Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Tawny Lodge

stars
stars 11 February 2019
All of the rooms have got there own TV's in them and also very comfy beds. All of the staff including the manager are very caring and nice to get on with. I met a person for the first time and he was on one 2 one. He made me laugh. He has got learning disabilities. My key-worker is especially kind and she makes everyone laugh. I went to the local cafe with her and another guest quite a few times. I also went to the cinema with a team leader and a guest to see MAMA MIA 2 here we go again. i had a room with an en-suite shower room. I had a choice of evening meals and breakfasts. I cannot wait to stay there again in a few weeks when I will be in with 2 other guests. I really like staying there it is a lovely and safe place to stay at. Also, all the team leaders and night staff are polite.
Review from Richard S (Respite Resident/Service User)
stars
stars 14 March 2016
The staff and guests are very kind and also the staff work very hard to look after the other guests. Also the management team are very nice to speak to. There is one staff member who we have a funny nickname for because she does some very funny things to make everyone laugh.
Review from Richard S (Resident / Service User)