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Melville Dykes Road, Lasswade, EH18 1AH
View Full Details of Pittendreich Care CentreLatest Reviews for Pittendreich Care Centre
23 January 2025
Overall, the care, support and communication from management and throughout all staff members is of the highest standard. It is very apparent that the care of residents is person-focused. It appears that at all times nothing is too much trouble for staff to assist with. All staff are to be highly commended for their care of the residents.
11 September 2023
All ratings are between good and excellent except rooms and cleanliness which are in my opinion excellent food which in my opinion only achieves good.
27 July 2023
I am very happy with the care my mother-in-law receives at Pittendreich, and generally, the staff are attentive, cheerful and willing to go the extra mile to make life in the care home as comfortable as possible. Any concerns that I/we have raised have been listened to and actioned to our satisfaction. Great friendships have been made between my mother-in-law, carers and other residents. In fact, the staff encourage socialisation among residents, which has resulted in close bonds between some and this, as well as providing some activity sessions, helps to improve the well-being of the residents. Management, catering, cleaning, laundry staff and carers work well together to provide a homely atmosphere in beautiful surroundings.
20 July 2023
The girls who look after my mum are brilliant. They take time to make sure she is OK. I've been in a few times and I am always made welcome and my mum is always dressed nicely and looks clean and happy.
19 July 2023
I have been very impressed and thankful for the care given to my wife. The staff go above and beyond to help all the residents and treat them as if they were a member of their own family. Food is excellent and there are plenty of activities to keep the residents busy and also beautiful gardens and grounds for everyone to sit. I miss my wife so much but can take comfort in knowing she is being well cared for.
19 July 2022
The care staff are lovely with the residents. Their needs are met in a very caring manner. They enjoy the activities. The grounds are beautiful and the residents enjoy spending time in the gardens. The Home Manager is very knowledgeable and understands the residents and their conditions very well.
29 June 2021
I find the care home and staff very satisfactory and pleasant.
17 June 2021
The staff here are excellent, very caring and helpful. There's lots of activities to keep the residents entertained and get everyone involved. All the staff care about the residents and will always ensure they are ok and support them if they are a bit down. An excellent care home.
17 June 2021
Lovely place, carers are excellent. Dad well looked after.
03 January 2020
Located in a tranquil, landscaped setting with beautiful views, Pittendreich provides a welcoming, homely, secure and peaceful environment. The staff are cheerful, caring and attentive whilst encouraging residents to remain as independent as possible. Thanks to the excellent food, mum has flourished. Her room has been freshly decorated with a TV. She likes the smaller TV room, has made friends and enjoys activities and outings. There is also the option of the lift for days that she feels tried.
31 May 2019
Fantastic place for my dad. Staff so caring and helpful in everything. Fantastic surroundings and a happy place to be. Staff deserve a big thank you for everything they do.
07 February 2019
The new manager, since they started at Pittendreich Care Centre, has made a difference already with the improvements to the home. Mum's carpet looks smashing. I have found all the care staff helpful and will do anything that is asked. My mother is very happy and I know she will only get better.
07 February 2019
An old building with lots of steps. Although there is disabled access it is not ideal. They really need more space for relatives to sit inside and out. There are beautiful grounds which could be utilised more. Care is very dependent on which staff are on. There are some excellent staff, some are not so good. The atmosphere is much better with the new manager and much cleaner. My mum is well cared for but is able to tell us if she is unhappy. Other residents are not so fortunate.
07 February 2019
Staff are very friendly. I feel I can go to them if I have any problems. My mum is well looked after, kept clean and her clothes are changed every day. She is fed well and is always getting drinks and snacks between meals. The care home is kept really clean and I would recommend the care home to anyone. They have activities and they have someone coming in every month for entertainment.
07 February 2019
Staff and management are excellent. Nothing is too much for them. My father is looked after well and his dignity is maintained. Highly recommended home.
28 January 2019
The staff are approachable to everyone. Nothing is a problem I don’t feel like a bother. Meals are lovely with choice, they always accommodate my father-in-law as he is fussy they take time and ask him what food he would like to eat. As a family member, we can go and make a cuppa etc. I feel so at home with them all and feel like they are all family and feel they are there for us when feeling tearful I can’t thank them enough.
Latest Reviews for Pittendreich Care Centre
23 January 2025
Overall, the care, support and communication from management and throughout all staff members is of the highest standard. It is very apparent that the care of residents is person-focused. It appears that at all times nothing is too much trouble for staff to assist with. All staff are to be highly commended for their care of the residents.
11 September 2023
All ratings are between good and excellent except rooms and cleanliness which are in my opinion excellent food which in my opinion only achieves good.
27 July 2023
I am very happy with the care my mother-in-law receives at Pittendreich, and generally, the staff are attentive, cheerful and willing to go the extra mile to make life in the care home as comfortable as possible. Any concerns that I/we have raised have been listened to and actioned to our satisfaction. Great friendships have been made between my mother-in-law, carers and other residents. In fact, the staff encourage socialisation among residents, which has resulted in close bonds between some and this, as well as providing some activity sessions, helps to improve the well-being of the residents. Management, catering, cleaning, laundry staff and carers work well together to provide a homely atmosphere in beautiful surroundings.
20 July 2023
The girls who look after my mum are brilliant. They take time to make sure she is OK. I've been in a few times and I am always made welcome and my mum is always dressed nicely and looks clean and happy.
19 July 2023
I have been very impressed and thankful for the care given to my wife. The staff go above and beyond to help all the residents and treat them as if they were a member of their own family. Food is excellent and there are plenty of activities to keep the residents busy and also beautiful gardens and grounds for everyone to sit. I miss my wife so much but can take comfort in knowing she is being well cared for.
19 July 2022
The care staff are lovely with the residents. Their needs are met in a very caring manner. They enjoy the activities. The grounds are beautiful and the residents enjoy spending time in the gardens. The Home Manager is very knowledgeable and understands the residents and their conditions very well.
29 June 2021
I find the care home and staff very satisfactory and pleasant.
17 June 2021
The staff here are excellent, very caring and helpful. There's lots of activities to keep the residents entertained and get everyone involved. All the staff care about the residents and will always ensure they are ok and support them if they are a bit down. An excellent care home.
17 June 2021
Lovely place, carers are excellent. Dad well looked after.
03 January 2020
Located in a tranquil, landscaped setting with beautiful views, Pittendreich provides a welcoming, homely, secure and peaceful environment. The staff are cheerful, caring and attentive whilst encouraging residents to remain as independent as possible. Thanks to the excellent food, mum has flourished. Her room has been freshly decorated with a TV. She likes the smaller TV room, has made friends and enjoys activities and outings. There is also the option of the lift for days that she feels tried.
31 May 2019
Fantastic place for my dad. Staff so caring and helpful in everything. Fantastic surroundings and a happy place to be. Staff deserve a big thank you for everything they do.
07 February 2019
The new manager, since they started at Pittendreich Care Centre, has made a difference already with the improvements to the home. Mum's carpet looks smashing. I have found all the care staff helpful and will do anything that is asked. My mother is very happy and I know she will only get better.
07 February 2019
An old building with lots of steps. Although there is disabled access it is not ideal. They really need more space for relatives to sit inside and out. There are beautiful grounds which could be utilised more. Care is very dependent on which staff are on. There are some excellent staff, some are not so good. The atmosphere is much better with the new manager and much cleaner. My mum is well cared for but is able to tell us if she is unhappy. Other residents are not so fortunate.
07 February 2019
Staff are very friendly. I feel I can go to them if I have any problems. My mum is well looked after, kept clean and her clothes are changed every day. She is fed well and is always getting drinks and snacks between meals. The care home is kept really clean and I would recommend the care home to anyone. They have activities and they have someone coming in every month for entertainment.
07 February 2019
Staff and management are excellent. Nothing is too much for them. My father is looked after well and his dignity is maintained. Highly recommended home.
28 January 2019
The staff are approachable to everyone. Nothing is a problem I don’t feel like a bother. Meals are lovely with choice, they always accommodate my father-in-law as he is fussy they take time and ask him what food he would like to eat. As a family member, we can go and make a cuppa etc. I feel so at home with them all and feel like they are all family and feel they are there for us when feeling tearful I can’t thank them enough.