Latest Reviews for Osborne House
14 February 2025
Osborne House provides excellent service and accommodation. The staff are so helpful and look after everyone with kindness and understanding for their resident's personal needs. I can't thank them enough for how they look after my Father and look forward to seeing everyone on my next visit to see my dad next.
29 January 2025
I can't fault Osborne House and their amazing staff. I have my mum in residential care and my dad in dementia care. Both are looked after superbly. Always clean and well dressed. Always spoken to with dignity and respect. They also care about families too. The activities they provide are brilliant and keep residents engaged and supports them to build up friendships.
29 January 2025
I cannot recommend Osborne House in Selby highly enough. Their staff have shown my dad (a new resident) an enormous amount of care, compassion and understanding during his time with them. They go over and above to ensure care is personalised and reach out to support families, keeping them fully informed at every stage. My trust in the service they are providing already far outstrips anything previously experienced with other care providers who have looked after my dad.
29 January 2025
My wife entered full time dementia care in November 2023, since which time I can only praise the staff for their dedication and commitment to their patients care and to all ancillary staff for their attention to their care. The manager is extremely helpful and supportive to all staff residents and their families all in all I can only say I am very pleased with every aspect of the Home.
29 January 2025
The home my partner was in was closed by the Council. Therefore, they moved him to this beautiful Care Home, Osborne House which is nearer to where I live, another bonus. It was such a relief to me that my partner was going there. The home is just so warm and very welcoming. The manager, carers and clerical staff have helped so much with the transmission of my loved one which took so much pressure off me. The home is exceptionally clean with no 'care home' smell. Just lovely. The decor is first class, sumptuous and so like a home from home. I really cannot recommend this home enough. The worry of getting my loved one settled has been a great weight off my mind.
18 November 2024
The staff are really great with Mum looking after her and looking out for her. I know Mum would love to be at home with me but she's at a point where the 24-hour care and medical assistance are essential now. Dementia is a cruel disease.
18 November 2024
I am always made welcome at Osborne House. The staff are lovely and extremely caring. The home is welcome and clean and I am always allowed a meal with my mum. It's a home-from-home. There is a varied programme of activities and recently I attended a choir with my mum.
18 November 2024
My mum is near the end and that's a difficult time for everyone. The staff are being so caring and thoughtful about my mum, and incredibly supportive of me. They have her best interest at heart, always include me and inform me, and are so kind when it feels too sad. My mum is warm, comfortable and safe, and I'm so glad she's in Osborne House. Thank you.
18 November 2024
Generally a good level of care and professionalism. The staff are kind, caring and responsive to most needs. However, staff numbers can be stretched at times, particularly at weekends. A more focused and consistent approach to residents' dignity would be appreciated. Happy to discuss this.
18 November 2024
My sister has been very well cared for since her admission to Osborne House. In view of my sister's mental state, she requires very close supervision and care. The staff at Osborne House are professional in their management of her situation and provide understanding care 24 hours a day. This gives us much comfort in view of us living in Chester which is a considerable distance away.
15 November 2024
Osborne House is a lovely care home the staff are very polite and make me feel very welcome. The home is warm with a friendly atmosphere, I visit weekly to see my aunt who will be 100 at Christmas. Staff do a marvellous job and always keep me or my daughter up to date with any issues or concerns related to my aunt. Appreciate everything.
14 November 2024
Very caring people who work very hard to ensure that my aunt has everything that she needs. My aunt has been a resident for several years and has had an excellent experience. I have been kept up to date with any relevant information. I am always made to feel welcome when I visit.
09 May 2024
We are delighted by how well my Grandma is being cared for since moving to Osbourne House. The staff are so kind, hard-working and caring. Grandma feels safe, secure and comfortable and we can see an improvement in her emotional well-being. As a family we also feel incredibly welcomed and the home makes it so easy for us to visit and feel a part of Grandma’s life.
18 April 2024
What a lovely care home Osborne House is. My mum needed 24/7 care and I called in on the off chance, hoping for help. A staff member explained the whole set-up and the manager came out to visit my mum and explain in full all about the care home. My mum was very well looked after in the home, nothing was a problem. My mum’s health didn’t improve whilst in the care home and sadly she passed away within 6 weeks of admission. Her death was very peaceful and the room she died in was very tranquil. We were treated with dignity and kindness on my mum’s passing. One staff member treated us so well and stayed with us until the undertakers came. Many more staff members to mention but many were magnificent in helping and nursing my mum. I’d say well done to all the team at Osborne House.
10 January 2024
On leaving the hospital to go into nursing floor my father was very poorly. The staff's kindness and encouragement and nursing care helped him feel like his old self and back onto the residential floor. Where he now joins in the brilliant organised activities and mixing with all the other residents. A great place with lots of fun and laughter.
09 January 2024
Mum has been a resident of Osborne House since January 2023. During that time the care team and Selby CHADS have monitored her health and well-being on a daily business. She now has a mixed dementia diagnosis and is receiving medication to help her condition. Throughout the last 12 months, the Care Manager, Ground Floor and 2nd Floor managers together with their support teams have all cared for Mum. She has settled in well and enjoys the daily activities. The Osborne team have been very helpful in helping the family to come to terms with Mum's condition and have given us all confidence that she is receiving the best care and attention she deserves.
02 January 2024
I would wish to say that from the very first moment my mother came into your care from October through to November 2023, every one of the staff was wonderful in their care, attention and love shown to her. I also was given the same attention and offered help should I need it. So I thank you so very much for looking after her during her stay with you; I say it again, wonderful care shown by all.
16 November 2023
My father moved to Osborne House earlier this year following a period of severe illness. He was reluctant to leave his home but this was happily short-lived. The surroundings, staff and atmosphere here are lovely and Dad recuperated very well. My dad settled in with the help of all the staff and very quickly came to really feel that this was his home especially as we were able to personalise his room. We were happy to leave Dad in the care of Osborne House and he made some really good friends there. The programme of activities is fantastic with something for everyone - Dad loved carpet bowls and the Monday exercises. Dad passed away at the end of August and we were wonderfully supported by the staff and the send-off they gave him was incredibly emotional. I would thoroughly recommend anyone looking for care to have a look at Osborne House.
07 November 2023
Staff are always kind and courteous towards residents no matter what the circumstances. Residents' needs are put a the front of all that staff do. The home provides a clean and caring environment with good standards throughout. I can highly recommend.
12 September 2023
My cousin has been a resident here for a few months. Besides the fact that he wanted to go back to his home initially, he has been cared for very well here. His needs are being met and medically he has improved. He has seemed happy and if we have asked the house for anything, like his nails being cut, then this has been done as soon as possible. At the moment he has been admitted to hospital due to an infection and one of the staff has shown an interest in his well being, contacting the hospital and then me to keep me and the house updated as to his progress. Hopefully my cousin will be able to go back to Osborne House as soon as possible.
Latest Reviews for Osborne House
14 February 2025
Osborne House provides excellent service and accommodation. The staff are so helpful and look after everyone with kindness and understanding for their resident's personal needs. I can't thank them enough for how they look after my Father and look forward to seeing everyone on my next visit to see my dad next.
29 January 2025
I can't fault Osborne House and their amazing staff. I have my mum in residential care and my dad in dementia care. Both are looked after superbly. Always clean and well dressed. Always spoken to with dignity and respect. They also care about families too. The activities they provide are brilliant and keep residents engaged and supports them to build up friendships.
29 January 2025
I cannot recommend Osborne House in Selby highly enough. Their staff have shown my dad (a new resident) an enormous amount of care, compassion and understanding during his time with them. They go over and above to ensure care is personalised and reach out to support families, keeping them fully informed at every stage. My trust in the service they are providing already far outstrips anything previously experienced with other care providers who have looked after my dad.
29 January 2025
My wife entered full time dementia care in November 2023, since which time I can only praise the staff for their dedication and commitment to their patients care and to all ancillary staff for their attention to their care. The manager is extremely helpful and supportive to all staff residents and their families all in all I can only say I am very pleased with every aspect of the Home.
29 January 2025
The home my partner was in was closed by the Council. Therefore, they moved him to this beautiful Care Home, Osborne House which is nearer to where I live, another bonus. It was such a relief to me that my partner was going there. The home is just so warm and very welcoming. The manager, carers and clerical staff have helped so much with the transmission of my loved one which took so much pressure off me. The home is exceptionally clean with no 'care home' smell. Just lovely. The decor is first class, sumptuous and so like a home from home. I really cannot recommend this home enough. The worry of getting my loved one settled has been a great weight off my mind.
18 November 2024
The staff are really great with Mum looking after her and looking out for her. I know Mum would love to be at home with me but she's at a point where the 24-hour care and medical assistance are essential now. Dementia is a cruel disease.
18 November 2024
I am always made welcome at Osborne House. The staff are lovely and extremely caring. The home is welcome and clean and I am always allowed a meal with my mum. It's a home-from-home. There is a varied programme of activities and recently I attended a choir with my mum.
18 November 2024
My mum is near the end and that's a difficult time for everyone. The staff are being so caring and thoughtful about my mum, and incredibly supportive of me. They have her best interest at heart, always include me and inform me, and are so kind when it feels too sad. My mum is warm, comfortable and safe, and I'm so glad she's in Osborne House. Thank you.
18 November 2024
Generally a good level of care and professionalism. The staff are kind, caring and responsive to most needs. However, staff numbers can be stretched at times, particularly at weekends. A more focused and consistent approach to residents' dignity would be appreciated. Happy to discuss this.
18 November 2024
My sister has been very well cared for since her admission to Osborne House. In view of my sister's mental state, she requires very close supervision and care. The staff at Osborne House are professional in their management of her situation and provide understanding care 24 hours a day. This gives us much comfort in view of us living in Chester which is a considerable distance away.
15 November 2024
Osborne House is a lovely care home the staff are very polite and make me feel very welcome. The home is warm with a friendly atmosphere, I visit weekly to see my aunt who will be 100 at Christmas. Staff do a marvellous job and always keep me or my daughter up to date with any issues or concerns related to my aunt. Appreciate everything.
14 November 2024
Very caring people who work very hard to ensure that my aunt has everything that she needs. My aunt has been a resident for several years and has had an excellent experience. I have been kept up to date with any relevant information. I am always made to feel welcome when I visit.
09 May 2024
We are delighted by how well my Grandma is being cared for since moving to Osbourne House. The staff are so kind, hard-working and caring. Grandma feels safe, secure and comfortable and we can see an improvement in her emotional well-being. As a family we also feel incredibly welcomed and the home makes it so easy for us to visit and feel a part of Grandma’s life.
18 April 2024
What a lovely care home Osborne House is. My mum needed 24/7 care and I called in on the off chance, hoping for help. A staff member explained the whole set-up and the manager came out to visit my mum and explain in full all about the care home. My mum was very well looked after in the home, nothing was a problem. My mum’s health didn’t improve whilst in the care home and sadly she passed away within 6 weeks of admission. Her death was very peaceful and the room she died in was very tranquil. We were treated with dignity and kindness on my mum’s passing. One staff member treated us so well and stayed with us until the undertakers came. Many more staff members to mention but many were magnificent in helping and nursing my mum. I’d say well done to all the team at Osborne House.
10 January 2024
On leaving the hospital to go into nursing floor my father was very poorly. The staff's kindness and encouragement and nursing care helped him feel like his old self and back onto the residential floor. Where he now joins in the brilliant organised activities and mixing with all the other residents. A great place with lots of fun and laughter.
09 January 2024
Mum has been a resident of Osborne House since January 2023. During that time the care team and Selby CHADS have monitored her health and well-being on a daily business. She now has a mixed dementia diagnosis and is receiving medication to help her condition. Throughout the last 12 months, the Care Manager, Ground Floor and 2nd Floor managers together with their support teams have all cared for Mum. She has settled in well and enjoys the daily activities. The Osborne team have been very helpful in helping the family to come to terms with Mum's condition and have given us all confidence that she is receiving the best care and attention she deserves.
02 January 2024
I would wish to say that from the very first moment my mother came into your care from October through to November 2023, every one of the staff was wonderful in their care, attention and love shown to her. I also was given the same attention and offered help should I need it. So I thank you so very much for looking after her during her stay with you; I say it again, wonderful care shown by all.
16 November 2023
My father moved to Osborne House earlier this year following a period of severe illness. He was reluctant to leave his home but this was happily short-lived. The surroundings, staff and atmosphere here are lovely and Dad recuperated very well. My dad settled in with the help of all the staff and very quickly came to really feel that this was his home especially as we were able to personalise his room. We were happy to leave Dad in the care of Osborne House and he made some really good friends there. The programme of activities is fantastic with something for everyone - Dad loved carpet bowls and the Monday exercises. Dad passed away at the end of August and we were wonderfully supported by the staff and the send-off they gave him was incredibly emotional. I would thoroughly recommend anyone looking for care to have a look at Osborne House.
07 November 2023
Staff are always kind and courteous towards residents no matter what the circumstances. Residents' needs are put a the front of all that staff do. The home provides a clean and caring environment with good standards throughout. I can highly recommend.
12 September 2023
My cousin has been a resident here for a few months. Besides the fact that he wanted to go back to his home initially, he has been cared for very well here. His needs are being met and medically he has improved. He has seemed happy and if we have asked the house for anything, like his nails being cut, then this has been done as soon as possible. At the moment he has been admitted to hospital due to an infection and one of the staff has shown an interest in his well being, contacting the hospital and then me to keep me and the house updated as to his progress. Hopefully my cousin will be able to go back to Osborne House as soon as possible.