Submit a Review for Westwood House Care Home
1 East Milton Grove, East Kilbride, Glasgow, G75 8SN
View Full Details of Westwood House Care HomeLatest Reviews for Westwood House Care Home
18 March 2025
Wonderful staff, always there when they are needed but also happy to come in for a chat and give my mum some company. Room was excellent and any problems were addressed immediately. Activity team always coming up with things to do, including days out for the residents. A big thank you to everyone for the care and attention afforded to my Mum, family forever grateful.
29 January 2025
My Mum received respite care at Westwood House Care Home in October 2024. My family could not recommend this Care Home highly enough. The staff are cheerful, respectful, helpful and attentive. The room allocated to my Mum was spacious and homely. The food was plentiful and delicious.The staff made my family feel welcome and took my Mum's needs into account and provided support for her to go to day care. The manager and her team are wonderful! A special mention to one staff member in particular who plans fun activities and entertainment that everyone enjoys. Thanks!
29 January 2025
The care provided to my relative is clear to see. Every member of staff knows their name, interacts with them and seems to have a relationship with them, and are happy to engage in conversation with each encounter. The activities are significantly improved and driven by the activity lead who is enthusiastic, inclusive, and compassionate. There is a clear desire to have meaningful activities for the residents. The volunteering programme now established brings focus and purpose to the residents. There has been a consistency of staff for some time now that brings stability and improved care. Well done to all.
28 January 2025
Always delighted at how well looked after my mother-in-law is. Clean fresh and most importantly staff caring and helpful. Gives us peace of mind knowing my mother-in-law is well looked after. Food good quality, lots of activities and make us feel welcome when we visit.
28 January 2025
I was at the summer craft fare, it was a great day. All staff, residents and families had a great day, the tombola, raffles, bbq, the sun was shining, great day all round. The staff were very helpful and made sure everyone was looked after. The home baking was lovely.
28 January 2025
Mum has been a resident since October 2024. Since day one I have been pleased to see all the staff being friendly and caring towards Mum and the other residents. I was pleased to discover the home had its own social media page enabling family and friends to witness the many activities their loved ones can join in. This also helps keep me informed of special dates when I am invited to join in the fun. Well done to the team organising events. Thanks to everyone who helps care for Mum and also greets us with a warm welcome when we visit.
28 January 2025
My dad has now been resident here since November 2023. I must take the time to give one staff member in particular a mention. She is the best when it comes to entertaining the residents and ensuring they all have a fantastic time. We are always made to feel very welcome at all times. My dad is much happier being there and at times he can be difficult but even though he struggles with his memory the staff are patient and understanding. There is always a great atmosphere and all residents are free to wonder whilst great care is being maintained.
12 December 2024
My Uncle was admitted into Westwood Care Home in November 2023 until he passed away at the end of October 2024. He settled in fairly quickly. The staff are excellent and took great care of him whilst he was there. There are lots of activities for the residents, every time I visited my uncle there was singing and laughter. Westwood is spotless and my uncle's room and en-suite were maintained to a high standard. I cannot thank the staff enough for the care and attention they gave him. Staff informed myself of any appointments that my Uncle had to attend and escorted him to them (when I could not).
28 October 2024
My mum has been in Westwood House for 16 months and while it took a few months to settle in she is now socialising with other residents. The staff there (every one of them) are so patient and kind with my mother and all the other residents. I have taken particular notice of this. My family would not hesitate in recommending this care home to anyone.
17 October 2024
A friendly warm welcome, clean, tidy and professional. Staff on hand to answer questions medical and non-medical, plenty of activities in particular music being a firm favourite.
10 July 2024
My stepdad was admitted to Westwood House Care Home and having family members who work in care assured us that it was one of the best. True to their word he was lovingly cared for by all and of course the staff he took a real shine to went above and beyond their care of duty which reflected in his passing that they also attended his service and reception afterwards in their own time/day off. Thank you from the two families.
14 June 2024
Still unsettled at the home which is to be expected. The staff are trying their hardest with him to get showered but Dad declines. Dad is mostly in his pyjamas. He surprises us all when he gets dressed. Dad mostly eats in his room but he always says he isn't hungry but you have to leave the meal on his table and will eat it. I always wash Dad with the basin and cloth and Dad shaves with his electric razor. If you mention a shower it's a no.
30 April 2024
Generally a good care home. The staff are very friendly and caring.
16 February 2024
Since my father-in-law moved into the home his son and I can sleep at night and not worry about is his dad sleeping or where he has wandered outside of his flat. The staff are all very caring and management. Nothing is a problem to them even when he has a temperamental mood. All staff make you feel very welcome.
31 January 2024
I have found the care and support for my brother very good as my brother can be somewhat difficult, the staff are very good with him. I have no worries about him as the staff are very patient with him. Which gives me peace of mind, they are good at keeping me informed. I find them most helpful.
23 January 2024
My Dad moved into Westwood Care Home last year. Unfortunately, he is no longer with us. Before moving into Westwood Care Home he was living independently in his own home. As a family we were apprehensive about him having to move to a care home. Our worries were unfounded. The staff are all very approachable with any concerns and keep the family updated about health issues and any concerns we may have. The meals are varied and appetising and eaten in a lovely dining room. The residents are entertained with various events throughout the monthly calendar. My dad was in the care home for a short time before he passed but it was the happiest he has been for a long time. I would recommend this care home on every level.
29 November 2023
I’m happy dad is a resident here, he’s very happy which makes it easy for me and the rest of the family. The Management, Nurses and staff are absolutely fantastic, they are caring, kind, professional and so good with all residents. As I live away I know I can call them anytime with any questions, concerns or just for a catch-up about dad and they are more than happy to take the time to speak to me. When I do visit every other month they are so welcoming and friendly.
31 August 2023
My mother, who suffers from vascular dementia, has been a resident for a few months and cannot fault staff/premises in any way. Mother is more settled now that she is in the company of people her own age and capacities. Staff are friendly/caring and compassionate and always have a smile on their faces. Definitely recommend this care home.
15 May 2023
I find Westwood House Care Home to be a very homely and friendly care home. Care home staff are caring and compassionate, often “going the extra mile” to look after my mum’s needs. The freedom to decorate my mum’s room has been much appreciated and definitely makes her feel more at home. Staff are welcoming and inclusive of family members, happy to keep us up to date and make time if we need to talk.
30 November 2022
Our mum spent three weeks of respite time from October to November 2022. This was Mum and our first experience of a care home facility, hard as it was to have a need for such a service Westwood with its kind, caring, attentive and experienced staff made the whole process easy and more bearable. All the staff, each and everyone who had dealings with our mum were fantastic. They interacted with Mum and us and listened and acted on anything we asked of them. Their patience not just with us and Mum but with the other residents was clear to see. Their professionalism shone through but more importantly, their compassion and consideration were reassuring and heartwarming. We felt Mum was safe, cared for and well looked after on our behalf and for all of that we are forever grateful and we want to give our heartfelt thanks. To all of the staff at Westwood, our eternal gratitude.
Latest Reviews for Westwood House Care Home
18 March 2025
Wonderful staff, always there when they are needed but also happy to come in for a chat and give my mum some company. Room was excellent and any problems were addressed immediately. Activity team always coming up with things to do, including days out for the residents. A big thank you to everyone for the care and attention afforded to my Mum, family forever grateful.
29 January 2025
My Mum received respite care at Westwood House Care Home in October 2024. My family could not recommend this Care Home highly enough. The staff are cheerful, respectful, helpful and attentive. The room allocated to my Mum was spacious and homely. The food was plentiful and delicious.The staff made my family feel welcome and took my Mum's needs into account and provided support for her to go to day care. The manager and her team are wonderful! A special mention to one staff member in particular who plans fun activities and entertainment that everyone enjoys. Thanks!
29 January 2025
The care provided to my relative is clear to see. Every member of staff knows their name, interacts with them and seems to have a relationship with them, and are happy to engage in conversation with each encounter. The activities are significantly improved and driven by the activity lead who is enthusiastic, inclusive, and compassionate. There is a clear desire to have meaningful activities for the residents. The volunteering programme now established brings focus and purpose to the residents. There has been a consistency of staff for some time now that brings stability and improved care. Well done to all.
28 January 2025
Always delighted at how well looked after my mother-in-law is. Clean fresh and most importantly staff caring and helpful. Gives us peace of mind knowing my mother-in-law is well looked after. Food good quality, lots of activities and make us feel welcome when we visit.
28 January 2025
I was at the summer craft fare, it was a great day. All staff, residents and families had a great day, the tombola, raffles, bbq, the sun was shining, great day all round. The staff were very helpful and made sure everyone was looked after. The home baking was lovely.
28 January 2025
Mum has been a resident since October 2024. Since day one I have been pleased to see all the staff being friendly and caring towards Mum and the other residents. I was pleased to discover the home had its own social media page enabling family and friends to witness the many activities their loved ones can join in. This also helps keep me informed of special dates when I am invited to join in the fun. Well done to the team organising events. Thanks to everyone who helps care for Mum and also greets us with a warm welcome when we visit.
28 January 2025
My dad has now been resident here since November 2023. I must take the time to give one staff member in particular a mention. She is the best when it comes to entertaining the residents and ensuring they all have a fantastic time. We are always made to feel very welcome at all times. My dad is much happier being there and at times he can be difficult but even though he struggles with his memory the staff are patient and understanding. There is always a great atmosphere and all residents are free to wonder whilst great care is being maintained.
12 December 2024
My Uncle was admitted into Westwood Care Home in November 2023 until he passed away at the end of October 2024. He settled in fairly quickly. The staff are excellent and took great care of him whilst he was there. There are lots of activities for the residents, every time I visited my uncle there was singing and laughter. Westwood is spotless and my uncle's room and en-suite were maintained to a high standard. I cannot thank the staff enough for the care and attention they gave him. Staff informed myself of any appointments that my Uncle had to attend and escorted him to them (when I could not).
28 October 2024
My mum has been in Westwood House for 16 months and while it took a few months to settle in she is now socialising with other residents. The staff there (every one of them) are so patient and kind with my mother and all the other residents. I have taken particular notice of this. My family would not hesitate in recommending this care home to anyone.
17 October 2024
A friendly warm welcome, clean, tidy and professional. Staff on hand to answer questions medical and non-medical, plenty of activities in particular music being a firm favourite.
10 July 2024
My stepdad was admitted to Westwood House Care Home and having family members who work in care assured us that it was one of the best. True to their word he was lovingly cared for by all and of course the staff he took a real shine to went above and beyond their care of duty which reflected in his passing that they also attended his service and reception afterwards in their own time/day off. Thank you from the two families.
14 June 2024
Still unsettled at the home which is to be expected. The staff are trying their hardest with him to get showered but Dad declines. Dad is mostly in his pyjamas. He surprises us all when he gets dressed. Dad mostly eats in his room but he always says he isn't hungry but you have to leave the meal on his table and will eat it. I always wash Dad with the basin and cloth and Dad shaves with his electric razor. If you mention a shower it's a no.
30 April 2024
Generally a good care home. The staff are very friendly and caring.
16 February 2024
Since my father-in-law moved into the home his son and I can sleep at night and not worry about is his dad sleeping or where he has wandered outside of his flat. The staff are all very caring and management. Nothing is a problem to them even when he has a temperamental mood. All staff make you feel very welcome.
31 January 2024
I have found the care and support for my brother very good as my brother can be somewhat difficult, the staff are very good with him. I have no worries about him as the staff are very patient with him. Which gives me peace of mind, they are good at keeping me informed. I find them most helpful.
23 January 2024
My Dad moved into Westwood Care Home last year. Unfortunately, he is no longer with us. Before moving into Westwood Care Home he was living independently in his own home. As a family we were apprehensive about him having to move to a care home. Our worries were unfounded. The staff are all very approachable with any concerns and keep the family updated about health issues and any concerns we may have. The meals are varied and appetising and eaten in a lovely dining room. The residents are entertained with various events throughout the monthly calendar. My dad was in the care home for a short time before he passed but it was the happiest he has been for a long time. I would recommend this care home on every level.
29 November 2023
I’m happy dad is a resident here, he’s very happy which makes it easy for me and the rest of the family. The Management, Nurses and staff are absolutely fantastic, they are caring, kind, professional and so good with all residents. As I live away I know I can call them anytime with any questions, concerns or just for a catch-up about dad and they are more than happy to take the time to speak to me. When I do visit every other month they are so welcoming and friendly.
31 August 2023
My mother, who suffers from vascular dementia, has been a resident for a few months and cannot fault staff/premises in any way. Mother is more settled now that she is in the company of people her own age and capacities. Staff are friendly/caring and compassionate and always have a smile on their faces. Definitely recommend this care home.
15 May 2023
I find Westwood House Care Home to be a very homely and friendly care home. Care home staff are caring and compassionate, often “going the extra mile” to look after my mum’s needs. The freedom to decorate my mum’s room has been much appreciated and definitely makes her feel more at home. Staff are welcoming and inclusive of family members, happy to keep us up to date and make time if we need to talk.
30 November 2022
Our mum spent three weeks of respite time from October to November 2022. This was Mum and our first experience of a care home facility, hard as it was to have a need for such a service Westwood with its kind, caring, attentive and experienced staff made the whole process easy and more bearable. All the staff, each and everyone who had dealings with our mum were fantastic. They interacted with Mum and us and listened and acted on anything we asked of them. Their patience not just with us and Mum but with the other residents was clear to see. Their professionalism shone through but more importantly, their compassion and consideration were reassuring and heartwarming. We felt Mum was safe, cared for and well looked after on our behalf and for all of that we are forever grateful and we want to give our heartfelt thanks. To all of the staff at Westwood, our eternal gratitude.