Submit a Review for Mount Lens Care Home
166 Kings Road, Belfast, BT5 7EL
View Full Details of Mount Lens Care HomeLatest Reviews for Mount Lens Care Home
29 February 2024
My father-in-law was suffering from Alzheimers and the staff at Mount Lens made the home his home, which he loved. No request was too much trouble and we were kept fully up to date at all stages on his progress. We are very grateful for everything the staff did for him and for us.
29 February 2024
Mount Lens is a fairly small but welcoming care home. Residents rooms are bright, spacious and well-maintained. The manager and nursing staff are excellent and very approachable. There is always someone available to answer any queries. The facilities at the home are good and regular services such as hairdressing and podiatry are available which is great as my mum enjoys getting her hair done. There are activities/entertainment for the residents now and again but some gentle exercise classes could be a good introduction as to my knowledge there is none. Overall, a lovely home and my mum has settled in well over the past 6 months.
06 November 2023
I find Mount Lens Care Home a very friendly and pleasant place. Staff are very good with my uncle. It is very clean and very cheery.
31 October 2023
We are content with Mum's care at Mount Lens. She likes to talk and would like more interaction with her fellow residents.
21 September 2023
Regular staff are very good, some excellent, who go the second mile for the residents. The needs and behaviour of residents vary greatly and puts pressure on staff at specific times, e.g. toileting, moving to dining room/bedroom etc. This can leave some residents unsupervised for a period of time. Accommodation is very good, very clean and suitable to meet the residents' needs. Entertainment is provided from time to time and is good stimulation, exercises would be very helpful. I have not noticed anything of this nature. I have difficulty with asking if they can give their medication or dinner etc. A dementia resident cannot decide this choice - both are essential. I would say the staff, management, medical, carers, cleaners, laundry, maintenance and catering do an excellent job.
21 February 2023
My mum was a resident for a short period in January. The care my mum received from the manager to all the care staff and nurses was exceptional, they met all my mum's needs as well as looking after us as a family. It was exceptional.
27 February 2020
Care was excellent and changed according to needs. Mum was very ill on admission from hospital and care was appropriate. I cannot rate the staff highly enough. As Mum's care needs changed the care changed accordingly and allowed her to maintain her dignity throughout. When recovered sufficiently to move away from nursing care Mum was very sad to go.
23 August 2019
My cousin has been in Mount Lens Care Home for just short of two years. During this time I have found the staff extremely friendly and helpful. My cousin has been well looked after and her personal needs met. I would like to see more activities for the residents as I feel this would be a beneficial distraction during the day. On the whole, I don't think my cousin would have been cared for any better anywhere else.
20 April 2018
Very good care home.
27 March 2018
My sister and I are quite pleased with my mother's care. We visit most days and the staff are very pleasant. However, I think there are too few staff to look after the patients. It must be extremely difficult to look after so many dementia patients.
05 January 2018
Mount Lens is a caring environment. Staff are cheerful and concerned for residents. The home is clean, food is good and laundry is done daily. The day room tends to be crowded at times.
16 January 2017
My mum has been in Mount Lens for one year. Her personal needs and medical requirements have all been met by a solid core of dedicated nurses, carers and activities personnel, to keeping the residents happy and content. Mum is treated with love and respect and I am welcomed on every visit. The bedrooms and lounges provide a pleasant environment. Kitchen, cleaning, laundry and hairdressing services are very good. Management and administration are friendly and efficient. Routine is important and I am kept informed on every aspect of mums well-being. I am confident to leave her in their care.
Latest Reviews for Mount Lens Care Home
29 February 2024
My father-in-law was suffering from Alzheimers and the staff at Mount Lens made the home his home, which he loved. No request was too much trouble and we were kept fully up to date at all stages on his progress. We are very grateful for everything the staff did for him and for us.
29 February 2024
Mount Lens is a fairly small but welcoming care home. Residents rooms are bright, spacious and well-maintained. The manager and nursing staff are excellent and very approachable. There is always someone available to answer any queries. The facilities at the home are good and regular services such as hairdressing and podiatry are available which is great as my mum enjoys getting her hair done. There are activities/entertainment for the residents now and again but some gentle exercise classes could be a good introduction as to my knowledge there is none. Overall, a lovely home and my mum has settled in well over the past 6 months.
06 November 2023
I find Mount Lens Care Home a very friendly and pleasant place. Staff are very good with my uncle. It is very clean and very cheery.
31 October 2023
We are content with Mum's care at Mount Lens. She likes to talk and would like more interaction with her fellow residents.
21 September 2023
Regular staff are very good, some excellent, who go the second mile for the residents. The needs and behaviour of residents vary greatly and puts pressure on staff at specific times, e.g. toileting, moving to dining room/bedroom etc. This can leave some residents unsupervised for a period of time. Accommodation is very good, very clean and suitable to meet the residents' needs. Entertainment is provided from time to time and is good stimulation, exercises would be very helpful. I have not noticed anything of this nature. I have difficulty with asking if they can give their medication or dinner etc. A dementia resident cannot decide this choice - both are essential. I would say the staff, management, medical, carers, cleaners, laundry, maintenance and catering do an excellent job.
21 February 2023
My mum was a resident for a short period in January. The care my mum received from the manager to all the care staff and nurses was exceptional, they met all my mum's needs as well as looking after us as a family. It was exceptional.
27 February 2020
Care was excellent and changed according to needs. Mum was very ill on admission from hospital and care was appropriate. I cannot rate the staff highly enough. As Mum's care needs changed the care changed accordingly and allowed her to maintain her dignity throughout. When recovered sufficiently to move away from nursing care Mum was very sad to go.
23 August 2019
My cousin has been in Mount Lens Care Home for just short of two years. During this time I have found the staff extremely friendly and helpful. My cousin has been well looked after and her personal needs met. I would like to see more activities for the residents as I feel this would be a beneficial distraction during the day. On the whole, I don't think my cousin would have been cared for any better anywhere else.
20 April 2018
Very good care home.
27 March 2018
My sister and I are quite pleased with my mother's care. We visit most days and the staff are very pleasant. However, I think there are too few staff to look after the patients. It must be extremely difficult to look after so many dementia patients.
05 January 2018
Mount Lens is a caring environment. Staff are cheerful and concerned for residents. The home is clean, food is good and laundry is done daily. The day room tends to be crowded at times.
16 January 2017
My mum has been in Mount Lens for one year. Her personal needs and medical requirements have all been met by a solid core of dedicated nurses, carers and activities personnel, to keeping the residents happy and content. Mum is treated with love and respect and I am welcomed on every visit. The bedrooms and lounges provide a pleasant environment. Kitchen, cleaning, laundry and hairdressing services are very good. Management and administration are friendly and efficient. Routine is important and I am kept informed on every aspect of mums well-being. I am confident to leave her in their care.