Submit a Review for Hallmark Lakeview
Lightwater Road, Lightwater, GU18 5XQ
View Full Details of Hallmark LakeviewLatest Reviews for Hallmark Lakeview
11 March 2025
The staff's friendliness is exceptional.
11 March 2025
My family member has the best time of his life under his circumstances. Thank you for making it such a special place for all residents.
14 February 2025
When mum needed respite care, luckily we found Lakeview in our village! The care given was superb. Mum was well looked after. Being a lady who always liked to look good in her business life, she was delighted to discuss her outfit of the day and to have her nails polished. We were more than happy.
05 February 2025
I usually visit once a month with members of the local church. We have a short service of hymns for those who wish to join in. The residents are always very happy and seem to really enjoy living in Lakeview. We sit with them and have a cup of tea or coffee after the service. It is always a joy to be with them and the staff who are also very kind and friendly.
29 January 2025
Friendly staff, approachable and courteous. They know my mother and her family and it all works well.
28 January 2025
Always made welcome and resident already in orangery.
16 January 2025
My mother became a resident in October 2024. Her care has since been exemplary. The care home is bright, spacious and welcoming. The staff are caring and attentive, seeing to all her needs and always encouraging her to engage in activities and leave the confines of her room. I have only praise for their efforts.
16 January 2025
When I was searching for a care home for my mother, Hallmark Lakeview stood out from the others. I visited because it seemed to have a genuine community spirit. The staff were warm and welcoming, everybody seemed to know who all the family visitors were. The residents seemed genuinely happy and pleased to be there. My mother has now been at Lakeview for a few years and I can honestly say that the team constantly strive to make life better for the residents all the time.
19 December 2024
I found Lakeview care home after my uncle was admitted to hospital after a fall at home. He moved into Lakeview initially for a respite period but he settled so well, he agreed to make it permanent soon after. Thank you to Lakeview for facilitating a very smooth transition for him, for being efficient and for great care.
22 August 2024
Every day I spend with my mother at Lakeview is wonderful, thanks to the superb family of staff there. Warm, welcoming, knowledgeable, relaxed, patient and so caring. I helped my mother join in with some of their numerous activities and watched the smiles on the faces of all the residents around us. What magic they work there! We are so very lucky to have these lovely staff helping us through the difficulties caused by dementia, our mother is in very safe hands.
17 June 2024
My Mother moved into Lakeview in March 2024, and I cannot speak too highly of the level of care and attention she has received. It was a big step for Mum but all the staff and management have helped her to settle in and made her feel at home she says how safe and looked after she feels, which is very important to her and to the family. Mum had her 100th Birthday shortly before she moved, and Lakeview gave her a lovely party at the beginning of May to celebrate - so kind and much appreciated by the family.
29 February 2024
Mum became a resident in 2023 after extensive research into various local homes. We were and continue to be impressed with the professionalism of the staff, the homely nature and excellent facilities of Lakeview. It gives us great peace of mind knowing that Mum is being looked after as we would want her to be.
31 January 2024
Difficult to part the care. Good to have the check-in and out recorded. My friend was sitting comfortably and well-dressed, as always. The residents had been making biscuits which we shared with a hot drink. The staff were having a meeting but there were two in the sitting room to chat to and ask various questions about Christmas plans etc. As always a friendly welcome from the reception staff.
26 January 2024
Amazing experience. Everyone is so kind, helpful and also friendly. Mum is very happy and joins in the activities.
25 January 2024
We were very happy with how Mum was welcomed into Hallmark Lakeview. She made rapid recovery from her spell in hospital with the encouragement of the staff and we knew she was in safe hands. Christmas was extra special and it was clear how much effort the staff put in to make the occasions enjoyable. Thanks to all!
19 December 2023
Mum needs a lot of care and support following a recent stroke. The staff ensure that she receives this, and although it had taken time for her to settle in, she appears quite happy here. The home is bright, clean and welcoming. Mum's physical appearance now is much improved and so different from the way she looked on discharge from the hospital. My only reservation is about the laundry service - clothes are returned unironed and badly creased, with unidentified marks, and are not stored away properly.
20 November 2023
Reception staff are great, always friendly, welcoming and helpful. This in turn leads to a good atmosphere throughout Lakeview. My mother is well cared for and is generally happy and seeming much brighter now.
20 November 2023
We are so happy with the wonderful care my grandma received since coming to Lakeview. The staff are so kind and have always strived to help Grandma as much a they can. For me the staff from reception, entertainment team, carers, senior carers and catering team are exceptional and make this as much as a home as possible. The home is beautifully clean and a lot of effort clearly give into making the home inviting for residents and their families. Thank you so much for everything you do!
17 November 2023
My grandmother moved to Lakeview two months ago due to her previous home closing. She is visually impaired and was very anxious about having to settle in somewhere else. All the team have been so welcoming, patient and kind with her and the family. They have gone to great lengths to find out about her past and present interests, enabling her to keep to her routine and provide a stimulating and rewarding environment. Lakeview seems a very happy home for all the residents that I have met over the weeks, I really can't fault it!
17 November 2023
My mother is very content at Lakeview, she feels safe and secure and enjoys the environment of the home and all the friendly staff. She enjoys participating in a range of activities, particularly exercise classes and quizzes. She is very well cared for. Obviously, all this comes at a price but we still feel it is very good value for money and for the knowledge that she is being well looked after.
Latest Reviews for Hallmark Lakeview
11 March 2025
The staff's friendliness is exceptional.
11 March 2025
My family member has the best time of his life under his circumstances. Thank you for making it such a special place for all residents.
14 February 2025
When mum needed respite care, luckily we found Lakeview in our village! The care given was superb. Mum was well looked after. Being a lady who always liked to look good in her business life, she was delighted to discuss her outfit of the day and to have her nails polished. We were more than happy.
05 February 2025
I usually visit once a month with members of the local church. We have a short service of hymns for those who wish to join in. The residents are always very happy and seem to really enjoy living in Lakeview. We sit with them and have a cup of tea or coffee after the service. It is always a joy to be with them and the staff who are also very kind and friendly.
29 January 2025
Friendly staff, approachable and courteous. They know my mother and her family and it all works well.
28 January 2025
Always made welcome and resident already in orangery.
16 January 2025
My mother became a resident in October 2024. Her care has since been exemplary. The care home is bright, spacious and welcoming. The staff are caring and attentive, seeing to all her needs and always encouraging her to engage in activities and leave the confines of her room. I have only praise for their efforts.
16 January 2025
When I was searching for a care home for my mother, Hallmark Lakeview stood out from the others. I visited because it seemed to have a genuine community spirit. The staff were warm and welcoming, everybody seemed to know who all the family visitors were. The residents seemed genuinely happy and pleased to be there. My mother has now been at Lakeview for a few years and I can honestly say that the team constantly strive to make life better for the residents all the time.
19 December 2024
I found Lakeview care home after my uncle was admitted to hospital after a fall at home. He moved into Lakeview initially for a respite period but he settled so well, he agreed to make it permanent soon after. Thank you to Lakeview for facilitating a very smooth transition for him, for being efficient and for great care.
22 August 2024
Every day I spend with my mother at Lakeview is wonderful, thanks to the superb family of staff there. Warm, welcoming, knowledgeable, relaxed, patient and so caring. I helped my mother join in with some of their numerous activities and watched the smiles on the faces of all the residents around us. What magic they work there! We are so very lucky to have these lovely staff helping us through the difficulties caused by dementia, our mother is in very safe hands.
17 June 2024
My Mother moved into Lakeview in March 2024, and I cannot speak too highly of the level of care and attention she has received. It was a big step for Mum but all the staff and management have helped her to settle in and made her feel at home she says how safe and looked after she feels, which is very important to her and to the family. Mum had her 100th Birthday shortly before she moved, and Lakeview gave her a lovely party at the beginning of May to celebrate - so kind and much appreciated by the family.
29 February 2024
Mum became a resident in 2023 after extensive research into various local homes. We were and continue to be impressed with the professionalism of the staff, the homely nature and excellent facilities of Lakeview. It gives us great peace of mind knowing that Mum is being looked after as we would want her to be.
31 January 2024
Difficult to part the care. Good to have the check-in and out recorded. My friend was sitting comfortably and well-dressed, as always. The residents had been making biscuits which we shared with a hot drink. The staff were having a meeting but there were two in the sitting room to chat to and ask various questions about Christmas plans etc. As always a friendly welcome from the reception staff.
26 January 2024
Amazing experience. Everyone is so kind, helpful and also friendly. Mum is very happy and joins in the activities.
25 January 2024
We were very happy with how Mum was welcomed into Hallmark Lakeview. She made rapid recovery from her spell in hospital with the encouragement of the staff and we knew she was in safe hands. Christmas was extra special and it was clear how much effort the staff put in to make the occasions enjoyable. Thanks to all!
19 December 2023
Mum needs a lot of care and support following a recent stroke. The staff ensure that she receives this, and although it had taken time for her to settle in, she appears quite happy here. The home is bright, clean and welcoming. Mum's physical appearance now is much improved and so different from the way she looked on discharge from the hospital. My only reservation is about the laundry service - clothes are returned unironed and badly creased, with unidentified marks, and are not stored away properly.
20 November 2023
Reception staff are great, always friendly, welcoming and helpful. This in turn leads to a good atmosphere throughout Lakeview. My mother is well cared for and is generally happy and seeming much brighter now.
20 November 2023
We are so happy with the wonderful care my grandma received since coming to Lakeview. The staff are so kind and have always strived to help Grandma as much a they can. For me the staff from reception, entertainment team, carers, senior carers and catering team are exceptional and make this as much as a home as possible. The home is beautifully clean and a lot of effort clearly give into making the home inviting for residents and their families. Thank you so much for everything you do!
17 November 2023
My grandmother moved to Lakeview two months ago due to her previous home closing. She is visually impaired and was very anxious about having to settle in somewhere else. All the team have been so welcoming, patient and kind with her and the family. They have gone to great lengths to find out about her past and present interests, enabling her to keep to her routine and provide a stimulating and rewarding environment. Lakeview seems a very happy home for all the residents that I have met over the weeks, I really can't fault it!
17 November 2023
My mother is very content at Lakeview, she feels safe and secure and enjoys the environment of the home and all the friendly staff. She enjoys participating in a range of activities, particularly exercise classes and quizzes. She is very well cared for. Obviously, all this comes at a price but we still feel it is very good value for money and for the knowledge that she is being well looked after.