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123 Westward Road, Ebley, Stroud, GL5 4SP
View Full Details of Scarlet HouseLatest Reviews for Scarlet House
03 March 2025
The first thing that struck me when I began to live in this home was the friendly nature of all the staff. That has continued throughout my stay. Nothing is too much trouble. From the manager to the latest recruit, their sole aim is to please the client. It was not my choice to be a full-time resident before, circumstances changed that decision and this was definitely the right one.
24 February 2025
Scarlet House is a lovely clean care home, bright and airy. The coffee hub is a great asset in getting residents gathering and chatting with visitors. This area nearly always has a great vibe. On the odd occasion it's empty, guess there's been other activities on as there are quite a lot of these. Rooms are comfortable and adequate Especially with so many places to go. There's a cinema with a bar, quiet rooms, lounges, a garden and clean dining rooms. Overall a great place.
06 February 2025
My mother suddenly lost her sight in June 2024 and was admitted into Scarlet House urgently. Her care has been mostly neglectful until my brother and I contacted the CEO and adult social care having complained to manager, deputy manager and care team, with none or little change. It was only after my mother fell in her bathroom and broke both hips and was hospitalised that things improved and a safe guarding inspection was carried out. I am much happier with her care now but it has been a long fight to improve it.
29 January 2025
Excellent care, nothing is too much trouble, staff are always friendly and helpful. Would recommend Scarlet House highly.
27 January 2025
My dad has been living at Scarlet House for two years. The staff are kind and professional. I can see that they know my dad very well and treat him with love and dignity. There is a well orgainsed, proactive vibe in all operational areas of the home and staff strive to meet high standards in the running of the home.
27 January 2025
My aunt and uncle entered Scarlet House almost a year ago. During this time they have been well looked after by caring and attentive staff. Every time we entered the premises it is clean as well as their rooms. Well tended and the surroundings very pleasant indeed. I have every confidence in the safely at the residents at the home.
27 January 2025
I cannot fault the care and attention the team pay to Mum. The home helps keep her independence , which is very important to us all.
27 January 2025
A very warm and lovely place for Dad to live in and for us to visit him, all the staff are so very friendly and nothing is too much trouble. They are all so kind and thoughtful.
24 January 2025
My mum has been living in the home since March 2024, she has adapted well and she is content and relaxed. Also she has had less medical problems since she has been at the home. We have had a rough year but the staff have supported us as well as taking good care of our mum. The home was hit with a D&V virus in November and quickly got their system in place to deal with it and with the nursing and care the residences received prevented a lot of them going to hospital. We have enjoyed the events through the year and feel part of the home.
24 January 2025
My mum seems to have settled into Scarlet House as well as can be expected.
24 January 2025
Very good experience. Care staff are nice to me, I take part in all activities. I am happy to live at Scarlet House.
24 January 2025
Scarlet House has a nice atmosphere, very welcoming. Staff are always pleasant and keep me informed of changed or concerns with dad. Lots of effort made with activities and all residents being included when they want too. Dad has taken a while to settle in but he has enjoyed the Christmas period here and is happier.
24 January 2025
We first encountered Scarlet House for a respite stay for my husband in 2024. However after a lengthy hospital stay it was not possible to continue to be cared for at home. He was admitted to Scarlet House. This has proved a successful move, he is monitored and cared for and with his developing dementia is treated with dignity and patience.
24 January 2025
Very happy with my husbands care. He is very settled and happy.
23 January 2025
My Mum has been a resident in Scarlet House for over 4 years now. We can not praise the staff on the unit and managers enough for the exceptional care that Mum is receiving. The activities schedule is really good to and residents are encouraged to take part. I would recommend Scarlet House to anyone who is looking for care for an elderly relative.
16 January 2025
All the staff go above and beyond to aid and comfort residents when they are at their most vulnerable. The staff are sometimes pushed to their limits time wise but always helpful
14 January 2025
We as a family feel extremely pleased that were able to get my daughter into Scarlet House. We're very pleased with the staff and care she is getting. I find the home to be warm and friendly and I complement and thank all the staff.
10 January 2025
Our step-father was only with Scarlet House for a very short time at end of life, but we were very impressed with the care and attention that he received. Thank you all.
02 January 2025
My aunt is staying at Scarlet House and I am so pleased with everything there. From the moment you walk in from the receptionist to the entertainment on a daily basis. All the staff are so kind and professional. The home manager is always available for a chat if needed.
30 October 2024
This is our third month at Scarlet House and I'm very impressed with both the quality of care and the friendliness of all staff.
Latest Reviews for Scarlet House
03 March 2025
The first thing that struck me when I began to live in this home was the friendly nature of all the staff. That has continued throughout my stay. Nothing is too much trouble. From the manager to the latest recruit, their sole aim is to please the client. It was not my choice to be a full-time resident before, circumstances changed that decision and this was definitely the right one.
24 February 2025
Scarlet House is a lovely clean care home, bright and airy. The coffee hub is a great asset in getting residents gathering and chatting with visitors. This area nearly always has a great vibe. On the odd occasion it's empty, guess there's been other activities on as there are quite a lot of these. Rooms are comfortable and adequate Especially with so many places to go. There's a cinema with a bar, quiet rooms, lounges, a garden and clean dining rooms. Overall a great place.
06 February 2025
My mother suddenly lost her sight in June 2024 and was admitted into Scarlet House urgently. Her care has been mostly neglectful until my brother and I contacted the CEO and adult social care having complained to manager, deputy manager and care team, with none or little change. It was only after my mother fell in her bathroom and broke both hips and was hospitalised that things improved and a safe guarding inspection was carried out. I am much happier with her care now but it has been a long fight to improve it.
29 January 2025
Excellent care, nothing is too much trouble, staff are always friendly and helpful. Would recommend Scarlet House highly.
27 January 2025
My dad has been living at Scarlet House for two years. The staff are kind and professional. I can see that they know my dad very well and treat him with love and dignity. There is a well orgainsed, proactive vibe in all operational areas of the home and staff strive to meet high standards in the running of the home.
27 January 2025
My aunt and uncle entered Scarlet House almost a year ago. During this time they have been well looked after by caring and attentive staff. Every time we entered the premises it is clean as well as their rooms. Well tended and the surroundings very pleasant indeed. I have every confidence in the safely at the residents at the home.
27 January 2025
I cannot fault the care and attention the team pay to Mum. The home helps keep her independence , which is very important to us all.
27 January 2025
A very warm and lovely place for Dad to live in and for us to visit him, all the staff are so very friendly and nothing is too much trouble. They are all so kind and thoughtful.
24 January 2025
My mum has been living in the home since March 2024, she has adapted well and she is content and relaxed. Also she has had less medical problems since she has been at the home. We have had a rough year but the staff have supported us as well as taking good care of our mum. The home was hit with a D&V virus in November and quickly got their system in place to deal with it and with the nursing and care the residences received prevented a lot of them going to hospital. We have enjoyed the events through the year and feel part of the home.
24 January 2025
My mum seems to have settled into Scarlet House as well as can be expected.
24 January 2025
Very good experience. Care staff are nice to me, I take part in all activities. I am happy to live at Scarlet House.
24 January 2025
Scarlet House has a nice atmosphere, very welcoming. Staff are always pleasant and keep me informed of changed or concerns with dad. Lots of effort made with activities and all residents being included when they want too. Dad has taken a while to settle in but he has enjoyed the Christmas period here and is happier.
24 January 2025
We first encountered Scarlet House for a respite stay for my husband in 2024. However after a lengthy hospital stay it was not possible to continue to be cared for at home. He was admitted to Scarlet House. This has proved a successful move, he is monitored and cared for and with his developing dementia is treated with dignity and patience.
24 January 2025
Very happy with my husbands care. He is very settled and happy.
23 January 2025
My Mum has been a resident in Scarlet House for over 4 years now. We can not praise the staff on the unit and managers enough for the exceptional care that Mum is receiving. The activities schedule is really good to and residents are encouraged to take part. I would recommend Scarlet House to anyone who is looking for care for an elderly relative.
16 January 2025
All the staff go above and beyond to aid and comfort residents when they are at their most vulnerable. The staff are sometimes pushed to their limits time wise but always helpful
14 January 2025
We as a family feel extremely pleased that were able to get my daughter into Scarlet House. We're very pleased with the staff and care she is getting. I find the home to be warm and friendly and I complement and thank all the staff.
10 January 2025
Our step-father was only with Scarlet House for a very short time at end of life, but we were very impressed with the care and attention that he received. Thank you all.
02 January 2025
My aunt is staying at Scarlet House and I am so pleased with everything there. From the moment you walk in from the receptionist to the entertainment on a daily basis. All the staff are so kind and professional. The home manager is always available for a chat if needed.
30 October 2024
This is our third month at Scarlet House and I'm very impressed with both the quality of care and the friendliness of all staff.