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34 Ardayre Road, Prestwick, KA9 1QL
View Full Details of Queens Care HomeLatest Reviews for Queens Care Home
06 March 2025
My mum has been a resident at Queens Care Home for over 2yrs now.during this time i have seen her more happier than shed been in yrs previous.This is due to the wonderfull staff at the home.she gets her hair and nails done,does lots of activities and gets proper looked after.The staff go beyond all my expectations,they are all very helpfull and kind.couldnt wish for more. Thanks to all the staff at queens .
17 February 2025
Having been hesitant about putting mum into someone else hands didn't come as an easy decision for us as a family but after long discussions and apprehension we knew something had to change. Now seeing the changes for mum (absolutely for the better) not only is mum getting treated as a person but us as a family are greeted with a smile everyday and constantly updated and kept informed by what we see as a well oiled machine (that only happens with a good work ethics and understanding of the tasks at hand) we now understand our worries were unfounded.
17 February 2025
My mum was rewarded with a placement within Queens Care Home on 20th Dec 2024 and after 2 weeks it the best decision as a family we have ever made period. Mum was in local hospital and the difference in every aspect of her now care is not only 1st class but different class. We have been made welcome from every member of staff we have met to date and special mention to Management team of on reception for the most engaging welcome and easiest decision to be made on Mum's behalf. Top class care when you have top class people it's a no brainer folks from me.
23 January 2025
We are very impressed with the relationship the staff have built up with Mum, getting to know her likes and dislikes. She is now in a room much more suited to her and has settled well. Mum has acknowledged how grateful she is to have 24 hour care to support her. The staff are friendly and approachable and the place has a welcoming atmosphere.
23 January 2025
This is a lovely Care Home. The staff go above and beyond what is expected of them. Food is very good and there are lots of activities if the residents want to join in. My mum has settled in really well.
02 January 2025
My gran currently resides in Queens Care Home and has done so for some years. The care at Queens is second to none. Before going to Queens my gran was lonely and then due to health never managed to get out to her clubs. Now she lives in Queens and her home is now packed with days of fun-filled activities and laughter. I have seen her shine since being there and that's due to the fact she is very much at home. I cannot thank all the staff at Queens enough not just the carers but all the staff who work very hard to make sure all the residents are happy and as healthy as can be. I would recommend this home to anyone who asks!
14 November 2024
My wife has been a resident in Queens since March 2023. She has vascular dementia, other health issues and has limited mobility. My family and I could never have found a care home better than Queens for my wife. She receives all the care she needs and this care is delivered with the utmost respect what makes it special is it is delivered with such kindness and where appropriate with much fun which enhances the lives of the residents. This comes from the management and all staff.
04 November 2024
Mum has been a resident now for about 9 months. She is happy and content and well looked after by all the staff. There are lots of activities going on over the week to keep residents entertained and stimulated from cake baking to music entertainers, quizzes to competitions, art classes to therapy animals. There are afternoon teas for events like Mother's Day or cocktails, well just because. When something does need addressing the managers listen well and are supportive to make changes when they are needed. We as a family always feel included and supported. The food is varied and beautifully prepared and Mum has certainly eaten better since she moved in. The tea trolly is always well stocked of an afternoon too with a delicious array of cakes to tempt anyone's palate. The staff all bring different personalities to the home and each one wants what is best for our families. It wasn't an easy decision for us to make to have Mum in care but it has definitely been the best one to choose Queens.
07 October 2024
My mum has just spent her first full month at Queens Care Home. The difference in her well-being is very noticeable to the family. The care, attention and patience, given to her has been first-rate. She is enjoying her food, which is very varied and adjusted to suit her individual needs. All the staff make time to say hello when I visit, which is amazing with their busy workload. The management team are friendly and efficient and has supported us through a difficult time with Mum. I am so happy I found the Queens Care Home.
25 June 2024
My mum has only been in the care home for a few weeks. The staff are wonderful. Very caring. Hard-working. Great fun. Really go out of their way to help. There have been lots of activities for the residents to take part in. Families are made to feel very welcome when visiting. I always kept up to date on Mum's health issues etc. I really can't praise the staff enough.
29 January 2024
My mum has been a resident for 7 years, and throughout this time I have seen many changes. This has undoubtedly been the best time I’ve felt totally satisfied with the management and staff. They genuinely care for my mum and know her so well, always ensuring her needs are met. The staff are caring to all residents and try their best to ensure everyone is cared for. Manager and deputy very approachable and listen to any concerns. It’s a very happy team who work well together, at least that is what I have witnessed. Staff always trying to include all residents in activities. Food is variable and of a high standard.
29 January 2024
Since my mum moved to Queens Care Home, I have found it to be a positive experience. The staff are always pleasant towards residents and visitors, any medical issues seem to be dealt with immediately. I have always been informed via phone call when Mum requires a new medication, staff use effective communication skills to deliver quality person-centred care. The food looks top quality, varied daily menus, providing the sustenance our elderly population deserve. Top marks to you all working in Queens! One big family going above and beyond for all your residents.
13 October 2023
Happy with care. Very clean, staff very good. Everyone very patient and understanding and helpful to visitors. Would recommend to anyone, always willing to discuss any problem that arises. Very grateful to everyone who took their time to settle my sister to fit in and to calm her down to help to make friends.
21 September 2023
I have always found all my communications with staff and administration to be helpful, courteous and truthful. As a daughter living in England, this has been much appreciated. The carers are very patient, kind, thoughtful and respectful of my mother, seeing to her needs as quickly as they are able. They are gentle when using the hoist and always talk her through whatever they are doing to/with her. Queens is where my mother now lives and she has been made to feel welcome and safe.
14 September 2023
My brother has been in Queens now for over 2 years and I can’t rate it highly enough. All staff members are kind and respectful. The care offered is person-centred and nothing is too much trouble. I’m so grateful to all the staff who have improved my brother's quality of life since being there. The managers are so helpful and very approachable. Our family will be forever in their debt for the care they have provided to my brother and the improvements they have made to his life, living with Parkinson’s. Thank you all.
12 September 2023
We looked at quite a few care homes and Queens came out on top. My wife has been a resident there for a few months and this has shown our choice of Queens was the correct one. It is always clean and all the staff are exceptionally professional and caring. All the residents are treated with dignity and the staff know the needs of each resident. The food is varied and well-made. The location is excellent being right on the prom. There is a varied programme of activities all of which are thoroughly enjoyed by the residents. They and their families are also encouraged to personalise their own rooms. All the rooms are en suite and we have been told the en suites are to be upgraded this year. I visit most days and the standards are always maintained. My son and I would highly recommend the Queens. We know my wife is cared for in a safe and caring facility.
30 August 2023
Stayed at the home for twelve nights. Could not ask for any more attention. Staff were brilliant, gave me all attention I needed and looked after me very well. Would use the home again and would use the home again if I was ready for going into a home, when the time comes.
31 July 2023
High standard of care. The staff are excellent and always keen to help. Mum is well cared for, and the staff know her well. We are pleased with the care she receives.
13 July 2023
I would like to thank the management and staff at Queens for the care given to my wife during the time she was with them. They also made it easier for me to cope during this sad period in my life, so thank you all.
20 June 2023
My grandmother moved into Queens Care Home last September, we as a family can't thank the staff enough, she has gained weight, her confidence is so much better and she is so much happier within herself. The staff are caring and very considerate towards both my gran and our family which makes it a all round pleasurable experience visiting her. We have spoken with the management team who are so easy to approach and understanding and without a doubt go that extra mile. Queens nursing home has helped so much in giving my gran a great quality of life and provided such great care and compassion I would highly recommend Queens gran feels very at home here which is a great feeling for us as a family.
Latest Reviews for Queens Care Home
06 March 2025
My mum has been a resident at Queens Care Home for over 2yrs now.during this time i have seen her more happier than shed been in yrs previous.This is due to the wonderfull staff at the home.she gets her hair and nails done,does lots of activities and gets proper looked after.The staff go beyond all my expectations,they are all very helpfull and kind.couldnt wish for more. Thanks to all the staff at queens .
17 February 2025
Having been hesitant about putting mum into someone else hands didn't come as an easy decision for us as a family but after long discussions and apprehension we knew something had to change. Now seeing the changes for mum (absolutely for the better) not only is mum getting treated as a person but us as a family are greeted with a smile everyday and constantly updated and kept informed by what we see as a well oiled machine (that only happens with a good work ethics and understanding of the tasks at hand) we now understand our worries were unfounded.
17 February 2025
My mum was rewarded with a placement within Queens Care Home on 20th Dec 2024 and after 2 weeks it the best decision as a family we have ever made period. Mum was in local hospital and the difference in every aspect of her now care is not only 1st class but different class. We have been made welcome from every member of staff we have met to date and special mention to Management team of on reception for the most engaging welcome and easiest decision to be made on Mum's behalf. Top class care when you have top class people it's a no brainer folks from me.
23 January 2025
We are very impressed with the relationship the staff have built up with Mum, getting to know her likes and dislikes. She is now in a room much more suited to her and has settled well. Mum has acknowledged how grateful she is to have 24 hour care to support her. The staff are friendly and approachable and the place has a welcoming atmosphere.
23 January 2025
This is a lovely Care Home. The staff go above and beyond what is expected of them. Food is very good and there are lots of activities if the residents want to join in. My mum has settled in really well.
02 January 2025
My gran currently resides in Queens Care Home and has done so for some years. The care at Queens is second to none. Before going to Queens my gran was lonely and then due to health never managed to get out to her clubs. Now she lives in Queens and her home is now packed with days of fun-filled activities and laughter. I have seen her shine since being there and that's due to the fact she is very much at home. I cannot thank all the staff at Queens enough not just the carers but all the staff who work very hard to make sure all the residents are happy and as healthy as can be. I would recommend this home to anyone who asks!
14 November 2024
My wife has been a resident in Queens since March 2023. She has vascular dementia, other health issues and has limited mobility. My family and I could never have found a care home better than Queens for my wife. She receives all the care she needs and this care is delivered with the utmost respect what makes it special is it is delivered with such kindness and where appropriate with much fun which enhances the lives of the residents. This comes from the management and all staff.
04 November 2024
Mum has been a resident now for about 9 months. She is happy and content and well looked after by all the staff. There are lots of activities going on over the week to keep residents entertained and stimulated from cake baking to music entertainers, quizzes to competitions, art classes to therapy animals. There are afternoon teas for events like Mother's Day or cocktails, well just because. When something does need addressing the managers listen well and are supportive to make changes when they are needed. We as a family always feel included and supported. The food is varied and beautifully prepared and Mum has certainly eaten better since she moved in. The tea trolly is always well stocked of an afternoon too with a delicious array of cakes to tempt anyone's palate. The staff all bring different personalities to the home and each one wants what is best for our families. It wasn't an easy decision for us to make to have Mum in care but it has definitely been the best one to choose Queens.
07 October 2024
My mum has just spent her first full month at Queens Care Home. The difference in her well-being is very noticeable to the family. The care, attention and patience, given to her has been first-rate. She is enjoying her food, which is very varied and adjusted to suit her individual needs. All the staff make time to say hello when I visit, which is amazing with their busy workload. The management team are friendly and efficient and has supported us through a difficult time with Mum. I am so happy I found the Queens Care Home.
25 June 2024
My mum has only been in the care home for a few weeks. The staff are wonderful. Very caring. Hard-working. Great fun. Really go out of their way to help. There have been lots of activities for the residents to take part in. Families are made to feel very welcome when visiting. I always kept up to date on Mum's health issues etc. I really can't praise the staff enough.
29 January 2024
My mum has been a resident for 7 years, and throughout this time I have seen many changes. This has undoubtedly been the best time I’ve felt totally satisfied with the management and staff. They genuinely care for my mum and know her so well, always ensuring her needs are met. The staff are caring to all residents and try their best to ensure everyone is cared for. Manager and deputy very approachable and listen to any concerns. It’s a very happy team who work well together, at least that is what I have witnessed. Staff always trying to include all residents in activities. Food is variable and of a high standard.
29 January 2024
Since my mum moved to Queens Care Home, I have found it to be a positive experience. The staff are always pleasant towards residents and visitors, any medical issues seem to be dealt with immediately. I have always been informed via phone call when Mum requires a new medication, staff use effective communication skills to deliver quality person-centred care. The food looks top quality, varied daily menus, providing the sustenance our elderly population deserve. Top marks to you all working in Queens! One big family going above and beyond for all your residents.
13 October 2023
Happy with care. Very clean, staff very good. Everyone very patient and understanding and helpful to visitors. Would recommend to anyone, always willing to discuss any problem that arises. Very grateful to everyone who took their time to settle my sister to fit in and to calm her down to help to make friends.
21 September 2023
I have always found all my communications with staff and administration to be helpful, courteous and truthful. As a daughter living in England, this has been much appreciated. The carers are very patient, kind, thoughtful and respectful of my mother, seeing to her needs as quickly as they are able. They are gentle when using the hoist and always talk her through whatever they are doing to/with her. Queens is where my mother now lives and she has been made to feel welcome and safe.
14 September 2023
My brother has been in Queens now for over 2 years and I can’t rate it highly enough. All staff members are kind and respectful. The care offered is person-centred and nothing is too much trouble. I’m so grateful to all the staff who have improved my brother's quality of life since being there. The managers are so helpful and very approachable. Our family will be forever in their debt for the care they have provided to my brother and the improvements they have made to his life, living with Parkinson’s. Thank you all.
12 September 2023
We looked at quite a few care homes and Queens came out on top. My wife has been a resident there for a few months and this has shown our choice of Queens was the correct one. It is always clean and all the staff are exceptionally professional and caring. All the residents are treated with dignity and the staff know the needs of each resident. The food is varied and well-made. The location is excellent being right on the prom. There is a varied programme of activities all of which are thoroughly enjoyed by the residents. They and their families are also encouraged to personalise their own rooms. All the rooms are en suite and we have been told the en suites are to be upgraded this year. I visit most days and the standards are always maintained. My son and I would highly recommend the Queens. We know my wife is cared for in a safe and caring facility.
30 August 2023
Stayed at the home for twelve nights. Could not ask for any more attention. Staff were brilliant, gave me all attention I needed and looked after me very well. Would use the home again and would use the home again if I was ready for going into a home, when the time comes.
31 July 2023
High standard of care. The staff are excellent and always keen to help. Mum is well cared for, and the staff know her well. We are pleased with the care she receives.
13 July 2023
I would like to thank the management and staff at Queens for the care given to my wife during the time she was with them. They also made it easier for me to cope during this sad period in my life, so thank you all.
20 June 2023
My grandmother moved into Queens Care Home last September, we as a family can't thank the staff enough, she has gained weight, her confidence is so much better and she is so much happier within herself. The staff are caring and very considerate towards both my gran and our family which makes it a all round pleasurable experience visiting her. We have spoken with the management team who are so easy to approach and understanding and without a doubt go that extra mile. Queens nursing home has helped so much in giving my gran a great quality of life and provided such great care and compassion I would highly recommend Queens gran feels very at home here which is a great feeling for us as a family.