Submit a Review for Puddingstone Grange
82 Plumstead Common Road, Plumstead, London, SE18 3RD
View Full Details of Puddingstone GrangeLatest Reviews for Puddingstone Grange
21 February 2025
This home is wonderful, it is well managed and blessed with a great team of caring professionals. My Mother loves it here, as a family we are assured that she is safe and well cared for. Mum has been here for three years and it is her home.
09 January 2025
I would highly recommend this home - very caring staff. Not sure if it's value for money as it's authority-funded. The room is slightly shabby and needs a repaint and shouldn't be used as a storage facility i.e. someone else's wheelchair, walking frame and pads etc.
01 October 2024
My father-in-law has been at this home for a while now. The care is amazing and he has come on so good and very pleased that he is a happy man.
01 October 2024
The home is looking after my father very well, it's safe and secure and my father is very happy!
13 September 2024
Visited on Christmas morning. Mother was fast asleep and refusing to wake despite our presence. The staff on duty were very kind and caring trying to coax her awake and prepare her for our visit. Such care and attention was good to see and allowed us time to spend festive time with Mother.
10 September 2024
The staff at Puddingstone Grange never cease to amaze me - they well and truly go above and beyond, going to so much effort to ensure that all their residents are well looked after at all times. Take today for example. It was Mum's 80th birthday. The staff had put up balloons and banners, given her birthday cards and presents, and arranged a party for her with lots of party food and cakes. They always make a huge effort to celebrate resident's birthdays, and today was no exception. We are so lucky to have found this gem of a care home for Mum - it's so hard when you have to make the decision to move a loved one into care, but knowing they are treated like family by all the staff makes it so much easier.
02 September 2024
Really nice Care Home. Staff are really helpful and friendly. Most of all, extremely kind and considerate to my sister and her fellow residents. Have shared several meals with them and they are very tasty. Really kind, helpful and approachable manager, as are the rest of the staff. Would strongly recommend.
02 September 2024
This is such a wonderful care home, the staff always go above and beyond and really genuinely care about the residents. My Aunt has been very happy here, there are always activities to do and special events going on. I can't thank them enough!
28 August 2024
My brother resided in this home for only 3 weeks. Within that time, he got a pressure sore. When he was admitted into the hospital, the pressure sore was un-gradable. He remained in hospital for 4 months on intravenous antibiotics. He still has the pressure, which is stage 4, still very serious. His care needs increased and is now in a lovely nursing home. There was an investigation, but apparently, it was down to the district nurses. I believe the care home was responsible as they were the prime carers. Surely, when they did my brother's personal care, then they would have noticed how bad the pressure sore actually was. That is if he received personal care as he often looked unkempt as did a few of the residents. If you are looking for a care home for your loved one, please avoid this home. There is no care here, only negligence. I wished I had taken more notice of previous reviews and avoided putting my poor brother here.
22 July 2024
This is a home that cares for residents with dementia. It has a dementia nursing unit. My mother has been a resident for 3 years. My experience is totally positive. The home has a very good management team who respond positively and actively to any issues or suggestions. Staff are keen to engage with relatives, I am always included and kept informed by phone of any changes with Mum or her care. Despite her late stage dementia Mum is content here. Her needs are well met with kindness and good humour. I am so pleased I chose Puddingstone Grange for Mum. Thank you to all the staff. You are doing a great job. Keep it up.
15 April 2024
My friend was always treated with kindness and dignity. Staff encouraged and assisted her to eat and drink right to the end. She was always clean and comfortable in her bed and her wellbeing and safety were important to everyone. I would recommend Puddingstone Grange to anyone looking for care for a relative.
08 March 2024
Myself and my mother the resident's sister always commented when we visited Puddingstone Grange how nice and attentive the staff were and how clean the care home is all the time. My auntie who has now sadly passed away was at this care home for 19 months and was cared for very well. I would recommend this care home 100%.
08 February 2024
Warm welcome from staff. My relative was looked after very well. Much better than previous home she was in. Home was clean and tidy.
22 January 2024
My mother was welcomed to the nursing unit in a very efficient manner, with care for her wellbeing and acquainting themselves with her needs. A very good or rather excellent start to the residency. Haven't had the opportunity to assess everything as yet.
21 August 2023
My mother-in-law spent the last year of her life in this wonderful home. The staff were lovely, the accommodation was spotless, and we couldn’t have asked for a better place for her to spend her final year. They took all the worry off our shoulders and we knew she was safe. She laughed, she was happy, and she was safe.
17 July 2023
I requested a meeting to discuss issues with my mum, as always I was met with kindness and professional and was completely reassured.
13 June 2023
As a regular visitor weekly for the past 5/6 years Christmas at Puddingstone Grange is fantastic. The staff go out of their way to make this time of year a wonderful celebration for everyone. The staff work so hard and include many of the residents to help out. Beautiful and inclusive. Long dining tables with crackers etc. Christmas trees and decorations everywhere. Also, the local church singers come each year. The weeks of Christmas are superb at Puddingstone Grange.
16 May 2023
Mum moved into Puddingstone in April, and we were thrilled to be able to get in her there. Mum was in a fragile state mentally, and the manager went above and beyond to get Mum in there at short notice. We were beyond grateful to her. From the moment Mum arrived, her mental health improved immediately, she is settled, happy and most importantly happy. Every single member of staff we have met are kind, energetic and caring. We really couldn’t ask for anymore, and Mum had said she never feels lonely and it’s like home from home! The best comment you could ask for! The home is clean and relatives are made to feel welcome and kept in the picture with everything regarding their loved ones. I am happy leaving Mum after a visit knowing she is safe, happy and being cared for! Thanks again to the manager and her staff for doing a great job.
24 April 2023
Puddingstone Grange care home has been excellent in the care of my mum. The staff are always professional and helpful. Highly recommended. The management have always been helpful in advice and thoughtful. The staff are good at letting you know of any issues that have happened regarding my mum, with phone calls.
14 April 2023
Staff are friendly, care seems to be good but would love it if a way could be found to shower or properly bath my partner. Home is clean and rooms are large and bright. Staff interaction is good. Wish her hair was washed more than once per week. An in-house chiropodist would be a serious bonus.
Latest Reviews for Puddingstone Grange
21 February 2025
This home is wonderful, it is well managed and blessed with a great team of caring professionals. My Mother loves it here, as a family we are assured that she is safe and well cared for. Mum has been here for three years and it is her home.
09 January 2025
I would highly recommend this home - very caring staff. Not sure if it's value for money as it's authority-funded. The room is slightly shabby and needs a repaint and shouldn't be used as a storage facility i.e. someone else's wheelchair, walking frame and pads etc.
01 October 2024
My father-in-law has been at this home for a while now. The care is amazing and he has come on so good and very pleased that he is a happy man.
01 October 2024
The home is looking after my father very well, it's safe and secure and my father is very happy!
13 September 2024
Visited on Christmas morning. Mother was fast asleep and refusing to wake despite our presence. The staff on duty were very kind and caring trying to coax her awake and prepare her for our visit. Such care and attention was good to see and allowed us time to spend festive time with Mother.
10 September 2024
The staff at Puddingstone Grange never cease to amaze me - they well and truly go above and beyond, going to so much effort to ensure that all their residents are well looked after at all times. Take today for example. It was Mum's 80th birthday. The staff had put up balloons and banners, given her birthday cards and presents, and arranged a party for her with lots of party food and cakes. They always make a huge effort to celebrate resident's birthdays, and today was no exception. We are so lucky to have found this gem of a care home for Mum - it's so hard when you have to make the decision to move a loved one into care, but knowing they are treated like family by all the staff makes it so much easier.
02 September 2024
Really nice Care Home. Staff are really helpful and friendly. Most of all, extremely kind and considerate to my sister and her fellow residents. Have shared several meals with them and they are very tasty. Really kind, helpful and approachable manager, as are the rest of the staff. Would strongly recommend.
02 September 2024
This is such a wonderful care home, the staff always go above and beyond and really genuinely care about the residents. My Aunt has been very happy here, there are always activities to do and special events going on. I can't thank them enough!
28 August 2024
My brother resided in this home for only 3 weeks. Within that time, he got a pressure sore. When he was admitted into the hospital, the pressure sore was un-gradable. He remained in hospital for 4 months on intravenous antibiotics. He still has the pressure, which is stage 4, still very serious. His care needs increased and is now in a lovely nursing home. There was an investigation, but apparently, it was down to the district nurses. I believe the care home was responsible as they were the prime carers. Surely, when they did my brother's personal care, then they would have noticed how bad the pressure sore actually was. That is if he received personal care as he often looked unkempt as did a few of the residents. If you are looking for a care home for your loved one, please avoid this home. There is no care here, only negligence. I wished I had taken more notice of previous reviews and avoided putting my poor brother here.
22 July 2024
This is a home that cares for residents with dementia. It has a dementia nursing unit. My mother has been a resident for 3 years. My experience is totally positive. The home has a very good management team who respond positively and actively to any issues or suggestions. Staff are keen to engage with relatives, I am always included and kept informed by phone of any changes with Mum or her care. Despite her late stage dementia Mum is content here. Her needs are well met with kindness and good humour. I am so pleased I chose Puddingstone Grange for Mum. Thank you to all the staff. You are doing a great job. Keep it up.
15 April 2024
My friend was always treated with kindness and dignity. Staff encouraged and assisted her to eat and drink right to the end. She was always clean and comfortable in her bed and her wellbeing and safety were important to everyone. I would recommend Puddingstone Grange to anyone looking for care for a relative.
08 March 2024
Myself and my mother the resident's sister always commented when we visited Puddingstone Grange how nice and attentive the staff were and how clean the care home is all the time. My auntie who has now sadly passed away was at this care home for 19 months and was cared for very well. I would recommend this care home 100%.
08 February 2024
Warm welcome from staff. My relative was looked after very well. Much better than previous home she was in. Home was clean and tidy.
22 January 2024
My mother was welcomed to the nursing unit in a very efficient manner, with care for her wellbeing and acquainting themselves with her needs. A very good or rather excellent start to the residency. Haven't had the opportunity to assess everything as yet.
21 August 2023
My mother-in-law spent the last year of her life in this wonderful home. The staff were lovely, the accommodation was spotless, and we couldn’t have asked for a better place for her to spend her final year. They took all the worry off our shoulders and we knew she was safe. She laughed, she was happy, and she was safe.
17 July 2023
I requested a meeting to discuss issues with my mum, as always I was met with kindness and professional and was completely reassured.
13 June 2023
As a regular visitor weekly for the past 5/6 years Christmas at Puddingstone Grange is fantastic. The staff go out of their way to make this time of year a wonderful celebration for everyone. The staff work so hard and include many of the residents to help out. Beautiful and inclusive. Long dining tables with crackers etc. Christmas trees and decorations everywhere. Also, the local church singers come each year. The weeks of Christmas are superb at Puddingstone Grange.
16 May 2023
Mum moved into Puddingstone in April, and we were thrilled to be able to get in her there. Mum was in a fragile state mentally, and the manager went above and beyond to get Mum in there at short notice. We were beyond grateful to her. From the moment Mum arrived, her mental health improved immediately, she is settled, happy and most importantly happy. Every single member of staff we have met are kind, energetic and caring. We really couldn’t ask for anymore, and Mum had said she never feels lonely and it’s like home from home! The best comment you could ask for! The home is clean and relatives are made to feel welcome and kept in the picture with everything regarding their loved ones. I am happy leaving Mum after a visit knowing she is safe, happy and being cared for! Thanks again to the manager and her staff for doing a great job.
24 April 2023
Puddingstone Grange care home has been excellent in the care of my mum. The staff are always professional and helpful. Highly recommended. The management have always been helpful in advice and thoughtful. The staff are good at letting you know of any issues that have happened regarding my mum, with phone calls.
14 April 2023
Staff are friendly, care seems to be good but would love it if a way could be found to shower or properly bath my partner. Home is clean and rooms are large and bright. Staff interaction is good. Wish her hair was washed more than once per week. An in-house chiropodist would be a serious bonus.