Submit a Review for Five Rivers Living
12 Sangha Close, Leicester, LE3 9SW
View Full Details of Five Rivers LivingLatest Reviews for Five Rivers Living
19 March 2025
Care given to my partner has been very good indeed. I have no complaints about his wellbeing.
19 March 2025
The staff always friendly and helpful, nice environment.
20 January 2025
Five Rivers is a wonderful, friendly, clean and caring home. When moving my mum with advanced dementia 10 months ago we were very concerned with how she would settle as she did not respond well to carers at home. We couldn't be any more delighted with the home. She has a lovely clean, bright en-suite room. Her appearance is always clean and she always has a smile on her face when staff talk to her. She is very happy there. They even look after my dad as he spends every day at the home visiting my mum. The lounge is nice and bright and beautifully decorated. Staff are so friendly and nothing is too much trouble. My autistic children are very sensitive to their environment and they love visiting their nana in the cinema room, watching cartoons and having a biscuit. My mum never asks to go home which is very reassuring. I would highly recommend.
20 January 2025
Thank you so much for looking after my great uncle, I couldn't ask for a more lovely bunch of staff members. The home is always clean, food is always cooked to a great standard and all the staff do everything in their power to make mu uncle comfortable
09 January 2025
Whenever I have visited my friend I have always been very welcomed by all the staff. My friend seems very happy, so to me, that means you are all doing a good job.
07 January 2025
Always made to feel comfortable. My wife looks very well thanks to the excellent staff and manager. My wife is really safe here. Thank you.
03 January 2025
I think the care home is a very good care home. The staff are very good and caring.
02 December 2024
My brother has settled in well with both the home and staff who treat him with respect and dignity. My brothers needs are always taken care of by pleasant staff. The staff always greet me in a welcoming manner and keep me updated on things. I would recommend this care home.
02 December 2024
My experience here has been very pleasant. I feel I was well looked after by all the staff. They were very understanding and caring. I got on well with everyone I felt relaxed. Very good place to be, like home! I will miss everyone.
13 November 2024
My wife now has been living in the care home for 9 months, and I can't praise this care home enough, they are always so loving and welcoming to me when I come to visit my wife, I'm offered lunch drinks each time I'm in the care home which is most days of the week. Care staff deserves a 5 star model. They are are very caring and do everything beyond expectations. My well could not have been in a better place. I was very worried for her going into the care home but my fears have been laid. Thank you guys for always making us feel so special. Management are brilliant hats off to you guys for such amazing caring environment. When you walk in you feel the warmth of this beautiful care home. Always kept clean. This is really a home from home. Thank you to all the team at five rivers. Highly recommended to those seeking a person centered home.
21 October 2024
This care home is excellent. The staff and management are very good and helpful. My wife is treated with so much love and respect and have managed her challenging behaviour extremely well.
04 September 2024
When I visit my daughter I find everyone is very pleasant and they call me mum. Everywhere is clean and tidy. I come to all the activities they have here like the Easter Egg Raffle with prizes, drawing and colouring Easter Eggs and chicks. They had a clothes sale with somebody from a market stall and had a singer so we could join in singing. It is a pleasure to visit my daughter and I always get a cup of tea. I think it is a good home for convalescence or retirement. There is a BBQ tomorrow.
19 August 2024
Mum is much happier now settled in a family-friendly environment. In a lovely room, able to have her own choice of linen for her bed, and all her entertainment within reach especially her smart TV. All the staff have built a very good rapport with mum and her family. All are approachable and keen to help with mum's needs. Very good at referring to multidisciplinary teams for example GP, District Nurse, Physio when needed. Food and drinks - good choices and enjoyed by mum. It would be better if hot meals were still hot when served as on occasions have not been. Mum does not like to complain, I am a happy daughter.
13 August 2024
Very friendly and thoughtful staff who go out of their way to engage with the residents and make their family members comfortable when they visit. Came today and their staff had a family fun day for the residents and their families which was enjoyed by everyone. .
08 August 2024
When visiting Mum (often unannounced) she is always found well dressed and clean which in itself is quite a challenge with mum. She seems to fit in well and the staff are always available and so helpful. Because she has settled in so well really does help us to relax more.
29 July 2024
I have had to attend hospital and needed respite for my mum we have used Five Rivers Living previously and because of mum's outstanding care on her last stay, we opted to ask them again. I have noticed a big change in mum since she has been here she is happy and really came out of her shell. The staff are amazingly dedicated to each and every resident. The managers are as dedicated and hand on and it is a pleasure to visit.
15 July 2024
My son is very well cared for by the carers and he is very satisfied with the accommodation, food and atmosphere.
15 July 2024
All very good
09 July 2024
Mum-in-law has been here at Five Rivers for a couple of months now. She seems to have settled in very well. The staff have got her involved in gardening and she enjoys singing all the old songs, and she can play the piano too. We are all very happy with the care that she receives we can't fault anything.
20 June 2024
Mum transferred here as part of a re-enablement plan she has settled well and we are all really pleased with every aspect of care and support she has received. it is hoped mum will be able to become permanent resident here.
Latest Reviews for Five Rivers Living
19 March 2025
Care given to my partner has been very good indeed. I have no complaints about his wellbeing.
19 March 2025
The staff always friendly and helpful, nice environment.
20 January 2025
Five Rivers is a wonderful, friendly, clean and caring home. When moving my mum with advanced dementia 10 months ago we were very concerned with how she would settle as she did not respond well to carers at home. We couldn't be any more delighted with the home. She has a lovely clean, bright en-suite room. Her appearance is always clean and she always has a smile on her face when staff talk to her. She is very happy there. They even look after my dad as he spends every day at the home visiting my mum. The lounge is nice and bright and beautifully decorated. Staff are so friendly and nothing is too much trouble. My autistic children are very sensitive to their environment and they love visiting their nana in the cinema room, watching cartoons and having a biscuit. My mum never asks to go home which is very reassuring. I would highly recommend.
20 January 2025
Thank you so much for looking after my great uncle, I couldn't ask for a more lovely bunch of staff members. The home is always clean, food is always cooked to a great standard and all the staff do everything in their power to make mu uncle comfortable
09 January 2025
Whenever I have visited my friend I have always been very welcomed by all the staff. My friend seems very happy, so to me, that means you are all doing a good job.
07 January 2025
Always made to feel comfortable. My wife looks very well thanks to the excellent staff and manager. My wife is really safe here. Thank you.
03 January 2025
I think the care home is a very good care home. The staff are very good and caring.
02 December 2024
My brother has settled in well with both the home and staff who treat him with respect and dignity. My brothers needs are always taken care of by pleasant staff. The staff always greet me in a welcoming manner and keep me updated on things. I would recommend this care home.
02 December 2024
My experience here has been very pleasant. I feel I was well looked after by all the staff. They were very understanding and caring. I got on well with everyone I felt relaxed. Very good place to be, like home! I will miss everyone.
13 November 2024
My wife now has been living in the care home for 9 months, and I can't praise this care home enough, they are always so loving and welcoming to me when I come to visit my wife, I'm offered lunch drinks each time I'm in the care home which is most days of the week. Care staff deserves a 5 star model. They are are very caring and do everything beyond expectations. My well could not have been in a better place. I was very worried for her going into the care home but my fears have been laid. Thank you guys for always making us feel so special. Management are brilliant hats off to you guys for such amazing caring environment. When you walk in you feel the warmth of this beautiful care home. Always kept clean. This is really a home from home. Thank you to all the team at five rivers. Highly recommended to those seeking a person centered home.
21 October 2024
This care home is excellent. The staff and management are very good and helpful. My wife is treated with so much love and respect and have managed her challenging behaviour extremely well.
04 September 2024
When I visit my daughter I find everyone is very pleasant and they call me mum. Everywhere is clean and tidy. I come to all the activities they have here like the Easter Egg Raffle with prizes, drawing and colouring Easter Eggs and chicks. They had a clothes sale with somebody from a market stall and had a singer so we could join in singing. It is a pleasure to visit my daughter and I always get a cup of tea. I think it is a good home for convalescence or retirement. There is a BBQ tomorrow.
19 August 2024
Mum is much happier now settled in a family-friendly environment. In a lovely room, able to have her own choice of linen for her bed, and all her entertainment within reach especially her smart TV. All the staff have built a very good rapport with mum and her family. All are approachable and keen to help with mum's needs. Very good at referring to multidisciplinary teams for example GP, District Nurse, Physio when needed. Food and drinks - good choices and enjoyed by mum. It would be better if hot meals were still hot when served as on occasions have not been. Mum does not like to complain, I am a happy daughter.
13 August 2024
Very friendly and thoughtful staff who go out of their way to engage with the residents and make their family members comfortable when they visit. Came today and their staff had a family fun day for the residents and their families which was enjoyed by everyone. .
08 August 2024
When visiting Mum (often unannounced) she is always found well dressed and clean which in itself is quite a challenge with mum. She seems to fit in well and the staff are always available and so helpful. Because she has settled in so well really does help us to relax more.
29 July 2024
I have had to attend hospital and needed respite for my mum we have used Five Rivers Living previously and because of mum's outstanding care on her last stay, we opted to ask them again. I have noticed a big change in mum since she has been here she is happy and really came out of her shell. The staff are amazingly dedicated to each and every resident. The managers are as dedicated and hand on and it is a pleasure to visit.
15 July 2024
My son is very well cared for by the carers and he is very satisfied with the accommodation, food and atmosphere.
15 July 2024
All very good
09 July 2024
Mum-in-law has been here at Five Rivers for a couple of months now. She seems to have settled in very well. The staff have got her involved in gardening and she enjoys singing all the old songs, and she can play the piano too. We are all very happy with the care that she receives we can't fault anything.
20 June 2024
Mum transferred here as part of a re-enablement plan she has settled well and we are all really pleased with every aspect of care and support she has received. it is hoped mum will be able to become permanent resident here.