Submit a Review for Oak Manor Care Home
Harvest Rise, Off Ivel Road, Shefford, SG17 5GE
View Full Details of Oak Manor Care HomeLatest Reviews for Oak Manor Care Home
29 January 2025
My mum has been in this care home for a number of years, I have always been very happy with her care here. The staff are always there for, not just your parent, but also for you, if you are feeling upset seeing how your parent is deteriorating. If any problems, for example, my mum is very weak, and when she had a fall, they will call you straight away, so you are always informed of what is happening. I am very impressed with this home.
28 January 2025
Overall an excellent care home, not just care staff but all staff; maintenance, catering and cleaning all provide a high level of care and support. In December I witnessed the activity coordinator interact with an almost comatosed, bed ridden resident, by playing the style of Christmas music she knew the resident liked. The resident responded and we all held hands and provided, literally, a touching moment at this important time of year. Such individual care and support is Oak Manor's strength.
02 December 2024
I have experienced the most wonderful care and support for both of my parents over the past 6 years and feel very fortunate that we chose this wonderful Home for Mum and Dad! Standards have remained high in every respect and effective and supportive leadership ensures this Home provides a very happy, caring environment for all to enjoy and thrive in. Each and every member of staff seeks kind positive interaction with residents, families and visitors alike so it is always a pleasure to visit. I wholeheartedly recommend Oak Manor Care Home for those close family members and friends you wish to support in their next important stage of life.
20 November 2024
A major power cut at 8 pm in the surrounding area. Carers stayed behind to support the night staff. Off-duty staff attended too, supporting three colleagues to treasure residents. This is truly a home where when or what happens day or night their dedication you the residents goes up and beyond.
12 November 2024
My aunt lives with dementia and receives wonderful, highly professional care and support. The staff at Oak Manor are lovely, very well trained and so caring. The facilities are excellent and the activity programmes for residents clearly keep them occupied and stimulated every day.
12 November 2024
Excellent staff and management. Lovely, clean and modern, caring environment. I am always fully informed about everything. The staff are welcoming and kind and look after my mother exceptionally well with genuine empathy. When I or my sons visit we always have a good feeling and interact with the staff. Two staff members have been amazing in administrating a very quick entry for my mother at a time when she felt vulnerable. She now feels safe and looked after.
11 November 2024
The staff bring joy and laughter to those who have made Oak Manor their home. There is always an activity or someone to chat to laugh with enjoy knitting and nattering, singing or craft, dancing or praying. The spiritual life of each resident is central to many of the activities including songs of praise and Bible study. My mother-in-law is very happy there and loves the home-cooked food. Relatives can join for meals in the very smart dining room or sit and chat over a hot chocolate in the coffee lounge downstairs. Local pubs, restaurants and garden centres are a sure favourite for a trip out any time you visit. The chaplains and volunteers are very special people and add an extra touch of care to a wonderful happy home.
22 July 2024
The staff are super friendly. They are so caring to my mum. My mum feels she has a new family with both staff and residents. The premises are clean, tidy and modern. There are always refreshments available and the place is warm and inviting. Nothing is too much trouble. My mum has all the care she needs and could possibly ask for. Thank you so much Oak Manor a lovely home for my mum.
09 May 2024
I can’t thank the staff team enough for the welcome and care they are giving to my mother-in-law. Oak Manor is a wonderful care home and the staff team make the residents feel they are part of a big family. They have done everything they can to make her feel at home and to settle in. Her room is cosy and well equipped and the communal areas very homely. The activities are of an excellent quality and there is so much fun and laughter around the place. Having a church service every Sunday and other times during the week to focus on spiritual things is a huge support for my relative. Thank you Oak Manor Team.
18 March 2024
My wife is a new resident at Oak Manor and I cannot praise too highly the environment, facilities and most of all, the excellent caring staff. Without exception, all have shown empathy and kindness above and beyond my expectations. Settling in has been difficult for my wife but the encouragement and understanding shown has made it an easier passage. I have visited a number of care homes of variable quality but would have no hesitation in recommending Oak Manor at all.
18 March 2024
We could not recommend Oak Manor more highly. The care and friendliness shown to our great uncle over the past 4 years was amazing. Sadly he passed in February but the care and dignity shown was just outstanding. The kindness shown to us, the family, was priceless. He was so calm and peaceful at such an emotional time. We will miss the Oak Manor family.
12 March 2024
Our mother has been a resident at Oak Manor, Shefford since it first opened. The home is always clean and so welcoming. All members of staff are incredibly kind, caring and patient, nothing is too much trouble at all with my mother. We just cannot thank you all enough.
22 February 2024
My mum is very happy in Oak Manor. She had a couple of issues in the last year, and they have gone over and above to provide staff to look after her increased needs. The home is clean and tidy, with plenty of entertainment for the residents. The decor is tasteful, and the ambience is perfect.
26 January 2024
To all the staff at Oak Manor, thank you so much for all your hard work on Saturday in preparing for Mum’s 90th party. The party was a huge success, and all went perfectly. All the guests were very complimentary about the organisation and the buffet, especially the birthday cake and the cupcakes! Mum had the best time, meeting relatives and friends, many of whom she had not seen for a long time. So, once again, thanks for everything – it could not have been better!
17 November 2023
Fantastic care for my mother over the last few weeks as she has been unwell recovering from COVID. They have been great trying to get her to back to her old self. It's been great to be able to go into the home and sit with her in the café. The staff are absolutely fantastic and go the extra mile to make sure the residents are well looked after. They are always happy, cheerful and caring. There's a great atmosphere in the home. So glad we were able to get her in here. Love it.
13 July 2023
Oak Manor is an extremely supportive and well-run home providing a broad range of appropriate activities. There is a high focus on safety, and perhaps the risk appetite is too low. Everyone is really friendly and professional.
30 June 2023
My mother has been a resident for a year. I have found all the staff caring and welcoming when we visit or when others from further away come to see her. Mum has mixed dementia but always knows her family, although she may not remember when she is or who has visited; a testament to the care she is given is the fact that she is happy to stay and leaving her is not a problem. I would thank all staff for the care they have shown.
28 June 2023
My dad moved in yesterday, which was a huge day for him, my mum and our family. His room is spacious and beautifully presented, lunch was delicious (I stayed yesterday), but most importantly, every member of staff from management down was incredible. Friendly, welcoming, kind, understanding, patient, helpful and professional... I couldn't fault them. They all played a part in making a stressful experience easier to cope with. Thanks a million.
23 May 2023
We could not wish for our mother to be in a better home. The staff and leadership are first class. Nothing is too much bother, be it day-to-day care or special requests; it is all done with attention to detail, professionalism, and more importantly, with a smile and good humour. The home is kept spotless, and my mum's room is a real "home-from-home"; she could not be happier. My mother has had a new lease of life, which we put down to the love and attention of the staff. First class.
04 May 2023
I live a short distance from Oak Manor, so often just pop in and, therefore, see what goes on at first sight. All the staff are friendly and competent, and numerous activities are organised for their welfare. The general level of care is outstanding, and the level of empathy for the patients is of the highest quality.
Latest Reviews for Oak Manor Care Home
29 January 2025
My mum has been in this care home for a number of years, I have always been very happy with her care here. The staff are always there for, not just your parent, but also for you, if you are feeling upset seeing how your parent is deteriorating. If any problems, for example, my mum is very weak, and when she had a fall, they will call you straight away, so you are always informed of what is happening. I am very impressed with this home.
28 January 2025
Overall an excellent care home, not just care staff but all staff; maintenance, catering and cleaning all provide a high level of care and support. In December I witnessed the activity coordinator interact with an almost comatosed, bed ridden resident, by playing the style of Christmas music she knew the resident liked. The resident responded and we all held hands and provided, literally, a touching moment at this important time of year. Such individual care and support is Oak Manor's strength.
02 December 2024
I have experienced the most wonderful care and support for both of my parents over the past 6 years and feel very fortunate that we chose this wonderful Home for Mum and Dad! Standards have remained high in every respect and effective and supportive leadership ensures this Home provides a very happy, caring environment for all to enjoy and thrive in. Each and every member of staff seeks kind positive interaction with residents, families and visitors alike so it is always a pleasure to visit. I wholeheartedly recommend Oak Manor Care Home for those close family members and friends you wish to support in their next important stage of life.
20 November 2024
A major power cut at 8 pm in the surrounding area. Carers stayed behind to support the night staff. Off-duty staff attended too, supporting three colleagues to treasure residents. This is truly a home where when or what happens day or night their dedication you the residents goes up and beyond.
12 November 2024
My aunt lives with dementia and receives wonderful, highly professional care and support. The staff at Oak Manor are lovely, very well trained and so caring. The facilities are excellent and the activity programmes for residents clearly keep them occupied and stimulated every day.
12 November 2024
Excellent staff and management. Lovely, clean and modern, caring environment. I am always fully informed about everything. The staff are welcoming and kind and look after my mother exceptionally well with genuine empathy. When I or my sons visit we always have a good feeling and interact with the staff. Two staff members have been amazing in administrating a very quick entry for my mother at a time when she felt vulnerable. She now feels safe and looked after.
11 November 2024
The staff bring joy and laughter to those who have made Oak Manor their home. There is always an activity or someone to chat to laugh with enjoy knitting and nattering, singing or craft, dancing or praying. The spiritual life of each resident is central to many of the activities including songs of praise and Bible study. My mother-in-law is very happy there and loves the home-cooked food. Relatives can join for meals in the very smart dining room or sit and chat over a hot chocolate in the coffee lounge downstairs. Local pubs, restaurants and garden centres are a sure favourite for a trip out any time you visit. The chaplains and volunteers are very special people and add an extra touch of care to a wonderful happy home.
22 July 2024
The staff are super friendly. They are so caring to my mum. My mum feels she has a new family with both staff and residents. The premises are clean, tidy and modern. There are always refreshments available and the place is warm and inviting. Nothing is too much trouble. My mum has all the care she needs and could possibly ask for. Thank you so much Oak Manor a lovely home for my mum.
09 May 2024
I can’t thank the staff team enough for the welcome and care they are giving to my mother-in-law. Oak Manor is a wonderful care home and the staff team make the residents feel they are part of a big family. They have done everything they can to make her feel at home and to settle in. Her room is cosy and well equipped and the communal areas very homely. The activities are of an excellent quality and there is so much fun and laughter around the place. Having a church service every Sunday and other times during the week to focus on spiritual things is a huge support for my relative. Thank you Oak Manor Team.
18 March 2024
My wife is a new resident at Oak Manor and I cannot praise too highly the environment, facilities and most of all, the excellent caring staff. Without exception, all have shown empathy and kindness above and beyond my expectations. Settling in has been difficult for my wife but the encouragement and understanding shown has made it an easier passage. I have visited a number of care homes of variable quality but would have no hesitation in recommending Oak Manor at all.
18 March 2024
We could not recommend Oak Manor more highly. The care and friendliness shown to our great uncle over the past 4 years was amazing. Sadly he passed in February but the care and dignity shown was just outstanding. The kindness shown to us, the family, was priceless. He was so calm and peaceful at such an emotional time. We will miss the Oak Manor family.
12 March 2024
Our mother has been a resident at Oak Manor, Shefford since it first opened. The home is always clean and so welcoming. All members of staff are incredibly kind, caring and patient, nothing is too much trouble at all with my mother. We just cannot thank you all enough.
22 February 2024
My mum is very happy in Oak Manor. She had a couple of issues in the last year, and they have gone over and above to provide staff to look after her increased needs. The home is clean and tidy, with plenty of entertainment for the residents. The decor is tasteful, and the ambience is perfect.
26 January 2024
To all the staff at Oak Manor, thank you so much for all your hard work on Saturday in preparing for Mum’s 90th party. The party was a huge success, and all went perfectly. All the guests were very complimentary about the organisation and the buffet, especially the birthday cake and the cupcakes! Mum had the best time, meeting relatives and friends, many of whom she had not seen for a long time. So, once again, thanks for everything – it could not have been better!
17 November 2023
Fantastic care for my mother over the last few weeks as she has been unwell recovering from COVID. They have been great trying to get her to back to her old self. It's been great to be able to go into the home and sit with her in the café. The staff are absolutely fantastic and go the extra mile to make sure the residents are well looked after. They are always happy, cheerful and caring. There's a great atmosphere in the home. So glad we were able to get her in here. Love it.
13 July 2023
Oak Manor is an extremely supportive and well-run home providing a broad range of appropriate activities. There is a high focus on safety, and perhaps the risk appetite is too low. Everyone is really friendly and professional.
30 June 2023
My mother has been a resident for a year. I have found all the staff caring and welcoming when we visit or when others from further away come to see her. Mum has mixed dementia but always knows her family, although she may not remember when she is or who has visited; a testament to the care she is given is the fact that she is happy to stay and leaving her is not a problem. I would thank all staff for the care they have shown.
28 June 2023
My dad moved in yesterday, which was a huge day for him, my mum and our family. His room is spacious and beautifully presented, lunch was delicious (I stayed yesterday), but most importantly, every member of staff from management down was incredible. Friendly, welcoming, kind, understanding, patient, helpful and professional... I couldn't fault them. They all played a part in making a stressful experience easier to cope with. Thanks a million.
23 May 2023
We could not wish for our mother to be in a better home. The staff and leadership are first class. Nothing is too much bother, be it day-to-day care or special requests; it is all done with attention to detail, professionalism, and more importantly, with a smile and good humour. The home is kept spotless, and my mum's room is a real "home-from-home"; she could not be happier. My mother has had a new lease of life, which we put down to the love and attention of the staff. First class.
04 May 2023
I live a short distance from Oak Manor, so often just pop in and, therefore, see what goes on at first sight. All the staff are friendly and competent, and numerous activities are organised for their welfare. The general level of care is outstanding, and the level of empathy for the patients is of the highest quality.