Submit a Review for Redmill Care Home
Lady Court, East Whitburn, Bathgate, EH47 0PN
View Full Details of Redmill Care HomeLatest Reviews for Redmill Care Home
07 March 2025
My mum has been here for about 1 week. The room was set up for her arrival. Spotlessly clean. Staff have gone over and above to help inform us of anything needed for mum. All staff are very helpful and attentive to all residents. First impressions are excellent.
22 January 2025
In the time my Mum has been in Redmill the staff have been very helpful. I feel my mum's care has been improved i.e. always looks clean. We appreciate it has good communication from staff.
17 January 2025
Redmill provided excellent care for Dad in the last 7 months of his life. He had Alzheimer's and other disabilities. The staff were all incredibly kind, caring, and respectful and I knew he was safe and being cared for at all times. The staff were also incredibly supportive of me. The nursing staff were experienced and kind and knew exactly when to escalate to outside medical care. I couldn't be happier with my Dad's care. Thank you.
16 January 2025
My Mum recently became a resident here and she's settled in really well and that's due to the staff and how they made her feel included and welcome. She is really enjoying living here and that makes me feel reassured.
16 January 2025
Redmill is a very welcoming place. The staff are very friendly and kind.
16 December 2024
Every member of staff is extremely helpful, welcoming and super friendly. So considerate and caring to residents. My mother has settled in brilliantly and I can leave her knowing she is being very well cared for. Thanks to the superb management and all the staff.
12 December 2024
Redmill Care Home has looked after my partner for around two years now, and if there were any health issues with her they always phoned me to let me know and what actions were taken. I have always found the staff very helpful. The staff nurses keep me informed on what medications or injections my partner is to receive, and get phone calls asking my permission for her to continue getting the covid jab. So far I have no complaints about the care and home.
10 December 2024
I'm so pleased with the recent improvements at Redmill Care Home. The new management has made a real difference and the overall improvement in standards are remarkable. The staff are attentive, and compassionate and truly seem to care about the residents. There is a more homely atmosphere now. My mum has noticeably become more content and positive again. Her personal care has been very good over the last few months. This means a lot to our family thank you so much and also to the senior manager.
03 December 2024
Since Mum has come into the care home she has been so settled and happy. Mum has dementia and can get confused easily. The staff are really good with all the residents especially those with dementia. It is a lovely environment and I'm glad my Mum is being cared for in a way the family no longer could
01 November 2024
I feel sometimes there is an odour in the corridors, I feel this is very unpleasant. Hopefully with the new chef, the standard of food will be raised, as I've heard from some residents that the food is of a poor standard. From what I've seen, all staff now seem very helpful, polite and accommodating. Overall opinion 7/10.
30 October 2024
Think the staff are really friendly, helpful and do a good job. Over the last few months noticed a big difference, including overall cleanliness. If one thing - would like my Mum in her chair more.
29 October 2024
The staff at Redmill take good care of my dad. They know him well, his likes and his personality. The care home is very clean and comfortable and the garden is great for when we want to go for a wee walk. Staff always respond to any queries we have and take time to explain or discuss anything with us.
29 October 2024
My mum has been a resident here since July 2023. I have noticed over the past 3 months a marked improvement due to change in management. Good to see more permanent day/night staff and not so many agency staff. Staff are extremely friendly and polite and all this combined gives me great peace of mind that my mum is being well cared for.
29 October 2024
The care my dad receives is excellent. Staff are always warm and friendly and nothing is too much of a hassle for them. I always go home knowing my dad is in safe hands. Keep up the good work.
29 October 2024
My mum has been looked after really well since moving full-time into the home in October 2023. The staff look after her well and treat her with respect. They do a really good job in sometimes trying circumstances. I feel Mum is happy and settled here.
29 October 2024
Thanks for keeping him safe and looked after well now.
29 October 2024
My father-in-law is settled and happy which is all down to the staff's care and support. I always feel welcome when I visit and always see familiar friendly staff which makes it feel like a family. All the staff go the extra mile with my father-in-law's choices of food as he is very particular. Thank you!
21 October 2024
I feel Redmill has drastically improved in the last 6 months, my Mum is taken care of so well and the staff now are second to none. I have peace of mind now when I leave her, I feel confident she is looked after and I can sleep better at night.
20 September 2024
When I realised my husband needed 24-hour care the first thing I said to the social worker was no way would he ever go into Redmill Care Home. When I was told there was a room available I went for a look around and was pleasantly surprised at how good the home looked, no smell when you entered the reception area and rooms and all other areas were nice and clean. I would now recommend Redmill to everyone, the staff from management to carers, cleaners and activities are excellent. My husband has settled in well and we are happy with the care he is receiving.
16 September 2024
My dad has been a resident at Redmill for around 8 weeks now; he has settled in well, and the care he receives from the staff is fantastic. Myself and my family are so happy that we chose Redmill for my dad's care. The staff are all very approachable, and we receive regular updates on my dad's well-being almost daily. We couldn't be happier, and I just want to say a special thank you to all staff, nurses cleaners etc, for all they do. Everyone associated with Redmill does a sterling job, and you should all be proud of yourselves. It's been tough for us all as a family, but the care my dad receives makes it all that little bit easier. Thank you so much.
Latest Reviews for Redmill Care Home
07 March 2025
My mum has been here for about 1 week. The room was set up for her arrival. Spotlessly clean. Staff have gone over and above to help inform us of anything needed for mum. All staff are very helpful and attentive to all residents. First impressions are excellent.
22 January 2025
In the time my Mum has been in Redmill the staff have been very helpful. I feel my mum's care has been improved i.e. always looks clean. We appreciate it has good communication from staff.
17 January 2025
Redmill provided excellent care for Dad in the last 7 months of his life. He had Alzheimer's and other disabilities. The staff were all incredibly kind, caring, and respectful and I knew he was safe and being cared for at all times. The staff were also incredibly supportive of me. The nursing staff were experienced and kind and knew exactly when to escalate to outside medical care. I couldn't be happier with my Dad's care. Thank you.
16 January 2025
My Mum recently became a resident here and she's settled in really well and that's due to the staff and how they made her feel included and welcome. She is really enjoying living here and that makes me feel reassured.
16 January 2025
Redmill is a very welcoming place. The staff are very friendly and kind.
16 December 2024
Every member of staff is extremely helpful, welcoming and super friendly. So considerate and caring to residents. My mother has settled in brilliantly and I can leave her knowing she is being very well cared for. Thanks to the superb management and all the staff.
12 December 2024
Redmill Care Home has looked after my partner for around two years now, and if there were any health issues with her they always phoned me to let me know and what actions were taken. I have always found the staff very helpful. The staff nurses keep me informed on what medications or injections my partner is to receive, and get phone calls asking my permission for her to continue getting the covid jab. So far I have no complaints about the care and home.
10 December 2024
I'm so pleased with the recent improvements at Redmill Care Home. The new management has made a real difference and the overall improvement in standards are remarkable. The staff are attentive, and compassionate and truly seem to care about the residents. There is a more homely atmosphere now. My mum has noticeably become more content and positive again. Her personal care has been very good over the last few months. This means a lot to our family thank you so much and also to the senior manager.
03 December 2024
Since Mum has come into the care home she has been so settled and happy. Mum has dementia and can get confused easily. The staff are really good with all the residents especially those with dementia. It is a lovely environment and I'm glad my Mum is being cared for in a way the family no longer could
01 November 2024
I feel sometimes there is an odour in the corridors, I feel this is very unpleasant. Hopefully with the new chef, the standard of food will be raised, as I've heard from some residents that the food is of a poor standard. From what I've seen, all staff now seem very helpful, polite and accommodating. Overall opinion 7/10.
30 October 2024
Think the staff are really friendly, helpful and do a good job. Over the last few months noticed a big difference, including overall cleanliness. If one thing - would like my Mum in her chair more.
29 October 2024
The staff at Redmill take good care of my dad. They know him well, his likes and his personality. The care home is very clean and comfortable and the garden is great for when we want to go for a wee walk. Staff always respond to any queries we have and take time to explain or discuss anything with us.
29 October 2024
My mum has been a resident here since July 2023. I have noticed over the past 3 months a marked improvement due to change in management. Good to see more permanent day/night staff and not so many agency staff. Staff are extremely friendly and polite and all this combined gives me great peace of mind that my mum is being well cared for.
29 October 2024
The care my dad receives is excellent. Staff are always warm and friendly and nothing is too much of a hassle for them. I always go home knowing my dad is in safe hands. Keep up the good work.
29 October 2024
My mum has been looked after really well since moving full-time into the home in October 2023. The staff look after her well and treat her with respect. They do a really good job in sometimes trying circumstances. I feel Mum is happy and settled here.
29 October 2024
Thanks for keeping him safe and looked after well now.
29 October 2024
My father-in-law is settled and happy which is all down to the staff's care and support. I always feel welcome when I visit and always see familiar friendly staff which makes it feel like a family. All the staff go the extra mile with my father-in-law's choices of food as he is very particular. Thank you!
21 October 2024
I feel Redmill has drastically improved in the last 6 months, my Mum is taken care of so well and the staff now are second to none. I have peace of mind now when I leave her, I feel confident she is looked after and I can sleep better at night.
20 September 2024
When I realised my husband needed 24-hour care the first thing I said to the social worker was no way would he ever go into Redmill Care Home. When I was told there was a room available I went for a look around and was pleasantly surprised at how good the home looked, no smell when you entered the reception area and rooms and all other areas were nice and clean. I would now recommend Redmill to everyone, the staff from management to carers, cleaners and activities are excellent. My husband has settled in well and we are happy with the care he is receiving.
16 September 2024
My dad has been a resident at Redmill for around 8 weeks now; he has settled in well, and the care he receives from the staff is fantastic. Myself and my family are so happy that we chose Redmill for my dad's care. The staff are all very approachable, and we receive regular updates on my dad's well-being almost daily. We couldn't be happier, and I just want to say a special thank you to all staff, nurses cleaners etc, for all they do. Everyone associated with Redmill does a sterling job, and you should all be proud of yourselves. It's been tough for us all as a family, but the care my dad receives makes it all that little bit easier. Thank you so much.