Submit a Review for Ailsa Craig Care Home
101 Brand Street, Cessnock, Glasgow, G51 1DJ
View Full Details of Ailsa Craig Care HomeLatest Reviews for Ailsa Craig Care Home
19 March 2025
Absolute disgrace my mother was put in for intermediate care after leaving hospital. we were told so many contradictory things regarding her health. Her leg became swollen we were told she was put on anti biotics. She fell out of bed the doc was called and said her injuries were superficial. She could walk with a zimmer but then became immobile. Told her blood sugars were at 6 she was bluelighted from there today in the ambulance. Se were told by the paramedics that they are called out on a regular basis also her blood sugars are at 42 she has type2 diabetes I alerted the staff to how bad she looked on Tuesday and how ill she felt the same inept doctor came out and gave her antibiotics seemingly its a chest infection. Anytime we asked about her personal care which has rapidly went downhill we were told she refused it and it would amount to abuse if forced, hadnt been washed in weeks but all of a sudden when she became ill She was showered. I wouldn't put an animal in here STAY CLEAR
03 March 2025
My papa lived at Alisa Craig Care Home for nearly 6 years. The care he was given was second to none. The love and compassion he and we as a family were given will never be forgotten. The staff in all departments are supportive and friendly and make you feel welcome within the home. We cannot thank Millport House enough; they made us feel at ease with our Papa living within the care home. He loved the staff, and they loved him, and that's all we could ask for. They had his best interest at heart, and no words can be given to show how grateful we really are. They are all amazing at what they do and would recommend the home to everyone. Thanks again for everything, yous will never be forgotten.
27 February 2025
The care my elderly aunt is receiving at Ailsa Craig is very good. There are many activities organised including exercises to maintain her strength. The staff are always friendly and attentive. The event's organiser is brilliant with a variety of fun activities. In addition, the qualified nurse always updates me on my aunt's medical care. The team as a whole really seem to care about the residents well being. The room has a nice outlook and is of good size but would benefit from some redecoration.
13 February 2025
I cannot recommend Ailsa Craig Care Home enough. My mum stayed there from November 2024 to 09/01/2025 when she sadly passed away. All the staff from the deputy manager to the care staff to the domestics were a credit in carrying out their duties. I had no qualms about leaving my mum in their care - the atmosphere was always kind and caring but always professional. The other residents were always settled and happy, a good sign. Other relatives told me the same thing. As a retired nurse of 43 years gave me insight into numerous care homes and this one comes out amongst the top, my mum did admit if she had known about the home she would have moved in earlier!
10 October 2024
The carers are excellent. Kind and gentle. Food is excellent and it makes a difference that it is freshly cooked. Husband's room is clean and orderly. Grounds are nice and tidy with pleasant areas for sitting out weather permitting. Nursing staff are pleasant and accessible.
10 October 2024
We are very happy with the care my Mum receives in Ailsa Craig, she is happy and safe here, the staff are lovely and really care about my mum's wellbeing. There are always activities going on and Mum is never forced to take part, so she goes when she feels like it, which suits her. It is not an easy job that the staff do and as a family, we appreciate the care given to Mum by all care staff and everyone who works here.
09 October 2024
My mum has been a resident of Ailsa Craig for about 2 months now and the difference in her physical and mental health is quite extraordinary. Moving her to Glasgow from Largs, after 4 months of rehab post a broken arm, was incredibly stressful and I can't believe how lucky I was to find Ailsa Craig and be guided through the process by the wonderful management team. The home is set in beautiful, quiet gardens and the rooms and communal areas are really lovely - bright, clean and fresh. But it's the staff that make this place so special - from the supervisors to the nurses, carers and assistants, everyone is exceptional and brilliant at their job. The atmosphere is upbeat and vibrant and I'm always blown away by the welcome. Whoever's been working with Mum that day is always keen to update me on how she's doing and the level of heartfelt care is absolutely superb. My mum is settled and happy and I would recommend Ailsa Craig wholeheartedly and give it way more than 5 stars if I could!
08 October 2024
I have been highly impressed by the care my mum has received since arriving at Ailsa Craig last year. The staff were very quick to assess her needs and everything was put in place. They also phone me to update me on my mum and are always available to discuss her well-being. The staff are always welcoming when I visit. When my mum was ill last week, the staff were very quick to assess her and call a doctor, who arrived promptly. I really like the notice board in the corridor which shows activities and visits to the care home, eg reindeer at Christmas, therapeutic visits and ongoing activities. All staff know who my mum is and can tell me something about her. They treat her with dignity and respect. She is always pleased to see them.
08 October 2024
I'm always relieved that my mum is well taken care of, nothing is too much trouble for management or staff. My family and myself are always made to feel welcome, never feel in the way. I always feel very confident about her care.
08 October 2024
I have found all staff welcoming and professional when dealing with any questions or queries I may have. The care they give my mum is in line with health and social care standards, they are kind and thoughtful in their care for her. She loves going out on the activities when they are offered. (Could do with more of these)
08 October 2024
My brother-in-law is very happy at Ailsa Craig. It is a lovely building with a homely atmosphere. Every time I visit the staff are always cheerful, efficient, courteous and very helpful. The activities are great at the care home, but much more important is the care given and the resources available to assist in that care which really is excellent for these more important aspects. I am very happy with the care he is receiving.
08 October 2024
My Mum has now been at Ailsa Craig for 18 months. Initially, I was concerned at her being put in a home so far from home but all my concerns have disappeared. All the staff I have come in contact with have been fantastic and have looked after my mum really well. There are lots of activities for the residents, for example on a recent visit they had in a superb singer who was singing some old songs to the residents. My mum loved this. The food is plentiful, varied and of a good quality. All the staff seem happy in their work. I would thoroughly recommend Ailsa Craig to anyone.
08 October 2024
My neighbour has been taken into Ailsa Craig Care Home and has settled in great. It is a beautiful home and the staff and management are fantastic and very friendly. I would recommend this home to friends and family.
29 August 2024
I am so happy Ailsa Craig accepted my wife into their care. All management and staff are fantastic as are the facilities and lovely gardens. The home is very well run and kept spotless. Plenty of activities which my wife really enjoys. All in all it's a lovely care home. Highly recommend it.
12 August 2024
My Mum has been at Ailsa Craig for 16 months now and my family and I are completely delighted with her care. Ailsa Craig presents the complete package from stimulating activities to excellent housekeeping. The nursing care is of a very high standard and I have full confidence that my Mum's needs are not only being met but exceeded. My Mum is very happy and the staff could not be friendlier or more helpful. In conclusion, my siblings and I are delighted with Mum's care and I would be happy to recommend Ailsa Craig to anyone. Our sincere thanks to all who make this possible.
30 July 2024
I would not recommend that you put your loved one in this so called Care Home. Not fit for purpose. From the day our Mum became a resident till she passed away, our family had issues with all aspects of her care.
24 April 2024
I'm very happy with the care and service provided, the rooms are very nice and clean, and the activities offered are particularly good and varied. Overall I am very happy with Mum being here, in fact I would be happy to recommend this home to friends and relatives.
15 April 2024
All my feelings of doubt about care homes have been more than satisfied. My dad spent his last few months under the care of those who really know how to care. The nurses, manager and staff were all so friendly and helpful to my dad and me. So much appreciate all the staff and thanks for helping restore my faith in care homes (and my sanity). I couldn't have done it without you. Can I pre-book a room for me?
19 March 2024
The smell in the new TV room is very bad. There needs to be more ventilation flowing through the new part of the building. Staff turnover seems to be high, new faces all the time. No time for the staff to build relationships with the residents.
16 February 2024
The staff are very kind and engaged, you get the feeling they are really paying attention to everyone and know them well. There's affection and it feels like a warm and welcoming place. I've seen staff deal with very challenging situations in a kind and decisive way which is a very reassuring thing to see. It can obviously be a very challenging job. Well done to the team. Feel better knowing my grandma is here at a challenging time in her life.
Latest Reviews for Ailsa Craig Care Home
19 March 2025
Absolute disgrace my mother was put in for intermediate care after leaving hospital. we were told so many contradictory things regarding her health. Her leg became swollen we were told she was put on anti biotics. She fell out of bed the doc was called and said her injuries were superficial. She could walk with a zimmer but then became immobile. Told her blood sugars were at 6 she was bluelighted from there today in the ambulance. Se were told by the paramedics that they are called out on a regular basis also her blood sugars are at 42 she has type2 diabetes I alerted the staff to how bad she looked on Tuesday and how ill she felt the same inept doctor came out and gave her antibiotics seemingly its a chest infection. Anytime we asked about her personal care which has rapidly went downhill we were told she refused it and it would amount to abuse if forced, hadnt been washed in weeks but all of a sudden when she became ill She was showered. I wouldn't put an animal in here STAY CLEAR
03 March 2025
My papa lived at Alisa Craig Care Home for nearly 6 years. The care he was given was second to none. The love and compassion he and we as a family were given will never be forgotten. The staff in all departments are supportive and friendly and make you feel welcome within the home. We cannot thank Millport House enough; they made us feel at ease with our Papa living within the care home. He loved the staff, and they loved him, and that's all we could ask for. They had his best interest at heart, and no words can be given to show how grateful we really are. They are all amazing at what they do and would recommend the home to everyone. Thanks again for everything, yous will never be forgotten.
27 February 2025
The care my elderly aunt is receiving at Ailsa Craig is very good. There are many activities organised including exercises to maintain her strength. The staff are always friendly and attentive. The event's organiser is brilliant with a variety of fun activities. In addition, the qualified nurse always updates me on my aunt's medical care. The team as a whole really seem to care about the residents well being. The room has a nice outlook and is of good size but would benefit from some redecoration.
13 February 2025
I cannot recommend Ailsa Craig Care Home enough. My mum stayed there from November 2024 to 09/01/2025 when she sadly passed away. All the staff from the deputy manager to the care staff to the domestics were a credit in carrying out their duties. I had no qualms about leaving my mum in their care - the atmosphere was always kind and caring but always professional. The other residents were always settled and happy, a good sign. Other relatives told me the same thing. As a retired nurse of 43 years gave me insight into numerous care homes and this one comes out amongst the top, my mum did admit if she had known about the home she would have moved in earlier!
10 October 2024
The carers are excellent. Kind and gentle. Food is excellent and it makes a difference that it is freshly cooked. Husband's room is clean and orderly. Grounds are nice and tidy with pleasant areas for sitting out weather permitting. Nursing staff are pleasant and accessible.
10 October 2024
We are very happy with the care my Mum receives in Ailsa Craig, she is happy and safe here, the staff are lovely and really care about my mum's wellbeing. There are always activities going on and Mum is never forced to take part, so she goes when she feels like it, which suits her. It is not an easy job that the staff do and as a family, we appreciate the care given to Mum by all care staff and everyone who works here.
09 October 2024
My mum has been a resident of Ailsa Craig for about 2 months now and the difference in her physical and mental health is quite extraordinary. Moving her to Glasgow from Largs, after 4 months of rehab post a broken arm, was incredibly stressful and I can't believe how lucky I was to find Ailsa Craig and be guided through the process by the wonderful management team. The home is set in beautiful, quiet gardens and the rooms and communal areas are really lovely - bright, clean and fresh. But it's the staff that make this place so special - from the supervisors to the nurses, carers and assistants, everyone is exceptional and brilliant at their job. The atmosphere is upbeat and vibrant and I'm always blown away by the welcome. Whoever's been working with Mum that day is always keen to update me on how she's doing and the level of heartfelt care is absolutely superb. My mum is settled and happy and I would recommend Ailsa Craig wholeheartedly and give it way more than 5 stars if I could!
08 October 2024
I have been highly impressed by the care my mum has received since arriving at Ailsa Craig last year. The staff were very quick to assess her needs and everything was put in place. They also phone me to update me on my mum and are always available to discuss her well-being. The staff are always welcoming when I visit. When my mum was ill last week, the staff were very quick to assess her and call a doctor, who arrived promptly. I really like the notice board in the corridor which shows activities and visits to the care home, eg reindeer at Christmas, therapeutic visits and ongoing activities. All staff know who my mum is and can tell me something about her. They treat her with dignity and respect. She is always pleased to see them.
08 October 2024
I'm always relieved that my mum is well taken care of, nothing is too much trouble for management or staff. My family and myself are always made to feel welcome, never feel in the way. I always feel very confident about her care.
08 October 2024
I have found all staff welcoming and professional when dealing with any questions or queries I may have. The care they give my mum is in line with health and social care standards, they are kind and thoughtful in their care for her. She loves going out on the activities when they are offered. (Could do with more of these)
08 October 2024
My brother-in-law is very happy at Ailsa Craig. It is a lovely building with a homely atmosphere. Every time I visit the staff are always cheerful, efficient, courteous and very helpful. The activities are great at the care home, but much more important is the care given and the resources available to assist in that care which really is excellent for these more important aspects. I am very happy with the care he is receiving.
08 October 2024
My Mum has now been at Ailsa Craig for 18 months. Initially, I was concerned at her being put in a home so far from home but all my concerns have disappeared. All the staff I have come in contact with have been fantastic and have looked after my mum really well. There are lots of activities for the residents, for example on a recent visit they had in a superb singer who was singing some old songs to the residents. My mum loved this. The food is plentiful, varied and of a good quality. All the staff seem happy in their work. I would thoroughly recommend Ailsa Craig to anyone.
08 October 2024
My neighbour has been taken into Ailsa Craig Care Home and has settled in great. It is a beautiful home and the staff and management are fantastic and very friendly. I would recommend this home to friends and family.
29 August 2024
I am so happy Ailsa Craig accepted my wife into their care. All management and staff are fantastic as are the facilities and lovely gardens. The home is very well run and kept spotless. Plenty of activities which my wife really enjoys. All in all it's a lovely care home. Highly recommend it.
12 August 2024
My Mum has been at Ailsa Craig for 16 months now and my family and I are completely delighted with her care. Ailsa Craig presents the complete package from stimulating activities to excellent housekeeping. The nursing care is of a very high standard and I have full confidence that my Mum's needs are not only being met but exceeded. My Mum is very happy and the staff could not be friendlier or more helpful. In conclusion, my siblings and I are delighted with Mum's care and I would be happy to recommend Ailsa Craig to anyone. Our sincere thanks to all who make this possible.
30 July 2024
I would not recommend that you put your loved one in this so called Care Home. Not fit for purpose. From the day our Mum became a resident till she passed away, our family had issues with all aspects of her care.
24 April 2024
I'm very happy with the care and service provided, the rooms are very nice and clean, and the activities offered are particularly good and varied. Overall I am very happy with Mum being here, in fact I would be happy to recommend this home to friends and relatives.
15 April 2024
All my feelings of doubt about care homes have been more than satisfied. My dad spent his last few months under the care of those who really know how to care. The nurses, manager and staff were all so friendly and helpful to my dad and me. So much appreciate all the staff and thanks for helping restore my faith in care homes (and my sanity). I couldn't have done it without you. Can I pre-book a room for me?
19 March 2024
The smell in the new TV room is very bad. There needs to be more ventilation flowing through the new part of the building. Staff turnover seems to be high, new faces all the time. No time for the staff to build relationships with the residents.
16 February 2024
The staff are very kind and engaged, you get the feeling they are really paying attention to everyone and know them well. There's affection and it feels like a warm and welcoming place. I've seen staff deal with very challenging situations in a kind and decisive way which is a very reassuring thing to see. It can obviously be a very challenging job. Well done to the team. Feel better knowing my grandma is here at a challenging time in her life.