Submit a Review for Hartfield House Care Home
4 Hartfield Road, Leatherhead, KT22 7GQ
View Full Details of Hartfield House Care HomeLatest Reviews for Hartfield House Care Home
17 January 2025
It's lovely to be welcomed and recognised as a relative when I arrive at Hartfield House Care Home, all of the staff know my mum and how she's doing. Hartfield has a family atmosphere and the facilities are well designed and spacious. Hartfield is a new building, specifically designed as a care home. The home retains it's core carers longer term, which is a good sign. The care they give my mum is excellent. Thank you to all the lovely staff.
17 January 2025
First impressions were amazing. I would not be happier for my mother to be anywhere else. The staff are awesome and provide amazing support for me as well as mum. All very personal, cleanliness is A1. There is not one aspect of the care home that I doubt. I can relax somewhat, knowing mum is safe, comfortable and being looked after. Thank you.
09 January 2025
Excellent facility, my relative was very happy to live at Hartfield House Care Home.
18 December 2024
Mum is settling in well. She's been made most welcome and enjoys the relief from looking after herself and being made a fuss of.
11 December 2024
My aunt moved in 2 weeks ago. Although I though it would take her a while to settle, she has seemed so happy to be here straight away. The staff have been so kind and welcoming and I feel confident this is the right place for her to live well with her dementia.
01 October 2024
From the first moment I met the team at Hartfield House, they have been helpful, tolerant, and supportive to both the resident, my mother, and to myself. The kindness and dedication of the entire staff is exceptional and they always go the extra mile. My stress level has reduced enormously given things like the attentive care team and on-site nurses and doctor which has meant that I know that my mother is cared for in a way that was impossible when she lived in her previous house. There is a very social atmosphere with loads of activities for my mother to get involved with. She is very social and has made good friends in the time she has been there. Hartfield is a lovely place to live with amazing quality, and an abundance, of food. As a result of this my mother is doing so much better, putting on healthy weight, some of the symptoms of her dementia have reduced, and she has a much higher quality of life than she had previously. I could not be happier in choosing Hartfield.
17 September 2024
We have been very happy with the care and the facilities. All the staff are extremely helpful.
03 September 2024
Excellent service by all staff. Rooms very clean and tidy. Food is excellent. The care to the families of residents is excellent. Highly recommend.
31 July 2024
was a very pleasant visit. The food was good. Everything was clean.
26 June 2024
My father and stepmother have only been at Hartfield just over 3 weeks but thanks to the care and attention of the staff, they are both feeling and looking better already and have settled in well. They are enjoying the high quality of the food and we are happy with their bright rooms. My father does not get involved with the social activities but is much more communicative now as there is more to stimulate him. My stepmother is loving the activities. Overall I am delighted with Hartfield.
03 May 2024
We have been very well looked after since my wife and I arrived here. We like the food, the gardens, we are both very comfortable here and feel very much at home. Everyone is kind and helpful.
03 May 2024
Very well cared for, pleasant staff and residents. Will recommend to a friend.
15 March 2024
I always enjoy visiting my friend at Hartfield House as it is so welcoming to everybody. The staff are so nice and so very kind to residents and visitors. There is so much to do and such a lot of entertainment arranged for the residents and family and friends can join in too. Overall I think my friend is very lucky to be here, it is the best care home I have been in.
13 March 2024
My mother has been at Hartfield House for more than 4 years, and the care she has received has been excellent throughout this time. The kindness and dedication of the staff in my experience is exceptional. There are abundant activities and a sociable atmosphere. There are abundant activities and a sociable atmosphere. My mother always says the food is excellent and enjoys her pleasant sunny room. All in all, Hartfield deserves the highest rating. Well done!
31 January 2024
A happy atmosphere, people do something in a careful and pleasant way. I enjoyed the food, especially the soup.
30 January 2024
Mum recently enjoyed her stay, looking forward to returning.
22 January 2024
This has been my second visit this year and I would like to give my sincere thanks to the staff and management for all the help, care and assistance they have given me. The food has been excellent at all times and the first-class cleanliness and handyman services are very much appreciated. I would however like a monetary staff box available so that cash could be distributed twice a year to the marvellous staff.
16 November 2023
During her 15 months in Hartfield House, my wife has been cared for in a very professional manner, by all levels of staff day and night, season in and out. At 95 her mobility is restricted but she is kept fully active and involved. She particularly appreciated the garden. Facilities for relatives/visitors are excellent.
19 October 2023
My mother moved into the dementia wing in late August and I am extremely pleased with the care she is receiving. It has taken her a little while to settle in, but the staff have been extraordinarily kind and caring, and seems to understand her needs well. She appears to be thriving in her new environment.
19 October 2023
Definitely feel we have made the right choice in choosing a care home for Mum. From viewing, arriving, and now visiting Hartfield to see Mum, everyone is welcoming, friendly, and sociable. Feels inclusive for all. Any requests or questions we have had, Hartfield staff are always happy to assist. Nothing is ever any trouble.
Latest Reviews for Hartfield House Care Home
17 January 2025
It's lovely to be welcomed and recognised as a relative when I arrive at Hartfield House Care Home, all of the staff know my mum and how she's doing. Hartfield has a family atmosphere and the facilities are well designed and spacious. Hartfield is a new building, specifically designed as a care home. The home retains it's core carers longer term, which is a good sign. The care they give my mum is excellent. Thank you to all the lovely staff.
17 January 2025
First impressions were amazing. I would not be happier for my mother to be anywhere else. The staff are awesome and provide amazing support for me as well as mum. All very personal, cleanliness is A1. There is not one aspect of the care home that I doubt. I can relax somewhat, knowing mum is safe, comfortable and being looked after. Thank you.
09 January 2025
Excellent facility, my relative was very happy to live at Hartfield House Care Home.
18 December 2024
Mum is settling in well. She's been made most welcome and enjoys the relief from looking after herself and being made a fuss of.
11 December 2024
My aunt moved in 2 weeks ago. Although I though it would take her a while to settle, she has seemed so happy to be here straight away. The staff have been so kind and welcoming and I feel confident this is the right place for her to live well with her dementia.
01 October 2024
From the first moment I met the team at Hartfield House, they have been helpful, tolerant, and supportive to both the resident, my mother, and to myself. The kindness and dedication of the entire staff is exceptional and they always go the extra mile. My stress level has reduced enormously given things like the attentive care team and on-site nurses and doctor which has meant that I know that my mother is cared for in a way that was impossible when she lived in her previous house. There is a very social atmosphere with loads of activities for my mother to get involved with. She is very social and has made good friends in the time she has been there. Hartfield is a lovely place to live with amazing quality, and an abundance, of food. As a result of this my mother is doing so much better, putting on healthy weight, some of the symptoms of her dementia have reduced, and she has a much higher quality of life than she had previously. I could not be happier in choosing Hartfield.
17 September 2024
We have been very happy with the care and the facilities. All the staff are extremely helpful.
03 September 2024
Excellent service by all staff. Rooms very clean and tidy. Food is excellent. The care to the families of residents is excellent. Highly recommend.
31 July 2024
was a very pleasant visit. The food was good. Everything was clean.
26 June 2024
My father and stepmother have only been at Hartfield just over 3 weeks but thanks to the care and attention of the staff, they are both feeling and looking better already and have settled in well. They are enjoying the high quality of the food and we are happy with their bright rooms. My father does not get involved with the social activities but is much more communicative now as there is more to stimulate him. My stepmother is loving the activities. Overall I am delighted with Hartfield.
03 May 2024
We have been very well looked after since my wife and I arrived here. We like the food, the gardens, we are both very comfortable here and feel very much at home. Everyone is kind and helpful.
03 May 2024
Very well cared for, pleasant staff and residents. Will recommend to a friend.
15 March 2024
I always enjoy visiting my friend at Hartfield House as it is so welcoming to everybody. The staff are so nice and so very kind to residents and visitors. There is so much to do and such a lot of entertainment arranged for the residents and family and friends can join in too. Overall I think my friend is very lucky to be here, it is the best care home I have been in.
13 March 2024
My mother has been at Hartfield House for more than 4 years, and the care she has received has been excellent throughout this time. The kindness and dedication of the staff in my experience is exceptional. There are abundant activities and a sociable atmosphere. There are abundant activities and a sociable atmosphere. My mother always says the food is excellent and enjoys her pleasant sunny room. All in all, Hartfield deserves the highest rating. Well done!
31 January 2024
A happy atmosphere, people do something in a careful and pleasant way. I enjoyed the food, especially the soup.
30 January 2024
Mum recently enjoyed her stay, looking forward to returning.
22 January 2024
This has been my second visit this year and I would like to give my sincere thanks to the staff and management for all the help, care and assistance they have given me. The food has been excellent at all times and the first-class cleanliness and handyman services are very much appreciated. I would however like a monetary staff box available so that cash could be distributed twice a year to the marvellous staff.
16 November 2023
During her 15 months in Hartfield House, my wife has been cared for in a very professional manner, by all levels of staff day and night, season in and out. At 95 her mobility is restricted but she is kept fully active and involved. She particularly appreciated the garden. Facilities for relatives/visitors are excellent.
19 October 2023
My mother moved into the dementia wing in late August and I am extremely pleased with the care she is receiving. It has taken her a little while to settle in, but the staff have been extraordinarily kind and caring, and seems to understand her needs well. She appears to be thriving in her new environment.
19 October 2023
Definitely feel we have made the right choice in choosing a care home for Mum. From viewing, arriving, and now visiting Hartfield to see Mum, everyone is welcoming, friendly, and sociable. Feels inclusive for all. Any requests or questions we have had, Hartfield staff are always happy to assist. Nothing is ever any trouble.