1355 Stratford Road, Shirley, Solihull, B90 4EF
View Full Details of Barchester Fountains Care HomeMy mother was a resident at Fountains for the last five months of her life and we cannot fault the care, professionalism and commitment of the whole team who looked after her. Fountains provided a wonderful environment for a frail old lady struggling with vascular dementia and a number of age-related co-morbidities which made staying at home with my 92 year old father no longer possible. The Fountains team welcomed her (and my father, who visited virtually every day), into a beautiful, safe place in which she could live her best life - engaged with and understood by charming and warm staff, engaged and entertained by the activities programme, fed by an expert catering team and where her personal needs were attended to with dignity and skill. When difficulties and crises arose (which they of course do) they were always handled with kindness and professionalism.
Today we participated in the family Christmas dinner. Wow! Staff gave 150%. Named individual placemats, tables decorated. The atmosphere was superb, just like being at a large family gathering. Residents, their families and staff interacting, laughing and chatting over a delicious three-course Christmas dinner. The three-course dinner was delicious and served perfectly. We appreciate how much effort has to go into these functions on top of all the other duties the staff have. This is our first Christmas with Barchester Fountains Care Home and they have made my dad and us feel we are part of a large loving, caring family.
Mom was in this home for a year and received excellent care from all the staff. There were lots of activities for her to get involved in. In her last week of life, her care was especially good and very caring and they looked after me too. Overall, a lovely, friendly care home.
Mum had a short stay at Barchester Fountains Care Home. We were very pleased with the care she received, staff were friendly and caring and Mum's health and well-being were clearly important to everyone who came into contact with her. More than that, the staff were supportive of us, as a family, and the difficulties we were going through. Mum left Fountains refreshed and healthier than when she arrived, just what we wanted for her, we are very grateful.
My sister had a birthday celebration at the Barchester Fountains Care Home, the girl in attendance went over our expectations in her service for the family lunch. I can only commend her for the attention and care given to us as well.
From the initial assessment, my sister and I knew it was the right place for our Mum. She has settled in very well. Everyone is so helpful, friendly, and kind. She loves chatting with other residents and also enjoying the activities. We think she is looking and sounding so much happier in herself too. Thank you.
Wonderful visit. Very impressed. Great coffee.
I have nothing but praise for the staff and facilities at Barchester Fountains Care Home. Mum has been really well looked after by staff showing her respect, dignity and kindness. The facilities, trips and entertainment are carefully organised and appropriate to the residents' requirements. The atmosphere is always warm, inviting and friendly. The staff work as a wonderful team, watching over the individual residents to ensure their needs are met. I could not be more happy and have no hesitation in recommending Fountains Care Home to others.
My mum is happy and contented in this home, and the staff are fabulous with her seeing to all her needs. Nothing is too much of a problem and I have great admiration for their skills and professionalism and it is a lovely home for her to spend her last years. The staff take extra trouble in making her birthday special and provide for the celebrations beautifully.
We have been absolutely delighted by the care and consideration shown to Dad. He is here for a week's respite and it has been reassuring that Dad is so happy. Nothing is too much trouble. The carers always put Dad's needs first and have a lovely manner with all the residents. I cannot praise the staff enough, from the manager, reception and admin team, housekeeping, catering team and of course, carers, they really do care, not only for the residents but their families too. Thank you to you all!
Lovely environment and friendly staff. The lady at reception is amazing - makes the place! Very helpful too.
Absolutely over the moon with my mother-in-law's health and welfare at Fountains. We couldn't have found a better place for her. The staff here are always so welcoming and look after the residents so well. Nothing is too much trouble.
Barchester Fountains Care Home is so warm and welcoming. I would like to make special mention of the member of staff on reception who is so friendly and helpful and remembers everyone's name. Also, to one of the carers for his care of Dad and
Impressed with the warm and friendly atmosphere. Excellent consideration and attention are given to residents. A lot of patience and thought given to bringing out the best in the residents.
Everything was lovely.
Very welcoming, happy, enthusiastic staff. Very clean environment.
Very nice atmosphere. Staff are friendly and helpful. Husband has been well looked after.
Great home, great staff, welcoming environment.
Good facilities matched by the care.
Great facility - very obliging staff. Very happy at the moment.
My mother was a resident at Fountains for the last five months of her life and we cannot fault the care, professionalism and commitment of the whole team who looked after her. Fountains provided a wonderful environment for a frail old lady struggling with vascular dementia and a number of age-related co-morbidities which made staying at home with my 92 year old father no longer possible. The Fountains team welcomed her (and my father, who visited virtually every day), into a beautiful, safe place in which she could live her best life - engaged with and understood by charming and warm staff, engaged and entertained by the activities programme, fed by an expert catering team and where her personal needs were attended to with dignity and skill. When difficulties and crises arose (which they of course do) they were always handled with kindness and professionalism.
Today we participated in the family Christmas dinner. Wow! Staff gave 150%. Named individual placemats, tables decorated. The atmosphere was superb, just like being at a large family gathering. Residents, their families and staff interacting, laughing and chatting over a delicious three-course Christmas dinner. The three-course dinner was delicious and served perfectly. We appreciate how much effort has to go into these functions on top of all the other duties the staff have. This is our first Christmas with Barchester Fountains Care Home and they have made my dad and us feel we are part of a large loving, caring family.
Mom was in this home for a year and received excellent care from all the staff. There were lots of activities for her to get involved in. In her last week of life, her care was especially good and very caring and they looked after me too. Overall, a lovely, friendly care home.
Mum had a short stay at Barchester Fountains Care Home. We were very pleased with the care she received, staff were friendly and caring and Mum's health and well-being were clearly important to everyone who came into contact with her. More than that, the staff were supportive of us, as a family, and the difficulties we were going through. Mum left Fountains refreshed and healthier than when she arrived, just what we wanted for her, we are very grateful.
My sister had a birthday celebration at the Barchester Fountains Care Home, the girl in attendance went over our expectations in her service for the family lunch. I can only commend her for the attention and care given to us as well.
From the initial assessment, my sister and I knew it was the right place for our Mum. She has settled in very well. Everyone is so helpful, friendly, and kind. She loves chatting with other residents and also enjoying the activities. We think she is looking and sounding so much happier in herself too. Thank you.
Wonderful visit. Very impressed. Great coffee.
I have nothing but praise for the staff and facilities at Barchester Fountains Care Home. Mum has been really well looked after by staff showing her respect, dignity and kindness. The facilities, trips and entertainment are carefully organised and appropriate to the residents' requirements. The atmosphere is always warm, inviting and friendly. The staff work as a wonderful team, watching over the individual residents to ensure their needs are met. I could not be more happy and have no hesitation in recommending Fountains Care Home to others.
My mum is happy and contented in this home, and the staff are fabulous with her seeing to all her needs. Nothing is too much of a problem and I have great admiration for their skills and professionalism and it is a lovely home for her to spend her last years. The staff take extra trouble in making her birthday special and provide for the celebrations beautifully.
We have been absolutely delighted by the care and consideration shown to Dad. He is here for a week's respite and it has been reassuring that Dad is so happy. Nothing is too much trouble. The carers always put Dad's needs first and have a lovely manner with all the residents. I cannot praise the staff enough, from the manager, reception and admin team, housekeeping, catering team and of course, carers, they really do care, not only for the residents but their families too. Thank you to you all!
Lovely environment and friendly staff. The lady at reception is amazing - makes the place! Very helpful too.
Absolutely over the moon with my mother-in-law's health and welfare at Fountains. We couldn't have found a better place for her. The staff here are always so welcoming and look after the residents so well. Nothing is too much trouble.
Barchester Fountains Care Home is so warm and welcoming. I would like to make special mention of the member of staff on reception who is so friendly and helpful and remembers everyone's name. Also, to one of the carers for his care of Dad and
Impressed with the warm and friendly atmosphere. Excellent consideration and attention are given to residents. A lot of patience and thought given to bringing out the best in the residents.
Everything was lovely.
Very welcoming, happy, enthusiastic staff. Very clean environment.
Very nice atmosphere. Staff are friendly and helpful. Husband has been well looked after.
Great home, great staff, welcoming environment.
Good facilities matched by the care.
Great facility - very obliging staff. Very happy at the moment.