Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Torrance Lodge

stars
stars 27 June 2017
I have nothing but praise for the home and the way my 102 year old mother is cared for. Mum has all her witts and would tell you herself how pleased she is with Torrance Lodge.
Review from Isobel B (Daughter of Resident/Service User)
stars
stars 09 November 2015
My sister has been in the care of Torrance Lodge since May this year and I cant praise the care she is receiving enough.They made it so easy for her to settle in here which made it so much easier on the family. They have activities she can participate in and seems to enjoy. The staff here are excellent from management down to the cleaners. The carers and nurses are excellent and cant do enough for her. Anyone considering this place for a loved one I can highly recommend it.
Review from Isabel B (Sister of Resident/Service User)