Submit a Review for Friends of the Elderly Woking Day Care
The Bradbury Centre, Smiles Place, Lavender Road, Woking, GU22 8BJ
View Full Details of Friends of the Elderly Woking Day CareLatest Reviews for Friends of the Elderly Woking Day Care
04 October 2024
The Bradbury Centre is amazing, all the staff are so enthusiastic, professional and totally on top of their game when it comes to caring for a very vulnerable group of much-loved relatives. The group activities encourage engagement/interaction but nothing is pushed, the meals are amazing and it's a very bright homely environment, with great facilities. It's a great place for mum to be a mum and have her independence in a safe environment away from the constraints of her normal routine. As mum would put it simply brilliant!
17 September 2024
My husband (86 years old) really enjoys coming to the Bradbury Centre. He meets interesting people and enjoys the various activities. It gives me time for myself. He also says the food is very good, especially the cakes. The Summer Party was great. Brilliant singer.
19 October 2023
The day centre in itself was very good but the management is somewhat lacking. I was given a direct debit form which I duly filled in and returned to the manager of the centre. Over time my wife found that the centre was not to her liking. It was at this time I was told that we would have to pay 4 weeks of £64.30 as a retainer fee. I was sent invoices, which I assumed had been paid by direct debit which I filled in and gave to the manager. I subsequently received a bill for £900.20 which I queried with my bank and they told me that no direct debit had been received and the invoices had not been paid. I immediately phoned the care home and told them of the result of my findings. I paid the £900.20 by cheque. I was told that this was the total bill. Subsequently received a further invoice for £64.30. In my opinion, the management of the centre is extremely poor and be aware that you will be liable for extortionate fees if you are not made aware of the costs of leaving the centre.
24 January 2022
The team at Friends of the Elderly Day Care have been wonderful. My mum really enjoyed the activities, particularly the crafts. She also ate very well at the centre. I have found the interactions and support from the Friends of the Elderly team to be brilliant. From initial enquiry to hiccups with my mum going AWOL and missing her transport, they have been caring, supportive and calm in a (mini) crisis. They always tell me that they are here to support me and my mum. It has been a great source of comfort, as we navigate dementia, that my mum got the best of care each day she visited, while she was able to live on her own. (Due to Covid safety measures, I was unable to enter the facilities.) The Bustler Community bus does offer transport here within the borough, which was super as I work full time.
19 May 2021
My review is necessarily limited due to the pandemic, I have had no access to the interior of the centre. My positive moments on stands, support and dignity are based on my interaction with staff outside the centre. All the staff I have met with or spoken to on the telephone have been facilitating, helpful and caring. My wife seems to enjoy attending the centre, enjoys the food and engages with activities as much as she can. Safety/security is good during the pandemic.
16 October 2019
All staff at daycare are very supportive, kind and helpful.
01 April 2019
My husband is very happy at the day centre, well looked after and I know that he is safe.
21 February 2019
All of the staff are very caring and friendly. Nothing too much trouble. Mum enjoys her days at Triangle DayCentre and looks forward to going. Would highly recommend.
Latest Reviews for Friends of the Elderly Woking Day Care
04 October 2024
The Bradbury Centre is amazing, all the staff are so enthusiastic, professional and totally on top of their game when it comes to caring for a very vulnerable group of much-loved relatives. The group activities encourage engagement/interaction but nothing is pushed, the meals are amazing and it's a very bright homely environment, with great facilities. It's a great place for mum to be a mum and have her independence in a safe environment away from the constraints of her normal routine. As mum would put it simply brilliant!
17 September 2024
My husband (86 years old) really enjoys coming to the Bradbury Centre. He meets interesting people and enjoys the various activities. It gives me time for myself. He also says the food is very good, especially the cakes. The Summer Party was great. Brilliant singer.
19 October 2023
The day centre in itself was very good but the management is somewhat lacking. I was given a direct debit form which I duly filled in and returned to the manager of the centre. Over time my wife found that the centre was not to her liking. It was at this time I was told that we would have to pay 4 weeks of £64.30 as a retainer fee. I was sent invoices, which I assumed had been paid by direct debit which I filled in and gave to the manager. I subsequently received a bill for £900.20 which I queried with my bank and they told me that no direct debit had been received and the invoices had not been paid. I immediately phoned the care home and told them of the result of my findings. I paid the £900.20 by cheque. I was told that this was the total bill. Subsequently received a further invoice for £64.30. In my opinion, the management of the centre is extremely poor and be aware that you will be liable for extortionate fees if you are not made aware of the costs of leaving the centre.
24 January 2022
The team at Friends of the Elderly Day Care have been wonderful. My mum really enjoyed the activities, particularly the crafts. She also ate very well at the centre. I have found the interactions and support from the Friends of the Elderly team to be brilliant. From initial enquiry to hiccups with my mum going AWOL and missing her transport, they have been caring, supportive and calm in a (mini) crisis. They always tell me that they are here to support me and my mum. It has been a great source of comfort, as we navigate dementia, that my mum got the best of care each day she visited, while she was able to live on her own. (Due to Covid safety measures, I was unable to enter the facilities.) The Bustler Community bus does offer transport here within the borough, which was super as I work full time.
19 May 2021
My review is necessarily limited due to the pandemic, I have had no access to the interior of the centre. My positive moments on stands, support and dignity are based on my interaction with staff outside the centre. All the staff I have met with or spoken to on the telephone have been facilitating, helpful and caring. My wife seems to enjoy attending the centre, enjoys the food and engages with activities as much as she can. Safety/security is good during the pandemic.
16 October 2019
All staff at daycare are very supportive, kind and helpful.
01 April 2019
My husband is very happy at the day centre, well looked after and I know that he is safe.
21 February 2019
All of the staff are very caring and friendly. Nothing too much trouble. Mum enjoys her days at Triangle DayCentre and looks forward to going. Would highly recommend.