Submit a Review for Elton House Care Home - Avery Collection
Elton Way, Bushey, Watford, WD25 8HA
View Full Details of Elton House Care Home - Avery CollectionLatest Reviews for Elton House Care Home - Avery Collection
10 March 2025
Elton House is a warm, welcoming and caring home. The care is very professional and the team listen to the needs of the resident and respond appropriately. The standards of both care and the environment are exceptionally high. The home itself feels more like a luxury cruise ship, with a spiral staircase (as well as several lifts) and lots of break out areas to have a coffee and a piece of cake. It's delightful. The daily activities try to cater for all and certainly bring people together. The team never miss an opportunity to celebrate - big birthdays, Valentine's Day and Christmas was amazing! The food is varied and delicious within the bistro or the main dining room.
18 December 2024
My father was a dementia care resident of Elton House for 20 months until he passed away last month. We were really happy with Dad's care during his time at Elton House. The Dementia Care team especially were great and looked after him with great care - even as his dementia progressed. We were so grateful for their care and support. But the way that the Elton House team treated Dad - and us, as we sat with him - during the last week of his life went beyond all our expectations. It was a blessing to us to experience the respect, dignity and love with which we and he were treated. Sitting there with Dad in his room over that last week, in the evenings and over the final night, we saw the level of tenderness in his care. We also experienced the excellent night team which I suspect most residents' families never get to see. We really deeply felt the care, respect and love that they showed to our family and, crucially, to my father.
16 October 2024
On visiting Elton House everything from reception to care is second to none. All residents laughing, smiling and happy. The staff go above and beyond for residents, even with personal touches, every resident gets a Birthday Cake, the hospitality is fantastic, coffee and cakes amazing. Events food fantastic, and birthday parties are made special. 5 stars for the Manager and Deputy Manager there really is something special about their relationships with residents, it's lovely to see!
10 October 2024
I really feel that I chose the right care home for my husband. I would highly recommend Elton House. His room is a very good size the food is excellent always presented very well with many choices. When you enter Elton House you feel as if you have gone into a hotel, not a care home. This makes it very pleasant for any of my husband's visitors. All the carers are excellent and very kind.
07 October 2024
My mother had a very enjoyable and comfortable stay for a week's respite. She enjoyed joining in with various activities and said the food was very good. She found all the staff were friendly and kind. She liked her room and said everywhere looked very clean.
27 September 2024
After my friend was transferred to Elton House he settled very quickly. The staff are very helpful and friendly. The room and amenities are always clean and inviting. Respectful and understanding people make the day-to-day atmosphere amazing on my visits. I see many happy residents. I would highly recommend Elton House from managers down to cleaning/nursing staff "Just Amazing".
25 September 2024
We have found the care at Elton House Care Home to be outstanding. My mother, post a hospital stay, returned to Elton House extremely unwell. Had it not been for the care of the staff in the dementia unit, I think the outcome would have been very different. They nurtured my mother back to health. The support from the entire team for not just my mother but also us as a family has been amazing. Thank you.
24 September 2024
Overall amazing and kind staff and management. The rooms are spacious and clean. I especially like the built-in kitchenette which allows residents more freedom and dignity. I am extremely thankful and amazed at one treatment and specialised care my father has received. They have made him feel included, well cared for and safe. The management especially are very kind, funny and efficient.
20 September 2024
My mother stayed for one week respite, whilst my sister (her carer) had a break. Staff were first-class, food excellent. We shall review!
13 August 2024
Staff are very attentive to the needs of the residents. They also encourage her to become involved in appropriate activities - but not always successfully!
25 July 2024
I recently visited a friend at Elton House care home, and my first impressions of the home were amazing. I was met at the door by the Maintenance Manager who was very helpful and showed me to my friend's accommodation. On walking through the site it was very clean and the staff looked busy but happy. I was offered a drink from Reception on arrival when I also met the Home Manager who was very polite. Whilst I was there on my visit we viewed the garden area which was very clean and tidy with lots of seating and was offered a slice of cake and a drink. Overall experience was very good and my friend is extremely happy and looking forward to my next visit.
11 July 2024
My mother always had a great experience at Elton the staff and nurses couldn't be more supportive and helpful. The home itself is beautifully kept and comfortable. I would recommend it highly as a permanent residence of a respite and stay.
07 June 2024
Lovely staff and well-kept facilities. Always friendly when I visit, have been a few times now and always nice. Happy with the care my friend receives and look forward to visiting again soon. Thank you
28 May 2024
Really beautiful care home that feels like a hotel! According to my mother, the food is delicious and the dining room setting is lovely. Lots of activities that cater for everyone. All the staff are very friendly and informal. The carers are fantastic and so helpful in looking after everyone’s needs.
21 May 2024
This was my first experience of residential care and I found the experience of a week's respite care interesting and informative. The care was excellent, and the food was not always to my taste but there was always a choice and it was served promptly and with a smile. The activities and comfort were excellent. There was also lots of seating and quiet corners to sit and read, knit, and crochet. I hope to return when my daughter goes abroad in August. Thanks, Elton House.
17 May 2024
My mother moved into Elton House in December 2022. It was a big wrench for her to give up her flat, and as I saw it, her independence. However, once she saw her now home she was very impressed! Her apartment was lovely with a door opening onto a patio and the garden. She enjoyed all aspects of life at Elton House but especially the cafe! All of the staff were amazing and couldn't do enough for her. The care was exemplary. I thoroughly recommend Elton House.
12 April 2024
We have had a very good experience here. Excellent facilities and friendly and caring staff. Food consistently good too, tasty and lots of choice. Does not feel like a care home. Happy to recommend it.
12 April 2024
I’m very happy with the care my mother receives at Elton House Care Home. The care staff are always friendly, take the time to chat with her and report back to me any concerns they may have. Her room is always clean and tidy and her medication is dealt with in a professional manner at all times. There’s usually something going on in the communal lounges and whilst she doesn’t always want to join in, someone always knocks on her door to let her know what’s happening.
09 April 2024
From the first conversation with the Elton House Care Home manager, the care for my mum has been outstanding. All the staff knew her well. All her medical needs were cared for. We cannot thank them enough. Her stay was only five weeks as she was terminally ill - her dignity and being pain-free were priority. It takes a certain type of person to work in care and Elton House has the best. My mum passed away peacefully with her family around her on the 19th March. Again, the care home was so supportive to us. Thank you Elton House for choosing my mum to care for in her final days - we will never forget it.
04 March 2024
I came to Elton House Care Home in January this year and I am happy with my stay so far. The team are all very caring and always ready to help. The home is like a lovely hotel. I would recommend it.
Latest Reviews for Elton House Care Home - Avery Collection
10 March 2025
Elton House is a warm, welcoming and caring home. The care is very professional and the team listen to the needs of the resident and respond appropriately. The standards of both care and the environment are exceptionally high. The home itself feels more like a luxury cruise ship, with a spiral staircase (as well as several lifts) and lots of break out areas to have a coffee and a piece of cake. It's delightful. The daily activities try to cater for all and certainly bring people together. The team never miss an opportunity to celebrate - big birthdays, Valentine's Day and Christmas was amazing! The food is varied and delicious within the bistro or the main dining room.
18 December 2024
My father was a dementia care resident of Elton House for 20 months until he passed away last month. We were really happy with Dad's care during his time at Elton House. The Dementia Care team especially were great and looked after him with great care - even as his dementia progressed. We were so grateful for their care and support. But the way that the Elton House team treated Dad - and us, as we sat with him - during the last week of his life went beyond all our expectations. It was a blessing to us to experience the respect, dignity and love with which we and he were treated. Sitting there with Dad in his room over that last week, in the evenings and over the final night, we saw the level of tenderness in his care. We also experienced the excellent night team which I suspect most residents' families never get to see. We really deeply felt the care, respect and love that they showed to our family and, crucially, to my father.
16 October 2024
On visiting Elton House everything from reception to care is second to none. All residents laughing, smiling and happy. The staff go above and beyond for residents, even with personal touches, every resident gets a Birthday Cake, the hospitality is fantastic, coffee and cakes amazing. Events food fantastic, and birthday parties are made special. 5 stars for the Manager and Deputy Manager there really is something special about their relationships with residents, it's lovely to see!
10 October 2024
I really feel that I chose the right care home for my husband. I would highly recommend Elton House. His room is a very good size the food is excellent always presented very well with many choices. When you enter Elton House you feel as if you have gone into a hotel, not a care home. This makes it very pleasant for any of my husband's visitors. All the carers are excellent and very kind.
07 October 2024
My mother had a very enjoyable and comfortable stay for a week's respite. She enjoyed joining in with various activities and said the food was very good. She found all the staff were friendly and kind. She liked her room and said everywhere looked very clean.
27 September 2024
After my friend was transferred to Elton House he settled very quickly. The staff are very helpful and friendly. The room and amenities are always clean and inviting. Respectful and understanding people make the day-to-day atmosphere amazing on my visits. I see many happy residents. I would highly recommend Elton House from managers down to cleaning/nursing staff "Just Amazing".
25 September 2024
We have found the care at Elton House Care Home to be outstanding. My mother, post a hospital stay, returned to Elton House extremely unwell. Had it not been for the care of the staff in the dementia unit, I think the outcome would have been very different. They nurtured my mother back to health. The support from the entire team for not just my mother but also us as a family has been amazing. Thank you.
24 September 2024
Overall amazing and kind staff and management. The rooms are spacious and clean. I especially like the built-in kitchenette which allows residents more freedom and dignity. I am extremely thankful and amazed at one treatment and specialised care my father has received. They have made him feel included, well cared for and safe. The management especially are very kind, funny and efficient.
20 September 2024
My mother stayed for one week respite, whilst my sister (her carer) had a break. Staff were first-class, food excellent. We shall review!
13 August 2024
Staff are very attentive to the needs of the residents. They also encourage her to become involved in appropriate activities - but not always successfully!
25 July 2024
I recently visited a friend at Elton House care home, and my first impressions of the home were amazing. I was met at the door by the Maintenance Manager who was very helpful and showed me to my friend's accommodation. On walking through the site it was very clean and the staff looked busy but happy. I was offered a drink from Reception on arrival when I also met the Home Manager who was very polite. Whilst I was there on my visit we viewed the garden area which was very clean and tidy with lots of seating and was offered a slice of cake and a drink. Overall experience was very good and my friend is extremely happy and looking forward to my next visit.
11 July 2024
My mother always had a great experience at Elton the staff and nurses couldn't be more supportive and helpful. The home itself is beautifully kept and comfortable. I would recommend it highly as a permanent residence of a respite and stay.
07 June 2024
Lovely staff and well-kept facilities. Always friendly when I visit, have been a few times now and always nice. Happy with the care my friend receives and look forward to visiting again soon. Thank you
28 May 2024
Really beautiful care home that feels like a hotel! According to my mother, the food is delicious and the dining room setting is lovely. Lots of activities that cater for everyone. All the staff are very friendly and informal. The carers are fantastic and so helpful in looking after everyone’s needs.
21 May 2024
This was my first experience of residential care and I found the experience of a week's respite care interesting and informative. The care was excellent, and the food was not always to my taste but there was always a choice and it was served promptly and with a smile. The activities and comfort were excellent. There was also lots of seating and quiet corners to sit and read, knit, and crochet. I hope to return when my daughter goes abroad in August. Thanks, Elton House.
17 May 2024
My mother moved into Elton House in December 2022. It was a big wrench for her to give up her flat, and as I saw it, her independence. However, once she saw her now home she was very impressed! Her apartment was lovely with a door opening onto a patio and the garden. She enjoyed all aspects of life at Elton House but especially the cafe! All of the staff were amazing and couldn't do enough for her. The care was exemplary. I thoroughly recommend Elton House.
12 April 2024
We have had a very good experience here. Excellent facilities and friendly and caring staff. Food consistently good too, tasty and lots of choice. Does not feel like a care home. Happy to recommend it.
12 April 2024
I’m very happy with the care my mother receives at Elton House Care Home. The care staff are always friendly, take the time to chat with her and report back to me any concerns they may have. Her room is always clean and tidy and her medication is dealt with in a professional manner at all times. There’s usually something going on in the communal lounges and whilst she doesn’t always want to join in, someone always knocks on her door to let her know what’s happening.
09 April 2024
From the first conversation with the Elton House Care Home manager, the care for my mum has been outstanding. All the staff knew her well. All her medical needs were cared for. We cannot thank them enough. Her stay was only five weeks as she was terminally ill - her dignity and being pain-free were priority. It takes a certain type of person to work in care and Elton House has the best. My mum passed away peacefully with her family around her on the 19th March. Again, the care home was so supportive to us. Thank you Elton House for choosing my mum to care for in her final days - we will never forget it.
04 March 2024
I came to Elton House Care Home in January this year and I am happy with my stay so far. The team are all very caring and always ready to help. The home is like a lovely hotel. I would recommend it.