Submit a Review for Cliveden Manor Care Home - Avery Collection
210 Little Marlow Road, Marlow, SL7 1HX
View Full Details of Cliveden Manor Care Home - Avery CollectionLatest Reviews for Cliveden Manor Care Home - Avery Collection
10 March 2025
My Mother came to Cliveden Manor for two weeks respite care after a couple of falls. Her accommodation was ideal and the services and facilities offered were excellent. Without exception every member of staff we encountered were welcoming, friendly and extremely helpful. I have no hesitation in recommending Cliveden Manor.
05 March 2025
My friend has been living in Cliveden Manor for a year. He gets fantastic care by the committed staff. It seems to me that everyone, staff and residents alike are happy to be there. I often take our old dog along and she is welcomed and has to spend time navigating the lounge, being greeted by all. Now when we arrive her tail starts wagging and doesn't stop till she leaves. During this month, my friend moved rooms. Staff carried out the offer process, agreeing the move and executing it so well. My friend is happy in his new place.
04 March 2025
Moved my father in for a period of respite care, following a substantial procedure in hospital. The home is really comfortable, welcoming and spacious, a cut above everywhere else that we looked. The team are all superb, reception, administration, nursing and care, restaurant. Everyone is friendly, attentive and supportive. Very easy and responsive to deal with as an organisation. They have looked after dad superbly, to the point that he has now decided to stay put rather than go back home.
04 March 2025
My godmother moved to Cliveden Manor when her previous care home closed down. Even though she has a degenerative condition, her mental faculties appeared to improve after the move, which I attribute to the excellent care she has received. She is in The Willows, which looks after residents with dementia. There are multiple activities every day, entertainers performing and frequent trips. The residents go on boat trips from Marlow, are taken to Kew Gardens and even go ice-skating. Wheelchairs on the ice! I believe these many stimulating activities are greatly beneficial in maintaining cognitive function and engagement with one's surroundings. The medical care is managed well through a local GP, with relatives being invited to an annual medication review. The staff are warm and caring, showing a real affection for the resident and impressive attention to detail. I have recommended Cliveden Manor to friends, as it is the best care home I have visited.
04 March 2025
On looking for somewhere my friend would be well looked after. We were warmly welcomed on our first visit. Greeted warmly by every staff member throughout our visit, this helped us to decide our final decision. Thoroughly recommend for peace of mind for a loved one.
13 February 2025
In December 2024, I contracted Cliveden Manor Care Home to see if they could offer respite care to my father who had been taken ill abroad. The team worked closely with me as my father was repatriated. They went out of their way to ensure that he was successfully transferred to Cliveden Manor on Christmas Eve. It was an entirely patient-led process. No red tape. No massive forms. It was a great relief to me and my family to have him settled before Christmas.
31 October 2024
I have found the care home very welcoming, efficient, caring and the environment very friendly and comfortable. When I have raised any queries on behalf of my sister, while she was staying for 2 weeks respite care, they were dealt with efficiently and quickly. My sister and I have now decided that she will stay permanently as a resident. They have made her so welcome, responded promptly to care needs and the client liaison manager has been particularly kind, understanding and has gone the extra mile to make sure my sisters care and comfort is a priority.
11 October 2024
My mother lived at Cliveden Manor Care Home from February 2023 until she passed away in September of 2024. I want to take the opportunity to thank all the wonderful staff at Cliveden Manor for the excellent care given to my mother over the last 20 months and especially during the last 3 months. Although she strongly resisted going into Cliveden and was very angry with me for 'locking her up', she genuinely came to love living there and calling it home. I think the reason she loved it so much was the exceptional level of care she received. I know she felt a great deal of affection for all of her caregivers and the nursing staff. The team there is really outstanding, and I couldn't be happier with the care she received. We should all be so lucky as to live in a place like Cliveden Manor for our final years! Since I live in the US, it was a great comfort to me to know that my mother was loved and taken care of. The lovely staff felt like family to me and mum.
11 October 2024
My mother has been living at Cliveden Manor Care Home for 3 months now. She is always saying what a lovely home it is, and that all the staff are very helpful and friendly. Mum has recently changed rooms. The client liaison manager, was extremely caring, patient and considerate, helping mum to find the room that best suited her needs and preferences. She has been extremely supportive to both me and mum and we are very grateful to her for all her help throughout the process. She has been professional and caring. Mum is very settled now.
30 August 2024
Excellent activities program making use of the lovely terrace beautifully maintained. Catered for by an exceptional restaurant team - much enjoyed! The house is run with residents encouraged to provide feedback on everything.
29 August 2024
We (daughters) loved everything about the home and the care. If it was up to us, Mum would be staying. The only downside was the parking.
16 August 2024
I stayed at Cliveden Manor for 3 weeks and I will certainly return. The rooms were lovely and I found the staff could not have been more helpful. There was always something happening to keep the residents occupied but if one wanted to be alone the staff would pop into our room to check we were OK. I give it 9 out of ten.
08 August 2024
I could not fault it in any way. Everybody was always very helpful.
08 July 2024
I was staying to accompany my wife. Her stay was pleasant, but overall inactive for me. The staff were excellent and we had plenty of laughs the time spent there was long enough and we were ready to go home. I would recommend you to others.
03 July 2024
Cliveden Manor Care Home provided a life-saving care environment at short notice for my elderly father at a time of great need. The facilities, care and support that he received were exceptional and allowed the family to focus on my father in his time of most need. I will be forever grateful to the entire team for the level of support provided and the dignity and respect shown to my father. Thank you from the bottom of my heart.
02 July 2024
My mother lived at Cliveden Manor Avery Collection for 20 months. She was so happy there. She loved the carers and staff and felt safe and well cared for. The staff are exceptional and could not have done more for Mum, professional, respectful and so very caring. The whole atmosphere at Cliveden Manor is just lovely, staff, music, flowers, and immaculately clean. Mum enjoyed the food and loved her home. A few weeks after she moved in, she said to me 'Don't worry I will never be lonely here'. We, as her family were given a warm welcome whenever we visited too. We were blessed she spent her last months in such a warm and safe place. I cannot speak highly enough. Thank you.
24 June 2024
The level of care and support is excellent for my Mum. Mum enjoys the activities and the food.
06 May 2024
I have been a resident at Cliveden Manor for five months recuperating following two weeks in hospital with heart failure and a build-up of fluid in my body. I arrived by ambulance on 13th December 2023 and was welcomed by all of the management team and carers both friendly. Everyone at Cliveden Manor has been very helpful and kind to me. By choice I have enjoyed excellent meals, gained weight, and have been happy here.
28 March 2024
Mum is a relatively new resident and was understandably very apprehensive and nervous about leaving her home. The team at Cliveden Manor couldn't have done more to help and support both Mum and myself throughout the whole process of moving. Mum is settling in really well; says that she feels safe, meeting other residents, enjoying a lovely variety of meals and joining activities. It's such a pleasure to visit her in such a warm, comfortable and welcoming environment. A huge 'thank you' to all the staff for their care, kindness and friendly greetings.
30 January 2024
My mother was a resident at Clivenden for the last 2 years. During this time, I found all staff very helpful and provided is high level of care to my mother. I found that if I had any issues or problems, they were resolved promptly with the best interests of my mother served. I wouldn't hesitate to recommend Cliveden Manor.
Latest Reviews for Cliveden Manor Care Home - Avery Collection
10 March 2025
My Mother came to Cliveden Manor for two weeks respite care after a couple of falls. Her accommodation was ideal and the services and facilities offered were excellent. Without exception every member of staff we encountered were welcoming, friendly and extremely helpful. I have no hesitation in recommending Cliveden Manor.
05 March 2025
My friend has been living in Cliveden Manor for a year. He gets fantastic care by the committed staff. It seems to me that everyone, staff and residents alike are happy to be there. I often take our old dog along and she is welcomed and has to spend time navigating the lounge, being greeted by all. Now when we arrive her tail starts wagging and doesn't stop till she leaves. During this month, my friend moved rooms. Staff carried out the offer process, agreeing the move and executing it so well. My friend is happy in his new place.
04 March 2025
Moved my father in for a period of respite care, following a substantial procedure in hospital. The home is really comfortable, welcoming and spacious, a cut above everywhere else that we looked. The team are all superb, reception, administration, nursing and care, restaurant. Everyone is friendly, attentive and supportive. Very easy and responsive to deal with as an organisation. They have looked after dad superbly, to the point that he has now decided to stay put rather than go back home.
04 March 2025
My godmother moved to Cliveden Manor when her previous care home closed down. Even though she has a degenerative condition, her mental faculties appeared to improve after the move, which I attribute to the excellent care she has received. She is in The Willows, which looks after residents with dementia. There are multiple activities every day, entertainers performing and frequent trips. The residents go on boat trips from Marlow, are taken to Kew Gardens and even go ice-skating. Wheelchairs on the ice! I believe these many stimulating activities are greatly beneficial in maintaining cognitive function and engagement with one's surroundings. The medical care is managed well through a local GP, with relatives being invited to an annual medication review. The staff are warm and caring, showing a real affection for the resident and impressive attention to detail. I have recommended Cliveden Manor to friends, as it is the best care home I have visited.
04 March 2025
On looking for somewhere my friend would be well looked after. We were warmly welcomed on our first visit. Greeted warmly by every staff member throughout our visit, this helped us to decide our final decision. Thoroughly recommend for peace of mind for a loved one.
13 February 2025
In December 2024, I contracted Cliveden Manor Care Home to see if they could offer respite care to my father who had been taken ill abroad. The team worked closely with me as my father was repatriated. They went out of their way to ensure that he was successfully transferred to Cliveden Manor on Christmas Eve. It was an entirely patient-led process. No red tape. No massive forms. It was a great relief to me and my family to have him settled before Christmas.
31 October 2024
I have found the care home very welcoming, efficient, caring and the environment very friendly and comfortable. When I have raised any queries on behalf of my sister, while she was staying for 2 weeks respite care, they were dealt with efficiently and quickly. My sister and I have now decided that she will stay permanently as a resident. They have made her so welcome, responded promptly to care needs and the client liaison manager has been particularly kind, understanding and has gone the extra mile to make sure my sisters care and comfort is a priority.
11 October 2024
My mother lived at Cliveden Manor Care Home from February 2023 until she passed away in September of 2024. I want to take the opportunity to thank all the wonderful staff at Cliveden Manor for the excellent care given to my mother over the last 20 months and especially during the last 3 months. Although she strongly resisted going into Cliveden and was very angry with me for 'locking her up', she genuinely came to love living there and calling it home. I think the reason she loved it so much was the exceptional level of care she received. I know she felt a great deal of affection for all of her caregivers and the nursing staff. The team there is really outstanding, and I couldn't be happier with the care she received. We should all be so lucky as to live in a place like Cliveden Manor for our final years! Since I live in the US, it was a great comfort to me to know that my mother was loved and taken care of. The lovely staff felt like family to me and mum.
11 October 2024
My mother has been living at Cliveden Manor Care Home for 3 months now. She is always saying what a lovely home it is, and that all the staff are very helpful and friendly. Mum has recently changed rooms. The client liaison manager, was extremely caring, patient and considerate, helping mum to find the room that best suited her needs and preferences. She has been extremely supportive to both me and mum and we are very grateful to her for all her help throughout the process. She has been professional and caring. Mum is very settled now.
30 August 2024
Excellent activities program making use of the lovely terrace beautifully maintained. Catered for by an exceptional restaurant team - much enjoyed! The house is run with residents encouraged to provide feedback on everything.
29 August 2024
We (daughters) loved everything about the home and the care. If it was up to us, Mum would be staying. The only downside was the parking.
16 August 2024
I stayed at Cliveden Manor for 3 weeks and I will certainly return. The rooms were lovely and I found the staff could not have been more helpful. There was always something happening to keep the residents occupied but if one wanted to be alone the staff would pop into our room to check we were OK. I give it 9 out of ten.
08 August 2024
I could not fault it in any way. Everybody was always very helpful.
08 July 2024
I was staying to accompany my wife. Her stay was pleasant, but overall inactive for me. The staff were excellent and we had plenty of laughs the time spent there was long enough and we were ready to go home. I would recommend you to others.
03 July 2024
Cliveden Manor Care Home provided a life-saving care environment at short notice for my elderly father at a time of great need. The facilities, care and support that he received were exceptional and allowed the family to focus on my father in his time of most need. I will be forever grateful to the entire team for the level of support provided and the dignity and respect shown to my father. Thank you from the bottom of my heart.
02 July 2024
My mother lived at Cliveden Manor Avery Collection for 20 months. She was so happy there. She loved the carers and staff and felt safe and well cared for. The staff are exceptional and could not have done more for Mum, professional, respectful and so very caring. The whole atmosphere at Cliveden Manor is just lovely, staff, music, flowers, and immaculately clean. Mum enjoyed the food and loved her home. A few weeks after she moved in, she said to me 'Don't worry I will never be lonely here'. We, as her family were given a warm welcome whenever we visited too. We were blessed she spent her last months in such a warm and safe place. I cannot speak highly enough. Thank you.
24 June 2024
The level of care and support is excellent for my Mum. Mum enjoys the activities and the food.
06 May 2024
I have been a resident at Cliveden Manor for five months recuperating following two weeks in hospital with heart failure and a build-up of fluid in my body. I arrived by ambulance on 13th December 2023 and was welcomed by all of the management team and carers both friendly. Everyone at Cliveden Manor has been very helpful and kind to me. By choice I have enjoyed excellent meals, gained weight, and have been happy here.
28 March 2024
Mum is a relatively new resident and was understandably very apprehensive and nervous about leaving her home. The team at Cliveden Manor couldn't have done more to help and support both Mum and myself throughout the whole process of moving. Mum is settling in really well; says that she feels safe, meeting other residents, enjoying a lovely variety of meals and joining activities. It's such a pleasure to visit her in such a warm, comfortable and welcoming environment. A huge 'thank you' to all the staff for their care, kindness and friendly greetings.
30 January 2024
My mother was a resident at Clivenden for the last 2 years. During this time, I found all staff very helpful and provided is high level of care to my mother. I found that if I had any issues or problems, they were resolved promptly with the best interests of my mother served. I wouldn't hesitate to recommend Cliveden Manor.