Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Castle Lodge

stars
stars 22 January 2020
Although mum was only at Castle Lodge for 8 weeks she had a really happy time, with several trips out in the minibus. Although the building is older it has really homely feeling and I'm sure that is down to the excellent care of all the staff. We couldn't have asked for more dedication. Thank you all so much.
Review from Sandra M (Daughter of Resident/Service User)
stars
stars 24 July 2019
Don't be put off by the tired environment as the level of care and support was excellent. Staff were very friendly and attentive. I would not hesitate to recommend Castle Lodge to others and hope my family member will be able to return for further respite care.
Review from Jean R (Relative of Resident/Service User)