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Molrams Lane, Great Baddow, Chelmsford, CM2 7TL
View Full Details of Greenwood Court Great BaddowLatest Reviews for Greenwood Court Great Baddow
17 January 2025
We couldn't thank Greenwood Court enough for their services over the course of my mum's respite stay. We were welcomed upon arrival and made to feel comfortable up until the day Mum left. The activities over the Christmas period were outstanding, they included carol services, quizzes, bingo and much more - which my mum was thrilled about! The staff are always very positive and the home itself has great amenities, including a cinema, activities room and gardens. The rooms are immaculate and custom to your own. We are extremely thankful for the short turnaround of respite and the overall experience at Greenwood Court. Highly recommend.
09 January 2025
This is my home and I enjoy being here. The staff are very friendly, they look after me very well.
18 December 2024
So many plus points. Very friendly care home. The staff are lovely and nothing is ever too much trouble. Daily activities and occasional coach trips have been a wonderful boost for my mother, she has found a whole new family there. I feel she is now very safe and secure, she has a call button which is reassuring that any issues she has are dealt with. Although the restaurant, activity room, library, television room and lounge area are all separate there is a bistro by the entrance/reception which is a great friendly social space for residents and families to gather. Unfortunately, it seems very understaffed with a high turnover of care staff. Getting through by phone evenings and weekends is quite challenging.
17 December 2024
I have had a very good experience when making the very hard decision for my mother to receive full-time care. The admin/care staff have always been very helpful and plenty of feedback when my mother first arrived. Greenwood Court has a lovely "homely" atmosphere and is always very welcoming. The care staff are always happy to share details about my mother's routine and reassure me when needed in a kind and professional manner. The gentleman who organises the activities is very enthusiastic and good fun, keeping me well informed of activities in the home. The home itself is clean and very well maintained and the food is of a very good standard. It has been generally a good experience for my mother and our family.
22 October 2024
Not all residents have dementia and my comment will solely be on dementia as it affects my wife. Management and nurses are very good, always available and very helpful. Most carers are very good, attentive, lovely, kind and helpful. A few are less aware of the care dementia residents need. In the activities daily do not provide the stimulation they need. Watching TV is fine but those residents cannot follow plots or stories with their problems. The man is very good with his music sessions where they can join in, this is wonderful to see. The facilities are excellent. The food is very good and I am generally very pleased my wife is there. I know caring for people with dementia is very difficult and I greatly appreciate the work they do.
14 October 2024
Everyone is very helpful and friendly.
08 October 2024
Overall I think it's a good care home. I think the staff are pleasant and approachable and helpful. My mother finds the portions small. Especially the tea time and repetitive, mainly sandwiches. She also says the amount of interruptions of carers going in and out of her room means she doesn't fully rest. The recent fire drill gave confusion to both my mother and me and I think an up-to-date reminder of the drill should be issued to residents and family (and visitors should be made aware if a drill is to be carried out) already mentioned via an email but no response yet. I feel the food could be less seasoned and more age-related.
08 October 2024
The care and nursing staff have been caring and cooperative. The only criticism is the carer on duty in the lounge could be more proactive. The catering staff have been excellent and the food is presented nicely and of good quality. Management has been good but there have been a number of communications with staff which have not worked. Entertainment is good and plentiful. There were a number of problems for a few months after the manager and a number of staff left but everything seems to have improved substantially since. The garden is a nice outside space but the upkeep of the garden and facilities has been poor. The communication about my wife's condition from the staff and outside medical attendees has been excellent.
08 October 2024
My sister regularly returns to Greenwood Court for respite stays. She is always welcomed warmly and sees it as her wonderful second home. The staff are always kind, caring and professional, they go above and beyond. The home is beautiful and has a wonderful atmosphere, emphasizing the focus on its residents. I can't praise Greenwood Court enough. Thank you for all your hard work and care.
19 September 2024
My sister was out into "end-of-life" care, and your care home made her last days secure, comfortable and without pain. Seeing her in her room being cared for so well made it so much less distressing for her son, daughter-in-law and myself. I cannot thank the staff enough for all the care and for the updates that were given to the family.
19 September 2024
I attended the recent 'fair' at the home as I was invited by my brother, my sister-in-law's husband, I've known my sister-in-law for seventy-five years at least as our two families were friends. The only aspect of the home that was not excellent was the state of the garden - the beds, the lawn etc. There were quite a few weeds around, quite a few bare patches of lawn and the box hedging was dead (due to the invasive insects that nest in it). I realise that paying a garden to maintain these area will cost money but you could ask a local gardening club if they'd do it? Probably for free - or cups of tea and cake!
10 July 2024
Carers and nursing staff are friendly, attentive, knowledgeable and compassionate. Home is always clean and residents are out in communal areas. Residents seem happy and look well cared for, dressed smart.
09 July 2024
The cleanliness is fantastic. There is plenty of room and lots of people to talk to. The staff are all very nice. My washing is always fine - I don't have to do anything! I've made some friends and I have no regrets. Everyone speaks to you.
09 July 2024
I am very content here. I have good company and people to talk to. It makes all the difference. My room is kept nice and clean and my bed is comfortable. The food is lovely. The staff are very caring and helpful. The activities are fun and overall, I am very satisfied.
09 July 2024
I'm very happy here. We're well cared for and well fed. I enjoy all the activities. The activities coordinator is an asset and tries to keep us all entertained. The staff are all very approachable.
09 July 2024
We were very impressed by the facilities when we came to visit initially. Each of the two floors has a lovely dining room and two large lounges. Meals are freshly prepared by the catering team and a cake is always made when a resident has a birthday. The cinema room is lovely and there is a range of arts and crafts in the activities room. We like a wander around the garden when we visit. We've had great peace of mind since moving Mum in and there's no greater feeling than that. To see her so happy, enjoying the company of fellow residents and staff alike is wonderful.
09 July 2024
It was very easy to arrange a visit, prior to my mum-in-law moving in. The home visit was thorough and the staff visiting took time to find out about her favourite foods and hobbies. Since moving her in nine months ago, we have continued to be impressed by the care and respect shown to her. Activities are well-planned with visitors, including singers, a flautist and school children. The home is cleaned throughout the day and nothing is too much trouble.
21 June 2024
Friendly, approachable staff. Content residents. Social.
19 June 2024
The staff are friendly, caring, patient and very helpful. They have made the move for our mum smooth and stress-free. The facilities are clean, gardens welcoming and activity programme looks extensive. Thank you!
21 May 2024
My father was transferred to Baycroft after an extended stay in hospital. The staff have been extremely helpful in accommodating the transition and looking after all his needs. They have gone above and beyond to make him (and us) feel part of a community. I have nothing but high praise for the whole team.
Latest Reviews for Greenwood Court Great Baddow
17 January 2025
We couldn't thank Greenwood Court enough for their services over the course of my mum's respite stay. We were welcomed upon arrival and made to feel comfortable up until the day Mum left. The activities over the Christmas period were outstanding, they included carol services, quizzes, bingo and much more - which my mum was thrilled about! The staff are always very positive and the home itself has great amenities, including a cinema, activities room and gardens. The rooms are immaculate and custom to your own. We are extremely thankful for the short turnaround of respite and the overall experience at Greenwood Court. Highly recommend.
09 January 2025
This is my home and I enjoy being here. The staff are very friendly, they look after me very well.
18 December 2024
So many plus points. Very friendly care home. The staff are lovely and nothing is ever too much trouble. Daily activities and occasional coach trips have been a wonderful boost for my mother, she has found a whole new family there. I feel she is now very safe and secure, she has a call button which is reassuring that any issues she has are dealt with. Although the restaurant, activity room, library, television room and lounge area are all separate there is a bistro by the entrance/reception which is a great friendly social space for residents and families to gather. Unfortunately, it seems very understaffed with a high turnover of care staff. Getting through by phone evenings and weekends is quite challenging.
17 December 2024
I have had a very good experience when making the very hard decision for my mother to receive full-time care. The admin/care staff have always been very helpful and plenty of feedback when my mother first arrived. Greenwood Court has a lovely "homely" atmosphere and is always very welcoming. The care staff are always happy to share details about my mother's routine and reassure me when needed in a kind and professional manner. The gentleman who organises the activities is very enthusiastic and good fun, keeping me well informed of activities in the home. The home itself is clean and very well maintained and the food is of a very good standard. It has been generally a good experience for my mother and our family.
22 October 2024
Not all residents have dementia and my comment will solely be on dementia as it affects my wife. Management and nurses are very good, always available and very helpful. Most carers are very good, attentive, lovely, kind and helpful. A few are less aware of the care dementia residents need. In the activities daily do not provide the stimulation they need. Watching TV is fine but those residents cannot follow plots or stories with their problems. The man is very good with his music sessions where they can join in, this is wonderful to see. The facilities are excellent. The food is very good and I am generally very pleased my wife is there. I know caring for people with dementia is very difficult and I greatly appreciate the work they do.
14 October 2024
Everyone is very helpful and friendly.
08 October 2024
Overall I think it's a good care home. I think the staff are pleasant and approachable and helpful. My mother finds the portions small. Especially the tea time and repetitive, mainly sandwiches. She also says the amount of interruptions of carers going in and out of her room means she doesn't fully rest. The recent fire drill gave confusion to both my mother and me and I think an up-to-date reminder of the drill should be issued to residents and family (and visitors should be made aware if a drill is to be carried out) already mentioned via an email but no response yet. I feel the food could be less seasoned and more age-related.
08 October 2024
The care and nursing staff have been caring and cooperative. The only criticism is the carer on duty in the lounge could be more proactive. The catering staff have been excellent and the food is presented nicely and of good quality. Management has been good but there have been a number of communications with staff which have not worked. Entertainment is good and plentiful. There were a number of problems for a few months after the manager and a number of staff left but everything seems to have improved substantially since. The garden is a nice outside space but the upkeep of the garden and facilities has been poor. The communication about my wife's condition from the staff and outside medical attendees has been excellent.
08 October 2024
My sister regularly returns to Greenwood Court for respite stays. She is always welcomed warmly and sees it as her wonderful second home. The staff are always kind, caring and professional, they go above and beyond. The home is beautiful and has a wonderful atmosphere, emphasizing the focus on its residents. I can't praise Greenwood Court enough. Thank you for all your hard work and care.
19 September 2024
My sister was out into "end-of-life" care, and your care home made her last days secure, comfortable and without pain. Seeing her in her room being cared for so well made it so much less distressing for her son, daughter-in-law and myself. I cannot thank the staff enough for all the care and for the updates that were given to the family.
19 September 2024
I attended the recent 'fair' at the home as I was invited by my brother, my sister-in-law's husband, I've known my sister-in-law for seventy-five years at least as our two families were friends. The only aspect of the home that was not excellent was the state of the garden - the beds, the lawn etc. There were quite a few weeds around, quite a few bare patches of lawn and the box hedging was dead (due to the invasive insects that nest in it). I realise that paying a garden to maintain these area will cost money but you could ask a local gardening club if they'd do it? Probably for free - or cups of tea and cake!
10 July 2024
Carers and nursing staff are friendly, attentive, knowledgeable and compassionate. Home is always clean and residents are out in communal areas. Residents seem happy and look well cared for, dressed smart.
09 July 2024
The cleanliness is fantastic. There is plenty of room and lots of people to talk to. The staff are all very nice. My washing is always fine - I don't have to do anything! I've made some friends and I have no regrets. Everyone speaks to you.
09 July 2024
I am very content here. I have good company and people to talk to. It makes all the difference. My room is kept nice and clean and my bed is comfortable. The food is lovely. The staff are very caring and helpful. The activities are fun and overall, I am very satisfied.
09 July 2024
I'm very happy here. We're well cared for and well fed. I enjoy all the activities. The activities coordinator is an asset and tries to keep us all entertained. The staff are all very approachable.
09 July 2024
We were very impressed by the facilities when we came to visit initially. Each of the two floors has a lovely dining room and two large lounges. Meals are freshly prepared by the catering team and a cake is always made when a resident has a birthday. The cinema room is lovely and there is a range of arts and crafts in the activities room. We like a wander around the garden when we visit. We've had great peace of mind since moving Mum in and there's no greater feeling than that. To see her so happy, enjoying the company of fellow residents and staff alike is wonderful.
09 July 2024
It was very easy to arrange a visit, prior to my mum-in-law moving in. The home visit was thorough and the staff visiting took time to find out about her favourite foods and hobbies. Since moving her in nine months ago, we have continued to be impressed by the care and respect shown to her. Activities are well-planned with visitors, including singers, a flautist and school children. The home is cleaned throughout the day and nothing is too much trouble.
21 June 2024
Friendly, approachable staff. Content residents. Social.
19 June 2024
The staff are friendly, caring, patient and very helpful. They have made the move for our mum smooth and stress-free. The facilities are clean, gardens welcoming and activity programme looks extensive. Thank you!
21 May 2024
My father was transferred to Baycroft after an extended stay in hospital. The staff have been extremely helpful in accommodating the transition and looking after all his needs. They have gone above and beyond to make him (and us) feel part of a community. I have nothing but high praise for the whole team.