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North Bar Place, Banbury, OX16 0TD
View Full Details of Highmarket HouseLatest Reviews for Highmarket House
22 January 2025
The care my mother receives is outstanding, all the care staff show lots of compassion and you can see they truly care about their residents wellbeing. We get constant updates about my mum and they are always going above and beyond for her. We visit daily and can see she's very well cared for as well as the other residents. She takes part in the activities and has been on many day trips with the home.
08 January 2025
The resident told me she liked it at Highmarket House, she was happy to stay here. I asked her if she wanted to go home. Her reply was "Not really.". I have found all staff to be very friendly and helpful. It has given me peace of mind to know everything possible has been done for my aunt.
02 January 2025
I can honestly say I have never felt so welcomed in my life, I was so worried and all the staff were so kind, they went above and beyond. My mum loves being here and the change in her is unbelievable, doing things and so happy. I am so very grateful both my mum and my life feels so much better. Thank you from the bottom of my heart.
02 January 2025
Very pleased with the standard and professionalism of all staff. They treat my wife with respect. She feels very comfortable in Highmarket House. Also, the management are very helpful and supportive.
14 October 2024
My parents were residents between January 2023 and June 2024 when my mother died - my father, who had Parkinson's died in July 2023. Staff are incredible - from the manager, through to the carers and nursing team, housekeeping and maintenance. Kind, efficient but with a sense of humour. My mother, left on her own for a year after my father died, said repeatedly that she knew she was in the right place. And whilst they are fabulous to the residents, I was touched by how kind the staff were to me too. I was encouraged to pop in and have lunch - you're not made to feel in the way but are welcomed. And when I had my dog with me (pet therapy really does seem to work), another table was set in one of the other reception rooms. Food was generally excellent with a good choice. The coffee shop at the front is a lovely idea - a destination and change of scenery and offers a great choice. The wonderful facilities team organised much appreciated great trips out such as Crufts and Cadbury's world.
07 October 2024
My dad went to stay at High Market House after a six week stay in hospital. We chose High Market as when we visited it just felt so homely and welcoming. The staff are lovely, the place is immaculate and the residents are very well cared for. Dad has dementia and when he arrived at High Market House he was a shadow of himself and extremely weak. Since moving there he has become so much stronger and healthier. He is well looked after by friendly staff that spend time with them. When visiting it feels like one big family in the dining room/lounge area which is nice. They serve a variety of healthy meals and always offer some to the family. It was a tough decision moving him to a care home but now we are so glad that we did as he is a much happier and stronger person surrounded by lovely friendly people.
30 September 2024
My mum is settling in well and the staff are very friendly and attentive. We are made to feel genuinely welcomed when we visit and encouraged to make use of the lovely coffee shop area. The residents rooms are cosy and cheerful. Mum loves being taken into the garden and hearing the birds singing. We definitely made the right decision for Mum by choosing Highmarket House.
30 September 2024
When I first visited High Market House I was struck by how welcoming and understanding the staff were. Since my mum became a resident I have been continually impressed - they go above and beyond - caring is truly at the heart of everything they do. As a family, we are very happy to spend time with Mum in the cafe and gardens or finding new delights for her grandchildren in the hobby room. There are also fun events that everyone is welcome to join in with. Mum now has a new love of food! She always mentions how much she enjoys everything she eats. I am content that Mum is getting the best care which is very reassuring during such a difficult time.
16 August 2024
I wanted somewhere for my stepdad to stay for respite. I was impressed with the home during my initial inspection and the staff were very friendly. My stepdad has stayed here a number of times now, usually for a couple of weeks at a time to allow me a break, as I gave up work to care for him with dementia. The rooms are always clean and tidy and I feel he is well cared for while he's there. When I go to collect him he is always calm and settles in well. The staff are all helpful and caring towards residents and family members. Keep up the good work!
23 July 2024
I planned a trip to the UK, from where I live in New Zealand, that would allow me to visit my aunty. I had been following her involvement in activities at Highmarket via your social media page. It has been so lovely to see what she had been up to. My actual visit was wonderful. I was very happy to see her room was so welcoming and pleasant to spend time in. We had a wonderful lunch together and staff members were accommodating and helpful. I'm grateful to have been able to spend time with her and to see her happy. I love the photo that we took together. Her cheeky smile and bright eyes make my heart skip a beat as she reminds me of my mum. Love her to bits. Thank you for taking such care of her and celebrating her gorgeous, cheekiness.
01 May 2024
After having been on holiday for 10 days I called in to see my mum and take her out for a drive. It was lovely to hear from the staff a little resume of how Mum had been whilst I was away. The staff really do know my mum very well and are aware of all her individual likes and dislikes. It was good to see some new pictures and furniture around the hallways and reception. My mum did comment that it made a nice change. I was surprised she had noticed. That’s a good sign! The home as usual was buzzing with activity. A group of school children were visiting and there was lively music playing on the jukebox. The activities team come up with some amazing, fun and current ideas for the residents should they wish to join in. I noticed Mum has a banana milkshake instead of plain water with her medication to help add to her protein intake. Good idea. Highmarket House has been my mum's home for almost 6 years. The management team at the present time in my opinion is the best it’s been.
25 April 2024
I have relatives in both the dementia unit and the nursing care unit and both are receiving a fabulous level of care. It’s such a relief to know they are being so well looked after. Staff are all fantastic, the activities all seem like fun and the food always looks lovely. A great care home!
15 April 2024
My mother spent the last three years of her life in Highmarket House. The staff were amazing and loving. As a vegetarian, my mother was served a very good variety of dishes. I want to thank everyone there for their hard work and good humour. Perhaps a more varied selection of entertainment provided especially in the cinema.
10 April 2024
Great quiz night at Highmarket House, for family, friends and residents. The curry menu produced by the chef was absolutely amazing! It was lovely to see everyone participating as a community and having fun!
10 April 2024
Lovely place, clean, nice decor and many places to sit with your loved one. So friendly and caring. They have so many events for the residents and they have such a great time. I would highly recommend anyone to be here.
08 April 2024
We are so lucky to have found Highmarket House for Mum! She has now been there for several years. Every member of staff who works there is exceptional in the passion and care that they give to each and every resident. The atmosphere is welcoming and happy and you are always greeted by every member of staff, as is Mum. Admittedly, it took Mum a little while to settle in as she was not ready to let go of her independence, despite it being very apparent she needed care after covid lifted. The patience and kindness that the staff show to Mum is second to none. She has joined in activities from the start. The food is delicious (thanks to the talented chef!) and Mum enjoys varied delicious meals daily and of course the cakes! The staff are always there to chat to and answer questions and Mum loves the variety of activities and staff there. Thank you to every single member of staff for all you do!
08 April 2024
Mum has been a resident at Highmarket House for nearly 3 years. From the moment she first moved in, the staff went out of their way to make her and us feel welcome. We have regular updates and are kept fully informed of how things are going at all times. The standard of cleanliness is also amazing. Mum’s room is immaculate, along with her clothes and personal hygiene. She even gets regular visits to the hairdresser, as well as having manicures. We can’t thank the staff enough for their care, compassion and kindness.
02 April 2024
Myself and my family would highly recommend Highmarket House. Their care and respect given to my husband was second to none. The support myself and family received was wonderful at such a difficult time. Thank you to everyone. The facilities and rooms we all clean and homely. Thank you again.
21 March 2024
My great aunt is a resident, we were worried about her for the last 10 years as she is very independent, but had a fall and we had to get her sorted, I've been really happy with the care she gets at Highmarket House the staff are always happy to chat about my aunt's care and give good advice for her needs. My aunt is very set in her ways and the carers are very patient with her. She is very well looked after, and all the activities that go on at Highmarket House are fantastic, I like to see the pictures on the social media page.
20 March 2024
Mum has been a resident at Highmarket House for 18 months now and we can't believe how quickly she settled in and became part of "the family. " The staff are wonderful, the activities are amazing and there is always a friendly atmosphere no matter how busy they are. Can't fault it and have recommended it to friends who have also been looking for care for their loved ones.
Latest Reviews for Highmarket House
22 January 2025
The care my mother receives is outstanding, all the care staff show lots of compassion and you can see they truly care about their residents wellbeing. We get constant updates about my mum and they are always going above and beyond for her. We visit daily and can see she's very well cared for as well as the other residents. She takes part in the activities and has been on many day trips with the home.
08 January 2025
The resident told me she liked it at Highmarket House, she was happy to stay here. I asked her if she wanted to go home. Her reply was "Not really.". I have found all staff to be very friendly and helpful. It has given me peace of mind to know everything possible has been done for my aunt.
02 January 2025
I can honestly say I have never felt so welcomed in my life, I was so worried and all the staff were so kind, they went above and beyond. My mum loves being here and the change in her is unbelievable, doing things and so happy. I am so very grateful both my mum and my life feels so much better. Thank you from the bottom of my heart.
02 January 2025
Very pleased with the standard and professionalism of all staff. They treat my wife with respect. She feels very comfortable in Highmarket House. Also, the management are very helpful and supportive.
14 October 2024
My parents were residents between January 2023 and June 2024 when my mother died - my father, who had Parkinson's died in July 2023. Staff are incredible - from the manager, through to the carers and nursing team, housekeeping and maintenance. Kind, efficient but with a sense of humour. My mother, left on her own for a year after my father died, said repeatedly that she knew she was in the right place. And whilst they are fabulous to the residents, I was touched by how kind the staff were to me too. I was encouraged to pop in and have lunch - you're not made to feel in the way but are welcomed. And when I had my dog with me (pet therapy really does seem to work), another table was set in one of the other reception rooms. Food was generally excellent with a good choice. The coffee shop at the front is a lovely idea - a destination and change of scenery and offers a great choice. The wonderful facilities team organised much appreciated great trips out such as Crufts and Cadbury's world.
07 October 2024
My dad went to stay at High Market House after a six week stay in hospital. We chose High Market as when we visited it just felt so homely and welcoming. The staff are lovely, the place is immaculate and the residents are very well cared for. Dad has dementia and when he arrived at High Market House he was a shadow of himself and extremely weak. Since moving there he has become so much stronger and healthier. He is well looked after by friendly staff that spend time with them. When visiting it feels like one big family in the dining room/lounge area which is nice. They serve a variety of healthy meals and always offer some to the family. It was a tough decision moving him to a care home but now we are so glad that we did as he is a much happier and stronger person surrounded by lovely friendly people.
30 September 2024
My mum is settling in well and the staff are very friendly and attentive. We are made to feel genuinely welcomed when we visit and encouraged to make use of the lovely coffee shop area. The residents rooms are cosy and cheerful. Mum loves being taken into the garden and hearing the birds singing. We definitely made the right decision for Mum by choosing Highmarket House.
30 September 2024
When I first visited High Market House I was struck by how welcoming and understanding the staff were. Since my mum became a resident I have been continually impressed - they go above and beyond - caring is truly at the heart of everything they do. As a family, we are very happy to spend time with Mum in the cafe and gardens or finding new delights for her grandchildren in the hobby room. There are also fun events that everyone is welcome to join in with. Mum now has a new love of food! She always mentions how much she enjoys everything she eats. I am content that Mum is getting the best care which is very reassuring during such a difficult time.
16 August 2024
I wanted somewhere for my stepdad to stay for respite. I was impressed with the home during my initial inspection and the staff were very friendly. My stepdad has stayed here a number of times now, usually for a couple of weeks at a time to allow me a break, as I gave up work to care for him with dementia. The rooms are always clean and tidy and I feel he is well cared for while he's there. When I go to collect him he is always calm and settles in well. The staff are all helpful and caring towards residents and family members. Keep up the good work!
23 July 2024
I planned a trip to the UK, from where I live in New Zealand, that would allow me to visit my aunty. I had been following her involvement in activities at Highmarket via your social media page. It has been so lovely to see what she had been up to. My actual visit was wonderful. I was very happy to see her room was so welcoming and pleasant to spend time in. We had a wonderful lunch together and staff members were accommodating and helpful. I'm grateful to have been able to spend time with her and to see her happy. I love the photo that we took together. Her cheeky smile and bright eyes make my heart skip a beat as she reminds me of my mum. Love her to bits. Thank you for taking such care of her and celebrating her gorgeous, cheekiness.
01 May 2024
After having been on holiday for 10 days I called in to see my mum and take her out for a drive. It was lovely to hear from the staff a little resume of how Mum had been whilst I was away. The staff really do know my mum very well and are aware of all her individual likes and dislikes. It was good to see some new pictures and furniture around the hallways and reception. My mum did comment that it made a nice change. I was surprised she had noticed. That’s a good sign! The home as usual was buzzing with activity. A group of school children were visiting and there was lively music playing on the jukebox. The activities team come up with some amazing, fun and current ideas for the residents should they wish to join in. I noticed Mum has a banana milkshake instead of plain water with her medication to help add to her protein intake. Good idea. Highmarket House has been my mum's home for almost 6 years. The management team at the present time in my opinion is the best it’s been.
25 April 2024
I have relatives in both the dementia unit and the nursing care unit and both are receiving a fabulous level of care. It’s such a relief to know they are being so well looked after. Staff are all fantastic, the activities all seem like fun and the food always looks lovely. A great care home!
15 April 2024
My mother spent the last three years of her life in Highmarket House. The staff were amazing and loving. As a vegetarian, my mother was served a very good variety of dishes. I want to thank everyone there for their hard work and good humour. Perhaps a more varied selection of entertainment provided especially in the cinema.
10 April 2024
Great quiz night at Highmarket House, for family, friends and residents. The curry menu produced by the chef was absolutely amazing! It was lovely to see everyone participating as a community and having fun!
10 April 2024
Lovely place, clean, nice decor and many places to sit with your loved one. So friendly and caring. They have so many events for the residents and they have such a great time. I would highly recommend anyone to be here.
08 April 2024
We are so lucky to have found Highmarket House for Mum! She has now been there for several years. Every member of staff who works there is exceptional in the passion and care that they give to each and every resident. The atmosphere is welcoming and happy and you are always greeted by every member of staff, as is Mum. Admittedly, it took Mum a little while to settle in as she was not ready to let go of her independence, despite it being very apparent she needed care after covid lifted. The patience and kindness that the staff show to Mum is second to none. She has joined in activities from the start. The food is delicious (thanks to the talented chef!) and Mum enjoys varied delicious meals daily and of course the cakes! The staff are always there to chat to and answer questions and Mum loves the variety of activities and staff there. Thank you to every single member of staff for all you do!
08 April 2024
Mum has been a resident at Highmarket House for nearly 3 years. From the moment she first moved in, the staff went out of their way to make her and us feel welcome. We have regular updates and are kept fully informed of how things are going at all times. The standard of cleanliness is also amazing. Mum’s room is immaculate, along with her clothes and personal hygiene. She even gets regular visits to the hairdresser, as well as having manicures. We can’t thank the staff enough for their care, compassion and kindness.
02 April 2024
Myself and my family would highly recommend Highmarket House. Their care and respect given to my husband was second to none. The support myself and family received was wonderful at such a difficult time. Thank you to everyone. The facilities and rooms we all clean and homely. Thank you again.
21 March 2024
My great aunt is a resident, we were worried about her for the last 10 years as she is very independent, but had a fall and we had to get her sorted, I've been really happy with the care she gets at Highmarket House the staff are always happy to chat about my aunt's care and give good advice for her needs. My aunt is very set in her ways and the carers are very patient with her. She is very well looked after, and all the activities that go on at Highmarket House are fantastic, I like to see the pictures on the social media page.
20 March 2024
Mum has been a resident at Highmarket House for 18 months now and we can't believe how quickly she settled in and became part of "the family. " The staff are wonderful, the activities are amazing and there is always a friendly atmosphere no matter how busy they are. Can't fault it and have recommended it to friends who have also been looking for care for their loved ones.