Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Birch Court

stars
stars 27 November 2017
Staff here went the extra mile for my mum. She was always looked after with dignity and respect. Mum was showered daily and her hair done and always looked immaculate. When she became more dependent and confused with her dementia they supported us and her to find a home with more care. All the staff were amazing and she felt they were her friends. Mealtimes were beautifully set out and at Christmas, it was like being at home in a big family! Thank you so much to the lovely staff group which has remained consistent since mum moved in. This has been of great benefit.
Review from Cheryl B (Daughter of Resident/Service User)