Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Value for Money stars

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Latest Reviews for Wellbeing Day Centre

stars
stars 28 November 2019
Staff are amazing and welcomed my husband and made him feel at home from the start. He loves going and is so happy there. The place is bright and cheerful with lots of activities. I would recommend this place to everyone, it really is wonderful. I can leave him for the day and know he is in the best possible hands.
Review from Pat K (Wife of Resident/Service User)
stars
stars 22 May 2018
Used the Wellbeing Day Centre whilst on holiday, it's an excellent facility and gave me time to relax with my family, knowing my sister was being very well cared for.
Review from Jan M (Sister of Resident/Service User)
stars
stars 22 May 2018
Very caring, always happy, mum loves to come to the day centre. We love all the events that the team have put on. Mum loves the beauty students as did I. Really nice to see mum join in the daily activities. Would highly recommend this service.
Review from Julie N (Daughter of Resident/Service User)
stars
stars 21 May 2018
They were really helpful, giving all the information I needed, both myself and my mum felt really welcome. We will continue to use this excellent service.
Review from Emma S (Daughter of Resident/Service User)
stars
stars 17 May 2018
I am so pleased with the standard of care provided by the staff. The Day centre is always clean bright and friendly. From the first phone call I made to them, the weight was lifted off my shoulders. The assistant manager took care of the transition in moving my mother to Suffolk. Dealing with all the issues that come with this and talking to all the professionals on my behalf, arranging the change of doctor, along with supporting me and reassuring me along the way. The Day Centre is always bubbly and lively, which suits my mum's personality. I am also so included in any events that they host, such as the beauty day arranged by the assistant manager. Me and my family are excited for the summer and all the things the assistant manager and the team has planned. Thank you, girls, from me and mum.
Review from Amber E (Daughter of Resident/Service User)