My son went to this day centre for years. Pros - excellent staff. From
the friendly administrator to the support workers who are friendly and
efficient in their jobs. Cons - management can do with improvement. My
son went to 2 day centres at the same time, another agency who managed
to provide my son with 1 - 1 support and provided the same service as
the rest of the service users. However, Academy House did not manage to
achieve this. They could not manage without 2 - 1 support and he had a
shorter day than some of the service users. I never worked out why.
Support workers can benefit from additional training to help the service
users reach their full potential. I felt as if the more communication a
service user had, the better service they received. The more able
service users had longer hours at the centre and seemed to be more out
and about in the community. Future goals should include providing
similar support to all service users regardless of their disability.
Latest Reviews for Academy House Services
31 July 2023
My son went to this day centre for years. Pros - excellent staff. From
the friendly administrator to the support workers who are friendly and
efficient in their jobs. Cons - management can do with improvement. My
son went to 2 day centres at the same time, another agency who managed
to provide my son with 1 - 1 support and provided the same service as
the rest of the service users. However, Academy House did not manage to
achieve this. They could not manage without 2 - 1 support and he had a
shorter day than some of the service users. I never worked out why.
Support workers can benefit from additional training to help the service
users reach their full potential. I felt as if the more communication a
service user had, the better service they received. The more able
service users had longer hours at the centre and seemed to be more out
and about in the community. Future goals should include providing
similar support to all service users regardless of their disability.