Our father had been a resident at Smyth Lodge for about 17 months before he sadly died in January this year and the care he received was outstanding to the extent that the carers didn't just care for him, they loved him. The staff were very kind and patient with him as he had dementia and they called him 'Mr Grateful' as he was exactly that, always thanking them for everything they did to make him as comfortable as possible. I would recommend Smyth Lodge to anyone looking for somewhere for a family member. I should also add the staff were always supportive to the family members and a number of them have said they would like to attend his funeral. He will make his final journey from the care home to the church for the funeral service - a testament to how much we have appreciated everything the staff did for him.
Your staff allowed my brother to die with dignity in his room where he was safe and very well looked after. Thank you to all the staff. My family are very thankful.
My husband had 3 weeks of respite care and he enjoyed his stay. I could tell it was a very caring home, so I was pleased to leave him in their care. I will definitely recommend it to family and friends.
Great Christmas market, it was a pleasure to return here and to be involved. Good atmosphere and a happy time meeting the residents and their families. Thank you to a particular member of staff for all her help in setting this up.
My mother has been a resident at Smyth Lodge for two years and is very happy there. The rooms are spacious, extremely well-appointed, and cleaned to a very high standard. The dining room is warm and friendly and the food is excellent. There are activities for the residents every day The care received is first class. The staff are wonderful, and very professional but also kind, caring, supportive, and helpful not only to the residents but the family members as well.
Mum has been in Smyth Lodge for nearly three years and is so happy and well cared for. The staff are so kind and supportive, and there are always plenty of activities to keep the residents stimulated. I would recommend this home to anyone looking for somewhere for a family member. Mum is now 98 and determined to still be there for her 100th birthday.
Our uncle has been at Smythe Lodge for almost 2 years. He has Dementia and other serious health issues. Since day 1 he settled so happily there and has received excellent care at Smythe Lodge. The team does an amazing job in ensuring residents feel included as part of the community with kindness and care. There are many things to keep residents engaged and feel included. Cafe community, arts, crafts, nostalgia, music, films. Our uncle's health condition has recently required the staff to be more vigilant and they have acted so quickly, and efficiently without hesitation to ensure the correct help was given to him so that he recovered, we cannot fault the love, care, kindness he has been given since arriving there. They constantly communicate with us as a family to ensure we are kept up-to-date and informed. It's such a relief and comfort to us as a family to be able to go to sleep at night knowing he's safe and in such good hands. Heartfelt thanks to everyone at Smythe Lodge.
Since Mum moved in her care has been exceptional. Every single member of staff are kind, caring, and approachable. Independence is encouraged and valued. There are lots of events and activities to take part in.
Very happy with the care home. The team there are very caring, always happy, and friendly. Would recommend it. All residents seem happy and contented. Always something for them to do. It's kept nice and clean and tidy.
The staff at Smyth Lodge have always been helpful and kind, all our requests have always been accommodated and nothing seems to be too much trouble. They considered the requirements of our mother before she became a resident and have been providing her care ever since. Everything they do is always discussed with the family and we are alerted to any problems that arise. Smyth Lodge itself is always clean and tidy and the facilities and events are run to a very high standard. The internal security at Smyth Lodge works well and it gives us confidence in our mother's safety.
My sister has been a resident since November 2019. She has both physical and mental needs. The quality of care has been truly excellent. Staff are always very kind and understanding always trying to engage her in the many activities that take place on a daily basis so she can interact with other residents. They keep me fully informed every month when she is resident of the day of any issues that they feel I need to be aware of.
Excellent care home with good facilities and a great atmosphere. The staff have been brilliant in looking after my aunt. Always professional and courteous and, most importantly, very caring. I highly recommend Smyth Lodge.
My mother has been in the care home for 4 months. She is unable to walk or stand on her own. She has been included in all the activities that she wants to take part in and has thoroughly enjoyed them. She is now pretty much bedridden and the love and care that she is receiving is great. She is encouraged to still do what she can for herself, on bad days they encourage her to eat and feed her. I cannot thank them enough for looking after her so well. On the first visit to the home, I knew I was making the right choice for her. Thank you to all the staff for keeping her comfortable and loved.
From the very first moment we came to Smyth Lodge we noticed how the whole place has a lovely atmosphere. Every single member of staff has been totally amazing, helpful, supportive, and always smiling. There is also a very warm welcome from other residents family and friends and a genuine support for one another. Smyth Lodge is a very special place and I am so pleased that my mum is happy and making such excellent progress.
All the staff are incredibly helpful, professional and accommodating. It's always a pleasure coming to visit my Aunt and Uncle, both residents of the home. I highly recommend the home and all the staff.
My mum stayed at Smyth Lodge temporarily while her flat was made ready. Five months in all. Mum was treated with respect and dignity, her room was clean and comfortable. The staff were attentive and respectful, they encouraged her to be independent and self-caring, to assist with the move onto her private accommodation.
I have been very impressed with the care my relative has received and also the activities that have been carried out with him. All staff have been very friendly and caring, and the home has a very good atmosphere. My family and I are extremely happy with Smyth Lodge.
From the day that I was first shown around, I knew this was the best place for my dad and for us as a family. It's so stressful being put in a situation where a parent is unwell suddenly and can't go home. Dad was given excellent care and was treated with dignity throughout his time here. Staff are genuinely caring and supported the family through a very difficult time too. Thank you so much for what you do and how you do it - you do a fabulous job!
Both my parents have been residing at Smyth Lodge, my dad on the nursing floor and my mum on the residential floor. The care that has been provided to both my parents has been outstanding. Sadly, my dad was very poorly, and he passed away in December 2023. The support that the home has given to both my mum and myself during this very difficult time has been amazing. On the day of the funeral, the staff supported my mum to prepare for the day, and the home even provided a carer to escort my mum all day, allowing myself and other family the opportunity to grieve without having to worry about Mum's care needs being appropriately met. Smyth Lodge is a wonderful home with an amazing staff team, who are supported by an excellent management team. Thank you to all of you for all you have done for both my dad and mum, and I know you will continue to do for my mum moving forward.
Lovely home and always very clean with very friendly staff, had a wonderful time at the Christmas market with my nan and she really enjoyed herself too, nice to see my nan socialising with other people too.
Our father had been a resident at Smyth Lodge for about 17 months before he sadly died in January this year and the care he received was outstanding to the extent that the carers didn't just care for him, they loved him. The staff were very kind and patient with him as he had dementia and they called him 'Mr Grateful' as he was exactly that, always thanking them for everything they did to make him as comfortable as possible. I would recommend Smyth Lodge to anyone looking for somewhere for a family member. I should also add the staff were always supportive to the family members and a number of them have said they would like to attend his funeral. He will make his final journey from the care home to the church for the funeral service - a testament to how much we have appreciated everything the staff did for him.
Your staff allowed my brother to die with dignity in his room where he was safe and very well looked after. Thank you to all the staff. My family are very thankful.
My husband had 3 weeks of respite care and he enjoyed his stay. I could tell it was a very caring home, so I was pleased to leave him in their care. I will definitely recommend it to family and friends.
Great Christmas market, it was a pleasure to return here and to be involved. Good atmosphere and a happy time meeting the residents and their families. Thank you to a particular member of staff for all her help in setting this up.
My mother has been a resident at Smyth Lodge for two years and is very happy there. The rooms are spacious, extremely well-appointed, and cleaned to a very high standard. The dining room is warm and friendly and the food is excellent. There are activities for the residents every day The care received is first class. The staff are wonderful, and very professional but also kind, caring, supportive, and helpful not only to the residents but the family members as well.
Mum has been in Smyth Lodge for nearly three years and is so happy and well cared for. The staff are so kind and supportive, and there are always plenty of activities to keep the residents stimulated. I would recommend this home to anyone looking for somewhere for a family member. Mum is now 98 and determined to still be there for her 100th birthday.
Our uncle has been at Smythe Lodge for almost 2 years. He has Dementia and other serious health issues. Since day 1 he settled so happily there and has received excellent care at Smythe Lodge. The team does an amazing job in ensuring residents feel included as part of the community with kindness and care. There are many things to keep residents engaged and feel included. Cafe community, arts, crafts, nostalgia, music, films. Our uncle's health condition has recently required the staff to be more vigilant and they have acted so quickly, and efficiently without hesitation to ensure the correct help was given to him so that he recovered, we cannot fault the love, care, kindness he has been given since arriving there. They constantly communicate with us as a family to ensure we are kept up-to-date and informed. It's such a relief and comfort to us as a family to be able to go to sleep at night knowing he's safe and in such good hands. Heartfelt thanks to everyone at Smythe Lodge.
Since Mum moved in her care has been exceptional. Every single member of staff are kind, caring, and approachable. Independence is encouraged and valued. There are lots of events and activities to take part in.
Very happy with the care home. The team there are very caring, always happy, and friendly. Would recommend it. All residents seem happy and contented. Always something for them to do. It's kept nice and clean and tidy.
The staff at Smyth Lodge have always been helpful and kind, all our requests have always been accommodated and nothing seems to be too much trouble. They considered the requirements of our mother before she became a resident and have been providing her care ever since. Everything they do is always discussed with the family and we are alerted to any problems that arise. Smyth Lodge itself is always clean and tidy and the facilities and events are run to a very high standard. The internal security at Smyth Lodge works well and it gives us confidence in our mother's safety.
My sister has been a resident since November 2019. She has both physical and mental needs. The quality of care has been truly excellent. Staff are always very kind and understanding always trying to engage her in the many activities that take place on a daily basis so she can interact with other residents. They keep me fully informed every month when she is resident of the day of any issues that they feel I need to be aware of.
Excellent care home with good facilities and a great atmosphere. The staff have been brilliant in looking after my aunt. Always professional and courteous and, most importantly, very caring. I highly recommend Smyth Lodge.
My mother has been in the care home for 4 months. She is unable to walk or stand on her own. She has been included in all the activities that she wants to take part in and has thoroughly enjoyed them. She is now pretty much bedridden and the love and care that she is receiving is great. She is encouraged to still do what she can for herself, on bad days they encourage her to eat and feed her. I cannot thank them enough for looking after her so well. On the first visit to the home, I knew I was making the right choice for her. Thank you to all the staff for keeping her comfortable and loved.
From the very first moment we came to Smyth Lodge we noticed how the whole place has a lovely atmosphere. Every single member of staff has been totally amazing, helpful, supportive, and always smiling. There is also a very warm welcome from other residents family and friends and a genuine support for one another. Smyth Lodge is a very special place and I am so pleased that my mum is happy and making such excellent progress.
All the staff are incredibly helpful, professional and accommodating. It's always a pleasure coming to visit my Aunt and Uncle, both residents of the home. I highly recommend the home and all the staff.
My mum stayed at Smyth Lodge temporarily while her flat was made ready. Five months in all. Mum was treated with respect and dignity, her room was clean and comfortable. The staff were attentive and respectful, they encouraged her to be independent and self-caring, to assist with the move onto her private accommodation.
I have been very impressed with the care my relative has received and also the activities that have been carried out with him. All staff have been very friendly and caring, and the home has a very good atmosphere. My family and I are extremely happy with Smyth Lodge.
From the day that I was first shown around, I knew this was the best place for my dad and for us as a family. It's so stressful being put in a situation where a parent is unwell suddenly and can't go home. Dad was given excellent care and was treated with dignity throughout his time here. Staff are genuinely caring and supported the family through a very difficult time too. Thank you so much for what you do and how you do it - you do a fabulous job!
Both my parents have been residing at Smyth Lodge, my dad on the nursing floor and my mum on the residential floor. The care that has been provided to both my parents has been outstanding. Sadly, my dad was very poorly, and he passed away in December 2023. The support that the home has given to both my mum and myself during this very difficult time has been amazing. On the day of the funeral, the staff supported my mum to prepare for the day, and the home even provided a carer to escort my mum all day, allowing myself and other family the opportunity to grieve without having to worry about Mum's care needs being appropriately met. Smyth Lodge is a wonderful home with an amazing staff team, who are supported by an excellent management team. Thank you to all of you for all you have done for both my dad and mum, and I know you will continue to do for my mum moving forward.
Lovely home and always very clean with very friendly staff, had a wonderful time at the Christmas market with my nan and she really enjoyed herself too, nice to see my nan socialising with other people too.