Staff not trained in care/support of Alzheimer's, especially agency
staff. Lack of empathy. dignity and respect for resident. Lack of
communication between management and carers. Name badges are not worn
which is not helpful to someone who has Alzheimer's. Bare minimum help
given to the resident. Cleaning of flat non-existent (when paying for it).
Latest Reviews for Pitches View
23 November 2023
Staff not trained in care/support of Alzheimer's, especially agency
staff. Lack of empathy. dignity and respect for resident. Lack of
communication between management and carers. Name badges are not worn
which is not helpful to someone who has Alzheimer's. Bare minimum help
given to the resident. Cleaning of flat non-existent (when paying for it).