Submit a Review for Silverburn Care Home
3 Netherplace Road, Pollok, Glasgow, G53 5AG
View Full Details of Silverburn Care HomeLatest Reviews for Silverburn Care Home
23 September 2021
My husband has been in this care home for approximately two and a half years. I am pleased with the care he receives, and the staff and management are very helpful.
29 September 2020
We recently lost our beloved mother, who passed away peacefully in Silverburn Care Home where she had been so well cared for since May 2019. We would not hesitate to highly recommend Silverburn to anyone who is looking for a quality care home for their loved one. The level of care and kindness shown by everyone in the nursing staff is first class. They took the time to get to know our mother well and were able to respond swiftly to her needs but also showed great warmth throughout. We would like to thank everyone in the Silverburn team, the management, the activities/events team who strived to ensure the residents were entertained and stimulated, all the nursing staff, specifically the Murdoch unit staff where our mum was cared for so well. Every single one not only enhanced our mother’s life, but also the lives of the whole family who could all rest easy knowing mum was so safe and well cared for. We take great comfort from that and we will all be forever grateful.
14 September 2020
My mum was a resident in the Murdoch Unit {advanced dementia} at Silverburn Care Home for just over a year. Every member of staff, from the housekeepers to the management team are such a genuine group of caring people, always happy to help, nothing a problem. The activity coordinators do a wonderful job keeping all the residents entertained, more so since the lockdown has been in place, video calling family instead. Silverburn has its own private mini-bus, which they use to take residents out and about, although, at present due to COVID it is also canceled. The care home has a wonderful online plan of care named 'relatives gateway' where I could log on and access all of the caregiving to Mum plus social activities and photographs. I cannot put into words how loving and professional all staff were, contributing to the superb care Mum received this past 14 months. I just wish Mum could have experienced a few more wonderful years living here, but unfortunately, this wasn't meant to be. Thank you.
15 June 2019
Very pleased with the care for my Dad is getting. The food he is given is really good, he is eating very well now. Staff very caring and any issues are dealt with, good communication also. Provides good entertainment also.
10 June 2019
The care, compassion, kindness and professionalism shown to my Mum since she arrived at Silverburn has been absolutely wonderful. My Mum is like a new lady since she arrived here.The staff cannot do enough for her and Mum has thrived here and settled in great.
26 September 2018
I was nervous when I first came in but I was soon put at ease by the friendly management and staff. I was soon made welcome by staff and residents alike. Nothing is too much trouble for the staff, they will sit and talk to you for as long as it takes. The atmosphere is very warm and caring, as I was made very welcome. I feel as if I have known the staff for years, they are so supportive and they listen to what you have to say.
31 July 2017
I must commend this Care Home and each member of staff that we have come into contact with. The staff are always polite and courteous and go out of their way to come and chat both with the service users and their visiting family. Standard of care for the service user is exceptional - even on the most trying of days. A big thank you to all.
19 June 2017
Have visited my friend ever since he became a resident 3-4 years ago and have always found the staff first class. His bedroom is first class. Staff are wonderful, always there to take care of the many folks.
10 May 2017
My mum is a resident in the specialist unit. I'm more than happy with the treatment and care that my mum receives. My only concern is that sometimes the staff are put under tremendous stress as being the specialist unit some of the residents are very very demanding. I know the home always have the correct level of staffing but sometimes they could really do with more support. We have to remember this unit receives patients that everyone else is struggling with.
Latest Reviews for Silverburn Care Home
23 September 2021
My husband has been in this care home for approximately two and a half years. I am pleased with the care he receives, and the staff and management are very helpful.
29 September 2020
We recently lost our beloved mother, who passed away peacefully in Silverburn Care Home where she had been so well cared for since May 2019. We would not hesitate to highly recommend Silverburn to anyone who is looking for a quality care home for their loved one. The level of care and kindness shown by everyone in the nursing staff is first class. They took the time to get to know our mother well and were able to respond swiftly to her needs but also showed great warmth throughout. We would like to thank everyone in the Silverburn team, the management, the activities/events team who strived to ensure the residents were entertained and stimulated, all the nursing staff, specifically the Murdoch unit staff where our mum was cared for so well. Every single one not only enhanced our mother’s life, but also the lives of the whole family who could all rest easy knowing mum was so safe and well cared for. We take great comfort from that and we will all be forever grateful.
14 September 2020
My mum was a resident in the Murdoch Unit {advanced dementia} at Silverburn Care Home for just over a year. Every member of staff, from the housekeepers to the management team are such a genuine group of caring people, always happy to help, nothing a problem. The activity coordinators do a wonderful job keeping all the residents entertained, more so since the lockdown has been in place, video calling family instead. Silverburn has its own private mini-bus, which they use to take residents out and about, although, at present due to COVID it is also canceled. The care home has a wonderful online plan of care named 'relatives gateway' where I could log on and access all of the caregiving to Mum plus social activities and photographs. I cannot put into words how loving and professional all staff were, contributing to the superb care Mum received this past 14 months. I just wish Mum could have experienced a few more wonderful years living here, but unfortunately, this wasn't meant to be. Thank you.
15 June 2019
Very pleased with the care for my Dad is getting. The food he is given is really good, he is eating very well now. Staff very caring and any issues are dealt with, good communication also. Provides good entertainment also.
10 June 2019
The care, compassion, kindness and professionalism shown to my Mum since she arrived at Silverburn has been absolutely wonderful. My Mum is like a new lady since she arrived here.The staff cannot do enough for her and Mum has thrived here and settled in great.
26 September 2018
I was nervous when I first came in but I was soon put at ease by the friendly management and staff. I was soon made welcome by staff and residents alike. Nothing is too much trouble for the staff, they will sit and talk to you for as long as it takes. The atmosphere is very warm and caring, as I was made very welcome. I feel as if I have known the staff for years, they are so supportive and they listen to what you have to say.
31 July 2017
I must commend this Care Home and each member of staff that we have come into contact with. The staff are always polite and courteous and go out of their way to come and chat both with the service users and their visiting family. Standard of care for the service user is exceptional - even on the most trying of days. A big thank you to all.
19 June 2017
Have visited my friend ever since he became a resident 3-4 years ago and have always found the staff first class. His bedroom is first class. Staff are wonderful, always there to take care of the many folks.
10 May 2017
My mum is a resident in the specialist unit. I'm more than happy with the treatment and care that my mum receives. My only concern is that sometimes the staff are put under tremendous stress as being the specialist unit some of the residents are very very demanding. I know the home always have the correct level of staffing but sometimes they could really do with more support. We have to remember this unit receives patients that everyone else is struggling with.