Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Saintfield Lodge Care Home

stars
stars 12 April 2018
Staff are very helpful and friendly, deal with any issues in a courteous and professional manner. The advice was given when needed, by members of staff and manager. Brother's needs are met and appointments are always kept and I am always updated on a daily basis. Home well organised and my brother is very happy in Saintfield Lodge Care Home.
Review from Carol C (Sister of Resident/Service User)
stars
stars 11 April 2018
My brother has been a resident in Saintfield Lodge for over 10 years and over this time, he has been well looked after in all respects. The staff are extremely courteous and caring to all residents. We as a family are very happy with the care that is provided, it feels like home to my brother and us as a whole.
Review from Florence D (Sister of Resident/Service User)
stars
stars 06 April 2018
I have resided at the home for quite some time. During this time I have found the management, nurses, and other staff very willing to assist in every way. If there is something that requires medical attention the nurses will not hesitate to bring a doctor from outside the home. In my opinion, this is very reassuring and that is why I feel secure and safe in the home.
Review from Sam J (Resident / Service User)