Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for DIL Home (Thornton-Cleveleys)

stars
stars 11 April 2024
My friend moved into the DIL Care Home at the beginning of January 2024. From the outset I found the home completely satisfactory. The care and understanding shown to my friend (who has dementia) by both staff and management is excellent. When I visit I am made to feel welcome and the home has a warm homely atmosphere. In my opinion "simply the best".
Review from Jacqui S (Friend of Resident/Service User)
stars
stars 04 December 2018
It was very hard placing my mother into a home, however, from the start, SONACare really went above and beyond to help me and give me total peace of mind. Six weeks later and my mother absolutely loves living here. The staff are really first class in the caring and commitment, I really could not have found a better home. Thank you so much for looking after my mother.
Review from Nathan C (Son of Resident/Service User)
stars
stars 08 January 2018
I visited twice a week to see my friend who has dementia. From June to November 2017, he was looked after very well and was always happy. He said every time I visit the food is good, my room is very good, I like the meals and staff are good to him. I have noticed the care home improve and change a lot. I know all staff are very good and take good care of my friend.
Review from Yunus S (Friend of Resident/Service User)