placed for long enough to make a proper review yet, but so far I can comment that staff are very friendly. I'll be more equipped to comment once mum has settled.
I am very happy with the care provided.
Staff are always helpful and the facilities are of a good standard.
On the whole, the home has been getting steadily better than previous months and is settling into a better routine than there has been for a while. The staff all try their best with mum and we are grateful for that.
I have seen an improvement overall in the past four weeks. The homes welcoming and the staff are more friendly. The nursing staff are excellent. The corridors in the wings do not have that "distinctive" nursing home smell so often. Overall, quite happy with the care being provided.
Have found staff very friendly and welcoming, facilities good. My brother-in-law has settled in well and gets on well with staff.