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Bourchier Close, Sevenoaks, TN13 1PD
View Full Details of Weald HeightsLatest Reviews for Weald Heights
21 March 2025
My mother has adapted well to her new environment The staff are very caring, helpful and friendly She is always well dressed with her clothes washed and ironed with none ever going missing! The nursing care is exceptional providing regular feedback She joins in varied activities and musical events on a regular basis From the moment you enter Weald Heights you are made to feel welcome My mother is very happy in her new home
30 January 2025
Visited Weald Heights to visit an old friend. I found the home to be very welcoming and friendly. The staff were professional and dealt with me and my friend with care and dignity. I was able to take tea and refreshment in comfortable surroundings. The staff appear highly motivated and happy in their work.
14 January 2025
Great experience from the initial phone call to ask for respite for 2 weeks in 1 week's time. The positive response from a particular member of staff organised very efficiently. Lovely warm reception on our arrival. Reception staff, carers catering staff, and nurses are very caring, responsive, and kind. My father felt well looked after and it aided his recovery after a hip operation. The food was excellent, he loved talking about what he'd eaten. The cafe is a lovely place for us all. Thanks. Great experience, would recommend it to all.
28 December 2024
Initial contact with Weald has been very positive. The staff are very welcoming and show great care and interest in not only the residents but their relatives and friends. In the short time my wife has been a resident she has felt relaxed and happy and frequently praises the quality of not only the food but the level of care and attention she receives.
13 November 2024
My mother, who has dementia and poor mobility, has been at Weald Heights for just over a year. The staff are always caring, professional and helpful. Mum is safe, well cared for and there are always planned events to keep residents busy and entertained.
04 November 2024
Overall a caring, well-run home. I would respectfully ask if it would be possible to put a list of unclaimed clothes in the lobby when clothes have been lost or are missing residents' names as it is distressing when items of clothing go missing. If staff do not know who clothes belong to. Thank you.
30 October 2024
My father may be elderly, 96 this October, but he is still very switched on and mentally astute. He is fully capable of making his own decisions about where he wants to be and the fact that he so adamantly wanted to move to Weald Heights speaks volumes. He had seen the Home in action when my Mum was there and when he found living at home too difficult he knew exactly where he wanted to be. This says it all. The staff are wonderful and go above and beyond. It is always a pleasure to visit and to be a part of the Weald Heights Community.
30 October 2024
My mum continues not to engage with activities despite my telling the carers to make it her idea, i.e. "Mum you have booked to see the harpist this afternoon/entertainer it starts in 10 mins", or "Mum it's baking today - you asked to join the class so I'm letting you know it starts in 10 min etc. .....". I've even told them to phone me and I will get her to participate. This makes it her idea. It does not get the beneficial response if they say - 'the art class in on now do you want to come ?', answer 'no'. Last week she did 90 mins of activity only We chose this home as it did lots of things in a day but my mother is not doing them and for £8k a month to sit and do nothing makes me so mad! Also the laundry boil everything despite my labeled clothes and telling them I will launder her jumpers! I am loathed not to let her wear her cozy cashmere jumpers, Alpaca cardigan, Hebridean wool jacket but lazy laundry department refuses to look/feel, so shrunk clothes are in hidden wardrobe.
25 October 2024
My father-in-law has been at Weald Heights for 4 years and is happy and well cared for. He enjoys participating in activities, going to the cinema and particularly the outings to pubs and cafes. When I visit I am always warmly welcomed by staff and I appreciate the provision of coffee and cakes! I have got to know a couple of the staff members who look after Dad and I feel that communications are good. I am very happy that he is there and would highly recommend Weald Heights.
25 October 2024
My Aunt has been with you for some time now and has always praised the staff for the way they look after her and the comfort and cleanliness of Weald Heights. She has never passed comment to me about any problems she may incur.
24 October 2024
My mother has been a resident at Weald Heights for just over three years. During that time her mental and physical health has declined significantly, to the extent she has been bed-bound for and has required complete nursing care for most of that time. My sister and I have nothing but the highest praise for the way the staff has looked after her. They always show great compassion and treat her with dignity, even though she can be a very difficult lady due to her vascular dementia. We are so relieved that we chose Weald Heights as we do not feel there is anywhere else where our mother could have been looked after as well. We have no hesitation in recommending it without reservation.
24 October 2024
Although Mum has only been in Weald Heights for 2 weeks she is now settling down and enjoying making new friends. It is a great relief for us to know that she is being looked after and safe. She told me today that all the staff are very kind and helpful. She is enjoying the food and is very happy with her room. It has taken some time for her to settle but everyone has helped in a gentle way. We are so glad that we have Mum close to family and hope she spends her last years in comfort enjoying life. Thank you.
24 October 2024
I am very happy with the care and attention my sister-in-law receives at Weald Heights. The staff are friendly and approachable, there always seems to be a happy atmosphere when I visit, I am impressed with the entertainment that is available daily. I also appreciate the wonderful cakes in the downstairs lounge along with the hot drinks, which go down very well after our fairly long journey.
24 October 2024
My Mum, who has dementia, has received the very best care at Weald Heights. All the staff are unfailingly kind, attentive and friendly. She says the food is delicious and all the carers are very kind. She goes on some lovely trips out and enjoys a wide range of activities. She especially enjoys the visiting musicians. She loves Lola the resident dog, making friends with the other residents and going for little walks outside. Her family visit often and everyone has been delighted with the standard of care at Weald Heights. My Mum is so much happier than when she was living in her own home with a carer visiting. She is far less anxious. She can relax without having to worry about food or laundry or getting to appointments etc. She is also prompted to take baths, change her clothes and wear her hearing aids. Thank you very much to everyone at Weald Heights - the carers, the managers, the lifestyle lead, the receptionists, chefs, cleaners and maintenance staff - you've all been wonderful!
24 October 2024
My mum has been at Weald Heights for around 9 months. During this time she has been cared for with outstanding kindness and dignity. She has been on so many trips out, including the seaside, which is fantastic. The entertainment is superb, lots of music of all kinds, with regular live performances. The amazing care staff look after her every need, they know us so well, that it feels like visiting a whole family. We couldn't be happier about our choice to have our mum looked after in such an amazing place. We are forever grateful to the staff, who work so hard to create a home-from-home feel. Thank you so much on behalf of me and my family.
24 October 2024
My Father is so happy at Weald Heights and we couldn't have found anywhere better to look after him. He is always saying how lovely everyone is and how lucky he is! The staff are all so caring and loving towards residents and it really is a very special place.
24 October 2024
My husband is always saying how happy he is and everyone without exception is so lovely and he says he has never heard anyone being angry I am more than pleased with the care he is getting and there is always a carer around if needed I am so glad I chose Weald Heights.
24 October 2024
Such a wonderful home and community with amazing carers. We are so grateful to have found Weald Heights for Dad. Nothing is too much trouble and everyone is so kind. Can't recommend this place enough.
24 October 2024
The carers really do care, with love and affection. The activities staff work really hard to provide a wide variety of entertainment and support. I have no critical comments; the staff do a very difficult job with good humour and care.
24 October 2024
Thank you Weald Heights for such a wonderful 92nd birthday party for my mother-in-law in July. It was held outside in the beautiful garden under the gazebo. She was given a fabulous birthday cake and it was a really happy occasion.
Latest Reviews for Weald Heights
21 March 2025
My mother has adapted well to her new environment The staff are very caring, helpful and friendly She is always well dressed with her clothes washed and ironed with none ever going missing! The nursing care is exceptional providing regular feedback She joins in varied activities and musical events on a regular basis From the moment you enter Weald Heights you are made to feel welcome My mother is very happy in her new home
30 January 2025
Visited Weald Heights to visit an old friend. I found the home to be very welcoming and friendly. The staff were professional and dealt with me and my friend with care and dignity. I was able to take tea and refreshment in comfortable surroundings. The staff appear highly motivated and happy in their work.
14 January 2025
Great experience from the initial phone call to ask for respite for 2 weeks in 1 week's time. The positive response from a particular member of staff organised very efficiently. Lovely warm reception on our arrival. Reception staff, carers catering staff, and nurses are very caring, responsive, and kind. My father felt well looked after and it aided his recovery after a hip operation. The food was excellent, he loved talking about what he'd eaten. The cafe is a lovely place for us all. Thanks. Great experience, would recommend it to all.
28 December 2024
Initial contact with Weald has been very positive. The staff are very welcoming and show great care and interest in not only the residents but their relatives and friends. In the short time my wife has been a resident she has felt relaxed and happy and frequently praises the quality of not only the food but the level of care and attention she receives.
13 November 2024
My mother, who has dementia and poor mobility, has been at Weald Heights for just over a year. The staff are always caring, professional and helpful. Mum is safe, well cared for and there are always planned events to keep residents busy and entertained.
04 November 2024
Overall a caring, well-run home. I would respectfully ask if it would be possible to put a list of unclaimed clothes in the lobby when clothes have been lost or are missing residents' names as it is distressing when items of clothing go missing. If staff do not know who clothes belong to. Thank you.
30 October 2024
My father may be elderly, 96 this October, but he is still very switched on and mentally astute. He is fully capable of making his own decisions about where he wants to be and the fact that he so adamantly wanted to move to Weald Heights speaks volumes. He had seen the Home in action when my Mum was there and when he found living at home too difficult he knew exactly where he wanted to be. This says it all. The staff are wonderful and go above and beyond. It is always a pleasure to visit and to be a part of the Weald Heights Community.
30 October 2024
My mum continues not to engage with activities despite my telling the carers to make it her idea, i.e. "Mum you have booked to see the harpist this afternoon/entertainer it starts in 10 mins", or "Mum it's baking today - you asked to join the class so I'm letting you know it starts in 10 min etc. .....". I've even told them to phone me and I will get her to participate. This makes it her idea. It does not get the beneficial response if they say - 'the art class in on now do you want to come ?', answer 'no'. Last week she did 90 mins of activity only We chose this home as it did lots of things in a day but my mother is not doing them and for £8k a month to sit and do nothing makes me so mad! Also the laundry boil everything despite my labeled clothes and telling them I will launder her jumpers! I am loathed not to let her wear her cozy cashmere jumpers, Alpaca cardigan, Hebridean wool jacket but lazy laundry department refuses to look/feel, so shrunk clothes are in hidden wardrobe.
25 October 2024
My father-in-law has been at Weald Heights for 4 years and is happy and well cared for. He enjoys participating in activities, going to the cinema and particularly the outings to pubs and cafes. When I visit I am always warmly welcomed by staff and I appreciate the provision of coffee and cakes! I have got to know a couple of the staff members who look after Dad and I feel that communications are good. I am very happy that he is there and would highly recommend Weald Heights.
25 October 2024
My Aunt has been with you for some time now and has always praised the staff for the way they look after her and the comfort and cleanliness of Weald Heights. She has never passed comment to me about any problems she may incur.
24 October 2024
My mother has been a resident at Weald Heights for just over three years. During that time her mental and physical health has declined significantly, to the extent she has been bed-bound for and has required complete nursing care for most of that time. My sister and I have nothing but the highest praise for the way the staff has looked after her. They always show great compassion and treat her with dignity, even though she can be a very difficult lady due to her vascular dementia. We are so relieved that we chose Weald Heights as we do not feel there is anywhere else where our mother could have been looked after as well. We have no hesitation in recommending it without reservation.
24 October 2024
Although Mum has only been in Weald Heights for 2 weeks she is now settling down and enjoying making new friends. It is a great relief for us to know that she is being looked after and safe. She told me today that all the staff are very kind and helpful. She is enjoying the food and is very happy with her room. It has taken some time for her to settle but everyone has helped in a gentle way. We are so glad that we have Mum close to family and hope she spends her last years in comfort enjoying life. Thank you.
24 October 2024
I am very happy with the care and attention my sister-in-law receives at Weald Heights. The staff are friendly and approachable, there always seems to be a happy atmosphere when I visit, I am impressed with the entertainment that is available daily. I also appreciate the wonderful cakes in the downstairs lounge along with the hot drinks, which go down very well after our fairly long journey.
24 October 2024
My Mum, who has dementia, has received the very best care at Weald Heights. All the staff are unfailingly kind, attentive and friendly. She says the food is delicious and all the carers are very kind. She goes on some lovely trips out and enjoys a wide range of activities. She especially enjoys the visiting musicians. She loves Lola the resident dog, making friends with the other residents and going for little walks outside. Her family visit often and everyone has been delighted with the standard of care at Weald Heights. My Mum is so much happier than when she was living in her own home with a carer visiting. She is far less anxious. She can relax without having to worry about food or laundry or getting to appointments etc. She is also prompted to take baths, change her clothes and wear her hearing aids. Thank you very much to everyone at Weald Heights - the carers, the managers, the lifestyle lead, the receptionists, chefs, cleaners and maintenance staff - you've all been wonderful!
24 October 2024
My mum has been at Weald Heights for around 9 months. During this time she has been cared for with outstanding kindness and dignity. She has been on so many trips out, including the seaside, which is fantastic. The entertainment is superb, lots of music of all kinds, with regular live performances. The amazing care staff look after her every need, they know us so well, that it feels like visiting a whole family. We couldn't be happier about our choice to have our mum looked after in such an amazing place. We are forever grateful to the staff, who work so hard to create a home-from-home feel. Thank you so much on behalf of me and my family.
24 October 2024
My Father is so happy at Weald Heights and we couldn't have found anywhere better to look after him. He is always saying how lovely everyone is and how lucky he is! The staff are all so caring and loving towards residents and it really is a very special place.
24 October 2024
My husband is always saying how happy he is and everyone without exception is so lovely and he says he has never heard anyone being angry I am more than pleased with the care he is getting and there is always a carer around if needed I am so glad I chose Weald Heights.
24 October 2024
Such a wonderful home and community with amazing carers. We are so grateful to have found Weald Heights for Dad. Nothing is too much trouble and everyone is so kind. Can't recommend this place enough.
24 October 2024
The carers really do care, with love and affection. The activities staff work really hard to provide a wide variety of entertainment and support. I have no critical comments; the staff do a very difficult job with good humour and care.
24 October 2024
Thank you Weald Heights for such a wonderful 92nd birthday party for my mother-in-law in July. It was held outside in the beautiful garden under the gazebo. She was given a fabulous birthday cake and it was a really happy occasion.