12 Sangha Close, Leicester, LE3 9SW
View Full Details of Five Rivers LivingMy husbands cousin has been treated with dignity and respect by the care staff who really do care about the residents. They are always up to date on what is happening.
Very happy with the care home. My uncle has very complex needs that take up a lot of time and understanding. The management keeps us updated and is open and honest with the needs required. They are supportive and try to implement different things to support his needs. They keep him safe at all times. The carers are kind and caring, and they are always interactive with the residents.
Very happy with the care and support being given by the carers and the management at the care home. My uncle is a tricky resident who causes the home issues, however, they are dealing with him very well.
From my person experience I find this place clean, safe and reasonably equipped. The staff have always been welcoming polite and professional. Overall this is the best place that my father has stayed.
I have been very happy with the care my mother has been receiving. The building and rooms are always clean and the food looks very nice. Any problems or needs I have needed the staff have always been there to help.
Since new management/owners took over the place has vastly improved. Any queries are taken seriously and we don't feel "fobbed off" with answers.Very nice people and crew. Thank you.
Care given to my partner has been very good indeed. I have no complaints about his wellbeing.
The staff always friendly and helpful, nice environment.
Five Rivers is a wonderful, friendly, clean and caring home. When moving my mum with advanced dementia 10 months ago we were very concerned with how she would settle as she did not respond well to carers at home. We couldn't be any more delighted with the home. She has a lovely clean, bright en-suite room. Her appearance is always clean and she always has a smile on her face when staff talk to her. She is very happy there. They even look after my dad as he spends every day at the home visiting my mum. The lounge is nice and bright and beautifully decorated. Staff are so friendly and nothing is too much trouble. My autistic children are very sensitive to their environment and they love visiting their nana in the cinema room, watching cartoons and having a biscuit. My mum never asks to go home which is very reassuring. I would highly recommend.
Thank you so much for looking after my great uncle, I couldn't ask for a more lovely bunch of staff members. The home is always clean, food is always cooked to a great standard and all the staff do everything in their power to make mu uncle comfortable
Whenever I have visited my friend I have always been very welcomed by all the staff. My friend seems very happy, so to me, that means you are all doing a good job.
Always made to feel comfortable. My wife looks very well thanks to the excellent staff and manager. My wife is really safe here. Thank you.
I think the care home is a very good care home. The staff are very good and caring.
My brother has settled in well with both the home and staff who treat him with respect and dignity. My brothers needs are always taken care of by pleasant staff. The staff always greet me in a welcoming manner and keep me updated on things. I would recommend this care home.
My experience here has been very pleasant. I feel I was well looked after by all the staff. They were very understanding and caring. I got on well with everyone I felt relaxed. Very good place to be, like home! I will miss everyone.
My wife now has been living in the care home for 9 months, and I can't praise this care home enough, they are always so loving and welcoming to me when I come to visit my wife, I'm offered lunch drinks each time I'm in the care home which is most days of the week. Care staff deserves a 5 star model. They are are very caring and do everything beyond expectations. My well could not have been in a better place. I was very worried for her going into the care home but my fears have been laid. Thank you guys for always making us feel so special. Management are brilliant hats off to you guys for such amazing caring environment. When you walk in you feel the warmth of this beautiful care home. Always kept clean. This is really a home from home. Thank you to all the team at five rivers. Highly recommended to those seeking a person centered home.
This care home is excellent. The staff and management are very good and helpful. My wife is treated with so much love and respect and have managed her challenging behaviour extremely well.
When I visit my daughter I find everyone is very pleasant and they call me mum. Everywhere is clean and tidy. I come to all the activities they have here like the Easter Egg Raffle with prizes, drawing and colouring Easter Eggs and chicks. They had a clothes sale with somebody from a market stall and had a singer so we could join in singing. It is a pleasure to visit my daughter and I always get a cup of tea. I think it is a good home for convalescence or retirement. There is a BBQ tomorrow.
Mum is much happier now settled in a family-friendly environment. In a lovely room, able to have her own choice of linen for her bed, and all her entertainment within reach especially her smart TV. All the staff have built a very good rapport with mum and her family. All are approachable and keen to help with mum's needs. Very good at referring to multidisciplinary teams for example GP, District Nurse, Physio when needed. Food and drinks - good choices and enjoyed by mum. It would be better if hot meals were still hot when served as on occasions have not been. Mum does not like to complain, I am a happy daughter.
Very friendly and thoughtful staff who go out of their way to engage with the residents and make their family members comfortable when they visit. Came today and their staff had a family fun day for the residents and their families which was enjoyed by everyone. .
My husbands cousin has been treated with dignity and respect by the care staff who really do care about the residents. They are always up to date on what is happening.
Very happy with the care home. My uncle has very complex needs that take up a lot of time and understanding. The management keeps us updated and is open and honest with the needs required. They are supportive and try to implement different things to support his needs. They keep him safe at all times. The carers are kind and caring, and they are always interactive with the residents.
Very happy with the care and support being given by the carers and the management at the care home. My uncle is a tricky resident who causes the home issues, however, they are dealing with him very well.
From my person experience I find this place clean, safe and reasonably equipped. The staff have always been welcoming polite and professional. Overall this is the best place that my father has stayed.
I have been very happy with the care my mother has been receiving. The building and rooms are always clean and the food looks very nice. Any problems or needs I have needed the staff have always been there to help.
Since new management/owners took over the place has vastly improved. Any queries are taken seriously and we don't feel "fobbed off" with answers.Very nice people and crew. Thank you.
Care given to my partner has been very good indeed. I have no complaints about his wellbeing.
The staff always friendly and helpful, nice environment.
Five Rivers is a wonderful, friendly, clean and caring home. When moving my mum with advanced dementia 10 months ago we were very concerned with how she would settle as she did not respond well to carers at home. We couldn't be any more delighted with the home. She has a lovely clean, bright en-suite room. Her appearance is always clean and she always has a smile on her face when staff talk to her. She is very happy there. They even look after my dad as he spends every day at the home visiting my mum. The lounge is nice and bright and beautifully decorated. Staff are so friendly and nothing is too much trouble. My autistic children are very sensitive to their environment and they love visiting their nana in the cinema room, watching cartoons and having a biscuit. My mum never asks to go home which is very reassuring. I would highly recommend.
Thank you so much for looking after my great uncle, I couldn't ask for a more lovely bunch of staff members. The home is always clean, food is always cooked to a great standard and all the staff do everything in their power to make mu uncle comfortable
Whenever I have visited my friend I have always been very welcomed by all the staff. My friend seems very happy, so to me, that means you are all doing a good job.
Always made to feel comfortable. My wife looks very well thanks to the excellent staff and manager. My wife is really safe here. Thank you.
I think the care home is a very good care home. The staff are very good and caring.
My brother has settled in well with both the home and staff who treat him with respect and dignity. My brothers needs are always taken care of by pleasant staff. The staff always greet me in a welcoming manner and keep me updated on things. I would recommend this care home.
My experience here has been very pleasant. I feel I was well looked after by all the staff. They were very understanding and caring. I got on well with everyone I felt relaxed. Very good place to be, like home! I will miss everyone.
My wife now has been living in the care home for 9 months, and I can't praise this care home enough, they are always so loving and welcoming to me when I come to visit my wife, I'm offered lunch drinks each time I'm in the care home which is most days of the week. Care staff deserves a 5 star model. They are are very caring and do everything beyond expectations. My well could not have been in a better place. I was very worried for her going into the care home but my fears have been laid. Thank you guys for always making us feel so special. Management are brilliant hats off to you guys for such amazing caring environment. When you walk in you feel the warmth of this beautiful care home. Always kept clean. This is really a home from home. Thank you to all the team at five rivers. Highly recommended to those seeking a person centered home.
This care home is excellent. The staff and management are very good and helpful. My wife is treated with so much love and respect and have managed her challenging behaviour extremely well.
When I visit my daughter I find everyone is very pleasant and they call me mum. Everywhere is clean and tidy. I come to all the activities they have here like the Easter Egg Raffle with prizes, drawing and colouring Easter Eggs and chicks. They had a clothes sale with somebody from a market stall and had a singer so we could join in singing. It is a pleasure to visit my daughter and I always get a cup of tea. I think it is a good home for convalescence or retirement. There is a BBQ tomorrow.
Mum is much happier now settled in a family-friendly environment. In a lovely room, able to have her own choice of linen for her bed, and all her entertainment within reach especially her smart TV. All the staff have built a very good rapport with mum and her family. All are approachable and keen to help with mum's needs. Very good at referring to multidisciplinary teams for example GP, District Nurse, Physio when needed. Food and drinks - good choices and enjoyed by mum. It would be better if hot meals were still hot when served as on occasions have not been. Mum does not like to complain, I am a happy daughter.
Very friendly and thoughtful staff who go out of their way to engage with the residents and make their family members comfortable when they visit. Came today and their staff had a family fun day for the residents and their families which was enjoyed by everyone. .