Submit a Review for Barchester Lethen Park Care Home
Berrymuir Road, Portlethen, Aberdeen, AB12 4UF
View Full Details of Barchester Lethen Park Care HomeLatest Reviews for Barchester Lethen Park Care Home
27 January 2025
My mum was in Barchester Lethen Park Care Home for just under seven years, a very long time. The care and attention she received was absolutely amazing. The carers, nurses, chefs, kitchen staff, office staff and activities coordinator were all so involved in caring for Mum, encouraging her to be involved but equally letting her be on her own if that was what she wanted but always checking she was ok. The menu is so good, if there's nothing that they like then they'll make something else but there is a great choice. Activities galore if you want to be involved and a weekly hairdresser (who is amazing) to keep them all looking beautiful. The manager's door is always open if you have any concerns. Mum unfortunately passed away at the end of December and we were looked after so well the days before she passed and we could be there anytime. I'll miss my visits as everyone is a friend. You guys are amazing!
13 January 2025
My mother is a resident at Barchester Lethen Park Care Home, Portlethen, and is extremely well looked after. The home has been refurbished in recent months and is very modern and very comfortable. Staff are dedicated and friendly.
08 January 2025
My dad's been in Lethen for about three years now. He is really well cared for and enjoys the range of activities provided. As I live in Glasgow, it helps me seeing him on social media joining in and enjoying himself.
06 January 2025
When my dad came to Lethen Park he was rather unsettled however the activities team buddied up with him and supported him daily with settling in, dad has been at Lethen Park for nearly a year and I can honestly say it is a weight off my shoulders. He is so safe and I can sleep peacefully knowing he has everything he needs. Recently the maintenance manager has helped with my dad's windows and supported his dementia. The activities girl is amazing at understanding my dad's needs and suggested a window covering which has made a huge difference to his well-being. The food is amazing and my dad loved when the chef visits him daily and has a chat with him. All the carers are incredible and they all meet his needs and more. I feel like my dad has a family at Lethen Park as well as our beloved family. The housekeeping staff are amazing and treat him with dignity and love.
08 October 2024
My sister is a resident at Barchester Lethen Park Care Home in Portlethen, she has been a resident there for over a year, she loves all the staff and her friends at the home. She loves her room and her close friends, my sister enjoys walks and all activities.
26 September 2024
Barchester Lethen Park Care Home is a fab home that goes beyond expectations looking after my father-in-law, it was their emerald anniversary today and I got in touch to see if they could do something, seeing that Mother-in-law visits on a Friday, and they organised a lovely afternoon tea for them to have together. Honestly, just makes my heart swell that they really look after each resident that lives there.
24 October 2023
My dad has been in Lethen Park since the end of March 2023. I can honestly say I was a bit apprehensive at the start as I knew he wasn’t wanting to leave his house but after numerous falls it was a decision I had to make & thankfully I chose a home that I am very happy with! Dad went in for respite initially but once accessed there was no going home. The staff certainly look out for my dad & other residents & in light of a recent fall dad had (not at the care home ) they proved just how caring they are by being diligent & persistent with getting Dad the treatment that he needed! If it hadn’t been for them my dad would have still been waiting for a half hip operation as the hospital kept sending him back to home saying nothing was amiss. I can’t but thank them enough for their professionalism in the situation. Every member of staff seems to be happy in their job & they all work as a team from the manager down to the cleaning staff & it just makes for a very happy environment.
23 October 2023
Very happy with the service provided and the activity coordinator is very community and resident-focused. Food is good and the home is well-entertained and active. The garden project has made a huge difference to the building.
29 September 2023
Barchester Lethen Park Care Home are always attentive and caring towards my mum in memory lane, the activities girl ensures my mum is well cared for and always has lots to do. The new activity assistant is really compassionate to my mum's needs. The food is always to a high standard and also is the rooms. The staff have changed recently however I am very happy with this change and the manager is lovely. Lastly, the admin lady is just wonderful and always helps me when I call
30 August 2023
My gran moved into Lethan Park recently, but the difference since she moved in has been unbelievable and so amazing to see! It is very clear that she is well cared for by the staff and thrives on the company of the other residents and the engaging activities that are provided by the staff. The communication, compassion and care that has been shown by the whole staff has made the transition into a home much easier for the whole family. Knowing my gran is well cared for and happy is all that we could wish for - thank you.
30 August 2023
From my first dealings with Lethen Park Care Home, I was impressed. One member of staff spent an hour showing us around, and we knew by the end of the hour that we would be happy to have Lethen Park as Grandma's new home. From then on, every member of staff has gone out of their way to welcome not just Grandma but all of us. I cannot praise the staff enough for the time and care they have given. As a family, we feel that we have got the lady we loved and knew back (or almost!), and Grandma herself is more settled and happy than we ever could have hoped for.
08 August 2023
Our mum recently had a fall in the home, and an ambulance had to be called. The nurse in charge called us right away so we could be with her while waiting for the ambulance. The staff were amazing with both us and Mum. They tried to keep her as comfortable as possible while dealing with all the other residents. Mum was shown respect and dignity throughout her ordeal. The nurse in charge was due to go off shift and on holiday but chose to stay with Mum until he had confirmation that she was going to be OK. All of the staff on duty that night were amazing.
27 July 2023
The best care that anyone could wish for. They always go the extra mile. Keep up the excellent work. Activity organiser gets everyone going. Food is good, always caters for different needs. They have special nights to get the whole family involved. Great care home.
27 July 2023
Standard of care is great. Very friendly staff. He gets taken out and about, which is great for him. Always involved when he can be. Plenty of entertainment which is well organised and residents enjoy getting out in the garden to sit or help is a boost. All good.
27 July 2023
We would like to thank the staff as a family for their care and attention to our mum. They kindly got my mum ready to take her to her grandson's wedding on Saturday 9th of July. The girls were fantastic that took my mum there to join in on the celebrations.
11 July 2023
When I was told both my parents would have to move into a care home I was a bit apprehensive. I had never been inside a care home before, but my first visit to Lethen Park changed all that. My husband and I arranged a meeting with the manager who went through everything with us, explaining about life in a care home which was very helpful. We were then shown around the home by a member of staff who also let us view the rooms that were available. Two weeks later my parents moved into Lethen Park, which says it all really. Mum and Dad seem to have settled in fine, which I have to give the staff credit for. Every member of staff goes above and beyond to ensure my parents are happy and comfortable. I can now sleep at night knowing that they are safe and being well looked after. Thank you, Lethen Park.
11 July 2023
My mum has been in Lethan Park Care Home for 18 months and I can honestly say that she’s been extremely well cared for. The entrainment that is organised for them is incredible. The staff are really friendly but also very caring and patient. The food is also very good. I would thoroughly recommend it to everyone.
13 March 2023
My biggest regret was placing my Dad in Lethen Park. The initial months were okay but as more and more staff, including managers, left the situation became dire and he experienced really appalling and dangerous care at times. Some individual staff were caring towards Dad but no one was in overall charge and agency staff cover was widely used so there was no continuity in care and standards and communication were lacking. The stress of this affected Dad's well-being and he was unhappy at Lethen. Sadly new management arrived too late to make a difference to Dad's experience.
04 January 2023
My mum has been a resident for almost four years, she has a good friendship group with two other residents. My mum enjoys weekly clubs, including crafts and knitting and the nursery children. My mum's room is comfortable and I am always updated with all my mum's needs. The activities have improved this year and I am happy with my mum's weekly social interactions. There is a huge difference in staff, I have marked a five for the staff that have been here a long time, the new staff I would mark a three. I feel the rooms need a huge update and re-vamp, especially the bathroom.
22 December 2022
My partner has been at Lethen Park for less than a month and has settled in well. He has formed bonds with staff and finds being assisted easy, comfortable and he is very content. My partner enjoys spending time with another resident and has formed a nice friendship with him. My partner has had a couple of issues with settling in such as being clean-shaven every day, however, this issue has been addressed. Nurses are always on hand and approachable, especially with updates. We are promoting my partner's mobility and he is getting stronger each day.
Latest Reviews for Barchester Lethen Park Care Home
27 January 2025
My mum was in Barchester Lethen Park Care Home for just under seven years, a very long time. The care and attention she received was absolutely amazing. The carers, nurses, chefs, kitchen staff, office staff and activities coordinator were all so involved in caring for Mum, encouraging her to be involved but equally letting her be on her own if that was what she wanted but always checking she was ok. The menu is so good, if there's nothing that they like then they'll make something else but there is a great choice. Activities galore if you want to be involved and a weekly hairdresser (who is amazing) to keep them all looking beautiful. The manager's door is always open if you have any concerns. Mum unfortunately passed away at the end of December and we were looked after so well the days before she passed and we could be there anytime. I'll miss my visits as everyone is a friend. You guys are amazing!
13 January 2025
My mother is a resident at Barchester Lethen Park Care Home, Portlethen, and is extremely well looked after. The home has been refurbished in recent months and is very modern and very comfortable. Staff are dedicated and friendly.
08 January 2025
My dad's been in Lethen for about three years now. He is really well cared for and enjoys the range of activities provided. As I live in Glasgow, it helps me seeing him on social media joining in and enjoying himself.
06 January 2025
When my dad came to Lethen Park he was rather unsettled however the activities team buddied up with him and supported him daily with settling in, dad has been at Lethen Park for nearly a year and I can honestly say it is a weight off my shoulders. He is so safe and I can sleep peacefully knowing he has everything he needs. Recently the maintenance manager has helped with my dad's windows and supported his dementia. The activities girl is amazing at understanding my dad's needs and suggested a window covering which has made a huge difference to his well-being. The food is amazing and my dad loved when the chef visits him daily and has a chat with him. All the carers are incredible and they all meet his needs and more. I feel like my dad has a family at Lethen Park as well as our beloved family. The housekeeping staff are amazing and treat him with dignity and love.
08 October 2024
My sister is a resident at Barchester Lethen Park Care Home in Portlethen, she has been a resident there for over a year, she loves all the staff and her friends at the home. She loves her room and her close friends, my sister enjoys walks and all activities.
26 September 2024
Barchester Lethen Park Care Home is a fab home that goes beyond expectations looking after my father-in-law, it was their emerald anniversary today and I got in touch to see if they could do something, seeing that Mother-in-law visits on a Friday, and they organised a lovely afternoon tea for them to have together. Honestly, just makes my heart swell that they really look after each resident that lives there.
24 October 2023
My dad has been in Lethen Park since the end of March 2023. I can honestly say I was a bit apprehensive at the start as I knew he wasn’t wanting to leave his house but after numerous falls it was a decision I had to make & thankfully I chose a home that I am very happy with! Dad went in for respite initially but once accessed there was no going home. The staff certainly look out for my dad & other residents & in light of a recent fall dad had (not at the care home ) they proved just how caring they are by being diligent & persistent with getting Dad the treatment that he needed! If it hadn’t been for them my dad would have still been waiting for a half hip operation as the hospital kept sending him back to home saying nothing was amiss. I can’t but thank them enough for their professionalism in the situation. Every member of staff seems to be happy in their job & they all work as a team from the manager down to the cleaning staff & it just makes for a very happy environment.
23 October 2023
Very happy with the service provided and the activity coordinator is very community and resident-focused. Food is good and the home is well-entertained and active. The garden project has made a huge difference to the building.
29 September 2023
Barchester Lethen Park Care Home are always attentive and caring towards my mum in memory lane, the activities girl ensures my mum is well cared for and always has lots to do. The new activity assistant is really compassionate to my mum's needs. The food is always to a high standard and also is the rooms. The staff have changed recently however I am very happy with this change and the manager is lovely. Lastly, the admin lady is just wonderful and always helps me when I call
30 August 2023
My gran moved into Lethan Park recently, but the difference since she moved in has been unbelievable and so amazing to see! It is very clear that she is well cared for by the staff and thrives on the company of the other residents and the engaging activities that are provided by the staff. The communication, compassion and care that has been shown by the whole staff has made the transition into a home much easier for the whole family. Knowing my gran is well cared for and happy is all that we could wish for - thank you.
30 August 2023
From my first dealings with Lethen Park Care Home, I was impressed. One member of staff spent an hour showing us around, and we knew by the end of the hour that we would be happy to have Lethen Park as Grandma's new home. From then on, every member of staff has gone out of their way to welcome not just Grandma but all of us. I cannot praise the staff enough for the time and care they have given. As a family, we feel that we have got the lady we loved and knew back (or almost!), and Grandma herself is more settled and happy than we ever could have hoped for.
08 August 2023
Our mum recently had a fall in the home, and an ambulance had to be called. The nurse in charge called us right away so we could be with her while waiting for the ambulance. The staff were amazing with both us and Mum. They tried to keep her as comfortable as possible while dealing with all the other residents. Mum was shown respect and dignity throughout her ordeal. The nurse in charge was due to go off shift and on holiday but chose to stay with Mum until he had confirmation that she was going to be OK. All of the staff on duty that night were amazing.
27 July 2023
The best care that anyone could wish for. They always go the extra mile. Keep up the excellent work. Activity organiser gets everyone going. Food is good, always caters for different needs. They have special nights to get the whole family involved. Great care home.
27 July 2023
Standard of care is great. Very friendly staff. He gets taken out and about, which is great for him. Always involved when he can be. Plenty of entertainment which is well organised and residents enjoy getting out in the garden to sit or help is a boost. All good.
27 July 2023
We would like to thank the staff as a family for their care and attention to our mum. They kindly got my mum ready to take her to her grandson's wedding on Saturday 9th of July. The girls were fantastic that took my mum there to join in on the celebrations.
11 July 2023
When I was told both my parents would have to move into a care home I was a bit apprehensive. I had never been inside a care home before, but my first visit to Lethen Park changed all that. My husband and I arranged a meeting with the manager who went through everything with us, explaining about life in a care home which was very helpful. We were then shown around the home by a member of staff who also let us view the rooms that were available. Two weeks later my parents moved into Lethen Park, which says it all really. Mum and Dad seem to have settled in fine, which I have to give the staff credit for. Every member of staff goes above and beyond to ensure my parents are happy and comfortable. I can now sleep at night knowing that they are safe and being well looked after. Thank you, Lethen Park.
11 July 2023
My mum has been in Lethan Park Care Home for 18 months and I can honestly say that she’s been extremely well cared for. The entrainment that is organised for them is incredible. The staff are really friendly but also very caring and patient. The food is also very good. I would thoroughly recommend it to everyone.
13 March 2023
My biggest regret was placing my Dad in Lethen Park. The initial months were okay but as more and more staff, including managers, left the situation became dire and he experienced really appalling and dangerous care at times. Some individual staff were caring towards Dad but no one was in overall charge and agency staff cover was widely used so there was no continuity in care and standards and communication were lacking. The stress of this affected Dad's well-being and he was unhappy at Lethen. Sadly new management arrived too late to make a difference to Dad's experience.
04 January 2023
My mum has been a resident for almost four years, she has a good friendship group with two other residents. My mum enjoys weekly clubs, including crafts and knitting and the nursery children. My mum's room is comfortable and I am always updated with all my mum's needs. The activities have improved this year and I am happy with my mum's weekly social interactions. There is a huge difference in staff, I have marked a five for the staff that have been here a long time, the new staff I would mark a three. I feel the rooms need a huge update and re-vamp, especially the bathroom.
22 December 2022
My partner has been at Lethen Park for less than a month and has settled in well. He has formed bonds with staff and finds being assisted easy, comfortable and he is very content. My partner enjoys spending time with another resident and has formed a nice friendship with him. My partner has had a couple of issues with settling in such as being clean-shaven every day, however, this issue has been addressed. Nurses are always on hand and approachable, especially with updates. We are promoting my partner's mobility and he is getting stronger each day.