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3 Woodfield Road, Ealing, London, W5 1SL
View Full Details of Chestnut LodgeLatest Reviews for Chestnut Lodge
24 March 2025
My brother was happy in Chestnut Lodge and had good care.
10 September 2024
Chestnut Lodge was home to my Mother-in-law for eight years. The support for her and the family was excellent. Her final few weeks before she died were handled with great sensitivity and love. We will all be extremely grateful for making her passing from this life so stress-free and for being so supportive to our entire family.
28 March 2024
Attentive and caring staff on the second floor/Sinatra wing. Decent admin and communication. Overall, don't think Mother could be in a much better place - thanks to you all!
03 October 2023
When my mum arrived at Chestnut Lodge, she was very confused and upset, we were met as we arrived by a member of staff. She calmed Mum down and took her for a tour around the home, which really helped, Mum came back much more relaxed. It is a fantastic place with so many lovely people. The staff and management are very caring and lovely to my mum and myself, this is the best thing we have done and we are so grateful.
25 September 2023
Every time I fly back to England from Spain to Chestnut Lodge to visit my mum the staff have always been very welcoming, cheerful, helpful and always making sure I’m comfortable with my mum and the surroundings. My mum tells me she likes the staff and carers as they are very nice and kind to her all the time.
05 September 2023
Chestnut Lodge, I can honestly say I'm so happy with the care my partner is receiving from the staff. He is bed bound now and the staff keep him comfortable, clean, feed him and chat away to him. If I need to talk to the manager, or leading nurse, they always take time to reassure me. Overall, I am 100% happy.
01 September 2023
My mother receives excellent care in this home. She has a lovely room and the facilities (activities, lounge area, garden, etc.) are second to none. The staff treat all the residents with dignity and are considerate of their individual needs. The manager is wonderful and is always available for a chat or a meeting. My mum is very happy, well looked after, and provided with many stimulating activities to improve her well-being.
28 August 2023
The nurse in charge is very good. The staff are doing their jobs with love. Sometimes my sister-in-law does not have matching clothes, I was told that my sister-in-law chooses the clothes she wants to wear and sometimes she wears the dirty ones from the basket.
25 August 2023
Excellent, caring staff and management at all levels. We feel very lucky that my mother, who has advanced dementia, is cared for with such attention and compassion. She is always happy and content when we visit her and the staff are always friendly. The activities are also first rate.
25 August 2023
Great care home. Great staff and management. The care home is updating facilities to keep it looking clean and safe. Lots of activities to stimulate and engage with residents. We are very happy with the care our loved one is receiving.
25 August 2023
The staff are very caring and the manager is very hands-on. There are entertainment and activities for the residents, including day trips. Visitors are made very welcome. Families are kept well informed and invited to attend meetings. The staff respond quickly to any medical or social needs. It is the people that make this home welcoming. We moved our mother here from another local home, where the management was hostile and families were not made welcome. We are pleased we moved our mother to Chestnut Lodge.
24 August 2023
The staff and the management are brilliant. The care home manager knows all the residents by name and all their relatives. The care staff on my dad's floor are brilliant. They look after the residents as if they were their own family. My dad loves the home and he thinks he is in a hotel. Whenever there is an issue with dad (e.g. he's had a fall), the home always inform me by email or phone. I could not hope for a safer, happier and more caring place for my dad to live.
24 August 2023
The staff are always on hand when I attend with my daughter, attentive to clients and I am happy that there is a diverse team. The nursing home offers a host of activities, foods and things to do for the clients.
22 August 2023
Great support and accommodation for my father. He’s settled with ease and is involved in different activities. The food, room and general features of the home are brilliant. The care staff are very accommodating.
22 August 2023
Chestnut Lodge is the ideal care home for my stepfather. It is a small home which equates to quality of care. The quality of care is very good. The staff know my stepfather well and show him care and respect. Prior to becoming a resident at the home, he had been living with ulcers on both legs from the ankle up to the knees for nearly 4 years. He had district nurses who would visit his house at least twice a week but the ulcers never healed. Within 4 months of living at Chestnut Lodge, his legs were completely healed. The manager and his deputy are extremely helpful and listen to any concerns I have raised and have acted immediately. His nurse is also wonderful. My stepfather is clean, healthy and presents as happy most of the time. He is living with dementia and this is becoming progressively worse but the care team knows his likes and dislike and support him well. I have given a top rating because, I know that my stepfather is in good hands.
22 August 2023
I can’t say how happy I am that Mum is in Chestnut Lodge. She has been here for 1 year now and the transformation is amazing. The carers are wonderful and treat her with respect and humour. Nothing seems to get them down. They cope with her moods (and she has many) with a smile and gentleness. The entertainment organiser is amazing and she provides activities and outings and shows some days morning and the afternoon. The manager is also amazing. Mum loves him as he always says good morning each day and again he is always smiling and kind.
22 August 2023
This year I believe my mother's health and well-being have been well looked after. The standard of cleanliness in the home has been very good staff and carers are very attentive. I’m very happy with the security that the home provides. The manager and his staff have kept me informed about my mum’s well-being at all times.
22 August 2023
A very happy home from the management downwards, with smiley faces from all the staff! I know my mother albeit in the final stages of Dementia still feels the love and care the staff provide and that is priceless in my opinion! Thank you.
22 August 2023
The care home is a lovely, safe place, with a high standard of trained staff. It's always clean, tidy and welcoming. The care home is very active, with trips out and has a year-round calendar of events, as well as a lovely garden for summer activities. The staff and management are very supportive and caring for relatives, which is very important.
22 August 2023
Chestnut Lodge provides the care and compassion that you would wish for any loved family member. Over the last few years whilst my mum has been resident I have visited weekly and always, without exception, receive a warm and caring welcome. The manager and staff are so kind and considerate and I could not wish for my mum to be in a better place. The atmosphere is like being in a family home, full of fun, laughter, energy and inclusion. Every effort is made to adapt to the needs of the residents and families. I cannot speak highly enough of all the staff and kindness is at the core of everything. For the first time in many years I can sleep at night knowing my mum is safe and well cared for and that comfort is priceless. Thank you to the manager and all the staff who contribute to this. I will be forever grateful.
Latest Reviews for Chestnut Lodge
24 March 2025
My brother was happy in Chestnut Lodge and had good care.
10 September 2024
Chestnut Lodge was home to my Mother-in-law for eight years. The support for her and the family was excellent. Her final few weeks before she died were handled with great sensitivity and love. We will all be extremely grateful for making her passing from this life so stress-free and for being so supportive to our entire family.
28 March 2024
Attentive and caring staff on the second floor/Sinatra wing. Decent admin and communication. Overall, don't think Mother could be in a much better place - thanks to you all!
03 October 2023
When my mum arrived at Chestnut Lodge, she was very confused and upset, we were met as we arrived by a member of staff. She calmed Mum down and took her for a tour around the home, which really helped, Mum came back much more relaxed. It is a fantastic place with so many lovely people. The staff and management are very caring and lovely to my mum and myself, this is the best thing we have done and we are so grateful.
25 September 2023
Every time I fly back to England from Spain to Chestnut Lodge to visit my mum the staff have always been very welcoming, cheerful, helpful and always making sure I’m comfortable with my mum and the surroundings. My mum tells me she likes the staff and carers as they are very nice and kind to her all the time.
05 September 2023
Chestnut Lodge, I can honestly say I'm so happy with the care my partner is receiving from the staff. He is bed bound now and the staff keep him comfortable, clean, feed him and chat away to him. If I need to talk to the manager, or leading nurse, they always take time to reassure me. Overall, I am 100% happy.
01 September 2023
My mother receives excellent care in this home. She has a lovely room and the facilities (activities, lounge area, garden, etc.) are second to none. The staff treat all the residents with dignity and are considerate of their individual needs. The manager is wonderful and is always available for a chat or a meeting. My mum is very happy, well looked after, and provided with many stimulating activities to improve her well-being.
28 August 2023
The nurse in charge is very good. The staff are doing their jobs with love. Sometimes my sister-in-law does not have matching clothes, I was told that my sister-in-law chooses the clothes she wants to wear and sometimes she wears the dirty ones from the basket.
25 August 2023
Excellent, caring staff and management at all levels. We feel very lucky that my mother, who has advanced dementia, is cared for with such attention and compassion. She is always happy and content when we visit her and the staff are always friendly. The activities are also first rate.
25 August 2023
Great care home. Great staff and management. The care home is updating facilities to keep it looking clean and safe. Lots of activities to stimulate and engage with residents. We are very happy with the care our loved one is receiving.
25 August 2023
The staff are very caring and the manager is very hands-on. There are entertainment and activities for the residents, including day trips. Visitors are made very welcome. Families are kept well informed and invited to attend meetings. The staff respond quickly to any medical or social needs. It is the people that make this home welcoming. We moved our mother here from another local home, where the management was hostile and families were not made welcome. We are pleased we moved our mother to Chestnut Lodge.
24 August 2023
The staff and the management are brilliant. The care home manager knows all the residents by name and all their relatives. The care staff on my dad's floor are brilliant. They look after the residents as if they were their own family. My dad loves the home and he thinks he is in a hotel. Whenever there is an issue with dad (e.g. he's had a fall), the home always inform me by email or phone. I could not hope for a safer, happier and more caring place for my dad to live.
24 August 2023
The staff are always on hand when I attend with my daughter, attentive to clients and I am happy that there is a diverse team. The nursing home offers a host of activities, foods and things to do for the clients.
22 August 2023
Great support and accommodation for my father. He’s settled with ease and is involved in different activities. The food, room and general features of the home are brilliant. The care staff are very accommodating.
22 August 2023
Chestnut Lodge is the ideal care home for my stepfather. It is a small home which equates to quality of care. The quality of care is very good. The staff know my stepfather well and show him care and respect. Prior to becoming a resident at the home, he had been living with ulcers on both legs from the ankle up to the knees for nearly 4 years. He had district nurses who would visit his house at least twice a week but the ulcers never healed. Within 4 months of living at Chestnut Lodge, his legs were completely healed. The manager and his deputy are extremely helpful and listen to any concerns I have raised and have acted immediately. His nurse is also wonderful. My stepfather is clean, healthy and presents as happy most of the time. He is living with dementia and this is becoming progressively worse but the care team knows his likes and dislike and support him well. I have given a top rating because, I know that my stepfather is in good hands.
22 August 2023
I can’t say how happy I am that Mum is in Chestnut Lodge. She has been here for 1 year now and the transformation is amazing. The carers are wonderful and treat her with respect and humour. Nothing seems to get them down. They cope with her moods (and she has many) with a smile and gentleness. The entertainment organiser is amazing and she provides activities and outings and shows some days morning and the afternoon. The manager is also amazing. Mum loves him as he always says good morning each day and again he is always smiling and kind.
22 August 2023
This year I believe my mother's health and well-being have been well looked after. The standard of cleanliness in the home has been very good staff and carers are very attentive. I’m very happy with the security that the home provides. The manager and his staff have kept me informed about my mum’s well-being at all times.
22 August 2023
A very happy home from the management downwards, with smiley faces from all the staff! I know my mother albeit in the final stages of Dementia still feels the love and care the staff provide and that is priceless in my opinion! Thank you.
22 August 2023
The care home is a lovely, safe place, with a high standard of trained staff. It's always clean, tidy and welcoming. The care home is very active, with trips out and has a year-round calendar of events, as well as a lovely garden for summer activities. The staff and management are very supportive and caring for relatives, which is very important.
22 August 2023
Chestnut Lodge provides the care and compassion that you would wish for any loved family member. Over the last few years whilst my mum has been resident I have visited weekly and always, without exception, receive a warm and caring welcome. The manager and staff are so kind and considerate and I could not wish for my mum to be in a better place. The atmosphere is like being in a family home, full of fun, laughter, energy and inclusion. Every effort is made to adapt to the needs of the residents and families. I cannot speak highly enough of all the staff and kindness is at the core of everything. For the first time in many years I can sleep at night knowing my mum is safe and well cared for and that comfort is priceless. Thank you to the manager and all the staff who contribute to this. I will be forever grateful.