Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


Top Tips for Writing a Review

All reviews must comply with our Review Policy Content Standards.

0 characters (200 minimum, 1000 maximum)

How would you rate the Care Home on the following? (Please give your true thoughts for each category, this feedback will help the Care Home and those looking for similar care)

Your Contact Details

Please provide your details as we may contact you to authenticate your review. The review MUST be input and submitted by you, using your own personal email address (the email of the Care Home will not be accepted).

Reviews cannot be submitted anonymously. Your full name may be passed to the Care Home or to its service provider handling reviews but not to any other third party. Your full name, email and telephone will not be published.

A Preview of how your Review will be displayed

This preview will show once you have entered all required review information above

Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

Please view our Review Policy and our Privacy Policy to see how your review and personal details will be processed. Please note we have a zero tolerance for fraudulent reviews, for further information please refer to the Fraudulent Reviews section in our Review Policy.

Latest Reviews for Mayfields

stars
stars 28 November 2018
Mayfields has been a great place for my mum. The facility is clean, safe and secure and she enjoys the meals and activities. We were able to personalize her two bedroom flat with her own familiar furniture and this really helped ease the transition from her house. The extra bedroom makes it convenient for me to stay when I am visiting and I always feel welcomed by the staff. Mum's regular carers are patient, respectful and genuinely care for her well being.
Review from Louise B (Daughter of Resident/Service User)
stars
stars 07 August 2015
Clean, efficient home with friendly staff. Relief to know Mum has a call button for emergencies. She was proud to show me the dining room and next time I visit is keen for me to join her there for dinner. As her memory goes it is good to know she is being checked on regularly by staff, both nursing and non nursing.
Review from Jayne E (Daughter of Resident/Service User)