Submit a Review for Manor View Care Home
27a Manor Avenue, West Circular Road, Bangor, BT20 3NG
View Full Details of Manor View Care HomeLatest Reviews for Manor View Care Home
07 October 2024
I am very happy with the care and attention given to my mother. The nursing staff are very good. My mother has been bed-ridden for over 4 years and during this time she has had great skincare and only one case of a pressure sore. I think this is exceptional. The home always contacts us regarding any changes in her medication, habits or eating changes. My only negative comment is in relation to the decor, it is dated and while it is always kept clean, the home could benefit from a refresh. This is something the board should consider.
27 September 2024
I am very pleased with the care and attention my mother receives from each and every member of staff. All the staff are so lovely and are very approachable at all times. I have nothing but praise for all of them from nursing, admin and domestic staff.
25 September 2024
My husband has been in the transitional unit since 16/07/24 and is being treated with care and dignity by all the staff. He has a carer with him 24/7 and they are very respectful and treat him with dignity and care. The management are very involved with the residents and I have been kept up to date with my husband's day-to-day situation. I can recommend this unit highly as dementia is so unpredictable and the staff do their job with love and care.
27 March 2024
My dad who lives with dementia was transferred here from hospital for rehab. The staff made him very welcome and took the time to explain everything to the family also. The rooms are clean and comfortable and the food was good too. Everyone made his time there easier for him to settle.
24 January 2024
This care home may be OK for ordinary care but I cannot recommend it for end-of-life care. It is understaffed, so much so that over a period of just over a week my mother needed to use a bedpan urgently and we were told they couldn't do anything until after they had served the breakfasts. Despite further requests nothing was done for an hour on two occasions and an hour and a half on the third by which time my mother, aged 105, was trying to climb out of the bed. End-of-life care should be staffed to make much more frequent checks. Staff visits were only made when they had some other task to do. The GP prescribed liquid painkillers to be available when she could no longer swallow, despite them being available she was not given them when she needed them (12 hours) because the relevant information was not passed on to the nurse on night duty. Whilst I am sure that the majority of staff were kind and caring the staffing levels and the necessary procedures were just not there.
26 October 2022
My dad is a current resident of Bangor Care Home. He has dementia and finds verbal communication difficult these days. Myself and other family members visit regularly and have always found Dad to be clean, tidy, appropriately dressed and happy to see us. He appears to have a good relationship with the nurses and care staff. No matter which member of staff we speak to, they all seem to be up to date with his current needs. Staff are always courteous, well-informed, pleasant to deal with and happy to help with any suggestions. As a family, we are very happy with the levels of care provided to Dad. The home environment is always clean and tidy, decor and the garden could benefit from updating and that is the only reason for four rather than five stars. No one wants to watch their relatives decline to the point of needing 24-hour specialist nursing care and we are very grateful to the current staff for their kindness, compassion and knowledgeable care in sometimes challenging circumstances.
05 July 2021
I called yesterday to visit a friend and I would just like to say thank you for the wonderful care you are giving him, the home and staff were very welcoming and excellent PPE practice. Well done to all!
29 September 2020
My mother passed away recently in Bangor Care Home, and I wanted to say how much I appreciated the professionalism and compassion of the staff. The care and attention my Mum received in Bangor was remarkable. She couldn’t have have been in better hands. I want to take this opportunity to thank all the workers at Bangor Care Home for the care and kindness they showed both me and my Mum. I’ll always be grateful for this. The final question in the questionnaire below asks about "value for money". I honestly don't know how you put a price on human care, and comfort, and dignity in old age. There is no market value or monetary measurement that can stand in for a care worker sitting by your Mum's bed, comforting her at the end of her life. It's as immeasurable as it is priceless. Thank you.
29 August 2019
Very efficient, dedicated and caring staff. Pleasant surroundings and comfortable rooms.
13 June 2019
Very comfortable room and lounges. Very pleasant and caring staff. Good medical attention.
03 April 2019
I was treated with great care and consideration by all the staff. I did not find the food very appetising. My sincere thanks to all the staff who looked after me.
01 November 2018
My dad loves this home, loves the staff and sitting in the cinema room. Everyone at the home is friendly and helpful. Every time I visit, I get offered a cup of tea and biscuit. My dad says he would not live anywhere else.
01 August 2018
My partner has been a resident for approximately 8 years and I have had nothing but help and kindness from the staff. If there are any problems the staff phone and let me know and I appreciate their help.
30 July 2018
Staff are friendly and competent. He is clearly well looked after and there's a lot of activities available. Good at treating him despite a rather difficult medical condition.
22 March 2018
Definitely not the place it was when my mum first moved in there. Lack of staff. Lack of care. Lack of everything. A couple of members of staff appeared to care. Residents are approached put into a wheelchair and taken out of the room to the bathroom/ dining room or wherever without one word being spoken to them. They are left a cup of tea on their table. That cup of tea is then collected 10 mins later. No help or encouragement is given. If they haven't drunk their tea. Tough. But that's about the height of it. Wouldn't and haven't recommended.
28 July 2017
I live in Bangor Care Home and I love living here. I get to go out to Easons where I get my Spectator and get to go to Kook after where I get my cappuccinos.
13 July 2017
A friend of mine was a resident at this care home. During his stay, he always mentioned that he loved staying there. He said that the staff all catered to his needs and anything extra he needed they were always there to help. Anytime I was in the care home, it was always clean and had a positive atmosphere and I was always offered a tea or coffee. My friend was always a big fan of films and the fact that the care home had a cinema room was a big bonus for him. I would recommend Bangor Care Home to anyone looking for a home for a friend or relative.
06 July 2017
The home has had vast noticeable changes over the past couple of months. The staff are very friendly and the rooms are well kept. The manager is very approachable and welcoming. My grandmother is well looked after and it is a joy to come into the home.
Latest Reviews for Manor View Care Home
07 October 2024
I am very happy with the care and attention given to my mother. The nursing staff are very good. My mother has been bed-ridden for over 4 years and during this time she has had great skincare and only one case of a pressure sore. I think this is exceptional. The home always contacts us regarding any changes in her medication, habits or eating changes. My only negative comment is in relation to the decor, it is dated and while it is always kept clean, the home could benefit from a refresh. This is something the board should consider.
27 September 2024
I am very pleased with the care and attention my mother receives from each and every member of staff. All the staff are so lovely and are very approachable at all times. I have nothing but praise for all of them from nursing, admin and domestic staff.
25 September 2024
My husband has been in the transitional unit since 16/07/24 and is being treated with care and dignity by all the staff. He has a carer with him 24/7 and they are very respectful and treat him with dignity and care. The management are very involved with the residents and I have been kept up to date with my husband's day-to-day situation. I can recommend this unit highly as dementia is so unpredictable and the staff do their job with love and care.
27 March 2024
My dad who lives with dementia was transferred here from hospital for rehab. The staff made him very welcome and took the time to explain everything to the family also. The rooms are clean and comfortable and the food was good too. Everyone made his time there easier for him to settle.
24 January 2024
This care home may be OK for ordinary care but I cannot recommend it for end-of-life care. It is understaffed, so much so that over a period of just over a week my mother needed to use a bedpan urgently and we were told they couldn't do anything until after they had served the breakfasts. Despite further requests nothing was done for an hour on two occasions and an hour and a half on the third by which time my mother, aged 105, was trying to climb out of the bed. End-of-life care should be staffed to make much more frequent checks. Staff visits were only made when they had some other task to do. The GP prescribed liquid painkillers to be available when she could no longer swallow, despite them being available she was not given them when she needed them (12 hours) because the relevant information was not passed on to the nurse on night duty. Whilst I am sure that the majority of staff were kind and caring the staffing levels and the necessary procedures were just not there.
26 October 2022
My dad is a current resident of Bangor Care Home. He has dementia and finds verbal communication difficult these days. Myself and other family members visit regularly and have always found Dad to be clean, tidy, appropriately dressed and happy to see us. He appears to have a good relationship with the nurses and care staff. No matter which member of staff we speak to, they all seem to be up to date with his current needs. Staff are always courteous, well-informed, pleasant to deal with and happy to help with any suggestions. As a family, we are very happy with the levels of care provided to Dad. The home environment is always clean and tidy, decor and the garden could benefit from updating and that is the only reason for four rather than five stars. No one wants to watch their relatives decline to the point of needing 24-hour specialist nursing care and we are very grateful to the current staff for their kindness, compassion and knowledgeable care in sometimes challenging circumstances.
05 July 2021
I called yesterday to visit a friend and I would just like to say thank you for the wonderful care you are giving him, the home and staff were very welcoming and excellent PPE practice. Well done to all!
29 September 2020
My mother passed away recently in Bangor Care Home, and I wanted to say how much I appreciated the professionalism and compassion of the staff. The care and attention my Mum received in Bangor was remarkable. She couldn’t have have been in better hands. I want to take this opportunity to thank all the workers at Bangor Care Home for the care and kindness they showed both me and my Mum. I’ll always be grateful for this. The final question in the questionnaire below asks about "value for money". I honestly don't know how you put a price on human care, and comfort, and dignity in old age. There is no market value or monetary measurement that can stand in for a care worker sitting by your Mum's bed, comforting her at the end of her life. It's as immeasurable as it is priceless. Thank you.
29 August 2019
Very efficient, dedicated and caring staff. Pleasant surroundings and comfortable rooms.
13 June 2019
Very comfortable room and lounges. Very pleasant and caring staff. Good medical attention.
03 April 2019
I was treated with great care and consideration by all the staff. I did not find the food very appetising. My sincere thanks to all the staff who looked after me.
01 November 2018
My dad loves this home, loves the staff and sitting in the cinema room. Everyone at the home is friendly and helpful. Every time I visit, I get offered a cup of tea and biscuit. My dad says he would not live anywhere else.
01 August 2018
My partner has been a resident for approximately 8 years and I have had nothing but help and kindness from the staff. If there are any problems the staff phone and let me know and I appreciate their help.
30 July 2018
Staff are friendly and competent. He is clearly well looked after and there's a lot of activities available. Good at treating him despite a rather difficult medical condition.
22 March 2018
Definitely not the place it was when my mum first moved in there. Lack of staff. Lack of care. Lack of everything. A couple of members of staff appeared to care. Residents are approached put into a wheelchair and taken out of the room to the bathroom/ dining room or wherever without one word being spoken to them. They are left a cup of tea on their table. That cup of tea is then collected 10 mins later. No help or encouragement is given. If they haven't drunk their tea. Tough. But that's about the height of it. Wouldn't and haven't recommended.
28 July 2017
I live in Bangor Care Home and I love living here. I get to go out to Easons where I get my Spectator and get to go to Kook after where I get my cappuccinos.
13 July 2017
A friend of mine was a resident at this care home. During his stay, he always mentioned that he loved staying there. He said that the staff all catered to his needs and anything extra he needed they were always there to help. Anytime I was in the care home, it was always clean and had a positive atmosphere and I was always offered a tea or coffee. My friend was always a big fan of films and the fact that the care home had a cinema room was a big bonus for him. I would recommend Bangor Care Home to anyone looking for a home for a friend or relative.
06 July 2017
The home has had vast noticeable changes over the past couple of months. The staff are very friendly and the rooms are well kept. The manager is very approachable and welcoming. My grandmother is well looked after and it is a joy to come into the home.