Your Review & Ratings

We welcome reviews from residents/service users and their family/friends. Your review will help others to make an informed decision about the care provider they choose. If you have a serious allegation of negligence or wish to make a formal complaint please refer to our complaints page.


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Review from () published on XX XXXX 202X

Overall Experience:  stars

Facilities stars
Care / Support stars
Cleanliness stars
Treated with Dignity stars
Food & Drink stars
Staff stars
Activities stars
Management stars
Safety / Security stars
Rooms stars
Value for Money stars

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Latest Reviews for Radis Community Care (Eden Place ECH)

stars
stars 04 January 2024
My mother lived here for the last 5 years and the carers were amazing with her. Her dementia got so bad that she has now had to move into a care home. However whilst she was struggling the carers were brilliant with her. It is clean and well looked after with a double lift. There is a hairdresser on site who will go and get the residents from their flats to go to have their hair done. I am so sad my mum had to leave Eden place as I would have liked her to live out her life here.
Review from Stella N (Daughter of Resident/Service User)
stars
stars 27 February 2023
Standards are poor, and carers argue with the residents. You have to pay for literally everything even being pushed into the dining room for food! They don’t wash up after they have helped the residents. They say the family should come and do it. They shout at the residents. The residents stay in their rooms and are isolated! Trust me the worst place you could ever leave your parents or grandparents. Don't do it.
Review from Crissy F (Granddaughter of Resident/Service User)