I've had a lovely visit with mum again today. Field Lodge is always a joy to visit. Always spotlessly clean. The staff are very friendly, both towards residents and visitors and go out of their way to help. Mum's privacy is always respected and she is always treated with dignity. Mum's been at Field Lodge for 5 1/2 years now and never once have I regretted her being there.
My mother has been to Field Lodge twice for respite care. I was so impressed with the level of care. There are plenty of staff to support residents and they are so patient and warm. Mum came home stronger and more engaged each time. When (as is inevitable with dementia) that she needs full time care she will be returning to Field Lodge where I have every confidence that she will have the best possible care.
My dear husband has been at Field Lodge for two years. I found the care he received was very good, and I am thankful to say he got to know the staff who cared for him. It is a lovely home with a family atmosphere. He had some favourites among the staff. Many thanks for looking after him these last two years.
Staff go out of their way to smile and say hello which means a lot. Plenty of activities and entertainment regularly. My mum receives good genuine love and care from carers. Very happy with my mum's care
Mum has been at Field Lodge for a year now. Her move was accelerated by a bad fall at home, a broken hip and a need for respite care last year. I live abroad and the team moved heaven and earth to help me get mum moved from another care home where she had been initially placed after her hospital stay (and was totally unsuitable). When the chance came, mum moved to the ground floor, where she currently lives in a very attractive room. First up, to quote others, it comes down to the staff. In my opinion this amazing team cannot be thanked enough for their constant attention to detail in their care, from personal care, to the plentiful food and for all the marvellous activities laid on, daily I might add. Mum has been to shopping centres, on boat trips, had an evening meal out at a pub and been to a petting zoo. The home itself is clean, warm, safe and welcoming. Above all, residents are treated with kindness and respect. I don't think there is higher praise than that. Thank you.
Mum lived at Field Lodge for almost 8 months, until recently. Dad lived there for 18 months 8 years ago. The premises are well maintained, well furnished, clean and fresh. In-home facilities such as cinema, coffee shop, lounges and dining rooms are excellent. Field Lodge looks as good today as it did in 2016. Residents' food is very good, domestic staff keep the premises and residents' rooms very clean, and maintenance and repairs are done promptly and without fuss. The lifestyle team organise activities, classes, outings and concerts regularly. There is something to look forward to daily. But all the above is nothing without the people at Field Lodge. At every level: senior management, admin, domestic, lifestyle, nurses, team leaders and carers, they all provide an outstanding service. We lost Mum recently, but the care, compassion and love shown to Mum at the end of her life is beyond measure and made her journey so much more bearable for her and us.
Visited my grandma just after Christmas and had a lovely day. Met great staff members always happy and friendly. My grandma is very lucky to be there. Home was very clean and warm, we had a coffee and cake in the coffee shop.
Staff at this care home are the most talented, caring, conscientious, trained, personal and brilliant - we feel so lucky to have the support of this team for my dad - he went at the beginning of Feb and has got nothing but positive to say about all the staff here.
A good care home with kind, caring and friendly staff. Good activities and staff. Was told they would not move but she was moved to another care home as the council would not pay her care home fees. Very disappointed and expensive.
Always a pleasant visit. Staff are always willing to chat and help etc.
What a lovely place. I visit my friend who has been at Field Lodge for 18 months every week for coffee in the cafe. The staff are so friendly and helpful and the care is amazing. The care is excellent and the staff do anything to help it feels like you are visiting friends every week.
It's a joy to visit my friend, the staff are friendly and caring, we chat to other residents and their visitors. There is always a selection of lovely cakes and pastries on offer in the Cafe. The entertainment staff are always busy organising things to entertain and occupy the residents. My friend says that the quality of the food is really good. If one of my relatives needed care I would be happy for them to reside there.
Wonderful care was given to my mother at Field Lodge, where she had lived for five years. From the manager to the carers, kitchen staff, domestic, etc, everyone was thoughtful, kind and caring. I could not have wished for any better care. The activities provided were excellent and relevant and organised to suit residents needs. ]Sadly, my mother died a few days ago. I will be forever grateful to Field Lodge for looking after her so well.
My mother has been in Field Lodge for over 3 years and she has had amazing care. The staff are always smiling and nothing is too much when asked anything. The home is very clean and welcoming. Mum has dementia but is always happy and well cared for. I would recommend Field Lodge to anyone who is looking for a safe and caring home for a relative.
Mum has been a resident at Field Lodge for the best part of three years. With dementia, type one diabetes and more recently a mini-stroke, she is a complex individual. Mum has been very well looked after at the home and treated with dignity. Medical issues have always been resolved as quickly as possible and the family has always been kept informed. Staff are generally very good, facilities and entertainment all of a high standard. I would recommend Field Lodge if asked.
I arrived in December and was made very welcome. I am looked after and have a good relationship with the lovely staff. I enjoy taking part in the activities programme and they are varied. On the whole, I am very settled in my new home, the only improvements I can suggest are to the wifi connection and a more consistent standard of catering.
Field Lodge feels like home. There is a kind and caring atmosphere. It has excellent facilities. They are clean and comfortable. There is a lovely garden. There are many enjoyable activities for residents. The staff are caring and professional. They were very thoughtful; for example, buying and decorating a table for my parent's wedding anniversary, and also Christmas too. Thank you for your kindness and care to both my parents.
My wife spent three weeks in Field Lodge as a period of respite (mainly for me) From the first enquiry to the moment she left after three weeks, we found nothing other than professionalism coupled with a sympathetic, caring approach.
Our 104-year-old mother is looked after very well. Always well turned out and her care is excellent. The site is always clean, and the staff are very friendly and helpful.
Overall we are very happy with the care received by our mum. She seems happy and well looked after. The staff all seem friendly and competent and mum enjoys their company.
I've had a lovely visit with mum again today. Field Lodge is always a joy to visit. Always spotlessly clean. The staff are very friendly, both towards residents and visitors and go out of their way to help. Mum's privacy is always respected and she is always treated with dignity. Mum's been at Field Lodge for 5 1/2 years now and never once have I regretted her being there.
My mother has been to Field Lodge twice for respite care. I was so impressed with the level of care. There are plenty of staff to support residents and they are so patient and warm. Mum came home stronger and more engaged each time. When (as is inevitable with dementia) that she needs full time care she will be returning to Field Lodge where I have every confidence that she will have the best possible care.
My dear husband has been at Field Lodge for two years. I found the care he received was very good, and I am thankful to say he got to know the staff who cared for him. It is a lovely home with a family atmosphere. He had some favourites among the staff. Many thanks for looking after him these last two years.
Staff go out of their way to smile and say hello which means a lot. Plenty of activities and entertainment regularly. My mum receives good genuine love and care from carers. Very happy with my mum's care
Mum has been at Field Lodge for a year now. Her move was accelerated by a bad fall at home, a broken hip and a need for respite care last year. I live abroad and the team moved heaven and earth to help me get mum moved from another care home where she had been initially placed after her hospital stay (and was totally unsuitable). When the chance came, mum moved to the ground floor, where she currently lives in a very attractive room. First up, to quote others, it comes down to the staff. In my opinion this amazing team cannot be thanked enough for their constant attention to detail in their care, from personal care, to the plentiful food and for all the marvellous activities laid on, daily I might add. Mum has been to shopping centres, on boat trips, had an evening meal out at a pub and been to a petting zoo. The home itself is clean, warm, safe and welcoming. Above all, residents are treated with kindness and respect. I don't think there is higher praise than that. Thank you.
Mum lived at Field Lodge for almost 8 months, until recently. Dad lived there for 18 months 8 years ago. The premises are well maintained, well furnished, clean and fresh. In-home facilities such as cinema, coffee shop, lounges and dining rooms are excellent. Field Lodge looks as good today as it did in 2016. Residents' food is very good, domestic staff keep the premises and residents' rooms very clean, and maintenance and repairs are done promptly and without fuss. The lifestyle team organise activities, classes, outings and concerts regularly. There is something to look forward to daily. But all the above is nothing without the people at Field Lodge. At every level: senior management, admin, domestic, lifestyle, nurses, team leaders and carers, they all provide an outstanding service. We lost Mum recently, but the care, compassion and love shown to Mum at the end of her life is beyond measure and made her journey so much more bearable for her and us.
Visited my grandma just after Christmas and had a lovely day. Met great staff members always happy and friendly. My grandma is very lucky to be there. Home was very clean and warm, we had a coffee and cake in the coffee shop.
Staff at this care home are the most talented, caring, conscientious, trained, personal and brilliant - we feel so lucky to have the support of this team for my dad - he went at the beginning of Feb and has got nothing but positive to say about all the staff here.
A good care home with kind, caring and friendly staff. Good activities and staff. Was told they would not move but she was moved to another care home as the council would not pay her care home fees. Very disappointed and expensive.
Always a pleasant visit. Staff are always willing to chat and help etc.
What a lovely place. I visit my friend who has been at Field Lodge for 18 months every week for coffee in the cafe. The staff are so friendly and helpful and the care is amazing. The care is excellent and the staff do anything to help it feels like you are visiting friends every week.
It's a joy to visit my friend, the staff are friendly and caring, we chat to other residents and their visitors. There is always a selection of lovely cakes and pastries on offer in the Cafe. The entertainment staff are always busy organising things to entertain and occupy the residents. My friend says that the quality of the food is really good. If one of my relatives needed care I would be happy for them to reside there.
Wonderful care was given to my mother at Field Lodge, where she had lived for five years. From the manager to the carers, kitchen staff, domestic, etc, everyone was thoughtful, kind and caring. I could not have wished for any better care. The activities provided were excellent and relevant and organised to suit residents needs. ]Sadly, my mother died a few days ago. I will be forever grateful to Field Lodge for looking after her so well.
My mother has been in Field Lodge for over 3 years and she has had amazing care. The staff are always smiling and nothing is too much when asked anything. The home is very clean and welcoming. Mum has dementia but is always happy and well cared for. I would recommend Field Lodge to anyone who is looking for a safe and caring home for a relative.
Mum has been a resident at Field Lodge for the best part of three years. With dementia, type one diabetes and more recently a mini-stroke, she is a complex individual. Mum has been very well looked after at the home and treated with dignity. Medical issues have always been resolved as quickly as possible and the family has always been kept informed. Staff are generally very good, facilities and entertainment all of a high standard. I would recommend Field Lodge if asked.
I arrived in December and was made very welcome. I am looked after and have a good relationship with the lovely staff. I enjoy taking part in the activities programme and they are varied. On the whole, I am very settled in my new home, the only improvements I can suggest are to the wifi connection and a more consistent standard of catering.
Field Lodge feels like home. There is a kind and caring atmosphere. It has excellent facilities. They are clean and comfortable. There is a lovely garden. There are many enjoyable activities for residents. The staff are caring and professional. They were very thoughtful; for example, buying and decorating a table for my parent's wedding anniversary, and also Christmas too. Thank you for your kindness and care to both my parents.
My wife spent three weeks in Field Lodge as a period of respite (mainly for me) From the first enquiry to the moment she left after three weeks, we found nothing other than professionalism coupled with a sympathetic, caring approach.
Our 104-year-old mother is looked after very well. Always well turned out and her care is excellent. The site is always clean, and the staff are very friendly and helpful.
Overall we are very happy with the care received by our mum. She seems happy and well looked after. The staff all seem friendly and competent and mum enjoys their company.