Submit a Review for Liberham Lodge
Rectory Lane, Little Bookham, Leatherhead, KT23 4DY
View Full Details of Liberham LodgeLatest Reviews for Liberham Lodge
12 February 2025
I visit often to come and see several dear friends who reside here. I am always so impressed with the welcome I receive from all the staff, from upper management right through to those dedicated carers who all take the time to talk, smile and most of all, it shows how much they love what they do. All my friends I visit are so grateful for all the love and care they receive. I recommend everyone I know to come here.
20 January 2025
We were extremely impressed by all the special effort made by catering staff to produce a fantastic sumptuous Christmas Dinner. The attention to all the small details was particularly impressive. The choices was amazing and everything was perfect. My mother loved it.
12 November 2024
I visit my friend weekly, always most welcoming atmosphere, staff are really friendly and always helpful.
12 November 2024
Staff always so lovely! See nothing but kindness to residents, nothing seems to be much too much better. A lovely warm environment.
11 September 2024
My mother has been a resident at Liberham Lodge for nearly 5 years and has been very happy due to the well-cared-for, comfortable surroundings and wonderful, endlessly cheerful staff. This year has seen a serious decline in her health and the care she has received must be recognised. The nursing team and all the carers have shown extreme patience and kindness to Mum. Close attention has been paid to all her medical issues. She has always been treated with dignity and generosity of time, as well as concern to provide anything that will make Mum more comfortable or lift her spirits. We are so grateful that she has been so well looked after. Thank you to the whole team.
11 July 2024
A warm, friendly place where residents and their families are made to always feel so welcome and cared for. A real home from home. I couldn't wish for a better place for Dad. Thank you everyone.
28 June 2024
The staff are very friendly and helpful at all times. The celebration of my mother's birthday was outstanding, for her and all the residents that attended with food and drink. The manager is always on hand to talk to and if a problem comes up he quickly sorts it. I was very surprised at the Ofsted report only being Good with all that they do, especially as visited other care homes and they are not a patch on this one.
24 June 2024
Liberham Lodge provides a beautiful environment for a care home and the care and support are tailored to each resident. There is a homely feel where visitors and relatives can be involved and always welcome. the staff are receptive to ideas and comments about the services provided. Cleanliness is excellent and the staff are always friendly.
13 June 2024
My husband who has Alzheimer's has only been at Liberham Lodge for 3.5 months. He seems to be well-settled and as happy as possible. He is still asking to go home on a regular basis but is not seriously worried. He loves to go outside in the garden which he considers to be his, it is a great asset to the home.
11 June 2024
We are very lucky to have Liberman Lodge taking care of my husband. The staff are extremely caring. Everyone goes over and above to make sure the residents are considered as individuals.
05 June 2024
Our mother has been in high care at Liberham Lodge for two years and is being well looked after by carers, nursing staff, administration and management across the facility. Our mother's care and social well-being are a highlight to me. On a recent visit we shared a great lunch in the Bistro. I live in Australia and regular video call conversations require extra help from staff to get organised. Which they are always happy to do.
27 September 2023
I can’t speak highly enough of Liberham Lodge. My dad has been in there for almost a year and arrived as an end-of-life care patient and he’s made a full recovery thanks to the dedication and superb care from all the staff. The food, activities, and accommodation are all excellent.
17 May 2023
Mum is now a permanent resident following respite and a short spell in hospital and is now very happy to call Liberham Lodge home. The nurses and carers do such a fine job of looking after her with kindness, patience and care and, as family members, we also feel totally supported (no request is too much) by the management team. The beautiful gardens, décor and facilities make it a very comfortable place enhanced by the activities, catering and admin teams who create a warm, happy and fun environment for the residents.
03 April 2023
We are lucky to have such a wonderful care home nearby. The staff are professional, welcoming and friendly. My husband has been on the memory care floor for 2 years and now thinks of it as home. The care is very good, but the atmosphere on the floor fluctuates depending on the care staff. One senior care assistant is excellent, the residents are calm, happy relaxed and behaving well, They are treated normally with insight and humour. The idiosyncrasies and personality of each individual is recognised. On other occasions, the residents become noise, unsettled and disruptive. There is not so much personal and natural engagement with them. Needs are addressed and catered for, but administrative jobs take preference over face-to-face interaction. The barber's shop is a great success. My husband is happy to be shaved by the excellent senior care assistant who instigated this. She is now shaving men from the other floors too.
21 March 2023
The majority of carers on the memory floor are amazing. Although I am not allowed to mention names I have to say that the female senior carer needs a special mention. She is so right for the position.
08 March 2023
Liberham Lodge provides excellent care for my Mum and Dad. All the staff are warm, attentive and focused on the specific needs of my parents. They have been very supportive to myself and my brother as Mum and Dad have settled in. I feel confident they are in safe hands.
28 February 2023
My mother moved to the home late year. The home offers a wide of activities which is ideal for her. As my mother is still relatively active she is still able to take advantage of organised outings which she enjoys. Her room is clean and comfortable and she is well cared for. The staff seem to be fully aware of her needs and are attentive. My mother still wants to have her independence and Liberham Lodge is contributing to achieve this aim.
21 February 2023
Our parents are receiving the best care at Liberham. The team are so supportive both to them and us as a family. Any personal requests are always fulfilled. For example, mum loves a bath! The Home Admission Advisor was wonderful in setting up the support for mum initially and dad. Liberham Lodge is in a great setting -with amazing care and appropriate activities if the residents wish to join in. But is also very restful if they want a quiet day. Thank you
06 February 2023
I speak to my mother-in-law every day. Every time she talks about Liberham Lodge, she tells me how kind the staff are towards her, how well cared for she is, how comfortable her room is and that the food is very well prepared. There is also a busy diary of activities run by enthusiastic leaders. Ahead of her move to Liberham Lodge last November, staff spent much time with us, discussing my mother-in-law's needs. I found them to be very kind and accommodating. I am very grateful that there is such a well-run care home within my mother-in-law's community so that she is still able to maintain contact with her local friends and church.
30 January 2023
The care that both my parents are receiving at Liberham Lodge is exceptional. From the moment of our initial enquiry to their admissions, all of the staff have gone out of their way to make the process smooth, caring and friendly. They have very different needs, but the smiling faces and reassuring comments and actions of the staff have helped all of us at a potentially difficult time. In particular, I know that all concerned went through a great deal of trouble in the preparation and subsequent admission with particular nursing care required. Thank you.
Latest Reviews for Liberham Lodge
12 February 2025
I visit often to come and see several dear friends who reside here. I am always so impressed with the welcome I receive from all the staff, from upper management right through to those dedicated carers who all take the time to talk, smile and most of all, it shows how much they love what they do. All my friends I visit are so grateful for all the love and care they receive. I recommend everyone I know to come here.
20 January 2025
We were extremely impressed by all the special effort made by catering staff to produce a fantastic sumptuous Christmas Dinner. The attention to all the small details was particularly impressive. The choices was amazing and everything was perfect. My mother loved it.
12 November 2024
I visit my friend weekly, always most welcoming atmosphere, staff are really friendly and always helpful.
12 November 2024
Staff always so lovely! See nothing but kindness to residents, nothing seems to be much too much better. A lovely warm environment.
11 September 2024
My mother has been a resident at Liberham Lodge for nearly 5 years and has been very happy due to the well-cared-for, comfortable surroundings and wonderful, endlessly cheerful staff. This year has seen a serious decline in her health and the care she has received must be recognised. The nursing team and all the carers have shown extreme patience and kindness to Mum. Close attention has been paid to all her medical issues. She has always been treated with dignity and generosity of time, as well as concern to provide anything that will make Mum more comfortable or lift her spirits. We are so grateful that she has been so well looked after. Thank you to the whole team.
11 July 2024
A warm, friendly place where residents and their families are made to always feel so welcome and cared for. A real home from home. I couldn't wish for a better place for Dad. Thank you everyone.
28 June 2024
The staff are very friendly and helpful at all times. The celebration of my mother's birthday was outstanding, for her and all the residents that attended with food and drink. The manager is always on hand to talk to and if a problem comes up he quickly sorts it. I was very surprised at the Ofsted report only being Good with all that they do, especially as visited other care homes and they are not a patch on this one.
24 June 2024
Liberham Lodge provides a beautiful environment for a care home and the care and support are tailored to each resident. There is a homely feel where visitors and relatives can be involved and always welcome. the staff are receptive to ideas and comments about the services provided. Cleanliness is excellent and the staff are always friendly.
13 June 2024
My husband who has Alzheimer's has only been at Liberham Lodge for 3.5 months. He seems to be well-settled and as happy as possible. He is still asking to go home on a regular basis but is not seriously worried. He loves to go outside in the garden which he considers to be his, it is a great asset to the home.
11 June 2024
We are very lucky to have Liberman Lodge taking care of my husband. The staff are extremely caring. Everyone goes over and above to make sure the residents are considered as individuals.
05 June 2024
Our mother has been in high care at Liberham Lodge for two years and is being well looked after by carers, nursing staff, administration and management across the facility. Our mother's care and social well-being are a highlight to me. On a recent visit we shared a great lunch in the Bistro. I live in Australia and regular video call conversations require extra help from staff to get organised. Which they are always happy to do.
27 September 2023
I can’t speak highly enough of Liberham Lodge. My dad has been in there for almost a year and arrived as an end-of-life care patient and he’s made a full recovery thanks to the dedication and superb care from all the staff. The food, activities, and accommodation are all excellent.
17 May 2023
Mum is now a permanent resident following respite and a short spell in hospital and is now very happy to call Liberham Lodge home. The nurses and carers do such a fine job of looking after her with kindness, patience and care and, as family members, we also feel totally supported (no request is too much) by the management team. The beautiful gardens, décor and facilities make it a very comfortable place enhanced by the activities, catering and admin teams who create a warm, happy and fun environment for the residents.
03 April 2023
We are lucky to have such a wonderful care home nearby. The staff are professional, welcoming and friendly. My husband has been on the memory care floor for 2 years and now thinks of it as home. The care is very good, but the atmosphere on the floor fluctuates depending on the care staff. One senior care assistant is excellent, the residents are calm, happy relaxed and behaving well, They are treated normally with insight and humour. The idiosyncrasies and personality of each individual is recognised. On other occasions, the residents become noise, unsettled and disruptive. There is not so much personal and natural engagement with them. Needs are addressed and catered for, but administrative jobs take preference over face-to-face interaction. The barber's shop is a great success. My husband is happy to be shaved by the excellent senior care assistant who instigated this. She is now shaving men from the other floors too.
21 March 2023
The majority of carers on the memory floor are amazing. Although I am not allowed to mention names I have to say that the female senior carer needs a special mention. She is so right for the position.
08 March 2023
Liberham Lodge provides excellent care for my Mum and Dad. All the staff are warm, attentive and focused on the specific needs of my parents. They have been very supportive to myself and my brother as Mum and Dad have settled in. I feel confident they are in safe hands.
28 February 2023
My mother moved to the home late year. The home offers a wide of activities which is ideal for her. As my mother is still relatively active she is still able to take advantage of organised outings which she enjoys. Her room is clean and comfortable and she is well cared for. The staff seem to be fully aware of her needs and are attentive. My mother still wants to have her independence and Liberham Lodge is contributing to achieve this aim.
21 February 2023
Our parents are receiving the best care at Liberham. The team are so supportive both to them and us as a family. Any personal requests are always fulfilled. For example, mum loves a bath! The Home Admission Advisor was wonderful in setting up the support for mum initially and dad. Liberham Lodge is in a great setting -with amazing care and appropriate activities if the residents wish to join in. But is also very restful if they want a quiet day. Thank you
06 February 2023
I speak to my mother-in-law every day. Every time she talks about Liberham Lodge, she tells me how kind the staff are towards her, how well cared for she is, how comfortable her room is and that the food is very well prepared. There is also a busy diary of activities run by enthusiastic leaders. Ahead of her move to Liberham Lodge last November, staff spent much time with us, discussing my mother-in-law's needs. I found them to be very kind and accommodating. I am very grateful that there is such a well-run care home within my mother-in-law's community so that she is still able to maintain contact with her local friends and church.
30 January 2023
The care that both my parents are receiving at Liberham Lodge is exceptional. From the moment of our initial enquiry to their admissions, all of the staff have gone out of their way to make the process smooth, caring and friendly. They have very different needs, but the smiling faces and reassuring comments and actions of the staff have helped all of us at a potentially difficult time. In particular, I know that all concerned went through a great deal of trouble in the preparation and subsequent admission with particular nursing care required. Thank you.