Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Plas Hyfryd

stars
stars 06 July 2023
We were very grateful to have been able to secure a flat for our mother who wanted to maintain her independence but needed some assistance during the day. Her flat had been freshly decorated and was spotlessly clean and spacious. They provide a daily three course lunch and opportunity for residents to socialise. We were able to arrange a care package when a couple of slots became available including an excellent laundry service. Sadly due to the rapid decline following her dementia prognosis and her increased falls she was only able to live there for a few months and has recently moved into a Care Home to receive 24/7 care. The manager was exceptionally helpful and kind. The staff and care team also went above and beyond to help her. I wouldn't hesitate to recommend Plas Hyfryd.
Review from Linda H (Daughter of Resident/Service User)