Submit a Review for Fairfield Manor Care Home
Hitchin Road, Fairfield, Hitchin, SG5 4SW
View Full Details of Fairfield Manor Care HomeLatest Reviews for Fairfield Manor Care Home
31 March 2025
Generally care home is okay but owner changed. Now they do more profit for their business rather than looking after residence. For example, toilet rolls they used to use much better one. Now discounted very cheap materials, no wipes, cleaning products around tables, toilet. Really saving materials around home. They do not change as often as bedding, towels. We are not so happy compared with when my friend got in.
31 March 2025
I have been visiting this care home since August 2020. The staff are always friendly and helpful and the interior is furnished to a high standard. The only complaints I hear from my resident is that the food and menu is not as varied as it was up to last year and that she struggles to pick from the daily menu. However, my resident only likes typical English food and struggles with foreign type meals. My client does remain in her room permanently so can feel isolated at times. She does not participate in any activities by choice.
28 March 2025
Fairfield home is like a family; the staff are very welcoming, the management are extremely professional, and the nursing care team are very experienced and caring. My Dad has been there for three years now, and he is very happy.
27 March 2025
I have experience of the Care Home for the past 4 years and would have to admit that it was excellent when it first opened but it has slowly gone downhill over the last couple of years. As the home added more residents it would appear the staff are really stretched at times and do not appear to have much time for each resident. The food would appear not to be as good over the past year.
05 December 2024
The room resembles a hotel room and is very comfortable. The staff are friendly and accommodating to the individual needs, nothing is too much trouble. The best advice I can give is to come and see the home yourself and you will be surprised at what it can offer.
13 November 2024
The care and support my father (and I) received in his final weeks has been exceptionally caring, supportive and professional.
05 November 2024
Excellent care for mum with lovely warm friendly and professional staff.
04 November 2024
What a wonderful place! Today is my nans 95th birthday and they have gathered the residents in the bistro for tea and cake! Lovely team, with lovely facilities. Nan could not be happier.
04 November 2024
Since my mum arrived in May 2024 she has been treated with care and affection by every individual member of staff. Her room is light and spacious and kept beautifully clean. The restaurant is lovely and she is given a good choice of menu daily. The activities team work very hard to provide a good selection of activities and they encourage mum to join in. The bistro is bright and welcoming too and a nice place for the family to meet. Every time I visit morning afternoon and evening the home is welcoming and friendly I cannot fault it thank you (apart from the price obviously)
01 November 2024
We have all been made so welcome and part of the Fairfield Manor family. The facilities and staff are amazing. Thank you to everyone especially one staff member in particular for making it such a smooth transition for my mother in law.
23 October 2024
Every member of staff is very polite and nothing is too much trouble. They look after relatives as well as clients with respect and care.
11 October 2024
Great facilities, wonderful staff, great attitude by all 10/10. My uncle is so happy living here.
27 September 2024
Treated with a warm welcome, this should be the flagship standard of all care homes.
12 September 2024
We are really pleased with the care and service my mum is receiving. It is a beautiful home and mum is happy there. The staff are kind and caring and the facilities are excellent too. Nothing is too much trouble for anyone. All round everything is exceptional.
10 September 2024
Top-notch care has consistently been provided for my mother. Staff go above and beyond in all that they do. This includes care staff, domestic staff and nurses. The staff also ensure that plenty of enjoyable activities are provided and they will always ensure that attendance is facilitated if that is what the individual wants. I would highly recommend this care home to everyone
09 September 2024
Very clean, staff were excellent at all times. Will definitely return again.
23 August 2024
Having looked after both mum and dad, I cannot fault the care and attention given to both of our parents. Nothing was too much trouble looking after them with dignity and respect. In the latter stages of their lives, they did everything possible to ensure they were comfortable and rested. The staff were always friendly and caring and did everything possible both both them and us. Thank you so much for all you have done we cannot thank you enough.
08 August 2024
My mum really enjoys the social events put on for the residents, i.e. bingo, music, singers and church services. Enjoys getting out of her room and mingling with other residents. The lady on social events is very good. She also enjoys socialising with carers and has built up good relationships with lots of them. Also, excellent support from the members of staff on reception.
07 August 2024
My mother-in-law is very happy here although her dementia is increasing rapidly. The staff are very good with her and considerate. When we visit everyone is very friendly and welcoming It is lovely to have coffee with my mother-in-law in the Bistro and socialise with other residents. I did notice this morning when I came for a visit the lawn is in a sorry state it's very long and looks unkept. Not the ideal impression for a very expensive care home.
09 July 2024
Mother is happy here, her dementia is progressing which has its own issues and difficulties. The staff are very caring and overall we are happy with the current situation.
Latest Reviews for Fairfield Manor Care Home
31 March 2025
Generally care home is okay but owner changed. Now they do more profit for their business rather than looking after residence. For example, toilet rolls they used to use much better one. Now discounted very cheap materials, no wipes, cleaning products around tables, toilet. Really saving materials around home. They do not change as often as bedding, towels. We are not so happy compared with when my friend got in.
31 March 2025
I have been visiting this care home since August 2020. The staff are always friendly and helpful and the interior is furnished to a high standard. The only complaints I hear from my resident is that the food and menu is not as varied as it was up to last year and that she struggles to pick from the daily menu. However, my resident only likes typical English food and struggles with foreign type meals. My client does remain in her room permanently so can feel isolated at times. She does not participate in any activities by choice.
28 March 2025
Fairfield home is like a family; the staff are very welcoming, the management are extremely professional, and the nursing care team are very experienced and caring. My Dad has been there for three years now, and he is very happy.
27 March 2025
I have experience of the Care Home for the past 4 years and would have to admit that it was excellent when it first opened but it has slowly gone downhill over the last couple of years. As the home added more residents it would appear the staff are really stretched at times and do not appear to have much time for each resident. The food would appear not to be as good over the past year.
05 December 2024
The room resembles a hotel room and is very comfortable. The staff are friendly and accommodating to the individual needs, nothing is too much trouble. The best advice I can give is to come and see the home yourself and you will be surprised at what it can offer.
13 November 2024
The care and support my father (and I) received in his final weeks has been exceptionally caring, supportive and professional.
05 November 2024
Excellent care for mum with lovely warm friendly and professional staff.
04 November 2024
What a wonderful place! Today is my nans 95th birthday and they have gathered the residents in the bistro for tea and cake! Lovely team, with lovely facilities. Nan could not be happier.
04 November 2024
Since my mum arrived in May 2024 she has been treated with care and affection by every individual member of staff. Her room is light and spacious and kept beautifully clean. The restaurant is lovely and she is given a good choice of menu daily. The activities team work very hard to provide a good selection of activities and they encourage mum to join in. The bistro is bright and welcoming too and a nice place for the family to meet. Every time I visit morning afternoon and evening the home is welcoming and friendly I cannot fault it thank you (apart from the price obviously)
01 November 2024
We have all been made so welcome and part of the Fairfield Manor family. The facilities and staff are amazing. Thank you to everyone especially one staff member in particular for making it such a smooth transition for my mother in law.
23 October 2024
Every member of staff is very polite and nothing is too much trouble. They look after relatives as well as clients with respect and care.
11 October 2024
Great facilities, wonderful staff, great attitude by all 10/10. My uncle is so happy living here.
27 September 2024
Treated with a warm welcome, this should be the flagship standard of all care homes.
12 September 2024
We are really pleased with the care and service my mum is receiving. It is a beautiful home and mum is happy there. The staff are kind and caring and the facilities are excellent too. Nothing is too much trouble for anyone. All round everything is exceptional.
10 September 2024
Top-notch care has consistently been provided for my mother. Staff go above and beyond in all that they do. This includes care staff, domestic staff and nurses. The staff also ensure that plenty of enjoyable activities are provided and they will always ensure that attendance is facilitated if that is what the individual wants. I would highly recommend this care home to everyone
09 September 2024
Very clean, staff were excellent at all times. Will definitely return again.
23 August 2024
Having looked after both mum and dad, I cannot fault the care and attention given to both of our parents. Nothing was too much trouble looking after them with dignity and respect. In the latter stages of their lives, they did everything possible to ensure they were comfortable and rested. The staff were always friendly and caring and did everything possible both both them and us. Thank you so much for all you have done we cannot thank you enough.
08 August 2024
My mum really enjoys the social events put on for the residents, i.e. bingo, music, singers and church services. Enjoys getting out of her room and mingling with other residents. The lady on social events is very good. She also enjoys socialising with carers and has built up good relationships with lots of them. Also, excellent support from the members of staff on reception.
07 August 2024
My mother-in-law is very happy here although her dementia is increasing rapidly. The staff are very good with her and considerate. When we visit everyone is very friendly and welcoming It is lovely to have coffee with my mother-in-law in the Bistro and socialise with other residents. I did notice this morning when I came for a visit the lawn is in a sorry state it's very long and looks unkept. Not the ideal impression for a very expensive care home.
09 July 2024
Mother is happy here, her dementia is progressing which has its own issues and difficulties. The staff are very caring and overall we are happy with the current situation.