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2 Bourley Road, Church Crookham, Fleet, GU52 8DY
View Full Details of Bourley GrangeLatest Reviews for Bourley Grange
05 March 2025
The Birthday lunch was excellent with the tables beautifully laid in the Cinema Room. The food was very tasty as always and the cake a fitting finale to a lovely meal. The team worked very hard to make it a memorable family time.
31 October 2024
My mother has been a resident at Bourley Grange for four months. She has Alzheimer's and can be very confused at times. However, the staff at Bourley Grange have got to know her very well and can manage her condition with great kindness, expertise and humour. I had looked at many care homes across the area and found nothing that met the happiness emanating from the environment here. There are many fun activities that family can join in with as well as activities for Mum during the day. The cleanliness of the home and Mum's room and clothing is excellent. The food and presentation of meals are so important for residents' dignity and this has really impressed us. My mother is eating beautifully presented and varied food (and snacks which I enjoy too on visits!) The staff are welcoming to family and build relationships with family too. Mum has settled really well. The individual care plan is well constructed to meet her needs and I am delighted and relieved she is there.
18 October 2024
Bourley Grange is a welcoming environment. They listen and take action quickly on any raised issues. The facilities are homely and comfortable. They keep relatives informed of ongoing events through various means. With the mixed nationalities of staff, we have had occasions where conversation has been confused/lost in translation between staff and resident.
14 October 2024
My father-in-law is so happy and we have such peace of mind. We looked at many care homes and without question, Bourley Grange ticks all the boxes and more. The atmosphere is homely and caring and you feel happy visiting. The activities are fun and stimulating for the residents. The gardens are large and well-kept and provide excellent outside space to enjoy and walk around. The home admissions advisor and her team have been so welcoming to us as a family and we know my father-in-law is in safe and caring hands. (And the food and food choices are four-star).
14 October 2024
My mother has been a resident for nearly three years and although not able to attend all the activities available, has been well looked after. The facilities are first-class and the staff are very helpful and very friendly.
14 October 2024
My husband has settled well in the home and enjoys the outings and activities. The care is first-class. I feel the care team know and understands all his needs. They are always welcoming to relatives and friends and encourage our participation in events. It is great to be able to join a partner at any lunch or dinner time. The ambience of the home is very positive and uplifting.
14 October 2024
Mum has been a resident for eight months now. Before becoming a resident, she had been living on her own with just twice daily carer visits. She was sitting all day watching TV and surviving on microwave meals. Since becoming a resident, she has daily stimulation virtually all day and every day, she has a close group of friends, the food is exceptional and the care she receives is more exceptional still. The staff are the jewel in the crown of this home and their recent award of "care home of the year" is a fitting tribute to them. The home is purpose-built on two levels and is light and airy with a lovely garden to walk in during the summer. All the fixtures and fittings are of a high quality. Activities and trips out are constant and extremely well supervised. There is professional nursing care available, should it be necessary, and all the residents are constantly monitored. Mum has responded so well to being a resident here. I wouldn't hesitate to recommend it.
19 June 2024
Such a lovely care home! I visited all the ones local to me and this stood head and shoulders above the rest from the initial visits alone. My mum has been there six months now and they've consistently delivered top-notch care not just in ensuring Mum remains safe and healthy but in the way they achieve that. All the staff are caring, friendly and welcoming to residents, visitors and each other, there is a wide variety of events planned month to month (both within the home and trips further afield), the grounds are lovely to walk around, the building layout is divided into neighbourhoods with their own nurse station, dining room and lounge and the food is outstanding. Also, just as important is that my mum has a group of new friends who all socialise together and look out for one another. A lot of other care homes I've been to are impersonal but this one genuinely feels more like a family.
03 May 2024
Just wanted to say that the new app is really great. I can see what Mum is joining in with and it’s so lovely to see photos of her enjoying herself. This means a lot to me, especially because I don't get to see her that often (as I live 3.5 hours away by car).
26 April 2024
A big thank you to three members of staff, in particular, for their care and hard work, they and everyone involved in making every event for residents and families to enjoy and be part of a great success. All of the staff show commitment and care for the community they have at Bourley Grange. Thank you all.
11 January 2024
We are so grateful and appreciative of the wonderful care and kindness given to Mum by all the staff- we couldn’t have wished for her to be any better looked after in every way. The many events, recreational activities and fantastic food, all of which she really enjoyed, greatly improved her well-being and frame of mind. Thank you to you all.
20 September 2023
My mum came into Bourley Grange for respite following a hospital admission and a couple of falls. She needed to regain her confidence in getting in and out of bed. The team looking after Mum have been caring and supportive in every way. The clinical team have provided feedback on her progress when requested. Mum can now get in and out of bed. The staff have encouraged Mum to join in social activities and I have always been made welcome. I would be happy if Mum ever wanted to make her home there.
16 August 2023
It’s never going to be easy making the tough decision to place your parent in a care home. My mother lives with Alzheimer’s and after viewing many residential homes, my mind was made up instantly upon walking through the doors to Bourley Grange Care Home. The light and airy environment together with its modest scale, comfortable communal areas, en-suite bedrooms and wonderful garden just made it feel so right for Mum. Mum has been a resident for nearly a year now and I cannot fault the love and care displayed by the staff, the support for family members and the genuine feeling of being part of one big family. There are daily activities and minibus trips suitable for the residents' needs. Parties for friends and family and external entertainment are regularly provided. The food is very good too! I feel incredibly reassured that Mum has settled at Bourley and responds so well with the positive, upbeat team of staff. I would certainly recommend Bourley and so pleased that Mum and our family are part of it too.
11 August 2023
I had lunch with my relative, and it was lovely. It was hot, and the breast was homemade. The staff were so attentive and helpful. Nothing was too much trouble. Bourley Grange is a super place, clean, airy and light. A lovely place to live. I know my relative is well cared for and hopefully content.
07 August 2023
A warm, friendly welcome always greets me when I visit Bourley Grange. The staff are kind-hearted, caring and treat their residents in a respectful manner. Lots of activities are available for the residents to take part in and beautiful gardens for them to enjoy when the weather permits.
17 July 2023
The staff and facilities at Bourley are very good. They are friendly and helpful and very caring. Would not hesitate to recommend.
09 June 2023
I can't fault Bourley Grange Care Home. The food is great and the staff are really friendly and helpful. My mother has settled in well and is very happy here.
09 May 2023
I cannot thank the team at Bourley Grange enough for the incredible love and care they have given to my dad and to me and my family during his time with them. I cannot express enough in words how amazing and wonderful I have found each and every member of staff at Bourley Grange, they really are an incredible team. I will miss seeing them all so much and I am ever so grateful that I found Bourley Grange and that my dad spent his last few months there. A special thanks to one member of staff in particular, for the warm and friendly welcome we first received on enquiring and visiting the home and to another staff member, there just isn’t a word that I can use that would credit her enough, she has been absolutely amazing, an incredible person. I wouldn’t hesitate to recommend Bourley Grange in a heartbeat, it is more than just a care home, it is a home and felt so much a home to me and my family, a truly wonderful place.
13 December 2022
We were delighted with the care our father received at Bourley Grange. All the staff were very gentle, thoughtful and respectful. Our father felt well looked after and we felt we had made the best choice for what turned out to be his last days. Many thanks to everyone.
04 November 2022
My Mum initially went to Bourley Grange in June 2022 for 4 weeks of respite care to cover family holidays. She settled in very quickly. All the staff are so friendly and caring. The whole care home is very clean and welcoming. The food is of a high standard. The gardens are very well kept. Lots of outings to go on, and all sorts of things going on to entertain the residents. All in all, we can't find any faults. Mum's respite care came to an end, and she is feeling so much at home she has decided to stay!
Latest Reviews for Bourley Grange
05 March 2025
The Birthday lunch was excellent with the tables beautifully laid in the Cinema Room. The food was very tasty as always and the cake a fitting finale to a lovely meal. The team worked very hard to make it a memorable family time.
31 October 2024
My mother has been a resident at Bourley Grange for four months. She has Alzheimer's and can be very confused at times. However, the staff at Bourley Grange have got to know her very well and can manage her condition with great kindness, expertise and humour. I had looked at many care homes across the area and found nothing that met the happiness emanating from the environment here. There are many fun activities that family can join in with as well as activities for Mum during the day. The cleanliness of the home and Mum's room and clothing is excellent. The food and presentation of meals are so important for residents' dignity and this has really impressed us. My mother is eating beautifully presented and varied food (and snacks which I enjoy too on visits!) The staff are welcoming to family and build relationships with family too. Mum has settled really well. The individual care plan is well constructed to meet her needs and I am delighted and relieved she is there.
18 October 2024
Bourley Grange is a welcoming environment. They listen and take action quickly on any raised issues. The facilities are homely and comfortable. They keep relatives informed of ongoing events through various means. With the mixed nationalities of staff, we have had occasions where conversation has been confused/lost in translation between staff and resident.
14 October 2024
My father-in-law is so happy and we have such peace of mind. We looked at many care homes and without question, Bourley Grange ticks all the boxes and more. The atmosphere is homely and caring and you feel happy visiting. The activities are fun and stimulating for the residents. The gardens are large and well-kept and provide excellent outside space to enjoy and walk around. The home admissions advisor and her team have been so welcoming to us as a family and we know my father-in-law is in safe and caring hands. (And the food and food choices are four-star).
14 October 2024
My mother has been a resident for nearly three years and although not able to attend all the activities available, has been well looked after. The facilities are first-class and the staff are very helpful and very friendly.
14 October 2024
My husband has settled well in the home and enjoys the outings and activities. The care is first-class. I feel the care team know and understands all his needs. They are always welcoming to relatives and friends and encourage our participation in events. It is great to be able to join a partner at any lunch or dinner time. The ambience of the home is very positive and uplifting.
14 October 2024
Mum has been a resident for eight months now. Before becoming a resident, she had been living on her own with just twice daily carer visits. She was sitting all day watching TV and surviving on microwave meals. Since becoming a resident, she has daily stimulation virtually all day and every day, she has a close group of friends, the food is exceptional and the care she receives is more exceptional still. The staff are the jewel in the crown of this home and their recent award of "care home of the year" is a fitting tribute to them. The home is purpose-built on two levels and is light and airy with a lovely garden to walk in during the summer. All the fixtures and fittings are of a high quality. Activities and trips out are constant and extremely well supervised. There is professional nursing care available, should it be necessary, and all the residents are constantly monitored. Mum has responded so well to being a resident here. I wouldn't hesitate to recommend it.
19 June 2024
Such a lovely care home! I visited all the ones local to me and this stood head and shoulders above the rest from the initial visits alone. My mum has been there six months now and they've consistently delivered top-notch care not just in ensuring Mum remains safe and healthy but in the way they achieve that. All the staff are caring, friendly and welcoming to residents, visitors and each other, there is a wide variety of events planned month to month (both within the home and trips further afield), the grounds are lovely to walk around, the building layout is divided into neighbourhoods with their own nurse station, dining room and lounge and the food is outstanding. Also, just as important is that my mum has a group of new friends who all socialise together and look out for one another. A lot of other care homes I've been to are impersonal but this one genuinely feels more like a family.
03 May 2024
Just wanted to say that the new app is really great. I can see what Mum is joining in with and it’s so lovely to see photos of her enjoying herself. This means a lot to me, especially because I don't get to see her that often (as I live 3.5 hours away by car).
26 April 2024
A big thank you to three members of staff, in particular, for their care and hard work, they and everyone involved in making every event for residents and families to enjoy and be part of a great success. All of the staff show commitment and care for the community they have at Bourley Grange. Thank you all.
11 January 2024
We are so grateful and appreciative of the wonderful care and kindness given to Mum by all the staff- we couldn’t have wished for her to be any better looked after in every way. The many events, recreational activities and fantastic food, all of which she really enjoyed, greatly improved her well-being and frame of mind. Thank you to you all.
20 September 2023
My mum came into Bourley Grange for respite following a hospital admission and a couple of falls. She needed to regain her confidence in getting in and out of bed. The team looking after Mum have been caring and supportive in every way. The clinical team have provided feedback on her progress when requested. Mum can now get in and out of bed. The staff have encouraged Mum to join in social activities and I have always been made welcome. I would be happy if Mum ever wanted to make her home there.
16 August 2023
It’s never going to be easy making the tough decision to place your parent in a care home. My mother lives with Alzheimer’s and after viewing many residential homes, my mind was made up instantly upon walking through the doors to Bourley Grange Care Home. The light and airy environment together with its modest scale, comfortable communal areas, en-suite bedrooms and wonderful garden just made it feel so right for Mum. Mum has been a resident for nearly a year now and I cannot fault the love and care displayed by the staff, the support for family members and the genuine feeling of being part of one big family. There are daily activities and minibus trips suitable for the residents' needs. Parties for friends and family and external entertainment are regularly provided. The food is very good too! I feel incredibly reassured that Mum has settled at Bourley and responds so well with the positive, upbeat team of staff. I would certainly recommend Bourley and so pleased that Mum and our family are part of it too.
11 August 2023
I had lunch with my relative, and it was lovely. It was hot, and the breast was homemade. The staff were so attentive and helpful. Nothing was too much trouble. Bourley Grange is a super place, clean, airy and light. A lovely place to live. I know my relative is well cared for and hopefully content.
07 August 2023
A warm, friendly welcome always greets me when I visit Bourley Grange. The staff are kind-hearted, caring and treat their residents in a respectful manner. Lots of activities are available for the residents to take part in and beautiful gardens for them to enjoy when the weather permits.
17 July 2023
The staff and facilities at Bourley are very good. They are friendly and helpful and very caring. Would not hesitate to recommend.
09 June 2023
I can't fault Bourley Grange Care Home. The food is great and the staff are really friendly and helpful. My mother has settled in well and is very happy here.
09 May 2023
I cannot thank the team at Bourley Grange enough for the incredible love and care they have given to my dad and to me and my family during his time with them. I cannot express enough in words how amazing and wonderful I have found each and every member of staff at Bourley Grange, they really are an incredible team. I will miss seeing them all so much and I am ever so grateful that I found Bourley Grange and that my dad spent his last few months there. A special thanks to one member of staff in particular, for the warm and friendly welcome we first received on enquiring and visiting the home and to another staff member, there just isn’t a word that I can use that would credit her enough, she has been absolutely amazing, an incredible person. I wouldn’t hesitate to recommend Bourley Grange in a heartbeat, it is more than just a care home, it is a home and felt so much a home to me and my family, a truly wonderful place.
13 December 2022
We were delighted with the care our father received at Bourley Grange. All the staff were very gentle, thoughtful and respectful. Our father felt well looked after and we felt we had made the best choice for what turned out to be his last days. Many thanks to everyone.
04 November 2022
My Mum initially went to Bourley Grange in June 2022 for 4 weeks of respite care to cover family holidays. She settled in very quickly. All the staff are so friendly and caring. The whole care home is very clean and welcoming. The food is of a high standard. The gardens are very well kept. Lots of outings to go on, and all sorts of things going on to entertain the residents. All in all, we can't find any faults. Mum's respite care came to an end, and she is feeling so much at home she has decided to stay!