Submit a Review for Thirlestaine Park Care Home
Humphris Place, Off Sandford Road, Cheltenham, GL53 7GA
View Full Details of Thirlestaine Park Care HomeLatest Reviews for Thirlestaine Park Care Home
26 February 2025
I entered Thirlestaine Park Care Home in indifferent general health and slow-healing ulcers on both legs after bedrest for several weeks. I was impressed by the attention and kindness of all the cards, and the general cheerfulness of the whole house. Physio and support from the medical staff and carers led to my independence in nearly all personal care. I have also felt able to undertake gentle gardening which cheered my medical and mental health.
31 January 2025
A very happy home. The staff are very helpful and nothing is too much trouble. The food is excellent, just like home and the rooms are all very warm. All in all a very nice home.
28 January 2025
My experience of Thirlestaine Park has always been amazing. The staff here have always been so reliable and always very welcome to help. The receptionist staff are always welcoming with a smile. The administrator is continuously knowledgeable. Always very clean. The staff make the place!
27 January 2025
My experience at Thirlestaine Park Care Home has always been positive. The staff are friendly throughout the home. The carers are kind and attentive, admin staff and management are helpful and the housekeeping team ensure the home is kept clean and tidy at all times. The rooms are spacious, warm and welcoming. The most positive aspect is the positivity within the home, together with a homely feel. I would definitely recommend Thirlestaine Park as a care home. It's important to add that the food always looks amazing and the dining room is very well presented.
25 November 2024
My sister and I had to find help for our mother, who has dementia, quickly and calmly when our stepfather broke his hip and was in hospital for 3 weeks. The client services manager and the team at Thirlestaine Park House were all fantastic and came to the rescue with speed and kindness. I would have no hesitation in recommending them.
11 September 2024
We are very pleased with the care my mother is receiving. The staff are caring and patient and do their best to meet Mum's complex needs. We are particularly pleased this year to see the improvements to the garden, which many of the residents enjoy, and the range of activities no available. Also, praise is due to the kitchen, cleaning and maintenance staff who do a great job and are friendly to the residents (and visitors!).
24 May 2024
Her stay has been most satisfactory. Her health has improved considerably after a start when she was very poorly. Staff have been excellent. Would recommend Thirlestaine highly.
20 March 2024
I visited a few care homes looking for a suitable one for my sister, who had a progressive lung disease. What struck me immediately about Thirlestaine was the welcoming feel of the place, and particularly the friendliness of the staff. This was confirmed the whole time my sister was there. She was well looked after and soon made friends with other residents with whom she enjoyed participation in meals and the daily activities on offer. Being on her own at home had become very difficult, and Thirlestaine provided company and care; it transformed her life. The handyman did a great job of hanging her many pictures the minute I delivered them, making her room seem more like home. The nurses who looked after her were very caring, and there were support staff who would make the day seem better with smiles and laughter. I always felt that my sister was in good hands and that she was clearly content. After she passed away, I felt sorry that I would have no cause to return to Thirlestaine!
28 February 2024
Thirlestaine Home is above and beyond expectations. The Home is always excellent in cleanliness and the presentation of each floor and is very spacious for the residents. The residents are extremely well looked after, nothing is too much trouble for the staff, always there to help and support 100%. There is always a variety of activities daily to keep the residents happy and keeping them occupied. The staff always have a great attitude and make you feel extremely welcoming every visit.
11 January 2024
I would recommend this care home to anyone wanting to place their loved one into a friendly, respectful and vigilant environment. This was my first time experiencing a care home environment where my mum needed nursing respite. The high level of attention and care, the welcome we received and the home-from-home feeling, allowed me to not worry at all. The food was of a high quality and offered lots of choice. Two tiny things that would have made it exceptional would have been to have a wheelchair available at the entrance when I arrived with mum (coping with an extremely off-colour person, luggage and car parking by self was hard to navigate), however, one was found very quickly along with staff members who assisted! And the side rails on the bed were not fitted on the first night which meant mum slept in her chair - again quickly rectified early next morning. Mum came out rested, with renewed confidence. I wish an equivalent resource was available for carers to go to! Thank you, team.
02 November 2023
The care at Thirlestaine Park is second to none. Our mum spent an extended respite stay there and her needs were complex due to advanced dementia. The care staff are highly skilled and showed great compassion and kindness, not just to mum but to all of us as a family. Mum can become very agitated and we saw how their approach to her enabled her to settle and feel calmer. They clearly promote independence and dignity in their residents. From the first moment you enter to a warm welcome, through to all members of staff involved in the running of this beautiful home, you feel that you matter and they are always happy to help in any way they can. The general atmosphere is calm and friendly The home environment is very clean, pleasantly decorated and well maintained. The food is well cooked with a thoughtful menu. Placing a loved one into care is a huge and emotional decision and the care staff at Thirlestaine appreciate this and engender trust and confidence.
06 September 2023
Dad came into Thirlestaine Park as a full-time resident in April this year after some respite care elsewhere. Although it took Dad a while to accept he had to be in care, once he settled into the routine and got to know everyone he is now very happy in his new home. The care he receives is wonderful, the staff are all so very friendly, and management, admin staff, carers, hosts, and cleaners, all make this care home a very welcoming and happy place to be. Dad is kept clean and tidy, his room is lovely and he is very comfortable, nothing is too much trouble. After we took Dad out for the day last Saturday, taking him back later in the afternoon, he said he felt like he was going home. This makes me so much more relaxed knowing he is so happy and well cared for, and I would have no hesitation in thoroughly recommending Thirlestaine Park.
31 August 2023
We needed short-term respite care for my mother after a period of serious illness. Thirlestaine Park was welcoming, accommodating and took time to understand our needs. Everyone has been kind and supported my mother in settling, so much so that she has decided to stay permanently. The care, the food and the rooms are all lovely and we are very grateful for the stress that the move has taken from all our lives.
23 August 2023
Good experience from the viewing of care home to residency. Friendly and informative staff. Lovely room and facilitates. Great location. My mother is well looked after.
09 August 2023
I visit my mother-in-law infrequently as I live in Devon, but for the last week, I have been much more often while my father-in-law was ill. The staff at Thirlestaine are friendly, helpful and caring. The resident is treated, as it should be, as if this is their home. It is a friendly and welcoming place.
12 July 2023
I have had a very pleasant stay here.
27 June 2023
I arrived at this home some seven weeks ago, in discomfort and distress and was quickly made to feel clean and comfortable. The staff were patience itself when I was in no way easy! In two weeks this was all changed, nursing worked a big turnaround and weeks later I am beginning to walk again and show general improvement. I highly recommend this establishment.
21 June 2023
Excellent respite care experience after a hip replacement. Rest and recreation are very beneficial. I will repeat this if ever it becomes necessary.
27 February 2023
A happy home.
21 February 2023
Thirlstaine Park Care Home has been absolutely amazing with the care of my grandfather after a bad experience elsewhere. He has settled in well and always looks clean and well cared for. I cannot rate the activities, as I don't think he has joined in yet. His rooms are immaculate. He enjoys the food and the communication from the staff is excellent. They have done everything they can to make him comfortable. The home is run well and all his needs are met as required. It was a very hard decision to make, putting him into a home, but I am 100% happy with the standard of care.
Latest Reviews for Thirlestaine Park Care Home
26 February 2025
I entered Thirlestaine Park Care Home in indifferent general health and slow-healing ulcers on both legs after bedrest for several weeks. I was impressed by the attention and kindness of all the cards, and the general cheerfulness of the whole house. Physio and support from the medical staff and carers led to my independence in nearly all personal care. I have also felt able to undertake gentle gardening which cheered my medical and mental health.
31 January 2025
A very happy home. The staff are very helpful and nothing is too much trouble. The food is excellent, just like home and the rooms are all very warm. All in all a very nice home.
28 January 2025
My experience of Thirlestaine Park has always been amazing. The staff here have always been so reliable and always very welcome to help. The receptionist staff are always welcoming with a smile. The administrator is continuously knowledgeable. Always very clean. The staff make the place!
27 January 2025
My experience at Thirlestaine Park Care Home has always been positive. The staff are friendly throughout the home. The carers are kind and attentive, admin staff and management are helpful and the housekeeping team ensure the home is kept clean and tidy at all times. The rooms are spacious, warm and welcoming. The most positive aspect is the positivity within the home, together with a homely feel. I would definitely recommend Thirlestaine Park as a care home. It's important to add that the food always looks amazing and the dining room is very well presented.
25 November 2024
My sister and I had to find help for our mother, who has dementia, quickly and calmly when our stepfather broke his hip and was in hospital for 3 weeks. The client services manager and the team at Thirlestaine Park House were all fantastic and came to the rescue with speed and kindness. I would have no hesitation in recommending them.
11 September 2024
We are very pleased with the care my mother is receiving. The staff are caring and patient and do their best to meet Mum's complex needs. We are particularly pleased this year to see the improvements to the garden, which many of the residents enjoy, and the range of activities no available. Also, praise is due to the kitchen, cleaning and maintenance staff who do a great job and are friendly to the residents (and visitors!).
24 May 2024
Her stay has been most satisfactory. Her health has improved considerably after a start when she was very poorly. Staff have been excellent. Would recommend Thirlestaine highly.
20 March 2024
I visited a few care homes looking for a suitable one for my sister, who had a progressive lung disease. What struck me immediately about Thirlestaine was the welcoming feel of the place, and particularly the friendliness of the staff. This was confirmed the whole time my sister was there. She was well looked after and soon made friends with other residents with whom she enjoyed participation in meals and the daily activities on offer. Being on her own at home had become very difficult, and Thirlestaine provided company and care; it transformed her life. The handyman did a great job of hanging her many pictures the minute I delivered them, making her room seem more like home. The nurses who looked after her were very caring, and there were support staff who would make the day seem better with smiles and laughter. I always felt that my sister was in good hands and that she was clearly content. After she passed away, I felt sorry that I would have no cause to return to Thirlestaine!
28 February 2024
Thirlestaine Home is above and beyond expectations. The Home is always excellent in cleanliness and the presentation of each floor and is very spacious for the residents. The residents are extremely well looked after, nothing is too much trouble for the staff, always there to help and support 100%. There is always a variety of activities daily to keep the residents happy and keeping them occupied. The staff always have a great attitude and make you feel extremely welcoming every visit.
11 January 2024
I would recommend this care home to anyone wanting to place their loved one into a friendly, respectful and vigilant environment. This was my first time experiencing a care home environment where my mum needed nursing respite. The high level of attention and care, the welcome we received and the home-from-home feeling, allowed me to not worry at all. The food was of a high quality and offered lots of choice. Two tiny things that would have made it exceptional would have been to have a wheelchair available at the entrance when I arrived with mum (coping with an extremely off-colour person, luggage and car parking by self was hard to navigate), however, one was found very quickly along with staff members who assisted! And the side rails on the bed were not fitted on the first night which meant mum slept in her chair - again quickly rectified early next morning. Mum came out rested, with renewed confidence. I wish an equivalent resource was available for carers to go to! Thank you, team.
02 November 2023
The care at Thirlestaine Park is second to none. Our mum spent an extended respite stay there and her needs were complex due to advanced dementia. The care staff are highly skilled and showed great compassion and kindness, not just to mum but to all of us as a family. Mum can become very agitated and we saw how their approach to her enabled her to settle and feel calmer. They clearly promote independence and dignity in their residents. From the first moment you enter to a warm welcome, through to all members of staff involved in the running of this beautiful home, you feel that you matter and they are always happy to help in any way they can. The general atmosphere is calm and friendly The home environment is very clean, pleasantly decorated and well maintained. The food is well cooked with a thoughtful menu. Placing a loved one into care is a huge and emotional decision and the care staff at Thirlestaine appreciate this and engender trust and confidence.
06 September 2023
Dad came into Thirlestaine Park as a full-time resident in April this year after some respite care elsewhere. Although it took Dad a while to accept he had to be in care, once he settled into the routine and got to know everyone he is now very happy in his new home. The care he receives is wonderful, the staff are all so very friendly, and management, admin staff, carers, hosts, and cleaners, all make this care home a very welcoming and happy place to be. Dad is kept clean and tidy, his room is lovely and he is very comfortable, nothing is too much trouble. After we took Dad out for the day last Saturday, taking him back later in the afternoon, he said he felt like he was going home. This makes me so much more relaxed knowing he is so happy and well cared for, and I would have no hesitation in thoroughly recommending Thirlestaine Park.
31 August 2023
We needed short-term respite care for my mother after a period of serious illness. Thirlestaine Park was welcoming, accommodating and took time to understand our needs. Everyone has been kind and supported my mother in settling, so much so that she has decided to stay permanently. The care, the food and the rooms are all lovely and we are very grateful for the stress that the move has taken from all our lives.
23 August 2023
Good experience from the viewing of care home to residency. Friendly and informative staff. Lovely room and facilitates. Great location. My mother is well looked after.
09 August 2023
I visit my mother-in-law infrequently as I live in Devon, but for the last week, I have been much more often while my father-in-law was ill. The staff at Thirlestaine are friendly, helpful and caring. The resident is treated, as it should be, as if this is their home. It is a friendly and welcoming place.
12 July 2023
I have had a very pleasant stay here.
27 June 2023
I arrived at this home some seven weeks ago, in discomfort and distress and was quickly made to feel clean and comfortable. The staff were patience itself when I was in no way easy! In two weeks this was all changed, nursing worked a big turnaround and weeks later I am beginning to walk again and show general improvement. I highly recommend this establishment.
21 June 2023
Excellent respite care experience after a hip replacement. Rest and recreation are very beneficial. I will repeat this if ever it becomes necessary.
27 February 2023
A happy home.
21 February 2023
Thirlstaine Park Care Home has been absolutely amazing with the care of my grandfather after a bad experience elsewhere. He has settled in well and always looks clean and well cared for. I cannot rate the activities, as I don't think he has joined in yet. His rooms are immaculate. He enjoys the food and the communication from the staff is excellent. They have done everything they can to make him comfortable. The home is run well and all his needs are met as required. It was a very hard decision to make, putting him into a home, but I am 100% happy with the standard of care.